machine screqw stuck in drum and bearing remove and instal new bearing/ test: GOOD NO SQUEAKnormal noise function as designJOB COMPLETE

Replaced Separator and retainer. Replaced auger motor and coupler. Test operation good. Operating as should.

F5E1 lid switch fault seems to work but lid lock light doesnt come its possible that control doesnt sense door lock state. Probable bad lid lock.F2E1 UI stuck button did a encoder test of UI all seem to work. Test in test 51 service diagnostics. When agitates is really noisy. Did find some coins between agitator and basket removed and test again. Still noisy. Tilted unit back found that there is a oil leak from gearcase this is the reason for the noise. Would need replaced. Customer paid service call $149.95 auth code RRY39V Customer signed waiver.Will decide what to do at some point.

Evaporator froze over. Put into diagnostics test 1 Good test 3 Good Test 5 Good. Test 9 dampner operation is normal. Test 13 removed evaporator cover put amp meter on heater wire no reading. Checked pwr good 120 vac. checked electrical connections. Found the white wire not pushed in and snapped in place. Ice was in connector. Removed ice then snapped wire in right. Checked amp reading. 1.43 Good. Defrosted evaporator. Reassembled unit. Normal operation. Please fill out whirlpool tech satisfaction survey. Thank You.

Run unit. Rinse and spin did not drain. Checked drain pump. Found connector to pump loosely connected. Snapped in right. Test again. Drained good. Put into diagnostic test did fine no codes when finished. Op's normal.Customer needs to be aware do not over load can create an out of balance situation and may not spin properly. Please fill out whirlpool tech satisfaction survey. Thank You.