RALPH J

D3 Appliance Rated 4.7 out of 5 stars based on 295 customer reviews

We serviced a
WOLF MICROWAVE
Model MC24
Near Colorado Springs, CO 80919
Ralph
Job Details: 04/22/2024
"UNIT HAD A BAD FUSE AND CUST HAD THE FUSE, SO I INSTALLED IT, AUTHO NO. 3T34CR"
We serviced a
THERMADOR WALLOVEN
Model SEMW272BP/02
Near Colorado Springs, CO 80906
Ralph
Job Details: 04/18/2024
"installed part and unit checked okay, CUST NOT IN STATE TO SIGN WAIVERS OR PAPERWORK"
We serviced a
SUBZERO REFRIGERATOR
Model 590
Near Colorado Springs, CO 80904
Ralph
Job Details: 04/18/2024
installedv parts and unit checked
We serviced a
MONOGRAM REFRIGERATOR
Model ZIS420NNKII
Near Colorado Springs, CO 80904
Ralph
Job Details: 04/18/2024
installed parts andunitn checked okay
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SR/AA
Near Colorado Springs, CO 80919
Ralph
Job Details: 04/17/2024
installed new filter drier and charged the unit cust to monitor...autho no. 44HU9F
Colorado Springs, Colorado
04/23/2024
Ralph kept me informed of when he would arrive and was on time. He quickly diagnosed the problem with my Wolf microwave and fixed it. Very professional and took care to keep the space clean and left the area just as he found it. Very professional.
Overall Experience
JENN PETERS
Woodland Park, Colorado
04/12/2024
D3 Appliance is a great company. I highly recommend them! Everyone is extremely attentive to the whole process of your appliance issues. From the moment you call, you are greeted by exceptional staff who work really hard to make sure they get all the information they need to get you scheduled and your appliances back to brand new. We bought a BRAND NEW 4 piece set of kitchen appliances from a local warehouse, and within the hour realized the oven had issues. New and broken! Our technician, Ralph, was amazing! He went through the oven with a fine tooth comb to ensure there were no hidden issues that may come up in the future. When ordering parts, the appliance manufacturer made several attempts to send parts to our home, all for them to be broken and/or damaged. The folks at D3 Appliance had the parts shipped to their office for inspection more than once before we could get a part that could actually be used. This was above and beyond service. All while these parts were being acquired, the dishwasher display went out. Again, they handled everything perfectly. They ordered the parts needed and also fixed the dishwasher the same day as the oven. Very efficient! I cannot thank D3 Appliance enough for their hard work in bringing my NEW appliances back to BRAND NEW. Thank you D3, thank you Ralph, thank you!
Thank you so much, Jenn Peters, for your glowing review! We are thrilled to hear that you had such a positive experience with our technician, Ralph, and our team at D3 Appliance. It was our pleasure to assist with your new appliance issues, and we are delighted that everything has been resolved to your satisfaction. Your kind words and recommendation mean the world to us!
Overall Experience
JCaproon
Colorado Springs, Colorado
04/09/2024
We have used D3 Appliances since 2018 and have been very happy with the service. Ralph is a very knowledgeable technician. He works fast, explains everything and is willing to show his process and solutions. I would gladly have him repair any and all of our appliances.
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Ralph and our service since 2018. We truly appreciate your continued trust and support. If you ever need assistance with your appliances in the future, please don't hesitate to reach out. Thank you!
Overall Experience
James
Cascade-Chipita Park, Colorado
04/05/2024
Ralph was very knowledgeable, professional and efficient. I’ve had other techs from D3AOK out in the past, and will now only request Ralph. He restored my confidence in the business.
Thank you! We're thrilled to hear that Ralph provided you with excellent service and restored your confidence in us. We'll make sure to pass along your praise to him. Thank you for choosing D3 Appliance!
Overall Experience
Jeff
Woodland Park, Colorado
04/04/2024
Ralph is a true professional and is a master technician. He explains what’s going on and fixes the problem Without fail. I highly recommend D3AOK and Ralph for any appliance issues – especially the complicated and hard to fix problems.
Thank you so much for your kind words! We're delighted to hear about your positive experience with Ralph and our services. If you ever need assistance in the future, don't hesitate to reach out. Your satisfaction is our priority!
Overall Experience