Appliance Repair Placitas New Mexico
D3 Appliance Rated 4.5 out of 5 stars based on 12 customer reviews
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Placitas, NM 87043
Joe
Job Details:
04/08/2024
cx complaint - refrigerator is not cooling - replaced door gaskets - tested unit - unit good to go
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LM0
Near Placitas, NM 87043
Joe
Job Details:
02/13/2024
cx complaint - lights issue/ turn when open wide - replaced wire harneas ordered last visit - tested unit - unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Placitas, NM 87043
Joe
Job Details:
02/07/2024
cx complaint - no ice - inspected unit - inspected unit - installed pre id parts - tested unit - unit good to go
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Placitas, NM 87043
Joe
Job Details:
01/26/2024
cx complaint - no heat - inspected nit and replaced heating element - unit good to go
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Placitas, NM 87043
Joe
Job Details:
01/19/2024
cx complaint - aig- refrigerator is not cooling - inspected unit - replaced controls - unit good to go
Kitchenaid
Placitas, New Mexico
04/09/2024
Efficient and timely technician. Very considerate and experienced.
Thank you so much for your kind words! We're glad to hear that you had a positive experience with our technician. If you ever need assistance in the future, please don't hesitate to reach out.
Overall Experience
Larry, was very informative and friendly.
Placitas, New Mexico
12/18/2023
Larry was very informative and friendly.
Thank you for your kind words, James! We're glad to hear that Larry provided you with informative and friendly service. If you ever need assistance again, please don't hesitate to reach out.
Overall Experience
Placitas, New Mexico
11/03/2023
Very professional. Easy to talk to. Always kept us informed of exactly what the situation was.
Overall Experience
Sam
Placitas, New Mexico
08/07/2023
A few thoughts to share: the technician was knowledgeable and very courteous; really excellent. I think it's not appropriate to require payment up front for the part and service. This should be due at the time of service. I really like your application that allows us to track where the technician is the day of the call and where in line the appointment falls. I would have liked to see this information the night before (it was not available) so I could plan my day accordingly. If I would have known that I was 5th in line that day, we would have been able to plan our day differently. Lastly, it turns out that the new parts and installation was not needed, and that the appliance was working correctly. I understand that these kinds of mistakes can occur and would have appreciated the courtesy, as the customer, of splitting the cost versus bearing the full cost of the mistake.
Hello Samantha,
Thank you for your valuable feedback. We're thrilled that our technician's expertise and professionalism made a positive impact. Concerning upfront payments, this policy is rooted in addressing restocking and shipping fees, especially in more remote locations like New Mexico. This practice ensures prompt and seamless repairs by directly shipping parts to you. It also builds a foundation of trust for a smooth repair process, a standard in our industry.
Your enthusiasm for our tracking tool is appreciated. Please note that it becomes accessible within 24 hours of your appointment due to a required software update. To secure your preferred time, we recommend reaching out via text or call. This approach allows us to share your position on the list and explore additional options.
We're excited to inform you that improved tools are on the horizon. As we await technological advancements, we're committed to rolling out enhanced features. Stay tuned for these innovations! Your feedback fuels our drive to enhance our services continuously.
Thank you for choosing D3 Appliance.
Overall Experience
Je
Placitas, New Mexico
08/04/2023
Friendly professional service
Overall Experience