Erik
D3 Appliance Rated 4.8 out of 5 stars based on 84 customer reviews
We serviced a
BOSCH DRYER
Model WTB86200UC/01
Near Leadville, CO 80461
Erik
Job Details:
03/26/2024
door switches NOT registering closuresuggest door and strker replacement CX will see how it goes 10+ yrs old$189.95 PAIDautho#EUHRC9
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE29HMDAES
Near Glenwood Springs, CO 81601
Erik
Job Details:
03/25/2024
dog/cat hair in FF drain: ICED OVER INTO CRISPER see quick pics$189.95 for SCneed to collect fro CX
We serviced a
GE RANGE
Model JGBS66REK6SS
Near Carbondale, CO 81623
Erik
Job Details:
03/25/2024
install/test: GOODJOB COMPLETE
We serviced a
THERMADOR FREEZER
Model T36IF905SP/11
Near Snowmass Village, CO 81615
Erik
Job Details:
03/25/2024
ice maker test: FAIL RESULT water turned off$189.95 autho# FK9339PAID
We serviced a
GE WASHER-DRYER COM
Model GUD24ESSM1WW
Near Snowmass Village, CO 81615
Erik
Job Details:
03/25/2024
install parts on site - CX not availableJOB COMPLETE
Chuck G.
Tabernash, Colorado
03/22/2024
Hello Chuck G.,
Thank you so much for the 5-star rating and for taking the time to share your opinion! We're thrilled to hear about your positive experience with us. If there's anything more we can do for you, please don't hesitate to reach out. Your satisfaction is our top priority!
Warm regards,
The D3/A-OK Appliance Team
Overall Experience
Sam
Silt, Colorado
03/21/2024
Great customer service! You can tell Eric is also very knowledgeable. The only thing is we had to wait a lot longer for him to come back and install the new parts to fix our appliance than what was originally mentioned. Other than that, great experience!
Hi Sam,
Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with Eric's customer service and expertise. We apologize for any inconvenience caused by the longer wait time for the installation of the new parts. Your feedback helps us improve our services, and we'll work on ensuring more accurate time estimates in the future. If you have any further questions or concerns, please don't hesitate to reach out.
Warm regards,
The D3/A-OK Appliance Team
Overall Experience
Nick Dodea
Aspen, Colorado
03/20/2024
The wait time from you receiving my repair order to the time it was fixed was approximately 2mo. If that time could be lessened I would have given you 5 Stars.
Dear Nick,
Thank you for sharing your feedback. We apologize for the extended wait time you experienced. Your comments are valued and will be used to improve our services. We appreciate your understanding and hope to serve you better in the future.
Warm regards,
The D3/A-OK Appliance Team
Overall Experience
Linda
Dillon, Colorado
03/17/2024
Erik was very professional and able to correct/fix the problem which was a recall. Very easy to communicate with as well.
Thank you for your kind words, Linda! We're glad Erik was able to address the issue with your GE RANGE and provide you with professional service. We appreciate your feedback and look forward to serving you again in the future.
Overall Experience
Joan S.
Breckenridge, Colorado
03/16/2024
Excellent service and repair that 4 previous repairmen could not solve. Eric was thorough, efficient and clearly explained his repair
Thank you for your kind words, Joan! We are thrilled to hear that Erik was able to resolve the issue with your GE WASHER-DRYER when others could not. We appreciate your feedback and your business!
Overall Experience