Scotsman Repair Jobs and Surveys

unit has a faulty recirc pump. cust to replace unit due to the repair cost....autho no. L4UJ3U

"Getting faint chemical smell in front of ice machine and beverage cooler by bar. Can not identify, not inside ice machine Service fee $159.95 paid autho P4PLR3"

"MADE AN ADJUSTMENT TO THE CUBE SIZED CONTROL, CUST TO MONITOR AND CALL ME MONDAY WITH HER FINDINGS...AUTHO NO. KT4PFP"

"Door not closing, plastic hinge cover not snapped on top hinge and not allowing door to close. Snapped in place and door closed, customer requested to remove covers. Service fee $159.95 paid autho 3UWJ3L"

Found slow ice production due to cloged condenser coils. Cleaned off coils and Inst. customer to power off unit for a few hours to cool down. RK159.95Auth W33PVF

Found ice in bin clumping and not making contact with level arm causing extended run time. Inst. customer on use and care. RKAuth RJ3P49

"one of the previous trips i found that i miswired the bin sensor, so unit was taking over an hour to make a cube, remedied that and today when i went to the home the unit had full ice the cubes are a formed very solid with not a real defined indent in the ice cube but they look good but ice is still taking about 30- 40 mins to make which i believe is due to the size of the cube, tol cust we could reduce the size which sould give the cubes a larger divit and would porduce faster. gave cust option as a thinner cube which will melt faster or keep the size he has and unit will take longer to melt, cust choose to stay with the current size"

installed part and cust to monitor

"found not fully plugged in, once i move d the cord the unit cme on cust to monitor..autho no. EKTLN9"

"Door not closing, pulled out, loose hinge cover. Secured cover, door closing now. Service fee $159.95 paid autho 3K39A9"

unit working currently cust monitoring will call if issue arises

"Noise from water pump need part 12-2986-21 Service fee $159.95 Labor $319.95MPS $14.50 Part $521.06Tax $42.73Total $1058.19 Declined estimate at this time, 30 day estimate. Paid service fee autho LF3FL9"

"instslled part and unit checked okay, cust to monitor. NOONE HERE TO SIGN WAIVERS OR RECIEPT"

installed part cust to monitor

installed part and unit checked okay

Installed pressure switch and started unit

"made some adjustments to the door to get to close better, cust to monitor,....autho no. A3T9PU"

INSTALLED PARTS CUST TO MONITOR

"Customer refused service, said she called and requested replacement"

"Not making ice, 35 degrees on evaporator, compressor 160 degrees, fans working, low pressure on high side. Compressor no longer available Service fee $149.95 paid autho 9M9NTR"