Viking Repair Jobs and Surveys
D3 Appliance showcases customer reviews and examples of their completed repair work specifically for Viking appliances.
D3 Appliance Rated 4.5 out of 5 stars based on 28 customer reviews
We serviced a
VIKING GRILL
Model VGBQ5323RNSS
Near Colorado Springs, CO 80906
Ralph
Job Details:
07/09/2025
SHOWED CUST HOW TO CLEAN THE BURNERS CUST TO CLEAN THE REST AND CALL IF HE HAS ISSUES...AUTHO NO pj4nwe
We serviced a
VIKING RANGE
Model VDSC4856QFG
Near Woodland Park, CO 80863
Charles
Job Details:
07/02/2025
Replaced bake element on large right oven and preheated.
We serviced a
VIKING DISHWASHER
Model VUD141-SS
Near Colorado Springs, CO 80908
Ryan
Job Details:
06/27/2025
No pressure to spray arms due to failed wash pump. Unit needs new wash pump assembly.Parts no longer available.159.95AUTH PVNY3R
We serviced a
VIKING STOVE
Model VGIC53014BSS04
Near Colorado Springs, CO 80920
Ryan
Job Details:
06/27/2025
"Found leak at gas line hookup which may have moved after pushing unit back.Removed and re-installed pipe adapter.Secured gas line and tested with gas leak detector, and all now checks ok. RK"
We serviced a
VIKING STOVE
Model VGIC53014BSS04
Near Colorado Springs, CO 80920
Ryan
Job Details:
06/17/2025
Removed and replaced NG Regulator.Tested operation of cooktop and oven.All now checks ok.RK
We serviced a
VIKING REFRIGERATOR
Model RVRF3361SS1
Near Colorado Springs, CO 80903
David
Job Details:
06/17/2025
"Installed ordered parts, ui is functioning as it should."
We serviced a
VIKING REFRIGERATOR
Model VCBB363R-SS
Near Manitou Springs, CO 80829
Ralph
Job Details:
06/11/2025
CLEANED CONDENSER..autho no. 43XUCY
We serviced a
VIKING REFRIGERATOR
Model VCSB423SS
Near Colorado Springs, CO 80921
David
Job Details:
06/09/2025
"Checked refrigerator, everything in freezer good and frozen. Top shelf product temperature is 1 degrees. Cx had vacuumed off condenser coils, unit started cooling better after that. Control not working correctly, both door gaskets are starting to split. Part numbers and prices in quick pics. Cx is thinking about repairs or replacing."
We serviced a
VIKING RANGE
Model VGIC305-4BSS
Near Colorado Springs, CO 80909
Jerimiah
Job Details:
05/29/2025
"Burner cap wasnt properly aligned to create a spark, realigned. Unit check ok."
We serviced a
VIKING RANGE
Model VGIC305-4BSS
Near Colorado Springs, CO 80909
Jerimiah
Job Details:
05/20/2025
"Back left burner ignition wire fell off igniter, recrimped and installed back onto igniter. Unit check ok charged service call $153.95 CC Auth# 3EFE4E"
We serviced a
VIKING DOWNDRAFT VENT
Model VIPR161SS
Near Colorado Springs, CO 80907
Jerimiah
Job Details:
05/15/2025
"Unit not blowing, does travel up and down, techline says control board could be culprit but parts are NLA. Service call still needs to be charged, Cust unable to be reached at phone number, was not able to collect."
We serviced a
VIKING REFRIGERATOR
Model VCSB483DBKBR
Near Colorado Springs, CO 80906
Charles
Job Details:
04/25/2025
"Ice maker was turned off, lowered arm and ice maker cycled, Service fee $159.95, paid autho 3933FJ"
We serviced a
VIKING RANGE
Model VDSC4856GBKBR
Near Colorado Springs, CO 80906
Charles
Job Details:
04/25/2025
"Left rear burner no sparking, replaced electrode wire terminal. Service fee $109.95, Labor $209.95, Total $319.90, paid autho 3933FJ"
We serviced a
VIKING RANGE
Model VGIC305-4BSS
Near Colorado Springs, CO 80909
Jerimiah
Job Details:
04/02/2025
Installed 2nd igniter. Unit check ok charged labor as quoted $296.95 CC Auth# 3C444F
We serviced a
VIKING BI REFRIGERATOR
Model VCSB5423SS12
Near Colorado Springs, CO 80906
Charles
Job Details:
04/01/2025
"Fridge door stop pin broke off, need door stop pin 044372-000, will have to remove door, need 2nd man. Service fee $169.95, Labor $285.95, Labor 2nd man $285.95, MPS $14.50, Part $120.78Tax $9.90Total $887.03, declined estimate, 30 day estimate, paid service fee $169.95 autho 99K3Y9"
We serviced a
VIKING RANGE
Model VGR486GDVB
Near Colorado Springs, CO 80903
Jerimiah
Job Details:
03/05/2025
Installed replacement igniter. Unit check ok charged labor as quoted $269.95 CC Auth# 34KW9M.
We serviced a
VIKING REFRIGERATOR SID
Model VCSB5483SS10
Near Colorado Springs, CO 80906
Ralph
Job Details:
02/27/2025
just collecting service fee cust not repairing...autho no. 944fv4
We serviced a
VIKING REFRIGERATOR
Model VCBB363LSS
Near Colorado Springs, CO 80906
Charles
Job Details:
02/21/2025
"Leaking from freezer, defrost drain plugged, floor of freezer is sheet of ice. Defrost everything and clean drain Service fee $139.95 Labor $249.95MPS 14.50 Total $404.40 paid autho VV33HL"
We serviced a
VIKING RANGE
Model VESO530SS
Near Colorado Springs, CO 80906
Jerimiah
Job Details:
01/29/2025
Installed replacement hinges. Unit check ok charged labor as quoted $274.95 CC Auth# 3T4VLJ
We serviced a
VIKING RANGE
Model VESO130SS
Near Monument, CO 80132
Charles
Job Details:
01/28/2025
"No heat, replace burnt wire terminal on relay board and tested. Service fee $159.95 Labor $209.95 MPS $14.50 Total $384.40 paid autho 49XJAM"
Mike League
Colorado Springs, Colorado
VIKING REFRIGERATOR SID
VCSB5483SS10
Courteous and professional
He really goes the extra mile
03/16/2025
Judycadigan
Colorado Springs, Colorado
VIKING RANGE
VESO530SS
Jeremiah was easy, informative and very efficient. Just a pleasant experience overall,
01/30/2025
Judycadigan
Colorado Springs, Colorado
VIKING RANGE
VESO530SS
Jaramiah was pleasant and thorough.
12/22/2024
Jeff M
Colorado Springs, Colorado
VIKING DISHWASHER
VDWU524SS
Charlie was great and got the part ordered quickly. Super nice and professional guy. Wish the companies schedule could have gotten the part installed sooner.
12/05/2024
Colorado Springs, Colorado
VIKING DOUBLE WALL OVEN
VEDO5301BK
he was informed and excellent.
08/24/2024
William and Stephanie Patten
Woodland Park, Colorado
VIKING RANGE
VDR5304BSS02
It was a pleasure working with Ralph. Very knowledgeable and nice.
07/18/2024
Monument, Colorado
VIKING RANGE HOOD
VBCV3638
D3 responded to my phone call quickly and was able to show up a day early. Jerimiah arrived as promised and quickly assessed the problem by calling the manufacturer. The part was ordered and will be installed.
06/15/2024
Woodland Park, Colorado
VIKING RANGE
VDSC4856GBKBR
Working with Ralph is always a good experience. He's worked on several of our appliances in the past and always provided great service.
05/30/2024
Colorado Springs, Colorado
VIKING OVEN
VGRC485-GQDSS
05/03/2024
Jeff
Woodland Park, Colorado
VIKING RANGE
VGIC3054BSS
Ralph is a true professional and is a master technician. He explains what’s going on and fixes the problem Without fail. I highly recommend D3AOK and Ralph for any appliance issues – especially the complicated and hard to fix problems.
Thank you so much for your kind words! We're delighted to hear about your positive experience with Ralph and our services. If you ever need assistance in the future, don't hesitate to reach out. Your satisfaction is our priority!
04/04/2024
Unsureoffix
Colorado Springs, Colorado
VIKING DISHWASHER
RDDB301SS
Dishwasher diagnosed fine in a few minutes. I asked what caused the beeping and blinking. Technician said that he does not know. He was glad to catch up with his assignments and left. Tried out the machine today, it ran over 3 hours, never completed the cycle. I did reset it and at that point it drained. I will need to re-try again. I think the technician should have spent time with more testing.
Hello Elizabeth Daniels (Unsureoffix),
Thank you for sharing your experience, and we appreciate your patience as we review the details of your service visit. According to the technician's notes from March 25, 2024, with the technician noting that the unit appeared to be running correctly at the time of inspection.
We understand your concern regarding the dishwasher's operation after the technician's departure, particularly the extended run time and incomplete cycle. It seems there might have been an oversight or a subsequent issue that did not present itself during the initial assessment.
Given your feedback and the situation you've described, we believe a follow-up visit is necessary to ensure a thorough evaluation and to address any problems that are preventing your dishwasher from operating as it should. Our goal is to provide complete and satisfactory service, and we're keen to resolve this for you.
Please contact us to schedule a follow-up appointment. We're committed to ensuring your dishwasher is fully functional and meets your expectations.
Warm regards,
The D3/A-OK Appliance Team
03/26/2024
Jeff Perkins
Woodland Park, Colorado
VIKING RANGE
VGIC3054BSS
Ralph is a master technician who explains issues very well as strives to fix any problems.
Hello Jeff Perkins,
Thank you for the fantastic 5-star review and for taking the time to share your positive experience with Ralph. We're thrilled to hear that you found him to be a master technician who not only effectively resolves problems but also takes the time to explain issues clearly. Our team is committed to providing high-quality service and support, so it's wonderful to know that Ralph exemplified these values. If there's anything else we can do for you, please feel free to reach out.
Warm regards,
The D3/A-OK Appliance Team
03/22/2024
Tony Seran
Colorado Springs, Colorado
VIKING REFRIGERATOR
DFSB483
Ralph was on-time, very informative, familiar with our product, and very courteous. Obviously experienced.
11/02/2023
Cmc
Colorado Springs, Colorado
VIKING OVEN
VESO530SS
Friendly and thorough service.
10/27/2023
Terry Thatcher
Colorado Springs, Colorado
VIKING COOKTOP
DGSU160BSS
Able to get to us earlier than originally scheduled. Technician came when he said he would and showed us what our problem was and how to fix it and avoid it in future.
He also had a wonderful sense of humor!
08/29/2023
Gia Jacobs
Lake George, Colorado
VIKING REFRIGERATOR
VCSB480BK06
Love Ralph! Professional, knowledgeable and a pleasure to have as my technician.
05/19/2023
Gia Jacobs
Lake George, Colorado
VIKING RANGE
n/a
Thank you Ralph for your knowledge, professionalism and kind heart.
03/03/2023
Colorado Springs, Colorado
VIKING RANGE
n/a
02/21/2023
Woodland Park, Colorado
VIKING REFRIGERATOR
VCSB423BKBR
Ralph wouldn't give up on our refrigerator repair. He spent hours and made several visits to isolate the problem. Kudos to him and D3 for their tenacity and customer service culture.
12/30/2022
Colorado Springs, Colorado
VIKING MICROWAVE
0575W128560
Excellent service, knowledgeable and polite
11/28/2022