"The units parts were replaced. The compressor start unit and fuse allowed for the compressor to start up, unfortunately the compressor is not appropriately functioning and the unit is not cooling appropriately. The customer was advised and asked for a quote on a sealed system repair. The customer is going to reach out if they decide to move forward. The customer was also advised about the damage that can happen using a residual unit in a commercial business. The customer paid labor today for the previous job. $189.95 CK Auth# 349CXFMPS $17.50Labor $695.96Parts $886.02Total $1,599.48"

The customers diagnostic fee was waved by Rick and Scott. The unit was pugged in and running when I arrived on scene. Both the freezer and fridge were not cooling. The compressor was running but not pulling heat out of the system. The customer did not want to move forward at this moment and is going to contact Whirlpool. If the customer moves forward with the service. They need to move the unit to a more open area. Right now it is blocking the stairs and is basically impossible to get into the unit.

The units LED lights were off when I arrived. The unit was removed from the wall. DC test were run with tech line on all internal components as well as the wire connectors checked. No issue could be found after the unit was reset the LED lights came back on. The customer was provided a business card and advised to contact us if they have any other issues. the customer was also advised that there could be a possible wiring issue thats intermittent as well as her ice machine may be failing to produce ice over time. Paid Diagnostic Fee $129.95 CK Auth# UKE3M3.

The capacitor in the unit was replaced. The unit was tested and started immediately. The customer was provided a business card and is going to follow up if theres any other issues.

The unit was tested and found to have a bad run capacitor and device start. The windings on the compressor are showing good on the multimeter. Diagnostic Fee: $129.95 CK Auth# M9P39HMPS: 17.50Labor: 189.95Parts: 66.50 + 80 = 146.5Total = 483.90W11359985 Device StartW11584490 Run CapacitorThe quotes good for 30 days and there is no return on parts. The employees in the establishment are going to relay the information to the owner and get back to us.