Checked the unit MN SN POP Customer signed disclaimer Pulled the unit out and unhooked power supply.Removed the clamps holding the pump on.Removed the pump and wires.I installed the new pump and reconnected the wiring.Secured the hoses and reclaimed.Checked all connections good.Reinstalled the unit and restored power.Tested the unit for leaks found none.Tested the pump good.This unit is operating as designed by factory.If you are satisfied with the service I have provided you with today then please share your experience with others and fill out a online technician survey for ( D-3 A-OK Appliance service inc. )Thank you.Tech . Sean

Checked the unit MN SN Customer signed disclaimer.Opened FF compartment and put in temperature probe .Closed FF and opened up the freezer put in probe. Temp in the FF compartment is at 35?fTemp in the freezer is at -12?f.Called tag = Shawn answered and we ran through what I am finding. He has me run several temp checks at various positions around the FF compartment. All the tests came up good. Fresh food compartment average temperature is @ 35 ?and 36 ? fCase # is ( 16929861 )

"Customer signed disclaimer. Verified MN SN. Customer states that unit does not properly vent/exhaust smoke during operation. Technician confirmed fan is functioning and suction is present at screen. Further inspection and troubleshooting with property manager, found no external exhaust vent for unit in new building. Chase is in place, and building drawings show roof vent that is not present. Customer will need to ensure that proper ventilation pathway is installed. Unit is functioning properly, within manufacturer specifications."

Checked the unit MN SN POP.Customer signed disclaimer.Put my temperature probe in the FF compartment.Watched the temp drop to 43 ?f on middle shelf.Checked the unit found the door gasket was out of place along the bottom of the door. Put it back on track. Checked the evaporator And it was consistently frosted. I also found the top shelf was slid against the back of the refrigerator compartment. Adjusted the top shelf to its set position. Put my temperature probe on the middle of the bottom shelf and watched the temp drop to = 32.0?fAdjusted the temperature setting Diagnosis is the door gasket was hanging on the bottom of the door and not making a seal combined with the top shelf being slid against the back of the unit blocking the air to the lower box.

Checked unit MN SN Customer signed disclaimer.Opened the oven and removed the shelves.Unscrewed the temp sensor.Pulled the unit out and removed back panel unhooked the temp probe and hooked up the new probe .Installed the screws and reassembled the unit.Set temp to 325?f. . Watched the unit heat up to temp. Oven preheated to 335?f and cycled off. Tested unit good Removed the thermometer hanging off the rack it is not accurate..