for Calhan, CO
Happy but frustrated.
Michael - Calhan, CO
Glen was amazing. We scheduled the service a week ago and provided the part number needed for the repair. However the company did not include this in the notes nor on his truck. When he arrived I asked him if he had the part with him which he did not. After showing him the notes from Samsung and my multiple calls to his company, Glen did all he could to make it right. Glen was very courteous and professional. He wore his mask and was conscientious of the COVID regulations. Overall he made a frustrating situation acceptable. The company has a good employee here.
TRASH COMPACTOR GENERAL ELECTRIC UCG1650L0II Frame roller bears are bad. Need to replace both. Parts needed-WC17x20084-frame roller bearing (2); ordrng 2 WC17x20084 (Frame roller bearing- Dont order yet)s
WASHER SAMSUNG WA45M7050AW/A4 Water leaking from drain hose from tub to pumpRequires new hose - P/N: DC97-17345BCustomer already contacted the office and requested we bring this part with us to complete repair. No part provided by office. Told customer we would have to order part. Declined EstimateCustomer is going to order part on their own.
STACK UNIT MAYTAG LSE7800ACL needs motor start switch and push to start switchpaqrts are nla