"Upper door hinges not fully secure and binding on door, corrected and tested working well now, customer verified. Advised customer of 5 star survey."

"Ran CO test, verified instructions f9rntesting saying bake and broil needed testing from flue vent at back of unit. Bake is emitting 42ppm, broil at 35ppm, unit has passed, did the link for the reporting. Both testings were performed after 5 minutes of preheating both elements, testing took 5 minutes. Unit check ok."

"Inspect all cooktop igniters. Only front left burner working. Recommend replacement of all cooktop igniters and spark module. Could not find available parts or part numbers on cooktop spark igniters. Called SH to help look for parts, could not find parts. Collect svf $99.95. $299.90 CC Auth# RRHL4Y; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

"Found broken igniter. Replace oven igniter, test op, Unit is using propane, producing black smoke. original orifaces are currently installed. Unit will need propane orifaces installed to use oven. Orifice replacement not covered under Samsung warranty, recommend Cx talk to point of sale/delivery to solve issue. DG94-00637A lp conversion kit needed."

"Found water trail from filter case assy. Defrost icemaker, force cycle. Unit passed. Unit will need filter case assy. $139.95 CC Auth# 9U399NQuite good 30 days. Svf 139.95MPs 14.50DA97-16166B $291.98 (23.94 tax) Due to order parts $470.37Labor $199.94Repair total $670.32"