Very little ice. Replaced icemaker and water valve. Test cycled icemaker. Cycled just fine. As a note these units are not a high production icemaker. Customer signed waivers.Put leak board under unit. Please fill out whirlpool tech satisfaction survey.

Replaced dampner control. Reassembled unit. Test cycle operation normal. customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You.

"Replaced chute,separator and retainer.Removed all ice and moisture from the icemaker area. Checked door seals again sealing well and in good shape. Test cycled icemaker test 29 icemaker harvest. Good. checked icemaker fill test 31 fill test there is no splatter as icemaker is filling from fill tube. Operation is normal. Customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You."

replaced freezer slides. op's good.Please fill out whirlpool tech satisfaction survey. Thank You.

"Called trade care team. They indicated that the unit will be covered under warranty due to the goods issue date. Customer needs to make every effort to get a copy of the purchase receipt. Replaced icemaker,water valve, diffuser and housing. Test operation ok. No leaks customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You."