Replaced wheels on rail bracket. Right side operating as should. Please fill out tech satisfaction survey. Thank You.

"customer signed discloserremoved dispencer, auger and agitater.installed new agitator bass auger and then dispenser. reassembled unit and tested unit good.please fill out the tecg servey."

customer signed discloserunplugged unit removed old control installed new control reinstalled into unit restored power tested unit found door leaking through top seal.adjusted door checked seal and reassembled unit tested unit goodpleaase fill out the tech servey

got signiture on disclameropened unit found top rack was out of placeremoved rack and found that the track was not connected to the inside rail. assembled track and top rack. installed glass washer connection. unit tested good please fill out the tech servey.

Customer indicated that when push on it and tried to lift top it cracked. Some one else had been out on this unit and thats when it occured. took pics. some areas it looks like something was dropped on it. Cracks go all across the glass. called tech line. SR#7739806012 Suggest call trade care team.SR# 7739544929 They indicate that they will not cover every indication it is a impact crack. customewr refused to sign at all.