"The unit drain pump was replaced, the unit was tested and appears to be working. The customers will monitor a water test strip, and a business card were provided to the customer."

"The unit was tested and found to have a blown thermal fuse and a broken roller. Service Fee $129.95 (Paid 8/13/24)Labor $220Parts $173.66Supplies $14.50Total $538.11 / After service fee = $408.16Parts (Thermal Fuse, Roller repair kit, Tri Rings).Estimate is good for 30 days, no returns on parts.Customer was provided a business card to contact the office, if they choose to proceed."