"Replaced heater fan harness asy. and evaporator defrost thermistor. Test in diagnostics. test 1,3,5 showed thermistors ok. Defrost cycle heater comes on. Operation checks good. Please fill out whirlpool tech satisfaction survey. Thank You."

F9E2 Drain motor elec problem. Drain pump worked consistently during cycles. Operation is normal. F8E4 overfill switch open. Cleaned out water. No water in overflow during running test. Cleared codes. Finished running thru diagnostics. No error codes returned. Unit is heating. 7.7 amps. Customer needs to be aware that hi temp heated dry need to be used during cycles to get water up to very hot temperatures. Along with rinse agent this helps the dishes dry. Different types of dishes dry differently. Anything plastic does not hold heat as well will not dry on the same level as glass or ceramic. These dry better because they hold the heat better and longer. Also the divit that is in a cup or bowl will not dry completely out. It is advised to open door of unit 1/2 to 1 hour after cycle

Replaced icemaker and water valve. Test cycled. found no leaks at valve. Icemaker working good. customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You.

Replaced gearcase and agitator. Calibrated unit and did a diagnostics test operation normal. Please fill out whirlpool tech satisfaction survey. ThankYou. Unit is setting on a leak catch tray.

Has a thumping noise. Installed repair kit. Reassembled. Run unit. Operation is normal. Customer signed waiver. Put a shim under right front to level unit. Please fill out whirlpool tech satisfaction survey. Thank You.