Techline was contacted and ran diagnostics on the fridge with me SR 7740110921. All the diagnostics came back good at this time. There was no frost buildup on the evaporator. The unit unit was placed back into regular operation. Customers doors were locked and secured behind me. I attempted to call the customer twice with no success couldnt get through on their phone line.

"The units control assembly, line, lid, lock, lower harness drain pump, capacitor, shifter and strike assembly were replaced. The unit was recalibrated and ran through a diagnostic cycle that it passed. The customer was provided a water test strip and advised to contact if they have any issues."

The pump and motor assembly were replaced in the unit. The unit was tested for leaks by being ran multiple times. No leaks were detected. The unit worked appropriately. The customer was provided of water test strip and a business card to follow up if there was any other issues.

"The unit had a foreign object stuck in the air pathway, and it was rubbing on the fan. The foreign object was removed. The fan was reset. The unit was tested and wasnt making any sounds. The fan blade didnt show any major wear. The customer was provided a business card and advised to contact us if they had any further issues. $129.95 CC Auth# KNFHN4"

The units motor wasnt working. The units parts were replaced. The unit was tested by putting it into a diagnostic service twice. Both times the unit washed appropriately and drained appropriately. The unit unit was placed back in its spot and a water test strip was laid down. Customer was given a business card and advised to follow up if theres any issues.