I have been using D3/AOK Appliance for over a decade. Scott has been the service tech for me for nearly that long and I can't say enough about him. He is absolutely the most honest, helpful and qualified technician I have ever experienced. He takes the time to explain things to me and that has made a huge difference over the years on increasing my knowledge about the appliances in my home - how to clean, operate, care for and just basically understand how they work. I am very grateful for this kind of service. Thank you so much!

3 times to come out and find a leak in the dishwasher , new pump was ordered , had part in a week; only found that out because I called; still took 3 weeeks after that to install , tech damaged it putting it in , blamed manufacturer, said they ordered new part; never did; Anthony discovered it was a kink in a pipe the whole time - poor communication from the company, almost none to speak of, lucky it was warranty work because if I would’ve had to pay for in needed parts , I would’ve been much angrier than I already was- I would not use them in the future but Anthony was great!

Scott has been to our house before. He is always very courteous and professional! He is informative and very personable! He is extremely knowledge about all appliances. I will always ask for him if I have any more appliance issues!

He was very friendly and did a great job