Repair person had never repaired an oven like mine, he finally called the support line who walked him thru what to do. But because of his lack of knowledge and the extra time it took him, I had to pay more than the agreed upon price. :(. He also ignored me when I spoke to him throughout the appointment.

Our 20-year old fridge quit working, and Kris came out for the service. He was friendly, courteous, and professional on both the original visit and the follow up to install the part that needed to be ordered. We couldn’t ask for a better tech. The only negative is that DA3 seems to be in high enough demand that getting service scheduled took a bit longer than we would have preferred, plus getting the specialty part ordered and delivered. But quality can be worth the wait.

Scott is a very professional and friendly technician. We feel very fortunate to have him service our appliances as he has always done an excellent job.

Jonny explained everything he was doing and completed the job smoothly. He gave us additional tips to keep our dishwasher running well.

Excellent tech! He worked a difficult problem step by step and since I was there also described his actions and results. Efficient, knowledgeable and careful.