"Customer signed disclaimer. Verified MN SN. Customer states that unit intermittently fails to initiate normal cycle, unless power cycled. Technician was unable to replicate concern. Replaced user interface assembly and performed 4 start and drains on normal cycle, as well as a full cycle, unit is functioning properly, within manufacturer specifications. Technician notes that unit is properly leveled in its position, but not secured to cabinet or countertop."

"Customer signed disclaimer. Verified MN SN Customer states that unit does not ignite, and smells of gas. Technician confirmed customer concern, unit attempts to ignite, and fails. Technician removed diffuser panel and found that the igniter assembly was bent downward extremely, preventing consistent arc delivery to the gas distributor. Technician replaced damaged igniter assembly and tested unit multiple times, noting consistent startup each time. Unit is performing properly, within manufacturer specifications."

Customer signed disclaimer. Verified MN SN.Tech verified correct part was received in good condition. Tech installed replacement water valve assembly and performed test cycle. Unit is operating correctly within manufacturer specifications. Thank you for allowing us to service your washer today! Let us know how weve done by completing our technician satisfaction survey. Please call us with any questions or all your appliance needs and have a great day!

Signed disclaimer.Frz light module is out. Replaced. W11632139 Working as should. Please fill out tech satisfaction survey. Thank You.; used 1 W11632139 (Module) from stock

Checked unit MN SN POP Customer signed disclaimer Pulled unit out and removed the door.Removed the front panel and the door seal.Installed new door seal and reassembled the unit.Removed the door gasket and cleaned the unit It had a significant amount of water deposits around the door seal and door gasket. Took pictures.Installed new door gasket and tested the unit ran a rince cycle. Unit did not leak.Total for visit is Labor $ 190.45 MPS. $17.00Total is $207.45Ashley will call and pay.