"Replaced dispenser, thermostat and temp sensor. test run thru diagnostics no error codes when done. Heated during wash and dry cycles. Customer needs to be aware that need to use high temp cycle to get water as hot as possible. This will heat up dishes and this will aid in drying using rinse agent will help. Glass, ceramics will dry better hold heat longer. Plastic and as such will not dry as well dont hold heat. The divit on bowls and glasses will not dry out completely. Also a plastic tub even though using heated dry will still have droplets of water. Once cycle is finished what will help in drying as well is cracking the door open. half an hour or so after. Please fill out whirlpool tech satisfaction survey. Thank You."

Replaced inlet water valve and then one in F.F. area. Test operation is normal. Dispenses good. Ice maker water ok. customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You.

unit not level - level unitconnect to smartHQ service:NO ERROR CODESCX must use rinse aid for spot free rinse (cloudy door and dishes) 1800 GE CARES for use and care of productJOB COMPLETE

INSTALL PARTS ON SITE/ TEST: GOODJOB COMPLETE

Customer issue is that unit lid latch will not lock. Checked connection at control. Harness was not fully snapped into place. Installed correctly. Test in service diagnostics automatic. Went thru just fine. No error codes.Tested lid lock latch seems to be working every time. Tried several cycles. Put into drain and spin empty. Spins good normal vibration. If gets to shaking excessively it is due to a unbalanced load. Will need to stop and balance load. Also this unit the drain hose has a tendancy to shake and hit the back wall this is normal. Drain hose is connected to the basket and then the back wall of the unit. Causing it to shake. Operation is normal at this time. Customer signed waiverPlease fill out whirlpool tech satisfaction survey. Thank You.