Ralph was the consummate tech! He was friendly, thorough, and extremely knowledgeable concerning our refrigerator. He was concerned we were thoroughly satisfied with the finished service (which we were in spades) and even gave us his personal phone number in case we encountered a problem after he was gone. ⭐️⭐️⭐️⭐️⭐️!

The Tech was professional and was able to fix problem quickly.

Samsung created a warranty repair ticket that was completely wrong. You tech came out with wrong parts because of the Samsung rep. Causing your company to reschedule a second appointment. Your tech quickly assessed the actual situation and ordered, returned a week later and installed the parts and got the microwave working for the first time since we purchased it in march. We will not buy Samsung again, but will call you for our repair needs. Thank you for being prompt, professional and extremely knowledgeable.

Wonderful service by Brandon and James. Would highly recommend!