Removed the door gasket and put on the new gasket.Checked the seal all the way around .Calibrated my temp probes to ice water @ 32?FPut probe on the top shelf middle shelf and bottom shelf Watched them all drop below 37?fThis unit tested good .Unit quickly dropped to temp after being stocked today.Unit operating as designed by factory.My 3 temp probes all match The thermometer in the FF compartment is not accurate It needs to be replaced That is on the customer to replace the thermometer they put in the unit.

Checked the unitCustomer signed disclaimer Unplugged the unit and removed the control panel Removed the door panel and unhooked the wires to the door switch unhooked the gasket from the door and the drum.Installed the new gasket and hooked up all components associated with it. Reassembled the unit and tested.Unit operating as designed by factory.Thank you and if you are satisfied with the service I have provided you with today then please share your experience with others and go online and fill out a technician survey @ D-3 A-OK Appliance .Thank you.Sean D-3 Appliance

Customer signed disclaimer. Verified MN SN POP. Confirmed correct component received in good condition. Installed and verified correct operation of unit.

Customer signed disclaimer. Verified MN SN POP.Customer states that unit is not forming enough ice. Technician found 15-20 well formed cubes in otherwise empty dispenser. Technician contacted manufacturer technical service and unit passed all performance tests. Manufacturer suggests adjustment of freezer cabinet temperature by -2F to correct and monitoring ice production. Technician performed recommended adjustment and communicated with customer via telephone. Manufacturer recommends follow up 72 hours after setting change. Reference number 7741653807.

Customer signed disclaimer Checked the unit MN SN POP Unit needs bottom panel GUARD BOTTOMPN: WB63K0016Customer says carbon monoxide detector is going off.Wants a new oven because of it.Removed back panels and removed the exhaust fan.Installed the new exhaust fan and board.Reassembled the unit.Tested the exhaust fan comes on at 175?f And in not making the sound.Bent the baton panel back straight.Tested good.