Great customer service! You can tell Eric is also very knowledgeable. The only thing is we had to wait a lot longer for him to come back and install the new parts to fix our appliance than what was originally mentioned. Other than that, great experience!

Erik was great, went above and beyond to fix the issue. Even let me pester him during his repairs and explained the possible causes of the problem and how/why it needed to be fixed. I was left more knowledgeable of the appliance and the issue, and satisfied with the overall experience.

James was great and my refrigerator seems to be functioning properly now. The wait for appointments and repairs is my only frustration but that is not his fault. I appreciated his professionalism and respect of my home. His quality of service made it worth the delay.

Professional- knowledgeable- took time to answer all my questions!

Very helpful and spent time fixing the problem. Helpful suggestions too!!