Thawed out evaporator. Replaced heater and evaporator thermistor. Put a plastic tie around thermistor and silver tape around it help keep in place. Replaced electronic control. Unit started up and is cooling. Customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You.

Put into service diagnostics there are no error codes. Auto test no codes when done. Put into heavy duty Max extra rinse cycle let go thru. Ok.Customer needs to start a cycle by powering on unit then select cycle and then options at this time can start the cycle by holding the start button. Unit is operating as it is designed. Please fill ouit whirlpool tech satisfaction survey. Thank You.

Didnt shift right and hums when spins. Replaced actuator and capacitor. Put into service diagnostics no error codes when done. Put into a quick wash let go thru on its own. unit did just fine no issues. Operation is normal. Customer signed waiver. Please fill out whirlpool tech satisfaction survey. Thank You.

connect to smartHQ service:NO ACTIVE ERROR CODESF26 out of balance final spin (7 days ago) CX education on loading/ use and care - encourage smartHQ home app useage

FILM AND RESIDUE LEFT ON DOOR - INLET TEMP TOO LOWNEED TO USE RINSE AID* AND PRIME UNIT WITH HOT WATER AT SINKSUGGEST USE AFFRESH TO DESCALE (WELL SOURCE)