No smell present in either section at time of service.No cooling issues Temp settings were F-5 FF-41Advised customer to turn hose down.I think temps were too high causing quicker spoilage.

Replaced heater in unit due to open circuit found. Heat restored to unit.

Shorted turntable caused scaring to cavity And shattered glass Turntable motor GlassAnd cavity would have to be replaced Spoke with whirlpool safety team as advised. They are going to reach out to customer to replace unit.