The bezel and the drain pump were replaced. The unit was tested and is draining correctly. There was a large plug of organic material in the old pump. The customer is going to monitor and was provided a water test strip.

"Confirmation of the warranty information and unit. One fault code was found showing long fill. Diagnostic three times showed no issues and no codes. Board showed no issues, cold water, intake filter cleaned of debris. Customer advised of water leak at water shut off, advised of survey, and given business card ."