Bertazzoni Repair Jobs and Surveys

Replaced both thermostats listed. Preheated to 350.

installed part and unit checked okay

"Did check up on oven, unit preheated, surface burners ignited properly. Unit check ok charged service call. $159.95 CC Auth# Y9E494"

Installed replacement infinite switch and door hinges. Unit check ok.

Call was dispatched with incorrect model serial info. Serial was transposed one digit off and model was completely inaccurate. Error E47 was apparently due to incorrect installation with jumpers set wrong on terminal block. On point was contacted by rep Peter with hopefully all correct info. (All repair info was sent via rep to showroom management for correction). Unit will get reinstalled coming week.

replaced disp sidedoor and cust approved the repair

"replaced door switch as instructed by Bert. tech support, unut still just beeps once door is closed and unut does not function, called Amy about this call as cust wants unit replaced but cust service says i we have to submit what we have done on this unit, i woud say everytime ive called tech support they are very little help. unit still does not function"

Unit dead on arrival. Unit has a leak. Evap#Tax $Sc $149.95Msrp $14.50Labor $795.95Refrigerant $255Total $Customer doesn't want to put anymore money in this unit.

"Installed all replacement parts, unit check OK."

installed mulion. all ok unit is working to spec.

"Installed replacement thermocouple, received wrong igniter part. Still waiting on Berta Zonie to call back with correct part number. Not charging labor this time around, will charge total labor of $189.95 upon return to install bake igniter. Bernazzani only sells the ignition wire as part of the big flame spreader. However part is unavailable. Per Patrick discounting labor with the price of the part. Charging labor $149.95Large bake igniter assy 504782 Case#1202996"

HELPED JC

"Installed replacement thermocouple, received wrong igniter part. Still waiting on Berta Zonie to call back with correct part number. Not charging labor this time around, will charge total labor of $189.95 upon return to install bake igniter. Bernazzani only sells the ignition wire as part of the big flame spreader. However part is unavailable. Per Patrick discounting labor with the price of the part. Charging labor $149.95Large bake igniter assy 504782 Case#1202996"

"Larger oven not maintaining flame after unit ignites, smaller oven not getting up to temp. Holding off on repairing smaller oven, would need new thermostat located below. Upper oven repaired by cleaning thermocouple. Unit check ok. $131.95 CC Auth# 4UR449Thermocouple 508043 $53.90Large bake igniter 415097 $42.16Lower oven thermostat 503139 $209.86; O-emld tckt"

Techline gave part to repair error code and blown controller. Tech line never got back to me regarding error codes.Z180425 (power board) part is being ordered thru bertazzoni itself and will be delivered to office.; ordrng 1 Z180425 (Power board)

Techline gave part to repair error code and blown controller. Tech line never got back to me regarding error codes.Z180425 (power board) part is being ordered thru bertazzoni itself and will be delivered to office.; ordrng 1 Z180425 (Power board)

Techline gave part to repair error code and blown controller. Tech line never got back to me regarding error codes.Z180425 (power board) part is being ordered thru bertazzoni itself and will be delivered to office.; ordrng 1 Z180425 (Power board)

Techline gave part to repair error code and blown controller. Tech line never got back to me regarding error codes.Z180425 (power board) part is being ordered thru bertazzoni itself and will be delivered to office.; ordrng 1 Z180425 (Power board)

Techline gave part to repair error code and blown controller. Tech line never got back to me regarding error codes.Z180425 (power board) part is being ordered thru bertazzoni itself and will be delivered to office.; ordrng 1 Z180425 (Power board)

installed listyed parts and unit checkedv okay