Miele Repair Jobs and Surveys

"on the last visit was instructed to install new electronic and power module and inverter, after replacing parts,n still the compressors will not turn on. so i called miele tech support and reached their tech Fox, after explaining the situation and what parts that have been replaced, he then told me to deem the unit unrepairable, since he would have no idea what to replace"

install/ run mantainance progtest: passjob complete

"Customer states tripping breaker randomly, counter top unit plugged into 120 outlet with 5 outlets in series on 20 amp GFCI breaker. 8.5 amp draw making coffee, 11.5 amp draw on hot water. Per tech line customer should monitor if other outlets in use when tripping and replace breaker."

Verified the unit information & customer signed disclaimer.Checked the unit . Preformed the set up procedure. Verified the set up was completed. Showed the customer how to set up the unit. Checked the unit level and found it needed an adjustment. Adjusted the unit and reassembled.Tested the unit. Unit is operating as designed by factory.Thank you .Your technician.Sean.If you are satisfied with the service I have provided you with today then please share your experience with others and fill out a technician survey @ D-3 A-OK Appliance service inc.Thank you.

"Brewed coffee is warm 115 degrees, not hot, pulled unit, getting 240v at 120v outlet, tested at 120 outlet and coffee is hot. Needs electrician to correct outlet voltage."

INSTALL/ TEST: PASSJOB COMPLETE

INSTALL/ TEST: PASSJOB COMPLETECX NOT AVAILABLE FOR SIGNATURE

"Installation error, drain hose not in stand pipe and leaking under sink. Install drain hose into stand pipe and secured, tested, no leaks."

"CUST STILL HAVING ISSUES WITH THE UNIT NOT RECOGNIZING WATER IN THE WATER TANK AND WILL ALSO GIVE ERRORS ABOUT THE DRIP TRAY , WAS ABLE TO GET UNIT TO DESCALE TODAY, BUT TECH SUGGESTED MAYBE ISSUE IS WITH THE MAGNET IN THE WATER TANK, CUST TO TRY AGAIN AND SEE IF ISSUE ARISES AGAIN, ALSO DURING THE DESCALE ON THE SECOND TIME TO FILL THE WATER WE HAD TO ADD WATER PAST THE SCALE MARK TO GET IT TO FINISH"

VARIANTS PROGRAMMING APPLIEDRESET MACHINE/ CALL MIELE TAG: MUST WAIT 25 CUPS FROM SELF CLEAN - CALL BACK MAYBE REQUIREDMIELE CX CARE1-888-996-4353

"Tripping arc/gfci fault breaker with washer or dryer. Part number for 240/208 to 110 adapter 10983750, no faults on MDU, spoke to tech line, issue with breaker."

Verified information customer signed disclaimer Opened and removed the freezer outer door .Removed the mounting hardware. Installed the new mounting hardware. Reassembled the unit.Tested and the out side door it tight found no leaks.Tested the unit good .Customer gave me verbal permission and was not at home.

2 HARNESSES WERE LOOSE AT FILTER BOARD AND LEADS TO MAG WERE DISCONNECTEDREINSTALL/ TEST : PASSJOB COMPLETE

"installed part and programmed the unit, cust to run her cleaning cycles and see if the unti is working correctly"

Verified the unit information & customer signed disclaimer.Checked the unit. I opened the door and went into settings Checked the settings for all functions. The unit had old stink water in it so I put it on a self clean cycle and started it.Closed the door and the unit started and ran the self clean cycle. I had to set a time for the unit to start and set it for 1 minute. Unit started and operating as designed. I will send that page out of the operation manual to the customer's phone.

MUST WAIT UNTIL 9 AM FOR HOUSE KEEPER ACCESScx explained: the second Miele dishwasher (right side unit) takes longer on quick wash than Miele dishwasher (left side unit) / AUTO OPEN does not disengage55 min run times and deactivate auto doorJOB COMPLETECX NOT AVAILABLE FOR SIGNATURE/ WAIVER/ PAYMENTfactory reset using MDU:

Verified information customer signed disclaimer.Opened the door and separated the inside door from the outside door. Unhooked the autodos and installed the new Autodos. Reassembled the unit and reset the unit.Tested the unit recognized the autodos. Started a normal load with active autodos.to test.Tested good.Unit operating as designed by factory.If you are satisfied with the service I have provided you with today then please share your experience with others and fill out a technician survey @ D-3 A-OK Appliance service inc.Thank you!Your technician.Sean...

unit does not have mullion for french doorscall MIELE TAG: confirm no mullion/ door gap will close when powered onjob complete

Replaced door seal

"unit was in demo mode, got it out and unit checked okay"