Scotsman Repair Jobs and Surveys
D3 Appliance showcases customer reviews and examples of their completed repair work specifically for Scotsman appliances.
We serviced a
SCOTSMAN ICEMAKER
Model DCE33PA-1BC
Near Colorado Springs, Colorado 80908
Ryan
Job Details:
02/17/2026
"Found condenser coils clogged, cleaned off coils best i could but customer has custom trim blocking access to machine cover and blocking airflow. Advised customer to have trimwork removed for better performance. RK169.95Auth XXHP3Y"
We serviced a
SCOTSMAN ICEMAKER
Model DCE33TA1SSD
Near Colorado Springs, Colorado 80904
Ralph
Job Details:
02/05/2026
UNTI APPEARS TO BE RUNNING CORRECTLY CUST TO MONITOR...AUTHO NO. R393RA
We serviced a
SCOTSMAN ICE MACHINE
Model n/a
Near Colorado Springs, Colorado 80906
Ralph
Job Details:
01/16/2026
REPLACED CUST Water line that he purchased iunit checked okay...autho no. JL9K9H
We serviced a
SCOTSMAN ICE MACHINE
Model CN60GA-1SU
Near Colorado Springs, Colorado 80924
Charles
Job Details:
12/12/2025
"Squealing noise from gear reduction motor, motor temperature 153 degrees, told part is over $2500 and decided to use until failure and replace. Service fee $159.95 paid autho NAPTKT"
We serviced a
SCOTSMAN ICE MACHINE
Model SCN60PA-1SS
Near Colorado Springs, Colorado 80919
Charles
Job Details:
12/11/2025
"Grinding from gear reduction motor, need gear motor 02-4580-23, water seal 02-4599-21, adapter 02-4625-01, auger 02-4591-21, o-ring 13-0617-58, Service fee $159.95, Labor $539.90, MPS $14.50, Parts $4478.11, Tax $367.21, Total $55Declined estimate paid service fee autho F43FC3"
We serviced a
SCOTSMAN ICE MACHINE
Model SCCP30MA-1SU
Near Colorado Springs, Colorado 80921
Ryan
Job Details:
12/02/2025
Cleaned off cond. coils. Allow 24 hours for unit to catch up. RK159.95Auth HLRXH3
We serviced a
SCOTSMAN ICE MACHINE
Model SCCG30MA-1SU
Near Colorado Springs, Colorado 80906
Ralph
Job Details:
11/26/2025
INSTALLED PART AND UNIT STARTED MOVING WATER AGAIN
We serviced a
SCOTSMAN ICE MACHINE
Model SCCP50MB-1SU
Near Colorado Springs, Colorado 80908
Charles
Job Details:
11/20/2025
Replaced bin thermostat and unit started
We serviced a
SCOTSMAN UNDER COUNTER RE
Model SCN60PA-1SU
Near Monument, Colorado 80132
Charles
Job Details:
10/20/2025
"Tested at shop, 24 hrs later bin was full. Deliver and install unit. Unit making ice."
We serviced a
SCOTSMAN ICE MACHINE
Model SCN60PA-1SU
Near Colorado Springs, Colorado 80908
Ryan
Job Details:
10/17/2025
Installed new float valve and unit is running and producting ice. RK
We serviced a
SCOTSMAN ICE MACHINE
Model DCE33A-1BD
Near Colorado Springs, Colorado 80903
Ralph
Job Details:
09/25/2025
ONE OF THE SPRAY HOSE NOT ALLOWING WATER. CLEANED AND UNIT CHECKED OKAY...AUTHO NO. MR43NM
We serviced a
SCOTSMAN ICE MACHINE
Model SCCG30MA-1SU
Near Colorado Springs, Colorado 80904
Charles
Job Details:
09/23/2025
Installed listed parts
We serviced a
SCOTSMAN ICE MACHINE
Model DCE33PA-1SSD
Near Colorado Springs, Colorado 80908
Charles
Job Details:
09/15/2025
"Customer turned on 15 minutes before arrival. Made first batch, second batch pump ran dry due to water leaking over flap, adjusted metal grate so plastic flap seats and doesnt leak over front. Third batch harvested"
We serviced a
SCOTSMAN ICE MACHINE
Model SCN60PA-1SS
Near Colorado Springs, Colorado 80904
Ralph
Job Details:
09/11/2025
CLEANED CONDENSER AND ALSO PREFORMED A CLEANING CYCLE. CUST TO MONITOR....AUTHO NO. W3N33U
We serviced a
SCOTSMAN ICE MACHINE
Model SCCP50MB-1SS
Near Colorado Springs, Colorado 80908
Charles
Job Details:
09/04/2025
Replaced bin thermostat
We serviced a
SCOTSMAN ICE MACHINE
Model SCCG30MA-1SU
Near Colorado Springs, Colorado 80904
Charles
Job Details:
08/28/2025
"Replaced bin thermostat, unit started, customer to monitor"
We serviced a
SCOTSMAN ICE MACHINE
Model DCE33PA-1SSD
Near Colorado Springs, Colorado 80908
Charles
Job Details:
08/26/2025
"Not getting full size cubes, melting faster than can fill, unit overheating, condenser coil blocked, customer cleaned, advised to shut off unit to cool down. Customer to monitor ice production after cleaning and cool down. Service fee $159.95, paid autho FREV9C"
We serviced a
SCOTSMAN ICE MACHINE
Model SCCG50MA
Near Colorado Springs, Colorado 80906
Ralph
Job Details:
08/22/2025
"bin sensor set too high, adjusted and unit checked okay"
We serviced a
SCOTSMAN ICE MACHINE
Model SCPP30MA-1SU
Near Colorado Springs, Colorado 80919
Charles
Job Details:
08/19/2025
"No voltage to compressor or condenser fan, voltage one side of pressure switch called tech lineand said to check bin thermostat-open, need thermostat 11-0617-21, pressure switch 11-0504-01, Service fee $159.95, Labor $249.95, MPS $14.50, Parts $198.04 & $325.12, Tax $42.90, Total $990.46, declined estimate, 30 day estimate, no return on parts, paid service fee autho 4HEEJ4"
We serviced a
SCOTSMAN UNDER COUNTER RE
Model SCN60PA-1SU
Near Monument, Colorado 80132
Charles
Job Details:
08/19/2025
"Stopped making ice and clean light came on, she tried running clean cycle and said reservoir never emptied. Turn on started making ice, drain water and started clean cycle, cycle running."
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
DCE33A-1BD
Extremely knowledgeable!!!
09/26/2025
Broadlake
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
SCCG50MA
Ralph is great!
08/23/2025
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
DCE33A-1BD
Ralph is an amazing employee!!!
07/02/2025
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
DCE33PA- 1SSD
Ralph goes out of his way to make sure the repair is completed correctly and to the customer's satisfaction.
06/13/2025
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
DCE33A - 1BD
Extremely knowledgeable about the Scotsman Ice machine!!!
12/18/2024
timber
Colorado Springs, Colorado
SCOTSMAN ICEMAKER
DCE33A-1SSD
Eric gave us 30 minutes notice before arrival. He carefully explained what he was doing before and what he did after. He took the time, called tech support and confirmed all settings.
08/07/2024
Pete
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
SCCP50MB1SS
08/03/2024
Brian
Colorado Springs, Colorado
SCOTSMAN ICEMAKER
DCE33A-1SSD
Eric texted on his way to our home...showed up on time...very professional. Unfortunately, after he left the machine stopped working totally and hasn't worked in 3 days.
07/20/2024
Clay Ranson
Pueblo, Colorado
SCOTSMAN ICE MACHINE
SCCG50MA-1SS
James was knowledgeable kind and fixed my issue. Thank you!
07/04/2024
Bret
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
CU1526MA-1A
Roman diagnosed the ice male problem quickly and professionally.
We now have ice without purchasing a new ice machine.
Thank You.
05/21/2024
Woodland Park, Colorado
SCOTSMAN ICEMAKER
CU50PA
PVery pleased with the experience I received through your company Ralph the repair man was very helpful very professional very comedy. A praise him a lot he did a great job. Thank you for all your help. Everything is working fine I most grateful.
03/01/2024
Joe
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
SCCP30MA-1SU
Knowledgeable,Clean, Efficient!
Thank you, Jj, for your kind words! We strive to provide knowledgeable, clean, and efficient service to our customers. We appreciate your feedback!
11/24/2023
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
SCCP30MA-1SU
Knowledgeable, Clean , well equipped
Thank you so much for your kind review. We're glad to hear that Jessie provided you with knowledgeable, clean, and well-equipped service. We appreciate your feedback and look forward to assisting you with any future appliance needs.
10/20/2023
Brandon johnson
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
DCE33PA-1SSD
The new Ice maker still not making ice after a repair.
Dear Brandon Johnson,
We apologize for the inconvenience you have experienced. Please contact us directly at 719-574-3344 so we can promptly address the issue and ensure your ice maker is working perfectly. Thank you for your understanding.
07/09/2023
Woodland Park, Colorado
SCOTSMAN ICE MACHINE
CU50PA-IC
Ralph was very knowledgeable and did a great job. Thanks Ralph!
05/19/2023
Patty
Larkspur, Colorado
SCOTSMAN ICE MACHINE
CU50PA-1A
Scott was friendly and diagnosed the issue quickly with our ice maker. We were pleasantly surprised that the issue wasn’t expensive and he made sure it was running successfully. We would highly recommend his services
09/02/2022
Colorado Springs, Colorado
SCOTSMAN ICEMAKER
CU0715MA-1A
As always, Ralph was prompt and replaced the part as planned. Upon completion, the icemaker made one batch of ice and Ralph left. Unfortunately the icemaker made no more ice. I called D3 to notify as well as I called Robert from Scotsman and told him the same. I believe this icemaker is a lemon and needs to be replaced as it only worked 3-4 months upon installation, and has not worked since January, 2022.
08/30/2022
Ralph J's survry
Colorado Springs, Colorado
SCOTSMAN ICE MACHINE
DCE33PA-1WB
Ralph was great! Explained everything, called us in advance of his coming and even answered my questions about other appliances.
05/26/2022