Installed hinges unit opperation checks ok. spoke to cx about review

"Replaced button assembly and buttons, customer provided parts."

Replaced micro switches and tested

Replaced parts. Added aluminum tape to front and sides of fill tube. Customer will monitor

Signed disclaimer. Replaced slider and then rotor. Put into service diagnostics Has F6E3 error code communication error between UI and ACU.Cleared error code. Did a DLMS calibration cycle. Then did a quick service test wouldnt start. Removed control panel checked light on control and UI are flashing as should. Removed pwr from ACU and then disconnected UI from control. Reconnected UI and then reapplied pwr to ACU. Put into service test unit started as should and went thru test ok. Did test again and started fine. Unit is working as designed. Please fill out tech satisfaction survey. Thank You.

"Error sdc, replaced detergent assy and tested detergent pumps and showed cx, all checks ok hass passed"

Installed harness and motor runs all ok

Installed heating element all ok

The defrost heater isn't available.

"Control is sending constant power to the drain pump, removed and replaced control, recalibrated and tested unit through diagnostics, working well now. Advised customer of situation and survey."

Signed disclaimer. sp w11766193 special project s153eb main control scode . . .Replaced control calibrated it and then put thru a service diagnostics test did fine no issues. Is working as should. Please fill out a tech satisfaction survey. Thank You.

ICE BLOCKING DRAIN PORT IN FZ EVAPCLEAR ICE/ TEST: PASSINFORM PROP MGMT TO CHECK SEALS AND OVERLOADINGJOB COMPLETE

Customer signed disclaimer and stated the compressor was changed a month ago and hasn't made ice. Recieved new icemaker. Installed icemaker the old one had ice in it but wasnt harvesting ice. PLEASE TAKE TECH SURVEY THANKS.CLINT

Installed screw to hold cook top down unit is secure

Customer signed disclaimer and recieved part ordered. Installed fan/shroud found a line vibrating due to the rubber grommet falling off. Installed grommet and no vibration was detected after installing parts.PLEASE TAKE TECH SURVEY THANKS.CLINT

"Customer signed disclaimer and recieved parts ordered. Installed new control and ran it in diagnostic mode.No leaks detected, transmission sounds good during spin.Took old control for core return.PLEASE TAKE TECH SURVEY THANKS.CLINT"

Verified information & customer signed disclaimer.Checked the unit and package.Removed the top and suspension. Installed the new suspension. Put the top back on.Leaned the unit back and removed the clutch and slider from the motor compartment.installed the new clutch and slider into the unit and reassembled.Checked the unit level and adjusted it.Tested. The unit operating as designed by factory.Tested the unit good.Thank you Please fill out a technician survey @ D-3 A-OK Appliance service inc.Your technician Sean.

Verified the unit information & customer signed disclaimer.Checked the unit and looked under it.Found that the rotor screw had backed out .The rotor was slipping . Reattached the screw and secured it. Put the unit into service mode and checked error codes .F0E5-OBB = checked the unit level.And adjusted it. Ran test unit tested good Thank you

"Customer's complaint unit has mold and mildew inside of her clothes, and there was a black stain that seemed to die, some of the clothes and mildo does not do this. So we found a stamped numbers on the inside of the dispenser and I reached in there, and I wiped my finger across it, and it did wipe off onto my fingers and I had to wash it off? It did wash off so I can't say for sure that that's what it was. She's going to do a self clean on the machine with vinegar and go from there unit is operating properly at this time"

"Replace latch. Test op, all okay."

"A second valve has leaked and caught flame. Unit is unplugged and gas is turned off. Cx not comfortable moving forward with repair on this unit and is working with point of sale, builders and Samsung to get unit replaced. Call tech support to document, agent recommends replacement of entire manifold including harness and all valves. Cx not wanting to move forward with any warranty repairs due to multiple failures."

"Replaced control board and tested operation, all unit working properly at this time. RK"

Replaced drum and rollers. Tested opereation and unit is now working properly. RK

"Replaced components unit is now heating properly, bake element is now working. RK"

"Replaced control board and confirmed 10.9 amps at heat pump, Unit is now heating water and working properly. RK"

"Customers complaint unit taking 2 and 3 dry cycles to dry the clothes. I arrived and found the unit was obstructed. I have a picture of the temperature up to 213? before I disconnected the vent. After that, it was only going up to about 210 some around in there. I informed them that they needed to Get the fence cleaned and also replace the semi rigid.Because the semi rigid was kind of smashed"

Install the harness and ran it through a calibration unit is operating property.At this time

"Checked wall oven, door lock assembly not functioning properly, switch in lock position. Cx thinking about repairs. Will need latch assembly. Quote in quick pics."

"No heat, tested switches and noise filter all ok, bad magnetron, svf paid $149.95 CC Auth# PNF3YN, labor would be due if cx wants to proceed $199.95, 10 year warranty on magnetron"

Signed disclaimer. Replaced adjusters on top rack. Working as should. Please fill out tech satisfaction survey. Thank You.

"Toe kick missing, replaced, no scratches or dents, verified by customer. Advised customer of situation and survey."

Installed new door lock and then ran a cycle for proper operation and unit tested good

"Checked wall oven, control not working, power into board but no display. Cx thinking about repairs. Quote in quick pics."

"Checked and ran diagnostics, has a lot of vibration in high spin. Needs basket drum assembly and possibly dampers. Machine is over 10 years. Cx looking into getting a new washer."

"Elderly women, reminded again must push knob in to stop and turn to right only, pull knob to start once at desired cycle. If customer calls back dont just set up new call, explain to customer."

Replaced both pcbs and tested operation all checks ok

Check machine and find out hot water valve screen was dirty clean it off test it and test it good sc 149.95 charge it

"Replaced appliace manager and sensor, pre-heated oven and waited for temps to come back up shortly after. Unit is working properly. RK"

Installed heater runs ran harvest ice maker fills and turns. Cx will observe

"Contacted Techline SR-22408375 to document corrective action and operational verification. Installed the broil and bake components in accordance with manufacturer service procedures. After installation, the unit was fully reassembled and placed into a high-load operational test. The oven was set to 500?F, and the unit was operated with all cooktop burners energized simultaneously, along with both bake and broil functions active, to simulate maximum electrical demand. During this test condition, total current draw was measured at approximately 42.6 amps using a clamp-on ammeter. The unit maintained normal operation with no error codes, interruptions, or abnormal behavior observed. It was also noted that the unit is currently protected by a 40-amp GFCI circuit breaker. Based on the measured load exceeding 40 amps under maximum operation, the existing GFCI breaker is undersized for the units electrical demand and may be subject to nuisance tripping under normal use. Electrical connections and unit operation were verified to be within manufacturer specifications at the time of service."

Installed module LED cx paid in full $405.15 CK Auth# TRP3WW all ok.

"Verified information customer signed disclaimer.Removed the top panel and the door panel.Removed the drum and replaced the outlet thermostat thermistor Hi limit thermostat , inlet thermostat and thermistor . Reassembled the unit and checked the vent. Pulled a handful of lint from the duct . If the problem persists Please have the exhaust duct cleaned."

FF LEDS OUT - INFORM CX TO REPLACEC/B FOR LIGHTING - CX WILL HANDLEJOB COMPLETE

Found the upper spray arm had fell off and I was able to put it back and reconnect it properly.

"Installed ordered parts, ran calibration and diagnostic cycles, all good."

After middle power board replacement and previous both induction module replacement stove top is repaired and working See QPs for pictures of all induction units to be working and tested CX paid SC last trip Samsung covered parts Labor bill sent of $229.95

Replaced sump assembly tested no leaks CX not available for signature.

Installed ordered parts tested all operations.All check OK. Left litmus

Found unit is leaking from the wash pump but there is no mod serial plate and nod number doesn't match up to pump style

ACCESS FROM TENANTDRYER WORKS AS DESIGNEDJOB COMPLETECX NOT AVAILABLE FOR SIGNATURE

WRONGLY DISPATCHED - NO ISSUES WITH APPLIANCE FAN OR FUNTIONJOB COMPLETE

Unit was shipped with wrong colored bezels. Take removed an replaced bezels with correct colored ones. Tested all knobs for proper operation and found no further issues. Service complete

"Installed ordered parts, all working good."

Replaced idler pulley and tested operation hass passed

"Bad tco again, 1 year warranty on part, replaced tco and tested operation, recommend dryer vent cleaning"

"Unit is not a maytag, it is midea.called office and was informed to close out ticket and advise cust to call warranty company to address incorrect ticket"

"Error PC, not filling with water, bad door harness, cx declined repair, svf paid $149.95 CC Auth# WVH44V"

Found drain hose clamp loose causing leak. Secured and tested advised cust to have licensed plumber out to address poor draining

Installed ordered parts tested ops all ckok left litmus

Installed ordered parts tested ops all ckok

"Heating element is shorted out, thermostats check out okay, needs element. Approved onsite, removed and replaced element, cleared unit of lint, lubricated rollers, tested unit, working and heating well now. Element $164.86Tax $13.52Supplies $14.50Hc $149.95Labor $209.95Total job $552.78 No return on parts Auth total job $552.78 #9EHJU3"

Replaced suspension but it did not solve the major issue. It may just be the floor of this manufactured home is too soft.

Printed labels took pics ready to send.

New error codes Clogged drain pump Full of dog hair Charged CX for COD call Tested Advised of survey

20141556Unit deemed unrepairable by GE tech line Unit has had a sealed system leak and previously repairs by another service center Other service center did not solve leak and only placed a saddle tap on the unit and re charged it

I removed the instalation screws and pulled the oven out about 1/2 inch the clicking stopped. I pushed it in all the way and the clicking came back. The customer needs to build the opening out to prevent binding.

ACCESS WITH DOOR CODEINSTALL/ TEST: PASSJOB COMPLETECX NOT AVAILABLE FOR SIGNATURE

CX complaint - Not draining - Inspected unit and found debris in the drain line - Cleared drain line and tested good - Unit is good to go - Survey mentioned

replaced the part and unit checked okay

Verified information customer signed disclaimer.Checked the unit and found ice hitting the evap fan motor .Removed the back panel and cleaned off ice.Found it was coming from the water inlet for the ice machine.Secured the water inlet and tested.Unit not dripping water any more Tested the unit good.If you are satisfied with the service I have provided you with today then please share your experience with others by going online to D-3 A-OK Appliance service inc and filling out a technician survey.Your technician Sean.

"Replace control board, tested and recalibrated. All check okay"

"Replaced control board, performed recalibration cycle, tested, all checks okay"

Customer signed disclaimer and recieved parts ordered. Installed control and fan and unit is running fine.PLEASE TAKE TECH SURVEY THANKS.CLINT

"Removed and replaced pump assembly, tested unit through diagnostics, working well now, unit needs time to cool. Advised customer of 5 star survey."

cx complaint of mw sparking. found supports failed causing rack to arc on sides. replaced supprts and checked operation. mw is working as designed now.

Installed panels. Advised customer of survey

Replaced evap fan assembly. Customer will monitor

cx complaint of washer constantly draining wont shut off. found failed control. control at cx home. removed failed control and installed new ncontrol. re-calibrate washer and checked for proper operation. washer working as designed now.

Installed ice maker kit ran test no leaks found

Signed disclaimer. Replaced ACU per TSP W11766193 special project S153eb main control Calibrated unit then ran thru a service test. No issues unit is operating as designed. Please fill out tech saytisfaction survey. Thank You.

"Control is sending constant power to the drain pump, removed and replaced control, recalibrated and tested unit through diagnostics, working well now. Advised customer of situation and survey."

"Customer signed disclaimer and recieved control. Unit would only pump and the controls wont light up.Installed new control ,put it in service mode no issues and washer ran perfectly during test. No leaks and sounds good.PLEASE TAKE TECH SURVEY THANKS.CLINT"

Replaced inlet valve and ice maker. Heard ice maker fill pretty soon after it powered on. Customer will monitor. Advised customer of survey

CX COMPLAINT OF NOT DRYING. ARRIVED AND DIS ASSEMBLED DRYER. FOUND HEATING ELEMENT OPEN/FAILED. REPLACED HETING ELEMENTAND THERMOSTAT. CHECKED DRYER OPERATION. UNIT IS HEATING AND OPERATING AS DESIGNED NOW. INFORMED CX OF REVIEW.

Installed bin thermistor unit opperation checks ok. spoke to cx about review

Installed top unit opperation checks ok. spoke to cx about review

installed control board and moisture sensor assembly

"Customer signed disclaimer and recieved parts ordered, installed parts and leveled dishwasher the door now stays shut properly. No leaks and sounds perfect. PLEASE TAKE TECH SURVEY THANKS.CLINT"

Installed valves runs ok.

"Wall outlet is wired incorrectly, Neutral wire and L1 get 240 VAC. L1 and L2 get 120 VAC. Incorrect wiring need electrician."

"F0E3 overload error code in diagnostics, actuator is not engaging, removed and replaced, tested unit through diagnostics, working well now. Advised customer of situation and survey."

"F9E1 error code, removed and replaced motor sump assembly, tested unit through diagnostics, working well now. Advised customer of situation and survey."

tested both ovens found lower oven was a little on the cold side calibrated oven for 10 degrees higher re-checked unit opperationn checks ok. spoke to cx about review

"Break in lower harness, power unable to engage drain pump, removed and replaced lower harness, tested unit through diagnostics, working well now. Advised customer of situation and survey."

"Customer signed disclaimer and dryer is squeezing, lubed rollers and pulley.PLEASE TAKE TECH SURVEY THANKS.CLINT"

"Terminal was wire incorrectly, corrected runs all ok"

"Signed disclaimer.Evac system Then removed and replaced.compressor,drier and start relay. Pressure test system and bubbled tested joints. ok. Took pics Evac system and then recharged system. Lo -8 Hi 65 psi compressor amp draw .81 good. Unit is operating as designed. Please fill out tech satisfaction survey. Thank You."

Verified the unit information & customer signed disclaimer.Checked the unit and it had power going to ground.Pulled the unit out and checked the wiring checked the back of the unit and removed the back panel found that a wire was smashed against the back panel.Fixed the wire. Reassembled the unit and tested the unit came on and operated as designed by factory.If you are satisfied with the service I have provided you with today then please share your experience with others by going online to D-3 A-OK Appliance service inc and filling out a technician survey.Your technician Sean

Tested operation of burner and all checks ok. Inspected the pan customer was using and the plastic handle has burn spots which is probally were the odor came from. RK169.95Auth KT93TX

Replaced board and fan motor. Tested operation and all now working properly with no excessive noise. RK