We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Los Lunas, NM 87031
Larry
Job Details: 09/01/2023
CX complaint - Washer wont start - Inspected unit and found the cap failed - Replaced with TS and tested good - Unit is good to go; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Sandia Park, NM 87047
Jason
Job Details: 09/01/2023
checked unit found bake element blew apart SR7737233829SC$141LABOR$206.10MISC$17.50PART#W10779716$93.58TX$7.95TOTAL$466.13WP Safety is covering DiagnosticTOTAL$
We serviced a
SAMSUNG DRYER
Model DVE55A7700V/A3
Near Pueblo West, CO 81007
Jeremy
Job Details: 09/01/2023
Installed all ordered parts. Ran HASS and failed due to over heating. Called tech support. HASS passes with vent diconnected. Check for leaks and pplaced leak detection strip under unit. Asked CX to complete the survey
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Colorado Springs, CO 80920
Aaron
Job Details: 09/01/2023
"Dent on left side of left RC door. Removed and replaced door. No scratches or dents, verified by customer. Advised customer of 5 star survey."
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP03
Near Colorado Springs, CO 80908
Jerimiah
Job Details: 09/01/2023
Installed replacement parts. Unit check ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA
Near Colorado Springs, CO 80904
Brandon
Job Details: 09/01/2023
"Errors 25 c and 39 c, replaced ice maker, auger ir sensor bad replaced auger assy and tray, added y clips and sealed ice room tested op all checks ok hass passed"
We serviced a
SAMSUNG REFRIGERATOR
Model RS22T5201SG/AA
Near Colorado Springs, CO 80906
Brandon
Job Details: 09/01/2023
"Ice bucket damaged arm not spinning to release ice replaced ice bucket tested op all checks ok, no errors, hass app not working wouldnt load"
We serviced a
MONOGRAM RANGE
Model ZHU36RDT1BB
Near Tabernash, CO 80478
Erik
Job Details: 08/31/2023
install parts on siteJOB COMPLETE
We serviced a
GE WASHER-DRYER COM
Model GUD27ESSN0WW
Near Winter Park, CO 80482
Erik
Job Details: 08/31/2023
DRYER NOT GETTING POWERconnect to smartHQ service:NO POWER TO DEVICEMISSING 1 LEG OF POWER (install error) *SEE QUICK PICSJOB COMPLETE
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MBQA
Near Colorado Springs, CO 80908
Kris
Job Details: 08/31/2023
GFI was tripped
We serviced a
BOSCH WALL OVEN
Model HBL8753UC/05
Near Pueblo West, CO 81007
James
Job Details: 08/31/2023
found low voltage to broil element due to loose wire at control that supplies voltage to broil element. secured wire and tested operations. all voltage readings test good. broiler now working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Monument, CO 80132
Mike
Job Details: 08/31/2023
Spoke with Ed Techline SR 7737228689Ran test mode unit tested good. Sugest runnibg hot water at sink.
We serviced a
SAMSUNG OVEN
Model NE63A6711ST/AA
Near Colorado Springs, CO 80921
Jeremy
Job Details: 08/31/2023
"Purchase date 5/16/23. Called tech support. Pending case is going to engineering department for review. Samsung will call in 2 buisness days to let us know what the plan is.; (created new UIS, deleted prior attachment to UisID 215255)"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Peyton, CO 80831
Mike
Job Details: 08/31/2023
Customer described a loud explsion like noise. I discoverd wires under main board arcing to unit frame. Would need entire wire harness and control board. Spoke with Eric from saftey and WPL will replace unit. SR 7737208477
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Colorado Springs, CO 80925
Mike
Job Details: 08/31/2023
Found leak at drain pump. Hose was not seated correctly. Re installed hose unit tested good.
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TB
Near Colorado Springs, CO 80924
Jerimiah
Job Details: 08/31/2023
"Electrician verified good breaker, unit turns on high voltage on any time door is shut. Called techline. Found control board bad with stuck relay, Cust is holding off any further repairs. Closing call."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Albuquerque, NM 87120
Larry
Job Details: 08/31/2023
Installed IM and tested good - Unit is good to go
We serviced a
THERMADOR REFRIGERATOR
Model T36BT810NS/10
Near Woodland Park, CO 80863
Ralph
Job Details: 08/31/2023
installed part6cust to monitor ..custpaid total autho no. R343TN
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Colorado Springs, CO 80919
Glenn
Job Details: 08/31/2023
Install 5 LED Modules in FF Ceiling. All OPS Test:OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Monument, CO 80132
Glenn
Job Details: 08/31/2023
"Actual Arrival time 3:55pm. Install New Control & UI. All OPS Test:OK, Customer will continue to monitor and call back if problem returns."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Monument, CO 80132
Glenn
Job Details: 08/31/2023
"Install New Filter Housing, All OPS Test OK, No Leaks, Installed Leak Detector."
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AABP/XAA
Near Colorado Springs, CO 80907
Roman
Job Details: 08/31/2023
Tried testing the ice maker and it takes a while to work. Lowered the temperature of the freezer and seeing if that works before replacing the ice maker. Freezer read at 10 degrees. Ice maker #DA97-07549B $321.90Tax $26.40Total part $348.30Labor $189.9514.50Sc 129.95Going to call office to pay sc
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Colorado Springs, CO 80906
Carlos
Job Details: 08/31/2023
"Installed compressor and evaporator, ran test op all ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Albuquerque, NM 87121
Joseph
Job Details: 08/31/2023
Installed part listed. Unit tested good. Unit is good to go.
We serviced a
JENNAIR REFRIGERATOR
Model JFX2897DRP02
Near Monument, CO 80132
Glenn
Job Details: 08/31/2023
"Install & Adjust New RS Door Gasket. All OPS Test:OK , No Leaks, Installed Leak Detector. Paid Remaining Labor balance of $184.95 , Autho# 33UE3T"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Colorado Springs, CO 80907
Jeremy
Job Details: 08/31/2023
Water leaking from front of tub. Dishwasher leaning too far foward causing water to spill over front of tub. I leveled unit and then ran test cycle. No more leaks. Not HASS compatiable. Placed leak detection strip under unit. Asked CX to complete the survey.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Pueblo West, CO 81007
James
Job Details: 08/31/2023
"found compressor consistently pulling over 2 amps, which is causing compressor to overheat. unit needs compressor and filter drier. xcel does not cover sealed system repairs. as such unit is unrepairable. advised cust that if they have replacement as part of their coverage xcel will be contacting them in regards to next steps. if not cost of repair/ replacement of unit would be their responsibility."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTS17BBSARBB
Near Colorado Springs, CO 80905
Roman
Job Details: 08/31/2023
Checked the temp in the fridge and freezer -2/ 36 Checked all fans are running. Fans and compressor is fine. Looked like someone had recently replaced the condenser fan. Nothing wrong with fridge. Floor under the fridge is sinking and felt like I could fall through the floor. Called property manager and they did not answer.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031U
Near Colorado Springs, CO 80911
Roman
Job Details: 08/31/2023
Installed new soap dispenser. Dispenser holding in the the rinse aid. Job complete.
We serviced a
MAYTAG WASHER
Model MHN30PDBWW0
Near Colorado Springs, CO 80915
Roman
Job Details: 08/31/2023
"Error f-28 is on and tub is full of water. Checked the wires and they are all okay. Checked the drain pump and it was full of coins, etc"
We serviced a
WHIRLPOOL WALLOVEN
Model WOS51EC0HS20
Near Colorado Springs, CO 80909
Jerimiah
Job Details: 08/31/2023
Installed replacement parts. Unit check ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Colorado Springs, CO 80923
Jeremy
Job Details: 08/31/2023
Installed all provided parts. Not HASS compatiable. Ice maker working to the best of my knowledge. Asked CX to complete the survey.
We serviced a
SAMSUNG WASHER
Model WA55A7700AV/US
Near Colorado Springs, CO 80917
Brandon
Job Details: 08/31/2023
"Replaced dispenser assy, tested op checks all ok, hass passed, did visual support with techline, NDF, educated cx, cx not happy with explanation with how unit works"
We serviced a
GENERAL ELECTRIC WALLOVEN
Model JTD5000SN3SS
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 08/31/2023
Replaced both power relay boards and hardwired both thermal sensors. Upper oven still slow but reaches 350. Lower oven on average is currently 15 degrees too hot. Calibrated lower oven -5. Retested. Cust will have to try unit out to see if it can be calibrated and adjusted manually with. Closing call.
We serviced a
SAMSUNG DRYER
Model DVE50BG8300VA3
Near Colorado Springs, CO 80908
Jeremy
Job Details: 08/31/2023
Noise due to dent on side of cabinet rubbing drum. I was able to push out dent from inside to keep it from rubbing. HASS getting C80 error. I tried to run HASS 4 times with no success. Contacted tech support about damage. Considered physical damage and not covered by samsung.Asked CX to complete the survey.
We serviced a
GE REFRIGERATOR
Model GZS22IYNXHFS
Near Colorado Springs, CO 80915
Roman
Job Details: 08/31/2023
Fridge ice maker is working great. Noises are happening ing when the fridge is going into defrost. Hears water hitting the heating element under the evaporator. Fridge working great
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Santa Fe, NM 87508
Jason
Job Details: 08/31/2023
"Checked unit found inlet connector wasnt seated, plugged connector in unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Santa Fe, NM 87505
Jason
Job Details: 08/31/2023
installed gearcase unit checks ok
We serviced a
WHIRLPOOL WASHER-DRYER COM
Model WETLV27HW3
Near Santa Fe, NM 87507
Jason
Job Details: 08/31/2023
"checked unit found timer harness was unplugged, seated connection unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Albuquerque, NM 87120
Larry
Job Details: 08/31/2023
Installed control and tested good - Unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB
Near Santa Fe, NM 87501
Jason
Job Details: 08/31/2023
checked unit found spray arm melted and melted part of tubCKAUTHO#3AJR43 $141.00
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Albuquerque, NM 87120
Larry
Job Details: 08/31/2023
Installed IM and tested good - Unit is good to go
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Colorado Springs, CO 80920
Glenn
Job Details: 08/31/2023
"coil element not working - electric range - left front burner, also RR Burner. Reseat burner elements, Element test OK. Techline: *Note from Engineering. UL858 OIL IGNITION PREVENTION CODE. (Not legally published yet.)Sensor built into center of element regulates element. Turning it on and off. No Info available as of yet.SR#7737227125 , Anti tip bracket not installed. Notified customer, had them sign disclaimer."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Albuquerque, NM 87114
Joseph
Job Details: 08/31/2023
Unit not advancing. Found that the actuator failed and when the unit was on the agitation cycle it would agitate the whole tub. Replaced actuator from truck stock. Unit tested good. Unit is good to go.; used 1 W10913953 (Actuator) from stock
We serviced a
WOLF RANGE - GAS
Model CT36G/S
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 08/31/2023
Gave correct knobs to cust. Unit check ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Colorado Springs, CO 80921
Mathew
Job Details: 08/31/2023
"Replaced lid switch, latch, control and Ui fascia. Test op, unit working as expected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Albuquerque, NM 87120
Joseph
Job Details: 08/31/2023
Installed part listed. Unit tested good. Unit is good to go.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Colorado Springs, CO 80906
Carlos
Job Details: 08/31/2023
Cx cancelled.
We serviced a
BOSCH STOVE
Model NGM5658UC
Near Colorado Springs, CO 80908
Kris
Job Details: 08/31/2023
installed all parts sent ran test op all ok
We serviced a
BROAN DOWNDRAFT VENT
Model RMDD3604EX-B
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 08/31/2023
"Unit not blowing, found via Techline that a downdraft motor needs to be externally installed so unit was possibly never set up completely. Charging service call. $136.45 CC Auth# N3FYPUDial knob s99271292Microswitch kit S99271234"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Colorado Springs, CO 80911
Carlos
Job Details: 08/31/2023
"Ran test op. Washer is not advancing past wash cycle, per technical service pointer : W11624962 Rev C. May need a software updated. Needs a ACU."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pueblo, CO 81001
David
Job Details: 08/31/2023
Replaced control board and lid lock Ran through a couple of cycles and machine is running normal.
We serviced a
SAMSUNG RESIDENTIAL REFR
Model RF23A9771S
Near Colorado Springs, CO 80921
Mathew
Job Details: 08/31/2023
"Tablet side molex connector was not clipped in all the way. Reattached and test op, unit working as expected."
We serviced a
MAYTAG REFRIGERATOR BOT
Model MFF2558VEB5
Near Peyton, CO 80831
Mathew
Job Details: 08/31/2023
"Fridge at 46*, freezer at 6*. Fridge was set to warmest possible setting. Sealed system seems to be operating as expected. Cleaned dust off unit and coils. Damper and fans running, no ice build up in drain, frost pattern is consistent. Adjusted temp setting to factory, fridge holding 36.5*, Freezer holding 2 degrees while still running. Paid Sfv via check. $140.00 CK Auth# VPVNR4"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Winter Park, CO 80482
Antonio
Job Details: 08/31/2023
Installed new cntl and display unit tested good
We serviced a
JENN-AIR WALLOVEN
Model JMW2427LL02
Near Winter Park, CO 80482
Antonio
Job Details: 08/31/2023
Found loose connection at uibpanel
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Pueblo West, CO 81007
David
Job Details: 08/31/2023
Checked range Replaced control board Tested and working good
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Colorado Springs, CO 80919
Kris
Job Details: 08/31/2023
installed all parts sent ran test op all ok unit is workign to spec at this time.
We serviced a
DACOR REFRIGERATOR
Model DRF425300AP
Near Colorado Springs, CO 80918
Kris
Job Details: 08/31/2023
installed all parts sent cleared ff drain ran test op all ok unit is working to spec at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Elbert, CO 80106
Aaron
Job Details: 08/31/2023
"Two dents on RC right door, removed and replaced door, no dents or scratches, verified by customer. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Glenwood Springs, CO 81601
James R
Job Details: 08/31/2023
"Tore apart and found bad idler pulley and thermal kit. Cuistomer decided not to repair. Paid service call $149.95 auth code 99XT33Please fill out whirlpool tech satisfaction survey. Thank You.; (created new UIS, deleted prior attachment to UisID 210425)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Glenwood Springs, CO 81601
James R
Job Details: 08/31/2023
Replaced basket. Calibrated unit. ok. Checked drain and spin operation good. Normal vibration. Customer indicated a wash temp issue. tested in several cycles working normal. Please fill whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Aspen, CO 81611
James R
Job Details: 08/31/2023
Thawed out evaporator. Checked in diagnostics. Evap thermistor showed open. Heater is working. Replaced control and evap thermistor. Reassembled unit and test again. All test showed good and heater is working. 1.06 amps.Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
JENNAIR REFRIGERATOR
Model JF36NXFXDE01
Near Snowmass Village, CO 81615
James R
Job Details: 08/31/2023
Squeaking when open and close doors. Right door hitting on outer trim. Adjusted leveling feet. Moved unit out some. Now is quiet and not hitting on trim. Ok. customer signed waiver. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Rifle, CO 81650
James R
Job Details: 08/31/2023
Very little water. Replaced water inlet valve. Water comes in really slow. It is hooked up to a under counter R.O. system This will effect the output to the frig inlet valve. It appears that there is not enough pressure and flow. Cycled the icemaker very little water comes in. This leaves small ice cubes and can hang up icemaker. Removed icemaker and removed small pieces of ice reinstalled icemaker and cycled. R.O. system supply needs checked is insufficient to work dispenser and icemaker. Customer should replace the water filter as well just to be sure.
We serviced a
GE WASHER
Model WPGT9150HMG
Near Pueblo West, CO 81007
David
Job Details: 08/31/2023
Installed ge supplied recall partTested and hiRunning good
We serviced a
BOSCH REFRIGERATOR
Model B36IT71NNP/12
Near Manitou Springs, CO 80829
Ralph
Job Details: 08/31/2023
"replaced listed parts and charged the unit, cust to monitor"
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR
Near Colorado Springs, CO 80919
Brandon
Job Details: 08/31/2023
"Fresh food EVAP drain clogged fan hitting ice, cleared ice and drain, modified drain tubes and tested op all checks ok $129.95 Auth# Y4L4JV"
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5
Near Colorado Springs, CO 80910
Brandon
Job Details: 08/31/2023
"Found cap clogging drain hose,removed and tested op all checks ok hass passed"
We serviced a
SAMSUNG DRYER - ELECTRIC
Model n/a
Near Colorado Springs, CO 80910
Brandon
Job Details: 08/31/2023
"Tested all components all test ok, shortened dryer vent Svf $129.95 Auth# PTN44A"
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB05
Near Elbert, CO 80106
Aaron
Job Details: 08/31/2023
"Door seal still in place, discussed situation with techline, sent video and pictures, techline sent to research and deemed non repairable to to cavity of unit. SR7736954412Advised customer of survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Elbert, CO 80106
Aaron
Job Details: 08/31/2023
Product temperatures at time of inspection 3.6 f and 37.8f. Both doors are closing and sealing well. Ice cube stuck on door flap and allowing warm air to enter FC. Discussed situation with techline. Customer had settings set for -4f and 34f. Set to recommended temps. SR7737223447
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Pueblo West, CO 81007
James
Job Details: 08/31/2023
"installed ordered part, tested ops all ckok"
We serviced a
WOLF WALL OVEN
Model SO30PM/S/PH
Near Woodland Park, CO 80863
Ralph
Job Details: 08/31/2023
installed parts and unit checked okay
We serviced a
SCOTSMAN MICROWAVE
Model MS24
Near Divide, CO 80814
Ralph
Job Details: 08/31/2023
installed parts and unit checked okay
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Florissant, CO 80816
Ralph
Job Details: 08/31/2023
"installed noise board and left fan assembly on the unit for the cust, spoke with travis about this call"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Colorado Springs, CO 80921
Glenn
Job Details: 08/31/2023
"Install New Heater & T-stat, All OPS Test:OK, No Leaks, Installed Leak detector for safety."
We serviced a
WHIRLPOOL VENT HOODS
Model UXT4130ADS2
Near Colorado Springs, CO 80921
Glenn
Job Details: 08/31/2023
"Install New Motor, All OPS Test:OK"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100EBS20
Near Colorado Springs, CO 80921
Glenn
Job Details: 08/31/2023
"Install New Magnetron & Inverter. All OPS Test:OKPaid remaining Labor of $399.90, Autho# YCLW93"
We serviced a
GE M/W OTR
Model UVM9125ST1SS
Near Winter Park, CO 80482
Erik
Job Details: 08/31/2023
install door on siteJOB COMPLETE
We serviced a
GE DRYER
Model GFD14ESSN0WW
Near Winter Park, CO 80482
Erik
Job Details: 08/31/2023
connect to smartHQ service:write model/serial numbers on board using smartHQNO ERROR CODES!!!check cycle history: ALL SENSOR CYCLES (use timed dry for better results) CX educationnoisy drum - adjust left side panelJOB COMPLETE
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Colorado Springs, CO 80951
Carlos
Job Details: 08/30/2023
"Heater was shorted, replaced heater with truck stock, Ran test op, all ok; used 1 8565582 ( Heating Element) from stock"
We serviced a
SAMSUNG RANGE
Model NE63BB871112A
Near Colorado Springs, CO 80951
Jerimiah
Job Details: 08/30/2023
Installed replacement encoder knob. Unit check ok.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Colorado Springs, CO 80925
Roman
Job Details: 08/30/2023
Noticed ice build up in the back of the fresh food and its overtaking the fan causing the noise. Recommend replacing the rear cover and temp sensor. Leak kit # DA82-01415A. Temp sensor #DA32-10104N $39.07Cover #DA97-08540D $243.05Tax 23.13Total parts $305.2514.50Sc 129.95Labor 209.95Total $659.65Customer wants to wait on repair. Was going to call Samsung/ Best Buy. Paid sc cash $130.00
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Colorado Springs, CO 80927
Mike
Job Details: 08/30/2023
Brandon walked me through burner adjustment unit tested goog.SR 7737217299
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Colorado Springs, CO 80917
Glenn
Job Details: 08/30/2023
"Difficult time pulling unit from cabinets. Had customer sign waiver. Found unit install on top of 2 strips of wood, at rear legs tipping unit forward and causing water to leak out into front drip tray causing error. Pulled wood strips out, adjusted front legs, All OPS Test:OK. If considered callback, Charge back on previous tech, so Glenn J. can get paid."
We serviced a
PROFILE REFRIGERATOR
Model PSS26MSTE SS
Near Colorado Springs, CO 80922
Jessie
Job Details: 08/30/2023
Installed new tank. Unit is no longer leaking but not dispensing. Waterline was frozen. Cleared line all ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA
Near Colorado Springs, CO 80911
Jeremy
Job Details: 08/30/2023
CX heard water dripping from evap to condensation pan. No water got on floor.
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Colorado Springs, CO 80927
Mike
Job Details: 08/30/2023
Lower vent grill out off adjustment. Readjusted plate behindThe vent unit tested good
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Corrales, NM 87048
Joseph
Job Details: 08/30/2023
Called safety team. Repair will be covered with new authorization code. New ticket will be made with parts ordered. Case number: 7736717539Authorization number: W18FD3P1WPL1
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Avon, CO 81620
Antonio
Job Details: 08/30/2023
Cx says units under warranty but if wants to fix unit needs freezer door seal W11625072Sc$149.95Lb$189.00Part$328.80
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Colorado Springs, CO 80907
Carlos
Job Details: 08/30/2023
Installed Motor ran test for 15 minutes. Runs all ok
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070US/AA
Near Colorado Springs, CO 80915
Roman
Job Details: 08/30/2023
Explained to customer feet need to be raised. Install brackets. Showed them how to raise and lower feet.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04FOUND BA
Near Minturn, CO 81645
Antonio
Job Details: 08/30/2023
Installed new evap fan unit tested good $189.00 CK Auth# 34FE4R
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Colorado Springs, CO 80903
Mike
Job Details: 08/30/2023
Unit powered on but would not work. Found loose connector at drain pump. Put unit in test mode and other cycles unit tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Peyton, CO 80831
Aaron
Job Details: 08/30/2023
"Dent in RC right door top right. Removed and replaced door. No dents or scratches, verified by customer. Advised customer of survey."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Colorado Springs, CO 80919
Glenn
Job Details: 08/30/2023
Found loose motor bolt. Tighten bolt. All OPS Test:OK
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Colorado Springs, CO 80919
Glenn
Job Details: 08/30/2023
Install New Grille Panel. All OPS Test:OK
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Colorado Springs, CO 80925
Roman
Job Details: 08/30/2023
Noticed ice build up in the back of the fresh food and its overtaking the fan causing the noise. Recommend replacing the rear cover and temp sensor. Leak kit # DA82-01415A. Temp sensor #DA32-10104N $39.07Cover #DA97-08540D $243.05Tax 23.13Total parts $305.2514.50Sc 129.95Labor 209.95Total $659.65Customer wants to wait on repair. Was going to call Samsung/ Best Buy. Paid sc cash $130.00
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Colorado Springs, CO 80906
Roman
Job Details: 08/30/2023
"Washer working fine, shewed customer what to do"