We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Walsenburg, CO 81089
James
Job Details: 11/03/2023
"installed ordered part, tested ops all ckok no error codes present"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Albuquerque, NM 87120
Larry
Job Details: 11/03/2023
CX cancelled - Unit replaced
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Albuquerque, NM 87120
Larry
Job Details: 11/03/2023
Installed control and tested good - unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Albuquerque, NM 87120
Larry
Job Details: 11/03/2023
CX complaint - Not making ice - Inspected unit and found the IM failed - REplaced with pre-id parts and tested good - Unit is good to go
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near Albuquerque, NM 87120
Larry
Job Details: 11/03/2023
CX complaint - F8E4 error - Inspected unit and found the door gasket failed - Replaced with pre-id part and tested good - Unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Rio Rancho, NM 87124
Larry
Job Details: 11/03/2023
CX complaint - Not making ice - Inspected unit and found the IM failed - Replacced with pre-id parts and tested good - Unit is good to go
We serviced a
WHIRLPOOL WALLOVEN
Model WOS51EC0HS20
Near Los Lunas, NM 87031
Larry
Job Details: 11/03/2023
Installed door galss - Unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02I
Near Colorado Springs, CO 80907
Roman
Job Details: 11/03/2023
Checked the thermistor and control board and thermistor is getting a reading. Recommend replacing the thermistor and cleaning the coils. Job not approved. Thermistor #WPW10384183 $69.67Tax $5.71Total part $75.38Labor $169.95MPs $14.50Sc $129.95Total cost $389.78Paid sc cc $129.95
We serviced a
SAMSUNG OVEN
Model NQ70M7770DS/AA
Near Monument, CO 80132
Jerimiah
Job Details: 11/03/2023
"Installed replacement opponents, unit check ok."
We serviced a
SPEEDQUEEN DRYER
Model n/a
Near Colorado Springs, CO 80909
Roman
Job Details: 11/03/2023
Took the dryer apart and removed old element. Installed new thermostats and heater. Put the dryer back together and tested it. Dryer heating up and cycling as it should. Dryer working great. Paid labor $239.95 cc
We serviced a
DANBY REFRIGERATOR
Model SPRWC053
Near Peyton, CO 80831
Kris
Job Details: 11/02/2023
units ui was not seated correctly reseated display ran test op all ok unit is working to spec at this time.
We serviced a
JENN-AIR WALL OVEN
Model JMW2430DP01
Near Colorado Springs, CO 80908
Jerimiah
Job Details: 11/02/2023
"Unit getting F2E1 stuck key, on sole needs replacing. Cust will speak to spouse about problem, charging service call $172.44 CC Auth# 3U4UNKConsole W10887855 1009.76"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Monument, CO 80132
Glenn
Job Details: 11/02/2023
"Costco purchase. Upper Rack Spray arm broken. Install New Upper Spray arm, All OPS Test:OK"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Monument, CO 80132
Glenn
Job Details: 11/02/2023
"Installed New Shifter, Splutch Kit & Capacitor. All OPS Test:OK"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Monument, CO 80132
Glenn
Job Details: 11/02/2023
"Air fry option not working to expectations. Re-seat connections to PCB. Unit appears to be working. Techline: Suggest fan runs all the time, once pre-heated.Unit is working as designed. Sent customer Air Fryer Document. https://s3.amazonaws.com/sm-backend-production-attachments/quick-start-guide-w11646069-revC.pdf , SR# 7737701045 , Informed customer about survey."
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Colorado Springs, CO 80927
Jessie
Job Details: 11/02/2023
Replaced bad compressor and dryer. Test op unit cooling well..Connected haas and won't connect properly. See attached pictures
We serviced a
SAMSUNG MICROWAVE
Model ME16A4021AS/AA
Near Colorado Springs, CO 80924
Brandon
Job Details: 11/02/2023
Replaced grill and tested op all ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SG/AA
Near Colorado Springs, CO 80908
Mathew
Job Details: 11/02/2023
"Spent an hour on tech line, went through all previous repairs and current issues. Tech line agent told me fridge is deemed unrepairable and will contact me in 2 or 3 days about how to move forward."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Colorado Springs, CO 80919
Mathew
Job Details: 11/02/2023
Replaced icemaker parts. Test op all okay. Unit not HASS compatible.
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA
Near Monument, CO 80132
Jeremy
Job Details: 11/02/2023
Installed all ordered parts. Not HASS compatiable. Ice maker working to the best of my knowledge. I asked CX to complete the survey.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Pueblo, CO 81005
David
Job Details: 11/02/2023
"Replaced main control board, UI board, and icemaker Tested and is working as should at this time"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Peyton, CO 80831
Aaron
Job Details: 11/02/2023
"Grease from gearcase on rotor, removed and replaced rotor, gearcase, and slider assembly, tested unit and working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Colorado Springs, CO 80921
Glenn
Job Details: 11/02/2023
"Reports Long Dry times. Found Dryer Vent System is clogged. Unit gets plenty hot, but is unable to vent properly.Suggest customer call Dryer Vent Wizard. Paid SC Fee of $129.95 , Autho# FT4H4H"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSG/AA
Near Peyton, CO 80831
Kris
Job Details: 11/02/2023
cx is deciding on repairs.units ice maker is frosted over. da82-02704a 293.75 ice maker kit.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW
Near Colorado Springs, CO 80915
Roman
Job Details: 11/02/2023
"Installed new control board, filter, user interface, console cover, lid lock and wire harness. User interface would not come on. Tried attaching the other user interface and the control board started sparking a lot and smoking. Recommend replacing the washer"
We serviced a
FRIGIDAIRE COOKTOP
Model FES365ESB
Near Colorado Springs, CO 80915
Roman
Job Details: 11/02/2023
54A switch $142.3254 switch $144.44
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Fountain, CO 80817
Roman
Job Details: 11/02/2023
"Cx wrote down the temps and was wondering why it was fluctuating in the ff section. All the temps seem to be consistent with during the day operations of opening and closing the door, and at night the temp is staying accurate because they are not opening the door. Also explained refrigerators go into a defrost cycles. Ran diagnostics and everything is working fine."
We serviced a
GE DISHWASHER
Model PDT715SFN0DS
Near Colorado Springs, CO 80926
Roman
Job Details: 11/02/2023
Installed new circulation pump and water line. Checked pump and line for leaks. Made sure dw was working properly. Dw working great. Paid cc $299.95 CC Auth# 3YK4WH
We serviced a
SUB ZERO REFRIGERATOR SID
Model Bi-36ufd/s/phI
Near Colorado Springs, CO 80906
Roman
Job Details: 11/02/2023
Fridge was not making any noise. Cx did not want me to look at itZ
We serviced a
GE REFRIGERATOR
Model GNS23GSHDFSS
Near Peyton, CO 80831
Kris
Job Details: 11/02/2023
ran test op rc temp@41.2 fc temp@12.0 ran test op found signs of door not sealing correclty resealed door suggest leaving door closed for better results.
We serviced a
SAMSUNG DRYER - ELECTRIC
Model DVE45B6300C/A3
Near Colorado Springs, CO 80925
Jeremy
Job Details: 11/02/2023
Filled in information on D3 Team Portal 'why I didnt run HASS'. Power issue. Appliance should be plugged in.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Colorado Springs, CO 80907
Jerimiah
Job Details: 11/02/2023
"Knob stem broken, needs replacing, assurant does not cover knobs, Cust would have to pay for part, but no other charges would accrue past the part cost. Cust is holding off. Closing call.W11517335 knob $46.12"
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2 11
Near Colorado Springs, CO 80925
Jeremy
Job Details: 11/02/2023
Unit getting 3C2 error (motor overcurrent error) Inverter controlboard not sending proper voltage too motor. Need to replace ASSY PCB KIT;DC92-01531C. Service Charge $129.95 Part $349.40 Labor $179.95 M&P $14.50 Tax $28.65 Total $702.45. CX considering repair Service Charge $129.95 Auth: VX9933
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Colorado Springs, CO 80909
Carlos
Job Details: 11/02/2023
"Ran test op. Found Ice maker was turned off. Ran harvest cycle, motor spun and water was dispensed into ice tray. Cx will observe. Cx paid $129.95 CK Auth# EE4J3R"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Colorado Springs, CO 80905
Carlos
Job Details: 11/02/2023
Found an Open Line in heating element. Replaced heating element. Unable to run a test do to cx having unit in the outside parking lot.
We serviced a
BOSCH DISHWASHER
Model SHP878ZD5N/18
Near Colorado Springs, CO 80920
Jessie
Job Details: 11/02/2023
Replaced listed components. Test op. All ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA 03
Near Colorado Springs, CO 80911
Jeremy
Job Details: 11/02/2023
I installed compressor and related parts. Monitored tempatures and unit is cooling properly to the best of my knowledge. Ran HASS. I asked the cx to complete the survey.
We serviced a
SAMSUNG WASHER
Model WF53BB8900ADUS
Near Colorado Springs, CO 80918
Brandon
Job Details: 11/02/2023
"Replaced detergent tray and tested op, both detergent pumps working tested with hass, hass passed"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Colorado Springs, CO 80906
Carlos
Job Details: 11/02/2023
Installed Door lock assembly ran test op all ok
We serviced a
SAMSUNG VENT HOODS
Model NK30R5000W/AA
Near Pueblo, CO 81001
James
Job Details: 11/02/2023
Installed ordered parts tested operations all check okay
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Elbert, CO 80106
Aaron
Job Details: 11/02/2023
"Thermal cutoff and heating element shorted out, removed and replaced components, tested and heating well now. Advised customer of 5 star survey."
We serviced a
SAMSUNG DRYER
Model DV42H5200EF/A3
Near Colorado Springs, CO 80911
Mathew
Job Details: 11/02/2023
"Replaced all four rollers. Test op, unit working as expected"
We serviced a
THERMADOR MICROWAVE
Model MC30WS/01
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 11/02/2023
Installed replacement console. Unit check ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Elbert, CO 80106
Aaron
Job Details: 11/02/2023
"F6E3 error code upon arrival, discovered inlet valve is not opening, removed and replaced valve, tested unit through diagnostics and working well now. Customer to monitor. Advised customer of 5 star survey."
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Divide, CO 80814
Ralph
Job Details: 11/02/2023
installed parts and unit checked ok
We serviced a
SAMSUNG DRYER
Model DVE50R5400V/A3
Near Colorado Springs, CO 80909
Mathew
Job Details: 11/02/2023
"Replaced heater assy. Test op, all okay."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Colorado Springs, CO 80908
Aaron
Job Details: 11/02/2023
"Circulation motor is shorted out, no water movement, removed and replaced motor sump assembly, tested and working well now. No leaks, installed litmus strip. Advised customer of 5 star survey."
We serviced a
KITCHENAID GAS COOKTOP
Model KCGS556ESS02
Near Divide, CO 80814
Ralph
Job Details: 11/02/2023
nswtalled part and unit checked okay
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Pueblo, CO 81001
James
Job Details: 11/02/2023
"cust complaint of unit shutting off early when on auto cycle. found loose wire at moisture sensor secured, tested and cleaned all ops test good."
We serviced a
KENMORE DRYER
Model 11066002010
Near Pueblo, CO 81003
James
Job Details: 11/02/2023
"installed ordered part, tested ops all ckok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS00
Near Tabernash, CO 80478
Antonio
Job Details: 11/02/2023
Installed new door unit looks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Albuquerque, NM 87105
Larry
Job Details: 11/02/2023
Installed dispenser and tested good - Unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Tabernash, CO 80478
Antonio
Job Details: 11/02/2023
"Installed element, cutoffs and kit unit tested good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Glenwood Springs, CO 81601
James R
Job Details: 11/02/2023
Replaced both F.F. door gaskets. formed to seal properly. When opening doors open RH door first then the left door. When closing close the the left door first then the right door. This will help with tearing of the seal. had customer sign waiver. Please fill out whirlpool tech satisfaction survey. Thank You. Customer also wanted the doors level. removed left door and liftedup the btm door hinge to aligne the top of the doors. called tech line took piic of seal. SR# 7737707092
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Rio Rancho, NM 87144
Larry
Job Details: 11/02/2023
Installed control and tested good - Unit is good to go
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Rio Rancho, NM 87144
Larry
Job Details: 11/02/2023
Installed parts listed and tested good - Unit is good to go
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rio Rancho, NM 87144
Larry
Job Details: 11/02/2023
Installed control and tested good - Unit is good to go
We serviced a
KITCHENAID VENT HOODS
Model UXB1170KYS0
Near Granby, CO 80446
Antonio
Job Details: 11/02/2023
Installed new blower unit tested good
We serviced a
JENN-AIR MICROWAVE
Model JMC6224HL0
Near Fraser, CO 80442
Antonio
Job Details: 11/02/2023
Installed new acu and ui panel unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Carbondale, CO 81623
James R
Job Details: 11/02/2023
Replaced both F.F. door seals. Heated so seal correctly. Also tightened Frz door handle screws. Customer signed waiver. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Carbondale, CO 81623
James R
Job Details: 11/02/2023
"Started unit. after awhile could here circulation noise. Evac system. Installed valve on service port. bpv331 valve leaked put a W11506635 on let set a few minutes no leaks. Recharge system.low side -6 good and compressor amps .85 good unit is cooling. customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You. Much more quiet.; used 1 BPV 31 (valve), and 1 W11506635 (COUPLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Albuquerque, NM 87112
Jason
Job Details: 11/02/2023
"Checked unit, unit started working before i came out"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Albuquerque, NM 87111
Jason
Job Details: 11/02/2023
Installed parts unit checks ok
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Albuquerque, NM 87122
Jason
Job Details: 11/02/2023
INSTALLED TUB RING UNIT CHECKS OK
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DP00
Near Albuquerque, NM 87111
Jason
Job Details: 11/02/2023
Installed console unit checks okCK AUTHO#Y3C93R$184.40
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Belen, NM 87002
Larry
Job Details: 11/02/2023
Inspected unit and found the unit had 3 OOB logs - While explaining this cx father came out of a room and very agressivly disagreed - I tried explaining again and cx became more aggressive and irate - I told them to have a good and left - Unit is operating as designed
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Colorado Springs, CO 80910
Roman
Job Details: 11/02/2023
Ran the dryer and it will turn on and off but will not go advance. Timer also not ticking. Recommend replacing the timer.Timer #WPW10642928 $144.66Tax $11.86Total part $156.52MPs $14.50Labor $159.96Sc $129.95Total cost $460.92Paid sc gc
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Pueblo, CO 81008
David
Job Details: 11/02/2023
"Checked dryer Found thermal fuse open, replaced Unable to testOne leg of power is out, did reset breaker, but one side will not resetBuilder to replace breaker"
We serviced a
BOSCH MICROWAVE
Model HMV8044U/01
Near Peyton, CO 80831
Jerimiah
Job Details: 11/02/2023
"Called techline, found control board has stuck relay, in order to repair unit fully will need replacement controller. Charged labor from previous work. $218.44 CC Auth# 44CJK411016120 controller $310.10"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Pueblo, CO 81005
James
Job Details: 11/02/2023
Install priorder parts tested operations all ckok
We serviced a
KITCHENAID VENT HOODS
Model UXB1170KYS0
Near Granby, CO 80446
Erik
Job Details: 11/02/2023
we did work!
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Colorado Springs, CO 80918
Glenn
Job Details: 11/01/2023
Rattling noise. Found Condensor fan rubbing on foam cover on coolant line. adjust foam and coolant line. Unit now running normal & quiet.
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Colorado Springs, CO 80915
Mathew
Job Details: 11/01/2023
Replaced all icemaker parts. Test op all okay.
We serviced a
GE REFRIGERATOR/TOP
Model GZS221YNXHFS
Near Colorado Springs, CO 80919
Kris
Job Details: 11/01/2023
adjusted feet. unit is working to spec at this time.
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Pueblo West, CO 81007
David
Job Details: 11/01/2023
Checked dryer Ck said that there is a rattle when it is first started and the control would freeze and they have to unplug machine and plug it back in to get it to run.Took apart and made sure all screws are tight Replaced control panel If problem with control freezing then it may need the main control board. Tested and is running good at this time.
We serviced a
FRIGIDAIRE RANGE GAS
Model GCRG3060AFC
Near Colorado Springs, CO 80928
Roman
Job Details: 11/01/2023
"Installed new spark module and tested all the burners, all igniting right away. Range working great. Paid $249.95 cc $249.95 CC Auth# X944LH"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Colorado Springs, CO 80920
Glenn
Job Details: 11/01/2023
"Install New Sump & Motor Assy. All OPS Test:OK, No Leaks, Installed Leak detector for safety."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Colorado Springs, CO 80921
Glenn
Job Details: 11/01/2023
Install New Infinite Switch for RF Burner. All OPS Test:OK
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/20
Near Monument, CO 80132
Kris
Job Details: 11/01/2023
the diswaher was attached and mounted correclty. cx needs installer or cabinet tech to fix issue.
We serviced a
SAMSUNG DRYER
Model DVE55A7700V/A3
Near Colorado Springs, CO 80917
Jeremy
Job Details: 11/01/2023
Dryer moisture sensor issue. CX complaint is when she would start a normal cycle it would go from starting time and then time would go down and stop pretty quick leaving laundry wet. We put a wet blanket in dryer and witnessed what CX is experiencing. I then contacted tech support and performed sensor test and passed. Tech support said unit is working correctly and customer education was needed. Ran HASS.
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5
Near Colorado Springs, CO 80927
Mathew
Job Details: 11/01/2023
"Replace door gasket. Test op, unit working as expected."
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US 03
Near Colorado Springs, CO 80923
Jeremy
Job Details: 11/01/2023
Diaphragm is ripped and needs to be replacement. Service Charge $129.95 Labor $219.95 M&P $14.50 Part $151.46 Tax $12.42 Total $528.28 CX is going to dicuss cost with spouse. Sertvice Charge $129.95 Auth:3PR3RU
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA 07
Near Colorado Springs, CO 80922
Jeremy
Job Details: 11/01/2023
Lots of ice build up. Used all supplied parts. Not HASS compatiable. Ice maker working to the best of my knowledge. Asked cx to complete the survey.
We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Colorado Springs, CO 80920
Mathew
Job Details: 11/01/2023
Replaced element assy. Test op all okay.
We serviced a
SUBZERO REFRIGERATOR
Model UC-15IP
Near Colorado Springs, CO 80906
Jessie
Job Details: 11/01/2023
Replaced pump and ran clean cycle. All ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Colorado Springs, CO 80919
Carlos
Job Details: 11/01/2023
"Installed water valve. Ran test op, found no leaks, left leak strip."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near Glenwood Springs, CO 81601
James R
Job Details: 11/01/2023
Dropped off icemaker. customer will install..
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/10
Near Colorado Springs, CO 80924
Kris
Job Details: 11/01/2023
adjsuted drawer ran test op all ok unit is working to spec at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Colorado Springs, CO 80924
Kris
Job Details: 11/01/2023
fc temp@27.0 rc temp@40.0 installed compressor and all parts sent ran test op unit is working to spec at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Colorado Springs, CO 80919
Glenn
Job Details: 11/01/2023
"Install New Evap Motor, UI Control & Main Control. All OPS Test:OK."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR/AA
Near Colorado Springs, CO 80925
Jeremy
Job Details: 11/01/2023
Refridgerator section not cooling. Evap fan not working. Need to replace P-FRE COVER EVAP MODULE. Service Charge $129.95 Labor $209.95 M&P $14.50 Tax $21.78 Total $641.76. CX denied repair. Service Charge $129.95 Auth: X94MLY
We serviced a
SAMSUNG MICROWAVE
Model ME16A4021AS/AA
Near Colorado Springs, CO 80925
Jeremy
Job Details: 11/01/2023
No power to microwave. Main Fuse blown. Replaced fuse and microwave is working. Asked CX to complete the survey.
We serviced a
SAMSUNG DRYER - ELECTRIC
Model DVE45B6300C/A3
Near Colorado Springs, CO 80925
Jeremy
Job Details: 11/01/2023
CX smelled burning during dryer operation. I contacted samsung tech support. Issue is L1 on terminal block was no properly installed and was left loose. This loose connection eventually caused arcing/heat that burnt L1 connection on terminal block (see picture). Samsung denied repair due to improper installation. CX is advised to communicate issue with installation company.
We serviced a
WOLF RANGE GAS
Model R366
Near Monument, CO 80132
Jerimiah
Job Details: 11/01/2023
"Back right burner continually clicking now. Cleaned igniter burner cap head and base, still clicking called techline, says possibly weak igniter. Cust is holding off as not sure if weak igniter is culprit, Cust will live with issue. Labor would be $189.95 upon return service if Cust decides later.814883 igniter $100.40"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Pueblo West, CO 81007
David
Job Details: 11/01/2023
Checked dryer Reattached wire to heaterTested and is working good
We serviced a
GENERAL ELECTRIC DISHWASHER - BUI
Model CDT805P2N3S1
Near Pueblo, CO 81005
David
Job Details: 11/01/2023
"Checked dishwasher Ran through a cycle The sounds I am hearing seem to be normal The diverter that was put in is working better than the old one, the water pressure to the spray arms is better than before."
We serviced a
MIELE WASHER
Model WXD160
Near Colorado Springs, CO 80903
Roman
Job Details: 11/01/2023
"Ran the washer and could not get it to leak, ran a diagnostic cycle and it did not show error codes or leak. Recommend keeping the glass clean for a tight seal. Call us right back if it starts leaking. Paid sc cc $149.95 CC Auth# 9Y99XV"
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/20
Near Vail, CO 81657
Erik
Job Details: 11/01/2023
pulled unit out to styes and remount *see quick picsJOB COMPLETE
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Colorado Springs, CO 80923
Jerimiah
Job Details: 11/01/2023
Cust using proper water and correct amount. Unit is functioning as designed but still not cleaning as much as expected. Cust will contact whirlpool. Unit check ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Pueblo, CO 81006
David
Job Details: 11/01/2023
Replaced water valve dispenser and faucet switch Tested and running working good