We serviced a
SAMSUNG WASHER
Model WA51A5505AV/US
Near Pueblo, CO 81004
James
Job Details: 05/25/2023
Installed previous techs ordered parts all ops test good no leaks observed. Passed hass and left litmus (see sd pics)
We serviced a
SAMSUNG MICROWAVE
Model ME19R7041FS/AA
Near Pueblo, CO 81005
James
Job Details: 05/25/2023
"Installed preordered part tested ops, all ckok. No hass compatibility"
We serviced a
WHIRLPOOL DRYER
Model WED5540SQ0
Near Manitou Springs, CO 80829
Carlos
Job Details: 05/25/2023
Ran test op. Thermal fuse was blown. Replace with truck stock. Runs all ok. instructed cx to clean vents. $436.85 CC Auth# 3JE33H
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Peyton, CO 80831
Aaron
Job Details: 05/25/2023
"Removed and replaced control, programmed and tested unit, heating and working well now. Advised customer of 5 star survey."
We serviced a
THERMADOR WALLOVEN
Model PO302W/01
Near Grand Lake, CO 80447
Erik
Job Details: 05/25/2023
customer: not cooking/heating properlyfast preheat 30* high temp calibration (20* offset) test: digital AND analog thermometers - GOOD!JOB COMPLETE
We serviced a
SAMSUNG WASHER
Model WA54R7200AV/US
Near Colorado Springs, CO 80908
Amos
Job Details: 05/25/2023
Ran hoss it passed. Replaced all listed parts on unit washer is working great spinning and all.
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model GUD27ESSM1WW
Near Colorado Springs, CO 80915
Kris
Job Details: 05/25/2023
ran test op found hot water valve stuck shut. ran test op found hot water valve was off turned on ran test op unit is working to spec at this time.
We serviced a
GE REFRIGERATOR
Model CYE22UP2MLS1
Near Woodland Park, CO 80863
Ralph
Job Details: 05/25/2023
installed part and unit checked okay
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Albuquerque, NM 87120
Larry
Job Details: 05/25/2023
Cx complaint - Washer shaking badly - Inspected unit and found a suspension rod misaligned - Adjusted rod and tested good - Unit is good to go
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near Albuquerque, NM 87120
Larry
Job Details: 05/25/2023
Installed ignitor and tested good - Unit is good to go
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rio Rancho, NM 87124
Larry
Job Details: 05/25/2023
CX complaint - washer making grinding noise - Inspected unit and found the splutch failed - Replaced with TS and tested good - Unit is good to go; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Rio Rancho, NM 87144
Larry
Job Details: 05/25/2023
Checked and found unit had a low charge - Charged until low side was 0 and the freezer got to 32 - Unit should be good to go
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Albuquerque, NM 87104
Larry
Job Details: 05/25/2023
Cx complaint - Washer not working - Inspevted unit and found F6 comms errors - Unit needs control and UI - CX wants to think about it - Collected $140.18-Auth-J4CE3MControl - $284.88UI - $382.24Labor - $189.95Tax - $64.34Total - $921.41
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Elbert, CO 80106
Aaron
Job Details: 05/25/2023
"Replaced unit cabinet and top panel, tested unit, no leaks and working well now. Advised customer of 5 star survey."
We serviced a
GENERAL ELECTRIC FREEZER
Model ZIF360NXALH
Near Pueblo West, CO 81007
James
Job Details: 05/25/2023
"Found ui unresponsive and inverter with burnt smell again. Called ge tech support and diagnosed unit needing new main board and ui due to short in chassis unit will not be repairable. If replace parts most likely will happen again. WS left in house alone,, Could not reach cust via phone to collect, or give diagnosis."
We serviced a
SAMSUNG MICROWAVE
Model ME21R7051SS/AA
Near Pueblo West, CO 81007
James
Job Details: 05/25/2023
Installed preordered part tested ops all ckok. Hass not compatible with this unit
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GFD55ESSN0WW
Near Pueblo West, CO 81007
James
Job Details: 05/25/2023
Installed ordered parts tested ops all ckok
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Peyton, CO 80831
Jessie
Job Details: 05/25/2023
"- REPLACED LISTED PARTS, ALL OK"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Peyton, CO 80831
Aaron
Job Details: 05/24/2023
"Customer states that the unit will not spin in towels cycle, all other cycles work well, customer prefers wash time in towels setting, tested unit through diagnostics spin test, working well and no error codes, discussed with techline, this model if accidentally pushed has a no spin option, customer currently has unit on high spin, unit is working well at time of inspection, customer to monitor. Recommend customer to use bulky setting with 2nd rinse off for slightly faster wash for preferred results. SR7736488940"
We serviced a
SUBZERO REFRIGERATOR
Model 550
Near Colorado Springs, CO 80919
Ralph
Job Details: 05/24/2023
"unti had a faulty cond fan motor, repalced and unit checked oky part 172.76...autho no. YAWNE4"
We serviced a
SUBZERO REFRIGERATOR
Model 550
Near Colorado Springs, CO 80903
Ralph
Job Details: 05/24/2023
installed part unit checked ok
We serviced a
CAFE REFRIGERATOR
Model CWE23SP2MJS1
Near Vail, CO 81657
Erik
Job Details: 05/24/2023
connect to smartHQ service:F713 Door open for over 15 min (13 Days ago)IM timed out and not in home position - force test in diagnostic tests mode:IM asm tested: GOODJOB COMPLETE
We serviced a
DACOR RANGE
Model HGR30PS/NG/H
Near Colorado Springs, CO 80903
Jessie
Job Details: 05/24/2023
"- replaced t stat, test op, all ok"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Monument, CO 80132
Jessie
Job Details: 05/24/2023
"- ran icemaker update, all ok"
We serviced a
WHIRLPOOL FREEZER
Model WZC5216LW0
Near Monument, CO 80132
Jessie
Job Details: 05/24/2023
- arriving to the unit and chest is freezing items. giant ice block on compressor. reading 0 and 105. got ahold of techline being pressures to me seem fine. techline had me recover and put unit into vacuum. charged 98 ounces. unit is cooling well.
We serviced a
KITCHENAID WALLOVEN
Model KOCE500ESS06
Near Colorado Springs, CO 80921
Jerimiah
Job Details: 05/24/2023
Installed replacement mw hinges. Unit check ok. Charged labor as quoted $199.45 CC Auth# 4943TW
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Monument, CO 80132
Jessie
Job Details: 05/24/2023
"- repalced listed parts, all ok"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS09
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 05/24/2023
Install replacement inverter in Magnetron. Unit check ok charged labor as quoted $199.45 CC Auth# W4J33X
We serviced a
JENNAIR DISHWASHER
Model JDB9800CWP2
Near Grand Junction, CO 81507
James R
Job Details: 05/24/2023
Rerplaced drain pump.l Test op's Good. Normal operation. Customer paid $149.00 Labor Auth code YJ3U3K Customer signed waiver and installed water leak board please fill out whirlpool tech satisfaction survey.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Colorado Springs, CO 80923
Mathew
Job Details: 05/24/2023
"Can see door switch physically broken. Part W11565030. Picked up same day from Marcone. Removed LOK code, test op. All tested okay."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Grand Junction, CO 81505
James R
Job Details: 05/24/2023
Started unit does not heat. Removed rear panel heat element shorted replaced. Safety stat blown. installed cutoff. Notice that electrical wiring was burnt. Installed terminal block. Also installed a strain relief on pwr cord. One I had. Checked venting for restriction with a manometer reading is way over 0.85 customer needs to have checked and cleaned. If not done cause more issues.Washer and dryer were covered with lint installed vent correctly. Cleaned both and wiped down walls. Please fill out whirlpool tech satisfaction survey. Thank You.; used 1 279320 (Termal Block) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Colorado Springs, CO 80921
Mathew
Job Details: 05/24/2023
"Found broken light switch, replaced and tested, all okay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Colorado Springs, CO 80921
Mathew
Job Details: 05/24/2023
Light was in working condition when I arrived.
We serviced a
SAMSUNG RANGE - GAS
Model NX60A6311SS/AA
Near Colorado Springs, CO 80908
Jessie
Job Details: 05/24/2023
"- haas not connecting sucessfully. ctop error not in stg. had to call techline. found bulletin, instructed to replace pcb, and if that doesnt work the cooktop regulators. pcb took care of issue"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Colorado Springs, CO 80918
Glenn
Job Details: 05/24/2023
"Install New Main CNTRL, All OPS Test:OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS04
Near Albuquerque, NM 87112
Jason
Job Details: 05/24/2023
Installed damper control unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Albuquerque, NM 87122
Jason
Job Details: 05/24/2023
cx Was under assumption that call was covered. call was dispatched as a COD
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Colorado Springs, CO 80920
Glenn
Job Details: 05/24/2023
Install New Drawer & Holder. Had to use petrolium jelly on rails to allow better movement. All OPS Test OK
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Monument, CO 80132
Glenn
Job Details: 05/24/2023
"Visual inspection of element>OK, Ohm at 13 ohms, No Shorts to ground. Diag Test > F9E4 = Lower Spray Arm ERROR, Amp draw as high as 9.2amps then evens out at 7.3 , Completed diag cycle. Did find power cord not 100% inserted into pwr recepticle. Techline: Verified Juction box is good, no loose or burnt wires. If problem continues, suggest replace element & control, possiblly Sump & Motor Assy.Paid SC fee of $129.95 via check"
We serviced a
JENNAIR RANGE
Model JGS9900CDS02
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 05/24/2023
"Front two surface burners werent igniting well. Found burner heads clogged and corroded. After cleaning burner heads unit started burning orange flames. Burner heads need replacing. Yellow flames eventually left, front right still has intermittent ignition issues but cant be cleared any further. Charging service call $149.95 CC Auth# 3CX3H4Parts are discontinued"
We serviced a
FRIGIDAIRE RANGE
Model FPDS3085KFE
Near Colorado Springs, CO 80904
Jerimiah
Job Details: 05/24/2023
"Unit getting f11 stuck key and also not cooking very well, explained stuck key needs controller and membrane replaced Cust holding off on repairs and look for new unit. Charging service call $149.44 CC Auth# 443EP3 Labor would have been $209.95316462864 controller $360.45318922147 control top NLA"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Albuquerque, NM 87111
Jason
Job Details: 05/24/2023
Checked unit found rh hinge adjustment nut was loose causing door to come out of adjustment. re-adjusted and locked nut down. unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT7506SAHZ0
Near Monument, CO 80132
Glenn
Job Details: 05/24/2023
"Reports: leaking at the bottom right corner of the panelVerified Float Switch is working properly. Ran Diag Test 2X, No Leaks. Possible improper loading of dishwasher may have caused leak? Explained possible improper loading scenarios. ALL OPS Test:OK, No Leaks Found. Installed Leak detector for safety. Paid SC fee of $129.95, Autho#VU93VC"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pueblo, CO 81004
Kris
Job Details: 05/24/2023
installed compressor and all parts sent ran test op all ok cx will monitor unit.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Colorado Springs, CO 80921
Glenn
Job Details: 05/24/2023
"Customer attempted to run self clean for very 1st time, and received F5E1. Techline: Latch not operating. ( Yellow to White Chassis grnd = 120vac) tan > blue resistance > Motor Should read 500-3k ohms (READS 1.75 k OHMS) SR#7736486550 , Suggest replace Appliance Manager & Latch Assy. LATCH-DOOR - W10883049 $255.86 , Appliance Manager - W11179310 $299.05 , Tax $45.50 , MPS $14.50 , Labor $214.95 , Declined Estimate for now. Paid SC fee of $129.95 via check"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Edwards, CO 81632
Antonio
Job Details: 05/24/2023
found hardware installed new hardware andf handle unit tested good
We serviced a
SAMSUNG REFRIGERATOR
Model RF20A5101B1/AA
Near Pueblo, CO 81008
Kris
Job Details: 05/24/2023
installed evap and evap fan ran test op all ok cx will monitor unit for 24 hours.
We serviced a
MONOGRAM DISHWASHER
Model ZDT925SPN3SS
Near Eagle, CO 81631
Erik
Job Details: 05/24/2023
install/test: GOODJOB COMPLETE
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Pueblo, CO 81004
James
Job Details: 05/24/2023
Found loose wire at drain pump causing issues. Secured and tested. All ops test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Colorado Springs, CO 80919
Carlos
Job Details: 05/24/2023
Installed listed parts. Measured door distance from fridge all ok.
We serviced a
GE RANGE
Model ZGP304NR5SS
Near Eagle, CO 81631
Erik
Job Details: 05/24/2023
install/test: GOODJOB COMPLETE
We serviced a
GENERAL ELECTRIC WASHER
Model GFW550SSN3WW
Near Eagle, CO 81631
Erik
Job Details: 05/24/2023
install/test: GOODconnect to smartHQ service: spin test: PASSNO ERROR CODESJOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Colorado Springs, CO 80906
Amos
Job Details: 05/24/2023
Ran test opp. Unit is work8ng great
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Colorado Springs, CO 80924
Aaron
Job Details: 05/24/2023
"Right side drawer glide loose, corrected and tested operation, working as designed now, tightened freezer door handle as well. Working well now. Property is vacant, unable to obtain signature or advise of survey."
We serviced a
WHIRLPOOL DRYER - ELECTRIC
Model WED72HEDW1
Near Colorado Springs, CO 80918
Aaron
Job Details: 05/24/2023
"Built up lint in housing is not allowing the filter to sit properly, door gasket is coming out from door , split door and reset gasket, took apart unit and cleared lint from unit, working well now. Advised customer of 5 star survey."
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Colorado Springs, CO 80917
Aaron
Job Details: 05/24/2023
"Lid assembly cracked in the lower left hand corner, replaced lid assembly and tested unit through diagnostics, working well now. Advised customer of survey."
We serviced a
WHIRLPOOL OVEN
Model WEG515S0LS0
Near Colorado Springs, CO 80908
Aaron
Job Details: 05/24/2023
"Tested unit at 350f, wavelength average at 321f, recalibrated unit +30f, tested and wavelengths are good now, customer to monitor. Advised customer of 5 star survey."
We serviced a
GE REFRIGERATOR
Model GTS18HCMRWW
Near Colorado Springs, CO 80905
Ralph
Job Details: 05/24/2023
installed part and unit checked okay
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070UG/AA
Near Fountain, CO 80817
Amos
Job Details: 05/24/2023
Tried running hoss wouldn't go thru. Replaced all listed parts on unit. Unit is working great ran a clyce customer is happy.
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GP0
Near Monument, CO 80132
Glenn
Job Details: 05/24/2023
"Verified w/ Amarie in office unit covered P&L, Unit fills & Drains, Not washing. Install New Sump & Motor Assy, All OPS Test:OK. Installed Leak detector for safety."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Colorado Springs, CO 80927
Aaron
Job Details: 05/24/2023
"Removed and replaced belt, verified drive pulley is tight, unit is working well now. Advised customer of 5 star survey."
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Eagle, CO 81631
Antonio
Job Details: 05/24/2023
found unt to run great called whlp ran test unit runs good SC$149.00AUTH#9jf4f3
We serviced a
WHIRLPOOL OVEN
Model JMW3430DS03
Near Corrales, NM 87048
Larry
Job Details: 05/24/2023
"CX Complaint - F2E1 Stuck Key Error - Inspected unit and found the UI failed, Unit needs UI - CX does not want to bear the cost of repair - Collected $140.18-Auth-9JCETE - Explained no refundsUI-$1,311.09Labor - $159.95Tax - $115.05Total - $1,576.10"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS1
Near Corrales, NM 87048
Larry
Job Details: 05/24/2023
CX complaint - DW not cleaning dishes - Inspected unit and found the inlet valve and wash pump failed - CX does not want to bear the cost of repair - Collected $140.18-Auth-A4HUT4Sump - $359.46Valve - $75.94Labor - $199.95Tax - $50.03Total - $685.38
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ00
Near Bernalillo, NM 87004
Larry
Job Details: 05/24/2023
CX complaint - Ice building up in the freezer - Unspected unit and found the door hanging a little too low creating a small air gap in the top right of the FC - Shimmed door hinge and tested good - Unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Colorado Springs, CO 80911
Carlos
Job Details: 05/24/2023
Installed Listed parts. Ran test op for 20 mins. No leaks found. Left leak strip
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Fountain, CO 80817
Carlos
Job Details: 05/24/2023
Installed listed parts. Ran test op. All ok
We serviced a
BOSCH GAS RANGE
Model HGI8054UC/10
Near Colorado Springs, CO 80905
Jerimiah
Job Details: 05/24/2023
Installed replacement bake igniter unit check ok. Charged labor as quoted $208.95 CC Auth# J4P99A
We serviced a
BOSCH REFRIGERATOR
Model B36FD50SNS/01
Near Colorado Springs, CO 80906
Ralph
Job Details: 05/24/2023
"installed parts, but issue with dripping continues. when cust uses the crushed ice feature, it leaves residue on the crusher bades which eventually melts and drips in the ice chute but also as he opens the door any residue left on the door to ice box seal, will drip into his upper door shelf. called tech support and he took down info to send to there people to see about replacement product. case # 4103498980, cust will send info to bosch"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Belen, NM 87002
Larry
Job Details: 05/24/2023
CX complaint - Burning smell - Inspected unit and found the drain pump failed and burned at the harness - Replaced pump from TS and repaired harness and tested good - Unit is good to go; used 1 W10919003 (Pump) from stock
We serviced a
WHIRLPOOL WALLOVEN
Model KEMS378SBL05
Near Beaver Creek, CO 81620
Antonio
Job Details: 05/24/2023
installed new inner user inner facxe unit tested good
We serviced a
GE REFRIGERATOR
Model TBX21JASNRAD
Near Colorado Springs, CO 80903
Ralph
Job Details: 05/23/2023
"cleaned condenser, cust to monitor the unit...autho no. F99A9X...PLEASE SEND CUST A PAPER RECIEPT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Colorado Springs, CO 80922
Aaron
Job Details: 05/23/2023
"Circulation motor is shorted out, replaced and tested unit through diagnostics, working well now and no leaks. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL RANGE
Model wfg320m0mw0
Near Peyton, CO 80831
Scott
Job Details: 05/23/2023
found wire off at spark module remounte and tightend down checked op ok
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Rifle, CO 81650
James R
Job Details: 05/23/2023
"F8E1 Long fill Only hooked up to cold water. Did fine Temperature selection on cold truned to tap cold. Customer needs to be aware that only tap cold can be used. On any other setting unit will try to put in hot water. Service diagnostics checked good. Auto and manual. Agites,spins drains good. Tach verification checks good. Calibrated unit as well. ok. Tilted back and inspected belt,pulley, actuator ,capacitor cover all look good.Operation is normal. Customewr paid $149.95 service call. Authy code AW3H94Please fill out whirlpool tech satisfaction survey. Thank You."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Colorado Springs, CO 80923
Jessie
Job Details: 05/23/2023
"- replaced leaking water valve and customer provided icemaker waterline. test op, leak strips under the unit. all ok"
We serviced a
GE REFRIGERATOR
Model ZIS480NRF
Near Colorado Springs, CO 80906
Jessie
Job Details: 05/23/2023
"- replaced inverter, test op, all ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rifle, CO 81650
James R
Job Details: 05/23/2023
Put into diagnostics no error codes. Put into hi speed spin. Vibration is normal. Tilted unit back found capacitor hanging not mounted. Mounting screw hole stripped. Installed larger screw. Tighten good. Also pulley belt cover screws stripped installed larger one and tightened good. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
BOSCH COFFEE MACHINE
Model BCM8450UC/03
Near Avon, CO 81620
Erik
Job Details: 05/23/2023
needed to be remountedautho# R93L94
We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Leadville, CO 80461
Antonio
Job Details: 05/23/2023
found convection fan rubbing against back wall ajusted fan unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Aspen, CO 81611
James R
Job Details: 05/23/2023
Put into service diagnostics no error codes. Put in a small load set unit to Regular normal cycle. Observe. action and location of cloths they are hitting the sensing bar. After abit unit showed cloths as being wet. All cottons Mixed loads can affect the dryness of cloths set on auto dry.So the moisture sensing bars are working. Checked back pressure with a manometer is restricted. 0.57 This reading is affecting drying. Max is 0.58 Needs to the the venting of home checked or may need a fan assist to help with exhausting out. Unit is operating as should. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC7AS01
Near Carbondale, CO 81623
James R
Job Details: 05/23/2023
Says feature not available. F1E0 code Internal error indicates replace MRC board W10803217 Service call and parts $414.37 Labor to repair. $298.00Special ordered parts no refund. customer paid service call $95.95 auth code X4U4M9
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Colorado Springs, CO 80923
Amos
Job Details: 05/23/2023
Unit is not hoss compatible. Replaced all listed parts on unit it should have ice in the next 24hrs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Albuquerque, NM 87120
Larry
Job Details: 05/23/2023
Installed IM and tested good - Unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Albuquerque, NM 87114
Larry
Job Details: 05/23/2023
CX complaint - F8E4 error - Inspecteed unit and found tub gasket misaligned - Adjusted gasket and tested good - Unit is good to go
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Albuquerque, NM 87114
Larry
Job Details: 05/23/2023
CX removed data tag - I explained that we cannot service the unit under warranty without a photo of the model/serial number tag ON THE UNIT - CX went through the roof yelling and cussing that this is BS and I just dont want to do my job - I told them to have a nice day and walked out - I will not be returning to this CX
We serviced a
JENNAIR DISHWASHER
Model JDB1090AWW
Near Albuquerque, NM 87114
Larry
Job Details: 05/23/2023
CX complaint - DW not powering on - Inspected unit and found the control panel failed - part is NLA - Collected $140.18-Auth-3MR4NX
We serviced a
SAMSUNG REFRIGERATOR
Model RF29BB8200QLAA
Near Colorado Springs, CO 80918
Jessie
Job Details: 05/23/2023
- customer never answered phone when calling to go to home. upon arrival i was greeted by a very angry cusstomer claiming d3 scratched his floor 20+ years ago. he told me he wants nothing to do with d3 appliance and asked me to leave.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA
Near Colorado Springs, CO 80924
Jessie
Job Details: 05/23/2023
- ran self test and found 0 error codes on the unit. passed self test. ran a cycle and confirmed the wash arms have good pressure and are spinning freely. not clogged up. noticed unit has a lot of soap buildup. recommend finish pods and finish rinse aid. started a vinegar bath and got suds minimize. clean water now having customer give it a try now that we have clean wash water. not seeing any issues with the unit.30 days sc
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Santa Fe, NM 87506
Jason
Job Details: 05/23/2023
installed capacitor ran calibration unit opperation checks ok
We serviced a
MAYTAG DRYER
Model MLG26TRBWW1
Near Carbondale, CO 81623
James R
Job Details: 05/23/2023
Found thermal fuse blown customer has. WP3392519 Replaced. Will need thermals WPW10193019 and WPW10131836 Ran unit it is squeaking needs a repair kit. Customer has it as well. 4392067 Needs cover plate seal WP697770 and front drum seal WP697813 No refund on special ordered parts. Customer is paying Service call $149.95 auth code. RVF3LF with parts total $417.72 will call if decide to repair. Labor to repair. $150.00 Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Santa Fe, NM 87507
Jason
Job Details: 05/23/2023
installed lid lock unit checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Colorado Springs, CO 80924
Jessie
Job Details: 05/23/2023
"needs new door, pieces in door are broken. cannot replace those broken piecesParts: $334.16Service Charge: $149.95FRL: J13 - $174.95 Additional Labor: $0.00Other: $14.50Subtotal: $673.56Tax: $27.57Job Rate: $701.1330 days estimate"
We serviced a
U-LINE ICEMAKER
Model UANP115-SS01A
Near Colorado Springs, CO 80903
Ralph
Job Details: 05/23/2023
"INSTALLED PART, ALTHOUGH UNIT HAS BEEN OFF THE WHOLE TIME SO I AM UNABLE TO TEST, CUST TO MONITOR"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Colorado Springs, CO 80921
Glenn
Job Details: 05/23/2023
"Install New Drain Hose, Inlet Assy, Drain Pump & Control. All OPS Test:OK"
We serviced a
GENERAL ELECTRIC RESIDENTIAL REFR
Model GFE28GSKSS
Near Colorado Springs, CO 80904
Kris
Job Details: 05/23/2023
installed fan and all parts sent ran test op all ok unit is working to spec at this time.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS
Near Colorado Springs, CO 80904
Kris
Job Details: 05/23/2023
freezer drawer was pulled out and empty when arrived. unit has signs of ice build up on evap cover caused from being packed too tight and unable to close. cleared out ice and cleaned jcondensor cx will monitor unit.
We serviced a
BOSCH DISHWASHER
Model SHPM88Z75N/20
Near Colorado Springs, CO 80921
Kris
Job Details: 05/23/2023
e 25 error code pulled glass out of impellor. ran test op all ok
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/20
Near Monument, CO 80132
Kris
Job Details: 05/23/2023
ran test op unit is working to spec.cx complaint was she does not like unit.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Colorado Springs, CO 80923
Glenn
Job Details: 05/23/2023
"Not heating. Lint buildup inside unit. Bad Element.Element WP3387747 - 99.68 , Thermostat Kit - 280148 - 82.26 , Tax $14.92 , MPS $14.50 , Labor $174.95 , Declined Estimate. Paid SC fee of $129.95, Autho #9X9T44"