We serviced a
WHIRLPOOL RANGE
Model KFGC500JSS01
Near Albuquerque, NM 87110
Joseph
Job Details: 04/24/2023
CX WORRIED ABOUT THE KNOBS BEING VERY EASY TO TURN. INSPECT UNIT. UNIT IS WORKING AS DESIGNED BUT THE THE TWO FEONT BURNERS TAKE TO LONG TO IGNITE AND JUST LETS THE GAS OUT. I DID LET THE CUSTOMER KNOW THE FRONT IGNITERS DO NEED TO BE REPLACED. CUSTOMER DENIED REPAIR. THE CUSTOMER IS VERY DISAPPOINTED WITH THE DESIGN AND JUST WANTS HER MONEY BACK. CALLED SAFETY TEAM AND LET THEM KNOW WHAT I FOUND AND HAVE EVERYTHING DOCUMENTEDWPL SAFETY REFERENCE NUMBER: 7736091231
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW2
Near Albuquerque, NM 87106
Larry
Job Details: 04/24/2023
Installed console and tested good - Unit is good to go
We serviced a
WOLF STOVE
Model DF366
Near Colorado Springs, CO 80906
Jessie
Job Details: 04/24/2023
- hinges are bad on the door.hinge#812272 $119.06hinge#812274 $213.96logo#815575 $70.32total parts $403.34tax $33.07sc $99.95$14.50labor $189.95total $740.81- customer wants to think about repair.
We serviced a
SUBZERO REFRIGERATOR
Model 736TCI3
Near Colorado Springs, CO 80906
Jessie
Job Details: 04/24/2023
"- pulled the unit, and left on the mat. waiting on floors to be done"
We serviced a
SAMSUNG DRYER
Model DVE45T6000W/A3
Near Colorado Springs, CO 80908
Jonny
Job Details: 04/24/2023
"Installed parts, gave her dryer education, hass passed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Colorado Springs, CO 80924
Aaron
Job Details: 04/24/2023
"Replaced parts and ran unit through diagnostics, ice maker harvested and filled, water dispenser working, and deli drawer control is working now. Advised of survey"
We serviced a
JENNAIR WALLOVEN
Model JJW2730WS02
Near Colorado Springs, CO 80919
Aaron
Job Details: 04/24/2023
"Replaced appliance control, tested and not heating, discussed with techline, believed to have a damaged UI control as well, needs UI control, verified that door switches and correct power are present.W10617330 ui control $1432.15Tax $117.44Total job $1,549.5930 day estimateNo return on parts"
We serviced a
SAMSUNG DRYER
Model DVE45T6000W/A3
Near Colorado Springs, CO 80908
Jeremy
Job Details: 04/24/2023
Helped JB with stacked dryer.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Los Lunas, NM 87031
Larry
Job Details: 04/24/2023
CX complaint - Oven too cold - Inspected unit and found the oven would heat up but would not cycle back on - Checked and found the air mixture wide open - Adjusted mixture and tested good - Uniy is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Grand Junction, CO 81504
James R
Job Details: 04/21/2023
Replaced module operation ok. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS8
Near Colorado Springs, CO 80919
Jerimiah
Job Details: 04/21/2023
Installed replacement bezel. Unit check ok disclosed survey to cust 5star.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Fountain, CO 80817
Brandon
Job Details: 04/21/2023
Replaced pcb and tested op all ok hass not compatible
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fountain, CO 80817
Brandon
Job Details: 04/21/2023
Replaced gearcase and splutch tested op all ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bernalillo, NM 87004
Joseph
Job Details: 04/21/2023
Installed part listed. Unit is good to go.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Bernalillo, NM 87004
Joseph
Job Details: 04/21/2023
Installed parts listed. Unit tested good. Unit is good to go.
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near Fountain, CO 80817
Brandon
Job Details: 04/21/2023
Replaced parts and tested op all ok hass passed overall OQC horizontal diagnostics passed with 500 weight in the unit adjusted legs to center basket orbit
We serviced a
SUBZERO REFRIGERATOR
Model 680/F
Near Elbert, CO 80106
Kris
Job Details: 04/21/2023
installed compressor and evap ran test op all lok unit is working to spec at this time.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Albuquerque, NM 87105
Larry
Job Details: 04/21/2023
Installed control and tested good - Unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Colorado Springs, CO 80925
Brandon
Job Details: 04/21/2023
Replaced terminal block and power cable and tested op all ok. Cx said the daughter paid for power cable by credit cardPower cable $48.44 taxes included
We serviced a
SAMSUNG RANGE
Model NX60A6311SS/AA
Near Colorado Springs, CO 80925
Brandon
Job Details: 04/21/2023
Replaced display module and tested op all ok hass does not work on this unit
We serviced a
KITCHENAID RANGE
Model KFED500EBS03
Near Pueblo West, CO 81007
Ken
Job Details: 04/21/2023
"Customer paid for part, tax, and shipping. Customer was quoted no sc. Collecting 229.95 auth m9jua9"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Grand Junction, CO 81501
James R
Job Details: 04/21/2023
Replaced control box and thermister in ff. area and Diffuser. Replaced thermister in Fz area. Compressor and condenser fan are running. Evaporator fan is running as well. Op's good. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Grand Junction, CO 81503
James R
Job Details: 04/21/2023
F7E6 Motor circuit open. Test in service diagnostics when goes in to agitate or spin just hums. Replaced capacitor. W11395618 Test again in diagnostics op's good no codes at end of cycle. Customer paid $297.57 auth code MP9VUN Please fill out whirlpool tech satisfaction survey. Thank You.; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Colorado Springs, CO 80908
Jeremy
Job Details: 04/21/2023
Installed new parts and unit still isnt powering on so I Contacted tech support F# 7736237140. Issue is incoming voltage related and CX is recommended to contact electrician.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Grand Junction, CO 81503
James R
Job Details: 04/21/2023
F7E1 Tach missing or wrong signal Motor just hums.F7E6 Motor circuit open. Motor is ok. Cleared codes. Capacitor bad replaced.Test run in diagnostics. agitate and spins op's good.Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG/AA
Near Colorado Springs, CO 80923
Jeremy
Job Details: 04/21/2023
Issue is that metal frame that holds door seal in place is detaching from tub. Cannot run HASS because unit is uninstalled with no water or electric. Tech support declared unit unrepairable. 7005493871 Asked CX to complete survey.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Colorado Springs, CO 80920
Jeremy
Job Details: 04/21/2023
Installed new parts. I then identified a leak at back top right side (see pic) and called tech support. TS declared unit non repariable and provided this #7005493541 (sra exchange). I gave CX provided number and told CX that Samsung would contact them.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SG/AA
Near Monument, CO 80132
Amos
Job Details: 04/21/2023
Ran Hass replaced all new parts customer is satisfied.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Grand Junction, CO 81506
James R
Job Details: 04/21/2023
Replaced Ice contriner and chute. Test op's good. Please fill whirlpool tech satisfaction survey. Thank You.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Pueblo, CO 81001
Ken
Job Details: 04/21/2023
Tested washer all ops were good. Factory calibrated and did factory cycle. Advised customer to run clean washer twice a month as recalibration is built in to that cycle
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Albuquerque, NM 87120
Larry
Job Details: 04/21/2023
Installed cantrol and watched an entire Quick Wash cycle complete - Unit is operating as designed
We serviced a
WHIRLPOOL DRYER - ELECTRIC
Model WED5620HW1
Near Colorado Springs, CO 80919
Glenn
Job Details: 04/21/2023
"Reseat connections to PCB. All OPS Test:OK, No Burning Smells. Slight restriction in vent system, suggest customer have vent system cleaned once per year. Also suggest using Timed Dry cycle to void possibilty of moisture sensor issue."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Rio Rancho, NM 87144
Joseph
Job Details: 04/21/2023
Unit making clicking noise when in spin cycle. Inspect unit and ran diagnostics. Moved drain hose away from unit and had to level the unit again. Noise has stopped. Unit tested good. Unit is food to go
We serviced a
JENNAIR RANGE
Model JGC3536GS00
Near Colorado Springs, CO 80919
Glenn
Job Details: 04/21/2023
LR Burner broken. Install New LR Ignitor & Burner Head. All OPS Test:OK
We serviced a
JENNAIR RANGE
Model JDRP436HL01
Near Monument, CO 80132
Glenn
Job Details: 04/21/2023
"Valves were sticking, but now working as designed. Able to break controls free."
We serviced a
KITCHENAID WALLOVEN
Model KOCE900HSS02
Near Colorado Springs, CO 80920
Glenn
Job Details: 04/21/2023
Install New TOD Themostat & Blower. Had to pull unit out a few times to correct fan noise. All OPS Test:OK
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Peyton, CO 80831
Aaron
Job Details: 04/21/2023
"Water valve not fully opening, circulation motor is shorted out as well, replaced parts and tested unit, working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Colorado Springs, CO 80917
Glenn
Job Details: 04/21/2023
"Error f2e2 > UI cannot communicate with maincontrol. Loose UI connection. Bad UI Control, Install New UI Control, All OPS Test:OK"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Albuquerque, NM 87120
Larry
Job Details: 04/21/2023
CX complaint - Lid won't lock - Inspected unit and found the latch failed - Replaced with pre-id parts and tested good - Unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Albuquerque, NM 87120
Larry
Job Details: 04/21/2023
Installed gasket and tested good - Unit is good to go
We serviced a
THERMADOR WALL OVEN
Model CM302US
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 04/21/2023
"Oven beeps during and after use, sometimes has had f24 error code, most likely due to moisture. Found scorch marks on oven door frame due to heat loss, bad gaskets on both doors and hinges on upper door are bad, hinges are discontinued, told cust if he can find parts that labor can still be done on unit within 30 days no service charge. Labor will be $169.95 for one door $189.95 for both doors. Charged service call $149.95 CC Auth# C4494U00414543 gasket $139.1200488417 hinge x2 discontinued."
We serviced a
WHIRLPOOL DRYER
Model WED6120HW0
Near Colorado Springs, CO 80904
Carlos
Job Details: 04/21/2023
Installed listed parts runs all ok
We serviced a
WHIRLPOOL WASHER
Model wfw88heawo
Near Albuquerque, NM 87123
Jason
Job Details: 04/21/2023
checked unit found upper led on display is dead causing an issue with reading display cx does not want to repair display ck 04/21/23 $140.02 AUTHO#JP3LX3
We serviced a
KITCHENAID RANGE
Model KFGD500EBL03
Near Albuquerque, NM 87112
Jason
Job Details: 04/21/2023
installed ignitor unit checks ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Albuquerque, NM 87122
Jason
Job Details: 04/21/2023
"checked unit found actuator failed causing cam to grind again installed actuator and cam unit checks ok; used 1 w10721967 (cam), and 1 w11481722 (actuator) from stock"
We serviced a
MAYTAG WASHER
Model MVWB850YG1
Near Colorado Springs, CO 80906
Carlos
Job Details: 04/21/2023
Needs a new tub and drive assembly. Customer will not repair $149.44 CC Auth# Y34U3J
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Colorado Springs, CO 80906
Carlos
Job Details: 04/21/2023
Installed parts customer paid labor $218.44 CC Auth# 3RU3VJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Colorado Springs, CO 80926
Carlos
Job Details: 04/21/2023
INSTALLED LISTED PARTS. ALL OK
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Colorado Springs, CO 80910
Carlos
Job Details: 04/21/2023
Installed listed parts. All ok.
We serviced a
KITCHENAID WALLOVEN
Model KOCE500ESS09
Near Albuquerque, NM 87111
Jason
Job Details: 04/21/2023
checked unit found wave guide is damaged causing mag to get damaged and take inverter out. wave guide wave guide is non repairableAuth code:W4E939$140.02
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Florence, CO 81226
James
Job Details: 04/21/2023
Talked survey. Found ice maker not installed properly causing water buildup in tray that froze into supply line cleared out and thawed ice buildup. Tested. All ops test good.
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Cañon City, CO 81212
James
Job Details: 04/21/2023
Found loose clamp on drain pump causing small leak. Also found stand pipe backing up. Secured clamp on drain hose and advosed cust to have licensed plumber out to address stand pipe. All ops test good
We serviced a
UNIQUE OVEN
Model UGP-24CR B
Near Cañon City, CO 81212
James
Job Details: 04/21/2023
Adjusted temperature bulb Position and tested temperatures all check OK
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cañon City, CO 81212
James
Job Details: 04/21/2023
"Found control mounting screws backed out causing problems when trying to press start button. Secured screw, leveled unit and tested unit. No issues found. All ops test good."
We serviced a
WHIRLPOOL PEDESTAL
Model WFP2715HC0
Near Grand Junction, CO 81505
James R
Job Details: 04/21/2023
"It is normal for the pedistal to be shorter than the washer. loosened the front mounting screws and did find screw holes in washer that line up with pedistal. In the rear. 2 were missing, installed 4 screws so unit is mounted properly. Right side of drawer rail not on properly. Installed right.Please fill out whirlpool tech satisfaction survey. Thank You."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Cañon City, CO 81212
James
Job Details: 04/21/2023
Installed parts tested ops all ck ok
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Calhan, CO 80808
Kris
Job Details: 04/21/2023
ran test op pulled error codes spin error unballnce error. suggested washing dog beds on delicate.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Colorado Springs, CO 80918
Glenn
Job Details: 04/21/2023
"washer sensor water level issues.Reseat connections, All OPS Test:OK"
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model PEB9159SJ3SS
Near Peyton, CO 80831
Aaron
Job Details: 04/21/2023
"Unit was replaced, picked up parts that were shipped to the customer."
We serviced a
WHIRLPOOL DRYER
Model MEDB765FC0
Near Los Ranchos de Albuquerque, NM 87114
Joseph
Job Details: 04/21/2023
Unit turning on but wont start. Ran diagnostics. Unit displaying F2E1 error code which means a signal issue from the console to the control. A simple hard reset was performed. Dryer is now working properly and is good to go. Charged customer 129.95 for service charge$141.38 CC Auth# LK9R3T
We serviced a
WHIRLPOOL WASHER-DRYER COM
Model WET4027HW1
Near Colorado Springs, CO 80908
Aaron
Job Details: 04/21/2023
"Replaced suspension and tested unit, working well now. Advised customer of 5 star survey"
We serviced a
WHIRLPOOL PEDESTAL
Model WFP2715HC0
Near Grand Junction, CO 81505
James R
Job Details: 04/21/2023
"It is normal for the pedistal to be shorter than the washer. loosened the front mounting screws and did find screw holes in washer that line up with pedistal. In the rear. 2 were missing, installed 4 screws so unit is mounted properly. Right side of drawer rail not on properly. Installed right.Please fill out whirlpool tech satisfaction survey. Thank You."
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS03
Near Blue River, CO 80424
Antonio
Job Details: 04/21/2023
CX IS going to hold on fixing going to xall whlp tov see about warrenty
We serviced a
JENNAIR WALLOVEN
Model JMW2427IM02
Near Beaver Creek, CO 81620
Antonio
Job Details: 04/21/2023
found units model number erased from control re-entered model # unit tested good $149.00 service callAUTH# WXH4A9
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Vail, CO 81657
Antonio
Job Details: 04/21/2023
installed new acu unit tested good
We serviced a
DACOR MICROWAVE
Model DCM24S
Near Colorado Springs, CO 80906
Brandon
Job Details: 04/21/2023
Readjusted trim so it fits better added washer behind trim
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model JVM3160DF8CC
Near Peyton, CO 80831
Jerimiah
Job Details: 04/21/2023
Verified connections and reseated to tcos. Checked functionality. Found specific unit only has vent fan with no dedicated cooling fan. Unit check ok.
We serviced a
VIKING WALL OVEN
Model DEDO270-BK
Near Colorado Springs, CO 80919
Jerimiah
Job Details: 04/21/2023
"Upper oven uneven baking and burns too hot unless they have a pan between food and bake element. Unit also keeps getting hotter, cooling fans are also questionable. Lower cooling fan doesnt even turn on upper seems to run for long extended periods of time. Cust holding off on repairs, Cust is aware that thermostat may not fully fix oven. Labor will be$209.95 if Cust decides. $172.44 CC Auth# PMH9FVPJ030003 thermostat $323.05"
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Colorado Springs, CO 80906
Brandon
Job Details: 04/21/2023
Replaced both water valves and tested op ran an entire normal wash cycle no errors came up all ok hass passed
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SR/AA 02
Near Colorado Springs, CO 80908
Jonny
Job Details: 04/20/2023
Called to get 7000 number wouldn't give me one says it's out of warranty so I did wat samsung wanted me to do but they won't give me the number.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Colorado Springs, CO 80903
Amos
Job Details: 04/20/2023
Ran test opp. Unit needed a hard reset. Unit Is now working
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Colorado Springs, CO 80920
Amos
Job Details: 04/20/2023
Ran hoss. Replaced all new parts unit is good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Colorado Springs, CO 80951
Kris
Job Details: 04/20/2023
installed compressor and dryer. ran test op all ok unit is working to spec at this time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Colorado Springs, CO 80911
Brandon
Job Details: 04/20/2023
"Found drain tubes clogged and back condenser packed with lint cleaned out lint and freezer and fridge super packed with food, cleared drain lines and recommended cx remove some food from sections for better airflow Collected check $130.00 Auth# 4AJ94W"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Pueblo, CO 81001
James
Job Details: 04/20/2023
Found loose wire at board causing intermittent fan issues. Secured and tested all ops test good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Pueblo, CO 81008
James
Job Details: 04/20/2023
Installed ordered parts all ops test good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Colorado Springs, CO 80908
Jonny
Job Details: 04/20/2023
"Didn't get an error code from fridge , called techline, compressor was running, light on the inverter was on so no issues , ndfAutho#4f4c3k"
We serviced a
SAMSUNG ELECTRON ICEMAKER
Model RF28R201SR/AA
Near Pueblo West, CO 81007
Brandon
Job Details: 04/20/2023
Replaced ice maker and auger assy tested all ok
We serviced a
BOSCH WALL OVEN
Model HBL5754UC/02
Near Colorado Springs, CO 80924
Jerimiah
Job Details: 04/20/2023
"Found selector knob not functioning, took from console off and found harness disconnected from mainboard. Noted also console was only held in by 2 screws not 3 as it should be, and of those 2 screws both did not match to each other. Reconnected knob harness to main, checked functionality. Unit check ok"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Colorado Springs, CO 80924
Jerimiah
Job Details: 04/20/2023
Installed replacement bake igniter. Unit check ok charged labor as quoted $169.95 CC Auth# 9XXCUF
We serviced a
WHIRLPOOL WALLOVEN
Model WOS51EC0HS20
Near Rio Rancho, NM 87144
Joseph
Job Details: 04/20/2023
Installed part listed. Unit tested good. Unit is good to go.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Colorado Springs, CO 80919
Jeremy
Job Details: 04/20/2023
Installed all new parts. Ran diagnostic test cycle with no issues.
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290REM04
Near Colorado Springs, CO 80924
Aaron
Job Details: 04/20/2023
"Refrigerator door gaskets are torn, replaced and working well now. Gaskets need time to settle. Advised customer of survey"
We serviced a
BOSCH DISHWASHER - BUI
Model SHPM65Z55N/20
Near Colorado Springs, CO 80918
Aaron
Job Details: 04/20/2023
"Plastic tabs that retain spray arm are worn, arm fell off, replaced and tested, working well now. Advised customer of survey"
We serviced a
KITCHENAID WALLOVEN
Model KOCE500EBS20
Near Colorado Springs, CO 80919
Glenn
Job Details: 04/20/2023
"Unable to pull unit out to install UI Control.Customer received part at house, thought it was the wrong color, but it actually has blue plastic film protector on console. Customer is keeping UI Control in box until it can be replaced. Suggest customer contact installer to correct issue with installation, as it needs to be serviceable. Also pointed out split support at RR corner and thin board under oven which is already sagging in middle under oven. Customer will call back once unit is serviceable."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Rio Rancho, NM 87144
Joseph
Job Details: 04/20/2023
Installed part listed. Unit is good to go.
We serviced a
KITCHENAID RANGE - GAS
Model KFGD500ESS04
Near Monument, CO 80132
Glenn
Job Details: 04/20/2023
"Customer indicates issue happens more with upper oven than lower oven, issue is intermittent.Reseat connections to PCB. Tested Power cord, no shorts. Tested using Amp meter, unit pulls 3.67 amps w/ upper oven, did not trip breaker. added Lower oven bake, unit drawing 7.4 amps using both ovens, breaker did not trip. Suggest customer call electrician to change out breaker, possibly even use Non Arc fault style breaker.SR 7736229587Service Bulletin: W11525530"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Colorado Springs, CO 80919
Aaron
Job Details: 04/20/2023
"Replaced parts and tested unit through diagnostics, working well now. Customer unavailable for signature or to advise of survey."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Santa Fe, NM 87508
Jason
Job Details: 04/20/2023
checked unit found drain hose was inserted too far and cold water hose had a screen inline that was clogged
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA
Near Colorado Springs, CO 80925
Jeremy
Job Details: 04/20/2023
CX complaint is unit erroring due to not draining. Water is leaking from faucet and drain upon arrival. Installed all new parts. Not HASS compatiable. Uniit is now working correctly. Asked CX to complete the survey.
We serviced a
SAMSUNG DRYER
Model DVE45T3200W/A3
Near Pueblo West, CO 81007
Brandon
Job Details: 04/20/2023
"Replaced heater assy pcb and thermistor, tested op all ok hass passed"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN2WW
Near Manitou Springs, CO 80829
Ken
Job Details: 04/20/2023
Installed parts and tested
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET3065PFC
Near Colorado Springs, CO 80919
Jerimiah
Job Details: 04/20/2023
"Installed replacement controller. Did temp check, unit AGAIN started losing heat even tho elements turn back on nothing is enough to keep unit from negative heat coefficients. Techline says its a bad bake element. Charged labor as quoted $169.95 CC Auth# C94XVL318601604 bake element"
We serviced a
SAMSUNG RANGE
Model HGPR48S/NG
Near Monument, CO 80132
Jerimiah
Job Details: 04/20/2023
"Techline originally told me time delay relay, received part that was not close to what was described to me. Calibrated unit, unit as close to temp spec as possible. Notes:DE81-03835A thermo auto reset"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS
Near Pueblo, CO 81008
James
Job Details: 04/20/2023
Found loose wire at igniter causing slow light. Secured and tested all ops test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bernalillo, NM 87004
Joseph
Job Details: 04/20/2023
Installed part listed. Unit tested good. Unit is good to go.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Albuquerque, NM 87109
Larry
Job Details: 04/20/2023
Installed sump and tested good - Unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Glenwood Springs, CO 81601
James R
Job Details: 04/20/2023
After talking to tenant unit will run awhile and then shut down with time still on the display. If let set awhile it will start up on its own. Asked if was on wrinkle prevent. Says doesnt use.Run unit empty on timed dry. Normal setting Hi temp. Unit timed down but did not stop. Put a towel in unit timed dry unit ran just fine am unable to get issue to reaccure at this time. Discussed with tennant operation of unit in timed and auto dry. This is working at this time.Put into diagnostics has no error codes present.Put thru service test mode. checked ok. Called tech line they are aware of situation. Unless issue an be duplicated cant recommend anything further. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GP0
Near Corrales, NM 87048
Joseph
Job Details: 04/20/2023
Installed part listed. Unit tested good. Unit is good to go.
We serviced a
FISHERPAYKEL DISHWASHER
Model DD24DAX9
Near Colorado Springs, CO 80924
Kris
Job Details: 04/20/2023
ran test op. unit had water in bottom drawer. cleared obstructions ran test op rinse cycle all ok unit is working to spec at this time.