We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Albuquerque, NM 87122
Jason
Job Details: 02/22/2023
installed module unit checks okAuth code:E4PJJ3$160.55
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV42H5200EP/A3
Near Colorado Springs, CO 80922
Aaron
Job Details: 02/22/2023
"Idler wheel worn, rest of unit is in good condition. Approved onsite, replaced idler assembly and lubricated rollers. Tested unit working well now. Idler dc93-00634a $97.56Tax $8.00Hc 129.95Labor 159.95Total job $395.46Auth 395.46 #3949W4No return on parts"
We serviced a
MIELE COFFEE MACHINES
Model CVA6805
Near Pueblo, CO 81005
Jessie
Job Details: 02/22/2023
"- replaced milk valve, test all functions, all ok"
We serviced a
SAMSUNG COOKTOP
Model HCT365GS/NG/H
Near Colorado Springs, CO 80906
Brandon
Job Details: 02/22/2023
Replaced parts tested op all ok
We serviced a
SAMSUNG DRYER
Model DVE45T6000W/A3
Near Colorado Springs, CO 80908
Jeremy
Job Details: 02/22/2023
Installed new heater assembly and dryer now heats properly. Went over survey with CX.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Monument, CO 80132
Jeremy
Job Details: 02/22/2023
Installed new pump. Unit is now working correctly. Discussed Whirlpool survey with CX. Double checked for leaks.
We serviced a
MIELE DISHWASHER
Model 555555555
Near Colorado Springs, CO 80906
Ralph
Job Details: 02/22/2023
"this should have been scheduled as a recall, reinstalled unit again for cus....no charge"
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model CSP2761TQ4
Near Bernalillo, NM 87004
Joseph
Job Details: 02/22/2023
"unit making a loud noise. unit will need 2 new rollers, idler and belt with parts and labor and service charge came out to 661.95. customerdenied repair due to cost. i did charge customer 149.95 for the service charge. no further issues"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Colorado Springs, CO 80923
Aaron
Job Details: 02/22/2023
"Removed and replaced ice maker, needs 24 hours to cool. Advised of 5 star survey"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Rio Rancho, NM 87144
Joseph
Job Details: 02/22/2023
installed parts listed. unit tested good. unit is good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Colorado Springs, CO 80920
Glenn
Job Details: 02/22/2023
"Unit was making ringing alert tones every 20 seconds. Customer did attempt to turn power off for over 10 minutes, still alerting after power back on. Customer then researched online last Sat, and was able to clear alert noise by pressing & holding outer buttons on UI panel for 3 seconds. Then UI appeared to go back to normal, and alerts stopped. No Error codes. All OPS Test:OK"
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED5100HW1
Near Colorado Springs, CO 80923
Glenn
Job Details: 02/21/2023
shuts off mid cycle. overheats?Techline: Suggest Motor needs replaced.SR#7735788075Declined Estimate. Already bought a used dryer.
We serviced a
MONOGRAM MICROWAVE OVEN
Model ZSB9132N2SS
Near Dillon, CO 80435
Erik
Job Details: 02/21/2023
Jarred Par from Mtn High Appliance dispatched 48 range repair NOT micro
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Colorado Springs, CO 80925
Jonny
Job Details: 02/21/2023
"Couldn't get the squeek to happen again, gave her fridge education informed her her filter light was on and to get a new filter"
We serviced a
AMANA DISHWASHER
Model ADB1400agb1
Near Colorado Springs, CO 80908
Aaron
Job Details: 02/21/2023
"Debris lodged in airgap, cleared and checked previous work, tested unit through drain twice, draining well. Advised of 5 star survey"
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV42H5200EW/A3
Near Colorado Springs, CO 80906
Jonny
Job Details: 02/21/2023
"Autho# 3ex99r Collected service fee , dryer heated up, no squeak, called techline, if we do come back it is a stackable unit"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR/AA
Near Colorado Springs, CO 80903
Jonny
Job Details: 02/21/2023
Dropped off part as requested
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Silverthorne, CO 80498
Erik
Job Details: 02/21/2023
upper rack installed incorrectly blocking door closure - reinstall upper rack system - test: goodJOB COMPLETE!
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6241SR/AA
Near Colorado Springs, CO 80919
Brandon
Job Details: 02/21/2023
Replaced parts tested op all ok hass passed told cx about survey
We serviced a
WHIRLPOOL VENT HOODS
Model WVW53UC6LS0
Near Albuquerque, NM 87120
Larry
Job Details: 02/21/2023
Installed part listed and tested good - Unit is good to go
We serviced a
MONOGRAM MICROWAVE OVEN
Model ZSB9132N2SS
Near Dillon, CO 80435
Erik
Job Details: 02/21/2023
Jarred Par from Mtn High Appliance dispatched 48 range repair NOT micro
We serviced a
CAFE RANGE
Model CHS985SEL2SS
Near Frisco, CO 80443
Erik
Job Details: 02/21/2023
connect to SmartHQ service:F980X8(active) Induction Fan - control detected induction fan tray cooling fan failed to turn 'on'F640X1(active) communication - comm loss to RIGHT GEN boardFan runs constantly and bake/broil functions NOT responsive: short on RC17 board relay to fan/ comm failure to UI (fan - ok) check harness at relay board - bad connection (pressure from rear panel/heat) - test: bake/broil - good! induction top - good!errors cleared! JOB COMPLETE!sc $189.95labor $149.95cunsumer priority service warranty #1698124
We serviced a
WHIRLPOOL DRYER
Model MED6230HW3
Near Colorado Springs, CO 80921
Jeremy
Job Details: 02/21/2023
Checked tempature air exhausting from unit and readings are within spec. (125-160 degrees). Checked exit of dryer vent and found that screen on vent was clogged. Advised CX to get vent professionally serviced.
We serviced a
GENERAL ELECTRIC RANGE
Model PHS930YP7FS
Near Frisco, CO 80443
Erik
Job Details: 02/21/2023
remove old UI (board seperation*quick pics) install new board and test: cooktop - good bake/broil - goodJOB COMPLETE!
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model RBS330DR1WW
Near Colorado Springs, CO 80907
Jerimiah
Job Details: 02/21/2023
Unit still getting too hot. Techline said hell forward the call to cust relations and they will call Cust back in about 2 business days. Closing call.
We serviced a
WOLF OVEN
Model SO30PMSPH
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 02/21/2023
Unit would speed thru preheat. Techline says went to showroom mode with a power outage causing it to happen. Cleared showroom mode. Unit check ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Colorado Springs, CO 80918
Glenn
Job Details: 02/21/2023
"Install New Sump & Motor assy. All OPS Test:OK, No Leaks, Installed Leak Detector."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Colorado Springs, CO 80920
Glenn
Job Details: 02/21/2023
"Whole kitchen flooring has been removed, as the dishwasher had leaked previously and was caused by a cracked water supply valve. Had Customer (Landlord) sign waiver. (Since water leak was from prior incident and not recent (As dishwasher was already repaired prior to my arrival.) Had to turn water supply on under sink. Reseat connections, Ran Diag Test: 2X, No Errors, and no leaks. Possibly improper load caused previous errors.?All OPS Test:OK, Leak detector installed for safety"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF260BEAESG/AA
Near Monument, CO 80132
Brandon
Job Details: 02/21/2023
Replaced parts tested op all ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Colorado Springs, CO 80922
Jonny
Job Details: 02/21/2023
"Installed parts, custy is happy with repairAutho for Labor y494c3"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Colorado Springs, CO 80908
Jeremy
Job Details: 02/21/2023
Washer not proceeding through cycle due to connetion to water inlet valve disconnected. Reseated and unit is now working correctly. Explained survey to CX.
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD42EASJ2WW
Near Colorado Springs, CO 80906
Jim
Job Details: 02/21/2023
replaced the heat element assembly and the wire harness unit test ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Colorado Springs, CO 80908
Jeremy
Job Details: 02/21/2023
Installed new gasket using the adhesive. Ask cx to complete survey
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Colorado Springs, CO 80924
Glenn
Job Details: 02/21/2023
"Install new water lines from dual valve to dispenser door. All OPS Test:OK, No Leaks."
We serviced a
SAMSUNG OVEN
Model NV51K6650DS/AA 01
Near Colorado Springs, CO 80904
Brandon
Job Details: 02/21/2023
"Replaced parts and tested op all ok hass passed, cx still thinks sound is still not normal I think sound is within spec called tech line for second opinion NDF"
We serviced a
GENERAL ELECTRIC RANGE
Model ZDP36N4RH
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 02/21/2023
"Grill was exploding when igniting, found grill pipe clogged, cleared. Front right surface burner has very tiny flames (in comparison to others). Techline says wrong size orifice in place. Part is NLA. Charged service call. $149.44 CC Auth# VAJ9MLWb21x10129 FR orifice NLA**"
We serviced a
KITCHENAID M/W OTR
Model KMHS120EBS5
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 02/21/2023
"Unit making bad noise, found hv cap exploded, replaced. Unitncheck ok. Charged sc part labor. Disclosed survey to cust 5star FCC.$559.87 CC Auth# 43NWEXW10850446 HV cap $191.26"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Colorado Springs, CO 80919
Jim
Job Details: 02/21/2023
"found the door seals are leaking reccommend replace the door seals,sc 129.95labor 199.95mps 14.50seal w11177741 97.50seal w10864081 95.30seal w10909089 88.16tax 23.04total 648.40 pd visa 129.95 will let us know"
We serviced a
SPEEDQUEEN WASHER
Model AWN632SP116TW02
Near Colorado Springs, CO 80919
Jim
Job Details: 02/21/2023
"removed the agitator and found no leakage, removed the front panel to inspect the gearcase and motor no leakage , the unit is very clean"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS3
Near Colorado Springs, CO 80919
Jim
Job Details: 02/21/2023
"unable to duplicate the concern,unit filled, the wash motor came on and the unit drained, performed several times, unit test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near New Castle, CO 81647
James R
Job Details: 02/21/2023
As soon as I arrived. Lifted lid. All suspension rods not in place. Laying down in bottom of unit.top hooks bent or broken. Top pieces that hold suspension rods in place on top broke or gone. Also tilted unit back could see where rear left foot is broke and main frame is bent. Lowes delivered and installed unit. Called tech line. SR# 7735788047 need to call lowes. or whirlpool customer care. Please fill out tech customer satisfaction survey. Thank You.
We serviced a
WHIRLPOOL COOKTOP GAS
Model KGCP467JSS06
Near Colorado Springs, CO 80921
Jessie
Job Details: 02/21/2023
"- replaced middle rear burner assy, had to cut unit apart due to grease buildup. all burners are working well. i recommend a huge cleaning to the unit."
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GNE27JMMWFES
Near Monument, CO 80132
Kris
Job Details: 02/21/2023
Found kinked water line ran test op all ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Basalt, CO 81621
James R
Job Details: 02/21/2023
Have been out on this unit a number of times. Have adjusted. top and btm hinges. Btm hinges replaced. Bent to level doors. Complaint is that the gap between doors is not the same. Narrow at top and wider at bottom.Cannot adjust doors to even out doors. Also left door at gap protudes out farther.Took pics sent to tech line.Top of doors gap is narrower at top quite abit. The left door is not even with the right door. When the doors are closed. Seals are sealing good. Tech line indicated to deem not repairable. SR# 7734391922 Customer needs to call customer care. 1800-422-1230Please fill out tech customer satisfaction survey. Thank You.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Colorado Springs, CO 80924
Aaron
Job Details: 02/21/2023
"Replaced parts that were sent to the customer and ran unit through DLMS and diagnostic cycles, unit is operating well now. No error codes. Advised customer of 5 star survey"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Santa Fe, NM 87506
Jason
Job Details: 02/21/2023
installed fan and fan motor unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Colorado Springs, CO 80924
Kris
Job Details: 02/21/2023
installed panel ran test op all ok
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW3
Near Colorado Springs, CO 80924
Aaron
Job Details: 02/21/2023
"Rollers and idler have worn, belt is wearing from the extra movement in the system, unit is heating well. Unit filled with lint and debris. Repair kit 4392067 $74.75Tax $6.13Hc $129.95Labor $159.95Total job $370.78Authorized on siteReplaced parts and cleared unit of lint, tested unit, operating much more smoothly now. Auth total job $370.78 #No return on parts"
We serviced a
WHIRLPOOL KITCHEN
Model WEG745H0FS1
Near Colorado Springs, CO 80924
Aaron
Job Details: 02/21/2023
"Replaced caps and tested burners, working well. Attached final picture. Advised of 5 star survey"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Santa Fe, NM 87507
Jason
Job Details: 02/21/2023
installed ui pannel and control pannel
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Colorado Springs, CO 80924
Aaron
Job Details: 02/21/2023
"Replaced heating element and tested unit through diagnostics, working well and no leaks. Advised of 5 star survey"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6241S
Near Colorado Springs, CO 80927
Kris
Job Details: 02/21/2023
ran hass could not duplicate sound called techline no issues with unit at this time.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Carbondale, CO 81623
James R
Job Details: 02/21/2023
F5E3 error code unlock failure. Put thru auto diagnostics test. 12 Advanced thru cycle no codes when done. Complaints from customer are normal/regular cycle would randomly stop at different times and not resume cycle. called tech line. want customer to monitor operation of unit to seer if any other error codes come up. They do not recommend any replacement of parts at this time. SR# 7735782949
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Santa Fe, NM 87507
Jason
Job Details: 02/21/2023
Checked unit found spark board plug not seated seated connection
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Colorado Springs, CO 80908
Kris
Job Details: 02/21/2023
ran test op replaced im ran test op unit filled and harvested all ok cx is aware of 5 star survey.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Dillon, CO 80435
Antonio
Job Details: 02/21/2023
installed new evap fan found unit is up for review found leak in back wall of unit none repairable leaking freon SR#773583317
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Dillon, CO 80435
Antonio
Job Details: 02/21/2023
installed new door seal unit tested good
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Glenwood Springs, CO 81601
James R
Job Details: 02/21/2023
"Installed pad on base asy.replaced Base,motor and wheel. Put some wet cloths in unit and run. Sounds good. Please fill out tech customer satisfaction survey. Thank You."
We serviced a
THERMADOR RANGE - GAS
Model RDDS30VQB
Near Colorado Springs, CO 80921
Jessie
Job Details: 02/21/2023
"lf burner is clicking after ignition. cleaned igniter, if customer calls back will need to replace ignitors and module.4x ignitor#001893241x module#nla- will need to monitor"
We serviced a
SUBZERO REFRIGERATOR
Model BI-36UFD/S/PH
Near Colorado Springs, CO 80906
Ralph
Job Details: 02/21/2023
"replaced ice mkr, unit checked okay"
We serviced a
FISHERPAYKEL WALL OVEN
Model DS302-SS
Near Colorado Springs, CO 80906
Ralph
Job Details: 02/21/2023
"installed part, unit still takes a while to heat up, but cust okay'd the repair"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Colorado Springs, CO 80917
Glenn
Job Details: 02/21/2023
"Customer indicated that unit has not tripped breaker lately. Did find Left Rear Support roller binding. Cleared hair and debris from Support Roller Assy. Checked power chord at junction block > OK, Suggest possible bad Breaker if unit starts tripping breaker again. Also suggest that Electrician verify 240VAC outlet is isolated for Dryer use only. All OPS Test:OK"
We serviced a
MIELE COFFEE MACHINE
Model CVA6805
Near Monument, CO 80132
Jessie
Job Details: 02/21/2023
"- replaced grinder and ring, customer still put very oily beans in coffee unit. we can not warranty a grinder that customer uses oily beans in. - test op, all ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Monument, CO 80132
Jessie
Job Details: 02/21/2023
"- replaced left door, test op, all ok"
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/20
Near Woodland Park, CO 80863
Ken
Job Details: 02/21/2023
Cust was having drying issues. Tested dw and everything is running g correctly. Called and spoke to Bosch. They recommended adding extra drying time through the setting. Added 30 mins for customer and recommended using rinse aid. Unit is working properly
We serviced a
BOSCH RANGE
Model HGI8056UC
Near Woodland Park, CO 80863
Ken
Job Details: 02/21/2023
Oven was not lighting. Pulled out and checked igniter and it is good. Moved back in place and tested again. Everything is working properly. Tested oven several times and is lighting everytime
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Colorado Springs, CO 80922
Brandon
Job Details: 02/21/2023
Cx got fridge replaced
We serviced a
WHIRLPOOL WALLOVEN
Model WOS31ES0JS01
Near Rio Rancho, NM 87124
Joseph
Job Details: 02/21/2023
installed parts listed. unit tested good. unit is good to go.
We serviced a
WHIRLPOOL COOKTOP
Model KECD807XSS00
Near Rio Rancho, NM 87144
Joseph
Job Details: 02/21/2023
fan not turning on. inspect unit. found that the plug was not plugged in all the way and was really easy to pull out. plugged in the plug all the way. unit is working great. blower fan is working great. unit is good to go. charged customer $129.95 for service charge fee.Auth code:4393X4
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rio Rancho, NM 87144
Joseph
Job Details: 02/21/2023
installed parts listed. unit tested good. unit is good to go. highly recomended customer to have an electrician come out to make sure the breaker is good as well since the breaker was tripped 4 to 5 times when using the washer before the first visit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Placitas, NM 87043
Joseph
Job Details: 02/21/2023
installed parts listed. unit tested good. un it is good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Albuquerque, NM 87110
Larry
Job Details: 02/21/2023
Installed parts listed anqd tested good - Unit is good to go
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Albuquerque, NM 87110
Larry
Job Details: 02/21/2023
Installed parts listed and tested good - Unit is good to go; used 1 W11307244 (Latch) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Albuquerque, NM 87105
Larry
Job Details: 02/21/2023
Installed parts listed and tested good - Unit is good to go
We serviced a
GE WALLOVEN
Model CTD90FP2N1S1
Near Peyton, CO 80831
Aaron
Job Details: 02/21/2023
"Interface is working at time of inspection, upper and lower oven temps are good, door lock is not engaging in steam clean mode, needs lock and control. Rest of unit is in good condition. Control Wb56x40097 $898.54Lock motor wb10x28391$92.50Total parts $991.04Tax $81.27Supplies $14.50Hc $129.95Labor 2 people =189.95?2=379.90Total job $1,596.6630 day estimateNo return on parts129.95 hc auth #93ATH9"
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/20
Near Peyton, CO 80831
Glenn
Job Details: 02/21/2023
Install New Wheels on lower rack. Suggest obtaining rinse product that is blue liquid. (Not Clear) to provide better drying. Also suggest not waiting over night to open unit to avoid moisture accumulation back on dishes.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Peyton, CO 80831
Glenn
Job Details: 02/21/2023
"Install New Gearcase, Shifter & Belt. All OPS Test:OK"
We serviced a
JENNAIR WALL OVEN
Model WOC75EC0HS20
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 02/21/2023
Unit losing time and resetting day by itself. Connecting unit to WiFi. Told Cust to keep track of unit but should experience any more issues. Unit check ok. Otherwise unit will need console replacement. Disclosed survey to cust FCC.Notes: console ui W11616683
We serviced a
SAMSUNG OVEN
Model NE63A6311SS/AA
Near Colorado Springs, CO 80910
Jerimiah
Job Details: 02/21/2023
"Cooktop heats but no cooktop hot light, control board with display doesnt light and not responsive. Replaced controller, no help, found floating neutral at socket. Needs electrician. Closing call."
We serviced a
WHIRLPOOL REFRIGERATOR-SID
Model WRS321SDHZ05
Near Colorado Springs, CO 80907
Ralph
Job Details: 02/21/2023
"upon arrival found ice mkr stuck in a harvest, pressed test button and ice mkr found home position, retested and ice mkr cycled and filled, cust to monitor."
We serviced a
SAMSUNG WASHER
Model WF45T6000AV/A5
Near Colorado Springs, CO 80918
Jeremy
Job Details: 02/21/2023
Installed all new parts. Ran HASS and passed. Double checked for leaks. Unit is working to specification. Asked CX to complete survey.
We serviced a
KITCHENAID WALL OVEN ELECTR
Model KEBS278DSS11
Near Monument, CO 80132
Jessie
Job Details: 02/21/2023
#NAME?
We serviced a
MONOGRAM DISHWASHER
Model ZDT985SIN6II
Near Snowmass Village, CO 81615
Erik
Job Details: 02/20/2023
panel ready DW door hinge springs loose/missing - uninstall unit and physically check door hinge:rear frame base damaged (repair attempt by installer) hinge spring tension too great for base. *see quick picscall tech line for case# 09571743
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Colorado Springs, CO 80920
Glenn
Job Details: 02/20/2023
"burning/melting smell before drying cycle. water in unit end of use. Error 8-2 - Drain Motor. Inspected Unit and ran diag. cycle. No smells or burning wries/plastic. Not able to duplicate problem reported. All OPS Test:OK at this time. Paid SC fee of $129.95, Autho#RNC393"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Loma, CO 81524
James R
Job Details: 02/20/2023
Customer indicates cloths have dry spots. Not cleaning well. Put unit into diagnostics. Has no error codes. Run auto test. No issues. Sounds normal. Agitate and spin. Put in a load of towels. Deep water warm temp setting. Unit cycles back and forth hot to cold for warm water. ok. Unit filled about half full of water on deep water setting. Normal. Towels are all wet.Called tech line to confirm findings. SR# 7735768732 Customer should use deep water setting for all cycles. Get more water in. Only fill unit half to 3/4 full of cloths. Once wet will be at a normal level.Normal setting will not fill up as much. Unit is operating as should. Not coverd under warranty. Customer was told there would be no charge for the call by whirlpool.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Colorado Springs, CO 80908
Aaron
Job Details: 02/20/2023
"Fault codes at time of inspection F7E6 motor,F0E3 overload, F5E4 door not opened, Ran unit through diagnostics, very little rotation during agitation and noisy gears in spin, straining motor and wearing drive belt. Needs transmission and drive pulleyTransmission w11449840 $304.86Drive pulley w10721967 $74.70Total parts $379.56Tax $31.12Hc $129.95Supplies $14.50Labor 2 hrs 169.95 ?2=339.90Total job $895.03Auth 129.95 hc #94YE3L30 day estimateNo return on parts"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Albuquerque, NM 87121
Joseph
Job Details: 02/20/2023
installed parts listed. test unit. unit tested good. unit is good to go.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Rio Rancho, NM 87144
Joseph
Job Details: 02/20/2023
knocking and rattling noise when compressor is running. inspect unit. found the condensor line was against the cabinet. i did move the line away from the cabinet. also let customer know it could be the refrigerant flowing and that it is a common and normal sound that you can hear and they can find it in their owners manual. no further issues. unit is workin great.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Colorado Springs, CO 80918
Aaron
Job Details: 02/20/2023
"Replaced assembly and tested unit, working well and no leaks. Advised customer of survey Auth 169.95 #A3R9MW"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Rio Rancho, NM 87144
Joseph
Job Details: 02/20/2023
does not have proper voltage to the unit. unable to test or diagnose unit .
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Colorado Springs, CO 80918
Aaron
Job Details: 02/20/2023
"Replaced controls and ran unit through diagnostics, working well now. Advised of 5 star survey"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Colorado Springs, CO 80911
Jeremy
Job Details: 02/20/2023
Installed all new parts. Ran HASS and passed. Im seems to be working correctly. Asked CX to complete survey.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Colorado Springs, CO 80906
Ralph
Job Details: 02/20/2023
installed listed parts and unit checked okay
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Pueblo West, CO 81007
James
Job Details: 02/20/2023
Installed ordered parts all ops test good ice maker cycled as designed.
We serviced a
COVE DISHWASHER
Model DW2450WS
Near Colorado Springs, CO 80906
Ralph
Job Details: 02/20/2023
installed part and unit checked okay....amy 30 mins on this replacement please
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Pueblo West, CO 81007
James
Job Details: 02/20/2023
Found loose wire at ui causing it to be unresponsive. Secured and tested. Ops ckok
We serviced a
DACOR REFRIGERATOR
Model DRR36980RAP
Near Colorado Springs, CO 80906
Ralph
Job Details: 02/20/2023
"replaced cust water filter, unit checked okay...cust paid total, autho no. 9AXP99"
We serviced a
GENERAL ELECTRIC REFRIGERATOR - S
Model GFE28GYNISS
Near Colorado Springs, CO 80905
Ralph
Job Details: 02/20/2023
"door handle was very loose, had to remove then tigh5tened down the door handle bolts, then resecured the door handle and unit checked okay"
We serviced a
MIELE DRYER
Model TXD160WP
Near Woodland Park, CO 80863
Jessie
Job Details: 02/20/2023
"- replaced compressor base, unit pulling 5.7 amps and feel heat all ok"
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model JVM3160RF8SS
Near Colorado Springs, CO 80923
Aaron
Job Details: 02/20/2023
"Unit's blower was never rotated, does not have a true vent, unit overheating due to heat being unable to escape, corrected and pushing air well now. Unit is heating well at time of inspection. Advised of survey"