We serviced a
DACOR WALLOVEN
Model ERD30SO6BL/H
Near Larkspur, CO 80118
Jessie
Job Details:
11/20/2023
Checked temps on oven. Adjusted 25 degrees less. Customer had set plus 25
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GTS22KYNCRFS
Near Colorado Springs, CO 80910
Roman
Job Details:
11/20/2023
"New door is fine, installed it and made sure it was closing properly. Fridge working great."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Monument, CO 80132
Glenn
Job Details:
11/20/2023
"Intermittently leaking from the RS bottom of the door. Pulled Door panel to inspect for possible leaks., Checked and verified all water connections & gaskets are tight and in working order. Reseat connections to PCB.Ran Diag Mode 6X, No Leaks found. Suggest customer try not adding anymore rinse aid to dispenser, since they are using PODS. Also suggest run hot water at sink & verify spray arm cam spin freely prior to starting cycle."
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEM7
Near Colorado Springs, CO 80906
Carlos
Job Details:
11/20/2023
Ran test op. Lubricated drawer bearings all ok
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Fruita, CO 81521
James R
Job Details:
11/20/2023
Put into diagnostics no errtor codes. Went thru test 12 just fine no errors when done. When unit first starts to spin can hear bellow noise but as speeds up noise stops.Basket is spinning as should very little vibration. Unit was set to extra pwr which will affect the wash and spin cycles. Turned off. Put in a load of towels. Once wet put into drain and spin. Unit did just fine. High speed spin. Called tech line with findings. Shocks dont sound noisy either. Bearing of basket is tight. SR# 7737838155signed waiver. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
MONOGRAM OVEN
Model ZET1SM3SS
Near Colorado Springs, CO 80904
Ralph
Job Details:
11/20/2023
installedpart and unit checked okay....autho no. 3U9X3T
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Colorado Springs, CO 80925
Mathew
Job Details:
11/20/2023
"Replaced wire harness, test op all okay."
We serviced a
WHIRLPOOL WALLOVEN
Model GBD307PDB7
Near Colorado Springs, CO 80921
Glenn
Job Details:
11/20/2023
"Lower oven not heating on Bake cycle after self clean.Bad TOD. Part cost: $87.22 , Installed New TOD for lower oven, all OPS Test:OK , Paid in Full $488.77 , Autho# W3VPEM"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Avon, CO 81620
Antonio
Job Details:
11/20/2023
Installed new door panel unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Colorado Springs, CO 80923
Aaron
Job Details:
11/20/2023
"Replaced inverter, compressor coming on an a working well now. Vacant property, unable to obtain signature or advise of survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Colorado Springs, CO 80923
Aaron
Job Details:
11/20/2023
"Removed and replaced FC door, no scratches or dents, verified by customer. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Grand Junction, CO 81501
James R
Job Details:
11/20/2023
Frz and F.F. areas icing up due to the doors not sealing properly. Heated seals to reform them. Also cover over evaporator frosted over. Removed and found evaporator drain frozen over. This would have caused the frost in freezer as well. Removed all ice and thawed out drain water drained out good. Heater on drain pan was not in the slots that hold it in the right place. Customer needs to be sure to push on door good because door light wants to push back on it to try to keep it open. Installed. customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Colorado Springs, CO 80923
Aaron
Job Details:
11/20/2023
"Removed and replaced FC door, no scratches or dents, verified by customer. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Albuquerque, NM 87120
Jason
Job Details:
11/20/2023
checked unit found unit had come out of level. re-leveled unit opperation checks ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Albuquerque, NM 87120
Jason
Job Details:
11/20/2023
spoke to techline they said cx needs to change vent type to rigid flexable vent. foil type does not work on this unit. if issue persists after vent changed then replace both thermistors inlet and outlet
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Colorado Springs, CO 80921
Jessie
Job Details:
11/20/2023
Customer showed me video of noisey spin. Verified the noise coming from tubTub#W10381078 $509.60Tax $41.79Sc paidMsrp $14.50Labor $279.95Total $845.84Customer denies estimate
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS00
Near Colorado Springs, CO 80908
Jessie
Job Details:
11/20/2023
#NAME?
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Albuquerque, NM 87114
Jason
Job Details:
11/20/2023
installed parts unit opperation checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Albuquerque, NM 87113
Jason
Job Details:
11/20/2023
checked unit found object obtructing air flow removed obstruction unit checks ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Los Ranchos de Albuquerque, NM 87107
Jason
Job Details:
11/20/2023
installed control and calibrated unit opperation checks ok
We serviced a
GE REFRIGERATOR/TOP
Model GDE21EYKFRFS
Near Carbondale, CO 81623
Erik
Job Details:
11/20/2023
ice blockage in fill chute - connect to smartHQ service: blockage confirmed and removed ice in fill chuteCX has new GE filterstest: OK JOB COMPLETE
We serviced a
LG DRYER
Model DLEX3250W
Near Pueblo, CO 81005
James
Job Details:
11/20/2023
installed ordered motor tested ops all ckok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Albuquerque, NM 87120
Larry
Job Details:
11/20/2023
CX complaint - Not dispensing ice - Inspected unit and found the IM and dispenser operating as designed - CX uses the crushed ice only and it is causing 'snow' to build up in the shute - CXs are disabled and do not have the strength to open and remove the ice bin - Called AIG to document (SR7737717120)
We serviced a
KITCHENAID VENT HOODS
Model KVWB406DSS4
Near Albuquerque, NM 87120
Larry
Job Details:
11/20/2023
CX canceled the call
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Albuquerque, NM 87114
Larry
Job Details:
11/20/2023
Installed parts listed and tested good - Unit is good to go
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rio Rancho, NM 87124
Larry
Job Details:
11/20/2023
CX complaint - F1E1 error - Replaced control and tested good - Unit is good to go
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rio Rancho, NM 87144
Larry
Job Details:
11/20/2023
Installed parts listed and tested good - Unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Albuquerque, NM 87105
Larry
Job Details:
11/20/2023
CX stated he has an extended warranty - I explained that he needs to call his warranty company and have it re-dispatched as such
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Grand Junction, CO 81504
James R
Job Details:
11/20/2023
Replaced drain pump. Checked drain hose it is rubber and has 2 areas of restriction elbows installed by plumber. Blew thru drain cycle is working. Checked in diagnostics checked ok. heat cycle is working. Customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
ASKO DISHWASHER
Model DFI675XXL
Near Colorado Springs, CO 80919
Ralph
Job Details:
11/20/2023
installeed part sent tp cust
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Colorado Springs, CO 80918
Glenn
Job Details:
11/20/2023
"Install New Suspension, All OPS Test:OK, Showed customer water level when selecting 'Bulky / Sheets' Cycle. Basket was half full w/o any clothes."
We serviced a
KITCHENAID WALLOVEN
Model KOCE500ESS11
Near Colorado Springs, CO 80908
Aaron
Job Details:
11/20/2023
"Removed and replaced assembly, tested and working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Edwards, CO 81632
Antonio
Job Details:
11/20/2023
"Found a loose connection at element, tightened unit tested good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Gypsum, CO 81637
Antonio
Job Details:
11/20/2023
Found main nut to motor loose put som lock tite and tightened down unit tested good
We serviced a
BOSCH MICROWAVE
Model HMV8053U/02
Near Carbondale, CO 81623
Erik
Job Details:
11/20/2023
CX placing racks in during microwave option - refer to owners manual for proper use and care
We serviced a
CAFE M/W OTR
Model CVM517P2R1S1
Near Basalt, CO 81621
Erik
Job Details:
11/20/2023
** UNIT DROPPED or CRUSHED **unit door does not close and damage is visible inside and outside of the cooking vcavity - no repair** UNIT IS NOT REPAIRABLE **GE TAG case #11555213
We serviced a
GE RANGE
Model JGSS86SP2SS
Near Basalt, CO 81621
Erik
Job Details:
11/20/2023
install/test: old hardware and nipples are damaged due to no plumbers tape or pipe dope compound on threads - replace hardware/test: GOOD - NO LEAKS!JOB COMPLETE
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Albuquerque, NM 87105
Larry
Job Details:
11/17/2023
Installed ignitor and tested good - Unit is good to go
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Colorado Springs, CO 80906
Carlos
Job Details:
11/17/2023
"Purged system with nitrogen. Charged , compressor stopped working. Called tech line. Deemed unrepairable 7737481414"
We serviced a
WHIRLPOOL REFRIGERATOR BOT
Model EB9SHKXVQ01
Near Colorado Springs, CO 80915
Roman
Job Details:
11/17/2023
Defrosted the freezer section and ohmed out the heater. Heater is okay. Recommend replacing the defrost thermostat. Thermostat #WPW10165425 $89.46Drip pan #WPW10165425 $108.06Tax $16.20Total parts $213.72MPs $14.50Labor $279.95Sc $129.95Total cost $638.12Paid sc check $129.95 #15790
We serviced a
JENN-AIR WALLOVEN
Model JJW2827IL01
Near Colorado Springs, CO 80906
Carlos
Job Details:
11/17/2023
"Installed console, ran test op all ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Colorado Springs, CO 80906
Carlos
Job Details:
11/17/2023
Installed hinges all ok
We serviced a
SPEEDQUEEN DRYER
Model ADEE9RYS177TW01
Near Colorado Springs, CO 80921
Kris
Job Details:
11/17/2023
nstalled bulkhead ran test op all ok at this time unit is working to spec at this time.
We serviced a
GE RANGE
Model JGSS66SELSS
Near Colorado Springs, CO 80905
Roman
Job Details:
11/17/2023
"Ran the oven and the breaker tripped during the preheat, this has been an issue and its got to do with the gcfi, even if the one they have in there is wired correctly and has proper amperage. Oven is only pulling out 3.3 amps its not enough to trip the breaker and nothing is wrong with the range because it would trip immediately and not random times."
We serviced a
VIKING RANGE
Model VESC3064BSS
Near Colorado Springs, CO 80919
Roman
Job Details:
11/17/2023
Tested the oven and the thermostats are looking old and worn out. Recommend replacing both thermostats. Thermostat #PS500032 $518.42 Thermostat #PJ030003 $428.06Tax $77.61Parts total $1024.09MPs $14.50Labor $389.95Sc $149.95Total cost $1578.49Paid sc cc $149.95 CC Auth# 3TYH3W
We serviced a
SAMSUNG DRYER
Model DVE55A7300E
Near Colorado Springs, CO 80928
Mathew
Job Details:
11/17/2023
Installed wire harness and pcb. Test op all okay.
We serviced a
JEN AIR RANGE
Model n/a
Near Colorado Springs, CO 80903
Roman
Job Details:
11/17/2023
"Ran all the burners and they are working okay, ran the oven and could not get a gas smell to come out, oven has a clicker igniter and does take a few clicks before gas is lit. Checked the safety valve, regulator and gas line could not see a leak with leak kit. Oven working okay but have us back if issue persists. Collected sc $149.95 CC Auth# 4U499X"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Colorado Springs, CO 80911
Carlos
Job Details:
11/17/2023
Ran test op. Heating ok and drying ok when vent hose removed. Cx needs to have vents cleaned
We serviced a
SPEEDQUEEN DRYER
Model ADEE9RYS177TW01
Near Colorado Springs, CO 80920
Kris
Job Details:
11/17/2023
installed element ran test op all ok at this time unit is working to spec.
We serviced a
WOLF WALLOVEN
Model R486G
Near Colorado Springs, CO 80908
Kris
Job Details:
11/17/2023
installed ignitors ran test op all ok unit is working to spec at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Monument, CO 80132
Kris
Job Details:
11/17/2023
installed compressor ran test op all ok at this time. cx will monitor unit.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Colorado Springs, CO 80920
Glenn
Job Details:
11/17/2023
"Oven not cooking properly. Found Bake cycle not igniting properly, also Temp was 15 degrees to low. Calibrated oven +15 degrees, Adjusted manifold air gap & ignitor. Unit now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Colorado Springs, CO 80920
Glenn
Job Details:
11/17/2023
f7e1 error code.Bad Capacitor (Reads Open) Also Bad Shifter. Install New Capacitor & Shifter. All OPS Test:OK
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Colorado Springs, CO 80924
Jerimiah
Job Details:
11/17/2023
"Installed replacement controller, unit check ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Monument, CO 80132
Glenn
Job Details:
11/17/2023
"Bad Dispenser. Install New Dispenser, All OPS Test:OK"
We serviced a
WHIRLPOOL DRYER
Model MEDB855DC4
Near Larkspur, CO 80118
Glenn
Job Details:
11/17/2023
"Installed Repair Kit. 4392067 75.90 , Did mention that if noise returns, may need to replace idler pulley bracket as well. All OPS Test:OK, Paid in Full $426.52 + Tip $42.65 = $469.17"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA 01
Near Colorado Springs, CO 80925
Mathew
Job Details:
11/17/2023
"ReplCed all parts, test op all okay."
We serviced a
WOLF RANGE
Model DF60650CG/S/P
Near Colorado Springs, CO 80906
Jerimiah
Job Details:
11/17/2023
"Installed replacement pod, unit check ok"
We serviced a
VIKING OVEN
Model VESO107CSS
Near Colorado Springs, CO 80906
Jerimiah
Job Details:
11/17/2023
Installed replacement bake element. Unit check ok charged labor as quoted. $199.95 CC Auth# 3CR99H
We serviced a
BOSCH REFRIGERATOR
Model B36CT80SNB/09
Near Colorado Springs, CO 80919
Ralph
Job Details:
11/17/2023
"instlled prt and unit checked okay, cust will need to have electrician replace breaker due to its a gfi breaker"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Peyton, CO 80831
Aaron
Job Details:
11/17/2023
"Endcaps tabs and cover pin broken, removed and replaced components, working well now, no scratches or dents, verified by customer. Advised customer of 5 star survey."
We serviced a
SAMSUNG REFRIGERATOR
Model RH25H5611SR
Near Colorado Springs, CO 80906
Mathew
Job Details:
11/17/2023
Found some food underneath water filter housing. Did not find any other reason for chemical smell other than. Paid svf 129.95. $129.95 CC Auth# 4A34C4
We serviced a
JENNAIR REFRIGERATOR
Model JFFCF72DKL01
Near Colorado Springs, CO 80924
Aaron
Job Details:
11/17/2023
"Right hand RC door gasket torn, removed and replaced gasket, needs time to set, no tips or tears, verified by customer. Advised customer of 5 star survey."
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LM1
Near Colorado Springs, CO 80908
Aaron
Job Details:
11/17/2023
"Installed new insulation and toe kick. No scratches or dents, verified by customer. Advised customer of 5 star survey."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pueblo West, CO 81007
David
Job Details:
11/17/2023
"Replaced cam,belt, and actuator Tested and is working good."
We serviced a
SAMSUNG WASHER
Model WF45T6200AW/US
Near Colorado Springs, CO 80903
Mathew
Job Details:
11/17/2023
Replaced dampers and locked out adjustment feet. Unit working as expected.
We serviced a
SAMSUNG GAS RANGE
Model NX60A6751SG/AA
Near Colorado Springs, CO 80909
Jerimiah
Job Details:
11/17/2023
"Installed replacement valves, unit check ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Parachute, CO 81635
James R
Job Details:
11/17/2023
F0E5 off balance load Cleared code. Put into diagnostics test. No error codes when done. Calibrated unit. Ok. After talking to tenant she was washing blankets with towels on a auto sensing water level and rinse not enough water coming in for the size of load washing. Items need to be able to circulate this will help maintain a even load. Even though still may need to stop unit and baslance the load. Reccommened to her that she needs to use deep water settings for wash and rinse. Put on bulky/sheet wash cycle deep water and checked the water level. Is at a normal level. Also raised unit up so basket doesnt sit on floor during wash cycle. So it can float. signed waiver. Called tech line. SR# 7737823266
We serviced a
SUBZERO REFRIGERATOR
Model BI-36U
Near Colorado Springs, CO 80906
Ralph
Job Details:
11/17/2023
installed parts and unit checked okay
We serviced a
SAMSUNG WASHER
Model WF419AAW/XAA03
Near Colorado Springs, CO 80927
Brandon
Job Details:
11/17/2023
"Leveled unit, checked all components, basket deformed recommended replacement, tested op and smelt burning recommend replacing motor and back tubSvf paid check #1557 $129.95 Auth# EEAY3WDc97-15328L $290,Dc31-00097b $275.69,Dc97-15478a $365,Labor $269.95,Svf $129.95,Mps $14.50,Tax $78.27"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Colorado Springs, CO 80923
Aaron
Job Details:
11/17/2023
"Compressor is over amping, unit is at 53f at time of inspection, condenser fan blade is broken and off center. Condenser fan blade w10156818 $81.34Compressor w10309988 $500.62Tube kit 876765 $78.15Total parts $660.11Tax $54.13Supplies $14.50R134 $255.00Hc $129.95Labor $595.95Total job $1,709.6430 day estimateNo return on partsAuth 129.95 hc #4R3AV4"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Albuquerque, NM 87109
Jason
Job Details:
11/17/2023
INSTALEED REPAIR KIT UNIT CHECKS OK
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clifton, CO 81520
James R
Job Details:
11/17/2023
"Replaced gearcase,drive pulley, actuator. Finished asy. Calibrated unit. Test in diagnostics operation normal. No error codes when done. Customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Albuquerque, NM 87122
Jason
Job Details:
11/17/2023
SR7737823450checked unit instructed cx on using affreshCK AUTH CODE: WHR3P4
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM05
Near Colorado Springs, CO 80923
Aaron
Job Details:
11/17/2023
"Dnrs on freezer door, removed and replaced door, no scratches or dents, verified by customer. Advised customer of 5 star survey."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Colorado Springs, CO 80922
Aaron
Job Details:
11/17/2023
"Removed and replaced lower harness, tested unit through diagnostics, working and draining well now. Advised customer of 5 star survey."
We serviced a
THERMADOR REFRIGERATOR
Model T36IT903NP/28
Near Avon, CO 81620
Erik
Job Details:
11/17/2023
JOB COMPLETESA APPLIANCE: close as complpeted
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB6200QLAA
Near Colorado Springs, CO 80922
Brandon
Job Details:
11/17/2023
"Replaced dispenser and tested op unit working to spec, auto filled twice, hass passed"
We serviced a
BOSCH COOKTOP
Model NGM5658UC/01
Near Vail, CO 81657
Erik
Job Details:
11/17/2023
OptiSim burner located in front left of cooktop (burners reversed) medium burner is ther rear left *see quick pics for proper formattest: GOODJOB COMPLETE
We serviced a
GE REFRIGERATOR
Model GNE29GMKJES
Near Eagle, CO 81631
Erik
Job Details:
11/17/2023
install/test: GOODJOB COMPLETE
We serviced a
WHIRLPOOL RANGE
Model GY397LXUS03
Near Albuquerque, NM 87111
Jason
Job Details:
11/17/2023
checked unit found latch is broken oven opperates unlocked oven door so tenant is able to use self clean will not opperate unless latch assy is replaced SC$151.85MISC$17.50LABOR$206.10LATCH ASSY#WPW10274035$218.72TX$18.59TOTAL$612.76TENANT HAS TO TALK TO LL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pueblo West, CO 81007
David
Job Details:
11/17/2023
Replaced diffuser Tested and is nice and quiet
We serviced a
MAYTAG RANGE
Model MGR7700LZ4
Near Albuquerque, NM 87121
Larry
Job Details:
11/17/2023
Installed parts listed and tested good - Unit is good to go
We serviced a
WHIRLPOOL OVEN
Model KEBS209BBLOO
Near Edgewood, NM 87015
Jason
Job Details:
11/17/2023
Checked unit found touchpad is turning oven on by its self SR7737820033 Console assy would need to be replaced console assy is NLA part#W10359761 Safety #SR7737815798CX to call resolution team about issue 1-866-550-5136
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Edgewood, NM 87015
Jason
Job Details:
11/17/2023
"SR7737818658, There are bubles in liner and some cracks, i made sure to mention that one of the cracks could cause an issue with condinsation. reffered cx to customer care"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV08
Near Grand Junction, CO 81505
James R
Job Details:
11/17/2023
"Replaced evaporator, grommet and evaporator fan blade. Reassembled unit much quieter. Signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You."
We serviced a
WHIRLPOOL M/W OTR
Model WMH2175XVB
Near Colorado Springs, CO 80927
Jerimiah
Job Details:
11/17/2023
"Customer with appliance is Located in California, not in Colorado. Was dispatched incorrectly from the manufacturer, closing call"
We serviced a
WHIRLPOOL COOKTOP
Model WFE550S0LZ2
Near Colorado Springs, CO 80915
Carlos
Job Details:
11/17/2023
Installed cooktop. All ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Albuquerque, NM 87120
Larry
Job Details:
11/17/2023
CX canceled call
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Rio Rancho, NM 87144
Larry
Job Details:
11/17/2023
Installed control apanel and tested good - Unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pueblo, CO 81004
David
Job Details:
11/17/2023
Replaced water valve Tested and running good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Walsenburg, CO 81089
James
Job Details:
11/17/2023
"customer complaint of noise while unit is running. checked unit, found evap cover misaligned causing noise. adjusted cover and noise stopped. only other noise now is normal sound from compressor running. cust states that it is too loud. advised cust that sound level of compressor is within norms. she is unhappy and thinks it's too loud."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Colorado Springs, CO 80921
Glenn
Job Details:
11/17/2023
"Water not dispensing properly after filter replacement. Removed (Non-Manuf Branded) Filter, which bypassed filter head assy. Water now flowing as designed. Suggest customer obtain Manuf. Branded Filter. All OPS Test:OKCustomer ended up paying the SC fee, even though the service was supposed to be covered under extended warranty company who submitted the service. Customer called Best Buy > New Dispatch #93898816 is being escalated and should then be sent over to D3 to collect payment. We should then hopefully be able to refund customer for SC fee of $149.95 + Tip $15.00 =$164.95"
We serviced a
GE REFRIGERATOR
Model GWE19JMLGFES
Near Grand Lake, CO 80447
Erik
Job Details:
11/16/2023
JOB COMPLETE
We serviced a
SUBZERO REFRIGERATOR
Model 501R
Near Colorado Springs, CO 80919
Ralph
Job Details:
11/16/2023
"unti had a faulty hard start kit, reinstalled another hard start and unit checked okay....cut paid total bill autho no. MV3VV4"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520APM9
Near Peyton, CO 80831
Aaron
Job Details:
11/16/2023
"Circulation motor is shorted out, no water movement, rest of unit is in good condition, Needs motor sump assembly. Sump motor assembly w11025157 $296.02Tax $24.27Supplies $14.50Hc $129.95Labor $259.95Total job $724.6930 day estimateNo return on parts Auth 129.95 hc ck 1399 #CN33CW"
We serviced a
SUBZERO REFRIGERATOR
Model 550
Near Colorado Springs, CO 80906
Ralph
Job Details:
11/16/2023
ice mkr fingers were stuck freed the fingers and the ice mkr cycled....autho no. 4994YR
We serviced a
GE WASHER
Model GFW655SPV0DS
Near Vail, CO 81657
Erik
Job Details:
11/16/2023
installed part
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Grand Junction, CO 81505
James R
Job Details:
11/16/2023
"Replaced outer door asy, hinges and installed name plate. ok."
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model GTS17GSNRSS
Near Colorado Springs, CO 80910
Ralph
Job Details:
11/16/2023
"units start device for the compressor, was not fully installed so the common pin was not getting engaged by the device, repositioned and unit checked okay"