We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV0
Near New Castle, CO 81647
James R
Job Details:
11/14/2023
Found a heat shield covering vents on sides of botom plate above bake burner. Removed and started unit. Set to 475 degrees. let it do its thing.Has reached operating temperature. Let cycle on and off several times. Operation is normal. Customer paid service call $149.95 auth code 3KNL3Nsigned waiver.Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8570SG/AA
Near Colorado Springs, CO 80924
Jessie
Job Details:
11/14/2023
"Error 40c ice room fan error on display. Errors c71fl freezer abnormal temps,c41 main panel comm error, and c39 im function error. All fans are working. Unit has a sealed system leak. Customer not able to provide pop and reaching out to seller. Da96-00631g evap Da96-01002b evapNf54k9151ame01 compressorDa81-06007b dryerDa81-01184a process stubUnit is a 4 hour job r 600 is repair goes through"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Rifle, CO 81650
James R
Job Details:
11/14/2023
Printed labels. Took pics ready to send.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Divide, CO 80814
Mathew
Job Details:
11/14/2023
Cleared drain trap. Test op all okay.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Colorado Springs, CO 80909
Roman
Job Details:
11/14/2023
Talked with my CSR and it is a warranty job
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Pueblo, CO 81005
David
Job Details:
11/14/2023
"Ran diagnostics Test 1 is for the cold water valve, but the hot water valve is being activated Called tech line. File number 77377796774Bad control board and hot water valve Ck is going to talk it over with each other on what they want to do."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Colorado Springs, CO 80906
Jessie
Job Details:
11/14/2023
Pulled top control panel and evap panel. Turned unit on. Customer had unit off when I arrived. Got on phone with jonathen.Jonathan. sr#7736821311
We serviced a
GE WASHER
Model PTW600BSR1WS
Near Pueblo, CO 81004
David
Job Details:
11/14/2023
Replaced lid lock and bezel Tested and is working great
We serviced a
KITCHENAID WALLOVEN
Model KOSE500ESS20
Near Colorado Springs, CO 80919
Glenn
Job Details:
11/14/2023
Install New Sensor & Console. All OPS Test:OK
We serviced a
BOSCH FRENCH DOOR REFR
Model B36CL80ENS/09
Near Colorado Springs, CO 80919
Kris
Job Details:
11/14/2023
installed door all ok
We serviced a
BEKO WALL OVEN
Model WOS30200SS
Near Colorado Springs, CO 80921
Kris
Job Details:
11/14/2023
specialty appliance is reaching out to beko for door replacement. cosmetic flaw on door.
We serviced a
WOLF RANGE
Model GR366
Near Colorado Springs, CO 80919
Ralph
Job Details:
11/14/2023
"CUST WORRIED ABOUT THE IGNITOR, MADE AN ADJUSTMENT TO THE CONTACT OF THE IGNITOR AND UNIT IS IGNITING BETTER NOW"
We serviced a
SPEEDQUEEN WASHER
Model ATEE9AGP173TW01
Near Colorado Springs, CO 80915
Roman
Job Details:
11/14/2023
Ran the washer and it shows an error code for no fill. Checked the drain pump and filters in the hot and cold inlet valve. Cold had a lot of calcium build up. Cleaned it out and connected hoses and tested it and no water is coming in the tub and inlet valve is getting volts. Checked the water supply and there is no water coming through the pipes. Paid sc $149.95 CC Auth# 44E9F3
We serviced a
THERMADOR GAS RANGE
Model PCG486WD/02
Near Colorado Springs, CO 80921
Kris
Job Details:
11/14/2023
cx complaint griddle does not heat evenly. called techline unit has a hot spot on it per techline let unit heat up its only 120 volt unit will not heat to 500 degrees.
We serviced a
GE RANGE
Model CGS750P2M3S1
Near Colorado Springs, CO 80907
Roman
Job Details:
11/14/2023
Ran the lower oven to 350 and the error came on at 250 degrees. Noticed the cooling fan was not running. Checked the fan and it just seemed like there was grease build up on it. Ran both of the ovens and cooling fan kicked on and both got to temp without error code. Recommend replacing the cooling fan and speed sensor. Cx going to wait on repair. Cooling fan #WB26X35086 $169.10Speed sensor #WB27X28659 $70.11Tax $19.62Parts total $258.83MPs $14.50Labor $229.95Sc $129.95Total cost $633.23Paid sc cc $129.95 CC Auth# RHFV9M
We serviced a
GE DRYER
Model GFD55ESSN1WW
Near Colorado Springs, CO 80907
Roman
Job Details:
11/14/2023
Tested the dryer and it will not heat up. Checked the voltage and the dryer is only getting 78V recommend calling an electrician to check the wiring. Dryer should work fine after that
We serviced a
SUBZERO REFRIGERATOR
Model 590
Near Colorado Springs, CO 80907
Ralph
Job Details:
11/14/2023
REPLACED COMPRESSOR AND CUST TO MONITOR
We serviced a
SUBZERO REFRIGERATOR
Model BI-42UFDID/S/PH
Near Colorado Springs, CO 80906
Ralph
Job Details:
11/14/2023
"REPLACED PART, CUST TO MONITOR"
We serviced a
COVE DISHWASHER
Model DW2450
Near Colorado Springs, CO 80924
Jessie
Job Details:
11/14/2023
Replaced listed parts. Ran unit for full quick wash no leaks. All ok
We serviced a
CAFE MICROWAVE
Model CEB515P4N1WM
Near Colorado Springs, CO 80906
Roman
Job Details:
11/14/2023
"Turned the display on by setting the clock, ran the microwave and could not get an error code to pop up. Cx stating error code is PF (power failure) cx had house required and had a new breaker box installed. Recommend changing out the breaker for the microwave."
We serviced a
FRIGIDAIRE MICROWAVE
Model 654654654
Near Colorado Springs, CO 80920
Kris
Job Details:
11/14/2023
ran test op found magnatron burned and channel burned cx does not want to repair.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Monument, CO 80132
Glenn
Job Details:
11/14/2023
"Error: Turn Knob to selct cycle, Knob not registering with contriol. Techline:Bulletin: W11436354 Suggest take UI apart from console. Reseat ribbon cable from turn knob to control. Reseated ribbon cable, all OPS Test:OK , SR# 7737794834 , Paid SC fee of $149.95 , WP is paying labor (As confirmed w/ Tabitha in Office) Paid via check #2610 , Autho#9PKE9U"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model ELFW7637AW1
Near Colorado Springs, CO 80906
Roman
Job Details:
11/14/2023
Removed old drive belt and installed new one. Tested the washer and made it agitate and spin. Washer working great. Paid labor $229.95 CC Auth# U49F3U
We serviced a
SPEEDQUEEN DRYER ELECTRIC
Model ADEE9RYS177TW01
Near Colorado Springs, CO 80920
Kris
Job Details:
11/14/2023
unit has black substance melted on air vent. cautioned cx of checking pockets before drying.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Pueblo, CO 81007
Brandon
Job Details:
11/14/2023
Replaced ice maker parts and tested op all ok hass passed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Colorado Springs, CO 80921
Glenn
Job Details:
11/14/2023
"Unit makes noise during operation. Found loose Cam Nut on Splutch pulley. Tighten Nut on Cam Pulley, All OPS Test:OK , If problem returns, suggest order splutch kit."
We serviced a
INSINKERATOR GARBAGE DISPOSAL
Model BADGER 5XL-1
Near Fountain, CO 80817
Roman
Job Details:
11/14/2023
"Tested the old disposal, sounds very bad and motor vibrating a lot. Removed the old disposal and installed new one. Checked for leaks and tested it. Disposal working great and tested the dw. Dw draining great."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Colorado Springs, CO 80921
Glenn
Job Details:
11/14/2023
"making screetching noise. Found loose Support Roller at LR Bulkhead. Install New Retaining clip. All OPS Test:OK , If problem returns, suggest order LR Shaft & Roller."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Peyton, CO 80831
Aaron
Job Details:
11/14/2023
"Removed and replaced dispenser switch and washplate, working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Colorado Springs, CO 80921
Glenn
Job Details:
11/14/2023
"Install New Icemaker & Main PCB. Had to swap old arm off bad IM and Install it on new IM, as it was bent and causing a problem. Cycle Test IM > Pass. All OPS Test:OK"
We serviced a
ILVE RANGE
Model UM90FMP/RBX
Near Colorado Springs, CO 80922
Jessie
Job Details:
11/14/2023
Unit has proper voltage. Oven no op. 120v to each left. Tstat not closing and elements not getting 240v. Unit has a bad safety and selecter. Called euro chef who was in charge in ilve and was informed they no longer do. Gave me number 7182491215 to ilve usa. They informed me that they will not help unless it's under warranty and we have a Sr. No parts online and no support. Was told to walk away at this point.
We serviced a
SAMSUNG DRYER
Model DVE45T3400P/A3
Near Pueblo West, CO 81007
Brandon
Job Details:
11/14/2023
"Found belt disconnected from pulley, reconnected belt and tested op all ok hass passed"
We serviced a
SAMSUNG DRYER
Model DVE50R5400V/A3
Near Colorado Springs, CO 80915
Kris
Job Details:
11/14/2023
ran test op checked power pulled unit apart and found bad heating element. element 133.00 dc47-00019a
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Colorado Springs, CO 80911
Carlos
Job Details:
11/14/2023
Installed heater and cutoff advice cx to have vents cleaned and hose replaced.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Colorado Springs, CO 80918
Glenn
Job Details:
11/14/2023
Install New Icemaker & Auger Assy. Cycle Test IM > PassAllow 48-72 hours for ice production. All OPS Test:OK
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Colorado Springs, CO 80906
Mathew
Job Details:
11/13/2023
"Dc1 dc. Tested door switch, tested ok. Cleared drain pump, test op, unit working as expected. $129.95 CC Auth# 3C9RV9"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Albuquerque, NM 87110
Jason
Job Details:
11/13/2023
Installed part unit checks ok
We serviced a
SAMSUNG DRYER
Model DVE55A7300E/A3
Near Colorado Springs, CO 80921
Brandon
Job Details:
11/13/2023
"Belt came off pulley, put belt back on and tested op all ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT2SHMXMS04
Near Colorado Springs, CO 80917
Kris
Job Details:
11/13/2023
fc temp@44.2 rc temp@52.0 unit has no frost pattern bad compressor. cx does not want to repair.
We serviced a
SUB ZERO REFRIGERATOR
Model 211RFD
Near Colorado Springs, CO 80906
Ralph
Job Details:
11/13/2023
"cleaned cond and cust to monitor, cust aid total bill autho no. hx3mja"
We serviced a
WHIRLPOOL WASHER
Model WED8000BW0
Near Colorado Springs, CO 80921
Jessie
Job Details:
11/13/2023
Unit control is broken. Control#wpw10566876 $262.84Tax $21.552nd sc $89.95Msrp$14.50Labor $149.95Total $538.79No return on parts 30 days estimate
We serviced a
SUB ZERO ICE MACHINE
Model UC151
Near Colorado Springs, CO 80906
Jessie
Job Details:
11/13/2023
"Found leak under sink at p trap. Showed customer. Noticed debris in the drain line of icemachine, also drain is collapsing. Cut out portion of drain that is not good and cleaned up. Ran drain pump and full sink of water. All ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Colorado Springs, CO 80922
Roman
Job Details:
11/13/2023
Installed new door gasket on the ff left and right side. Installed new freezer door gasket and made sure all were sealing properly. Fridge working great.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Colorado Springs, CO 80909
Roman
Job Details:
11/13/2023
"Washer head board taken apart and having some language barrier issues finding screws. Put it back together. Turned the washer on and it started filling, agitating draining and spinning. Also noticed the drain line is 35 long and drains into another room. Recommend finding a different place to drain the water. Showed them where and it started back flowing and leaking. Hot water valve also was not open all the way. . Ran the washer again and showed them that it is advancingCx needs to call a plumber and get the plumbing fixed."
We serviced a
ASKO DISHWASHER
Model DBI664
Near Colorado Springs, CO 80919
Jessie
Job Details:
11/13/2023
Replaced ui. Test op. All ok
We serviced a
THERMADOR WALLOVEN
Model MCES/02
Near Colorado Springs, CO 80919
Jessie
Job Details:
11/13/2023
Replaced waveguide cover. Ran unit over and over. All ok
We serviced a
THERMADOR REFRIGERATOR
Model T36IR905SP/20
Near Colorado Springs, CO 80921
Jessie
Job Details:
11/13/2023
Replaced rails. All ok
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Colorado Springs, CO 80919
Roman
Job Details:
11/13/2023
"Ran the dryer and it was not squeaking, took it aprt and the back left support wheel is sticking to the axle. Idler pulley is also squeaking. Recommend a repair kit,Installed 2 new support wheels idler pulley and belt. Put the dryer back together and tested it. Dryer working great."
We serviced a
GE WASHER
Model GFW850SPN1RS
Near Colorado Springs, CO 80906
Roman
Job Details:
11/13/2023
"Filter for the drain pump is not in, have to push it in really hard to get it to catch the threads. Lubricated the gasket and go it to stay and not leak. Recommended to cx running clean cycles and wiping down gasket and glass door to keep the washer fresh. Paid sc cc $129.95 $129.95 CC Auth# VP343E"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV04
Near Colorado Springs, CO 80926
Roman
Job Details:
11/13/2023
Removed the old ice maker and installed new one. Tested it in diagnostic mode and its working great.
We serviced a
SAMSUNG MICROWAVE
Model MS19M8000AS/AA
Near Monument, CO 80132
Brandon
Job Details:
11/13/2023
Replaced transformer and motor tested op all ok
We serviced a
WOLF COOKTOP
Model CG365P/S
Near Colorado Springs, CO 80908
Jessie
Job Details:
11/13/2023
Replaced loated parts. All ok
We serviced a
BOSCH DISHWASHER
Model SHX878ZD2N/18
Near Colorado Springs, CO 80919
Ralph
Job Details:
11/13/2023
installed part and unit checked okay
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Monument, CO 80132
Glenn
Job Details:
11/13/2023
"Costco purchase.Cust reports: F8E4 - Only revcd 1X, did find water in drip tray. Hasn't happen since. They have since used DW several times, w/o any issues or errors. LF Foot keeps moving up from its adjustment, all on its own? Reseat all Connections, Adjust LF Foot. Applied clear silicone as thread lock to LF Foot, to keep it from changing. All OPS Test:OK No Leaks into drip tray or otherwise."
We serviced a
SAMSUNG ELECTRON DRYER
Model DVE45R6100C/A3
Near Monument, CO 80132
Brandon
Job Details:
11/13/2023
Replaced heater assy and tested op all ok
We serviced a
GE DRYER
Model MEDB765FW0
Near Colorado Springs, CO 80923
Kris
Job Details:
11/13/2023
unti has bad element will need listed partsWP3387747 99.68 unit may have other issues will need element first.
We serviced a
SAMSUNG DOUBLE WALL OVEN
Model OUHPOFSHG
Near Colorado Springs, CO 80921
Kris
Job Details:
11/13/2023
doors were locked shut. cx cleaned unit and doors locked shut. de47-20037a 60.38
We serviced a
SPEEDQUEEN DRYER
Model ADE4BRGS177TW01
Near Colorado Springs, CO 80908
David
Job Details:
11/13/2023
Replaced outlet cover and front duct screws Tested and running good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Peyton, CO 80831
Aaron
Job Details:
11/13/2023
"Dent in top left side of RC door, replaced door and retainer, no scratches or dents, verified by customer. Advised customer of 5 star."
We serviced a
KITCHENAID MICROWAVE
Model KMCS1016GBS0
Near Colorado Springs, CO 80921
Glenn
Job Details:
11/13/2023
"Microwave UI not working. Non-serviceable unit. Customer Paid SC Fee of $129.95 (1st Appliance) + $89.95 (2nd Appliance) $219.90 under ticket 512415, Autho# 3CMX3C"
We serviced a
SAMSUNG DRYER
Model DVE55A7700V/A3
Near Colorado Springs, CO 80922
Brandon
Job Details:
11/13/2023
"Bad thermostat, replaced heater assy and tested op all ok hass passed"
We serviced a
WHIRLPOOL BEVERAGE COOLER
Model KUDF204KPA00
Near Colorado Springs, CO 80919
Kris
Job Details:
11/13/2023
7737144523 called techline unit is not level needs to be pulled out from cabinet no airflow. cx asked to turn down temp and try that first.
We serviced a
SAMSUNG RESIDENTIAL REFR
Model RF28R7351SG/AA
Near Colorado Springs, CO 80925
Mathew
Job Details:
11/13/2023
"Completed service bulletin, test op all okay. Icemaker running."
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Colorado Springs, CO 80919
Kris
Job Details:
11/13/2023
found plastic in drain pump impeller ran tst op all ok unit is working to spec at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Falcon, CO 80831
Aaron
Job Details:
11/13/2023
"Right door hinge not properly engaged to door spring, corrected and tested, unit and door are working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Elbert, CO 80106
Aaron
Job Details:
11/13/2023
"Customer settings upon arrival 0f FC, 36f RCTop shelf 36.9Second shelf 38.4fCrisper 39.4fFreezer -2.1 product temps at time of inspection, discussed situation with techline, setting FC to 1f and RC to 38f, sending picture of product loading in RC, thermistors pass to specs. Cleaned condenser of debris, both doors are sealing well. SR7737223447. Advised customer of situation and survey."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Colorado Springs, CO 80904
Carlos
Job Details:
11/13/2023
Installed door all ok
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Colorado Springs, CO 80921
Jessie
Job Details:
11/13/2023
Unit has been sitting for a while. Pulled off back panel and inspected the unit for leaks. Unit did have bugs. Cleared out debris and ran hit water and vinegar. All operations are good. All ok
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Colorado Springs, CO 80910
David
Job Details:
11/13/2023
Replaced wire harness and heater Tested and timer is advancing
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Grand Junction, CO 81503
James R
Job Details:
11/13/2023
Test run unit in dignostics there are no error codes. Checked water temp from tap 120 degrees good not too hot. Let run thru a cycle while working on dryer. Did not leak. At this time no repairs needed. Customer paid service call . $99.00 auth code 3Y9K9J
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN9WW
Near Colorado Springs, CO 80906
David
Job Details:
11/13/2023
"Replaced inner basket, wash plate, and auger Tested and running great"
We serviced a
KENMORE WASHER
Model n/a
Near Pueblo, CO 81001
James
Job Details:
11/13/2023
"found unit with a major leak causing damage to multiple componets under unit. unit needs multiple parts, seals, motor, gc clutch and support. support is discontinued unit will not be repairable. cust stated that they have replacement policy. advised if that is the case xcel will be contacting them in approx 48 hrs to discuss next steps"
We serviced a
BOSCH DISHWASHER
Model n/a
Near Colorado Springs, CO 80906
Ralph
Job Details:
11/13/2023
"INSPECTED AND TESTED UNIT, UNIT WORKING CORRECTLY...autho no.9NHR94"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Colorado Springs, CO 80924
Aaron
Job Details:
11/13/2023
"Evaporator fan motor is not coming on during diagnostics test 3, air baffle is working, cold air from FC is not able to cool RC properly, ice dispenser flap is broken, sold as an assembly. Evap fan motor w11224591 $142.12Dispenser wpw10577864 $120.02Total parts $262.14Tax $21.50Supplies $14.50Hc $129.95Labor $229.95Total job $658.0430 day estimateNo return on partsAuth 129.95 hc #CXX3C3"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHZ07
Near Colorado Springs, CO 80924
Aaron
Job Details:
11/13/2023
"Endcap tab broken, cover missing, rest of unit is working well. Removed and replaced components, working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ03
Near Colorado Springs, CO 80917
Kris
Job Details:
11/13/2023
installed compressor chraged with 48 grams of r600. ran test op all ok unit is working to spec at this time.
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC/07
Near Pueblo, CO 81005
James
Job Details:
11/13/2023
checked unit out. all ops ckok. advised cust to use affresh to help with very light smell. all other ops ckok collected 149.95 via ck $149.95 CK Auth# F4443L
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Colorado Springs, CO 80921
Glenn
Job Details:
11/13/2023
"Found bad Neutral connection at Junction block. (Melted wire). Block apears to be ok, Fuse >ok, Install new UI Control. All OPS Test:OK"
We serviced a
WHIRLPOOL DRYER
Model WFW5090GW0
Near Grand Junction, CO 81503
James R
Job Details:
11/13/2023
Evaporator condenser plugged had to tear completely apart. Cleaned. Reassembled. Run unit it is heating. Customer paid service call $149.95 auth code K3P443signed waiver.Please fill ouit whirlpool techj satisfaction survey. Thank You.
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Grand Junction, CO 81507
James R
Job Details:
11/13/2023
"Checked air flow with test kit W11224254 Ran for 3 times air dry timed dry. Card fell off everytime. So it appears that vent is clear should not be affecting the dry cycle. In diagnostics does not show any error codes. Put in several towels. Wet. Unit is sensing now drying. Did notice that the towels werent touching as much as should. Lowered front of dryer. They are now touching the sensors more consistent. Time in the display will drop and then go back up depending on the dampness it senses the towels. It is working as it should. Customer needs to be aware to dry like cloths. sheets,linens will dry faster than a heavier material. These items may still be damp. Unit has continued to run has not shut off prematurely with time in the display. Put unit on timed dry ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Grand Junction, CO 81501
James R
Job Details:
11/13/2023
Put into drain and spin. Unit would just hum.Tilted back removed pulley cover. Replaced capacitor. W11395618 Reassembled and test cycled in diagnostics operation is normal. customer paid $301.19 auth code A9K43Ksiged waiver.Please fill out whirlpool tech satisfaction survey. Thank You.; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Grand Junction, CO 81504
James R
Job Details:
11/13/2023
Cycled icemaker. water went into tray. Removed icemaker. Full tube extension was too far in. Extended it out to go into chute of the icemaker. Cycled icemaker a couple of times to confirm proper operation. Normal ok.Customer signed waiver. Please fill out whirlpool tech satisfaction survey.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Pueblo West, CO 81007
James
Job Details:
11/13/2023
installed ordered parts all ops test good
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Eagle, CO 81631
Antonio
Job Details:
11/13/2023
Installed new acu and sump unit tested good also advised cx of water srips
We serviced a
GENERAL ELECTRIC DRYER ELECTRIC
Model GFD14ESSN1WW
Near Carbondale, CO 81623
Erik
Job Details:
11/13/2023
install/test: GOODJOB COMPLETE
We serviced a
ROPER DRYER
Model RED4516FW
Near Eagle, CO 81631
Antonio
Job Details:
11/13/2023
Installed new heat element and cutoff
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Albuquerque, NM 87110
Jason
Job Details:
11/13/2023
checked unit found loose wire connection to element. repaired connection unit checks ok
We serviced a
KITCHENAID WALLOVEN
Model KOCE500ESS22
Near Albuquerque, NM 87111
Jason
Job Details:
11/13/2023
installed part unit checks ok
We serviced a
MONOGRAM REFRIGERATOR
Model ZIW303NPPBII
Near Carbondale, CO 81623
Erik
Job Details:
11/13/2023
"safety switch on IM asm stuck in 'off' position - ice scoop in ice bucket when full jams in the sensor bar, not allowing it to return to empty position even when cleared of iceremove scoop from bcket and dislodge the IM asm ad test: GOODeducate CX on clearing obstructions from EXTREMELY small freezer drawerJOB COMPLETE"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Albuquerque, NM 87121
Larry
Job Details:
11/13/2023
CX complaint - Dryer not heating - Inspected unit and found TCO and heater open - Replaced with pre-id parts and tested gooed - UInit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Albuquerque, NM 87120
Larry
Job Details:
11/13/2023
Cx complaint - Not making ice - Installed pre-id parts and tested good
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rio Rancho, NM 87144
Larry
Job Details:
11/13/2023
Installed control and tested good - Unit is good to go
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Rio Rancho, NM 87124
Larry
Job Details:
11/13/2023
CX complaint - Cold water not working - Inspected unit and found debris in the cold valve - Cleaned valve and tested good - Unit is good to go
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Colorado Springs, CO 80925
Carlos
Job Details:
11/13/2023
Installed wrapper and screws all ok. Cx needs to contact installer company for bottom bracket it was installed bent
We serviced a
GE MICROWAVE OVEN
Model JNM3163RJ5SS
Near Colorado Springs, CO 80906
David
Job Details:
11/13/2023
Replaced door latch partsTested and is working great
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Grand Junction, CO 81504
James R
Job Details:
11/13/2023
"Put into service diagnostics. Has a FAE2 error code. Vent electrical issue. Removed outer panel checked electrical wiring from control to vent asy. Ok. Checked resistance of vent 1.4 K ohms is ok. Replaced control, T stat and heat element. Run thru a diagnostics after repairs . Is heating 7.1 amps good. No error codes when done. Unit is working as should. Called tech line. All checks checked good. Do suggest opening door once cycle is finished to also help help dry . Customer signed waiver. Please fill out survey. Thanks.Customer is using rinse aid. Need to use hi temp and heated dry to assure that unit gets really hot to help dry. Also ceramic,glass etc will hold heat to help dry. Anything of plastic will not dry well. Any divit that is in a cup,glass will not dry completely."
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Colorado Springs, CO 80919
Glenn
Job Details:
11/13/2023
"Unit has bad gearcase, seal has been leaking and bearing is grinding during spin cycle. Suggest Replace gearcase, Shifter, Splutch & Belt. , Let customer know that unit could eventually start leaking more water. Gearcase - W11454741 $312.58 , Splutch / Cam Kit - W10721967 $72,82 , Belt - WPW10006384 $61.83 , Shifter - W10913953 $91.46 , Tax $44.17 , MPS $14.50 , Labor $249.95 , Declined Estimate, Paid SC fee of $129.95 , Autho#399RN9"
We serviced a
COVE DISHWASHER
Model DW2450
Near Colorado Springs, CO 80906
Ralph
Job Details:
11/13/2023
"installed part, and unit checked okay"
We serviced a
AMANA DRYER
Model NED4655EW0
Near Colorado Springs, CO 80919
Glenn
Job Details:
11/13/2023
"Reseat & Tighten all connections to Timer, Heater Circuit & Switches, All OPS Test:OK Slight restriction in vent system, however, unit is cycling. Suggest customer have vent system cleaned at least 1X per year."
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Colorado Springs, CO 80915
Carlos
Job Details:
11/13/2023
Installed drain pump and adjusted drain hose. Ran short cycle. Runs all ok. Left leak strip