Service History 217 - D3 Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rifle, CO 81650

James R

Job Details: 09/22/2023

Printed labels took pics ready to send.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Colorado Springs, CO 80911

Carlos

Job Details: 09/22/2023

Installed drum runs ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Albuquerque, NM 87105

Larry

Job Details: 09/22/2023

Installed parts listed and tested good - Unit is good to go

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Colorado Springs, CO 80919

Glenn

Job Details: 09/22/2023

"Reseat connections to PCB, Ran Load of 5 towels. Slight wobble initially, but did get to high speed spin. Suggest try washing larger loads. As small loads are easliy unbalanced. Techline: Thinks Im right on the diagnosis. Customer will continue to monitor and let us know. SR# 7737395381"

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNXS1

Near Colorado Springs, CO 80906

Ralph

Job Details: 09/22/2023

instaalleed part and ut checked okay

We serviced a

INSINKERATOR GARBAGE DISPOSAL

Model 79008A

Near Colorado Springs, CO 80904

Ralph

Job Details: 09/22/2023

installed part and unit checked okay. both pics of the serial no.s in the ticket

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SG/AA

Near Colorado Springs, CO 80908

James S

Job Details: 09/22/2023

Compressor is running hot and making loud noises. Unit needs replacement compressor. Customer will be contacting Samsung to arrange for replacement.

We serviced a

BOSCH GAS COOKTOP

Model NGM8046UC/02

Near Monument, CO 80132

Jerimiah

Job Details: 09/22/2023

"Burner heads not having good flame pattern, verified burner caps matched heads, reseated all burner caps properly. Unit check ok."

We serviced a

SUB ZERO WALL OVEN

Model DO30PM/S/PH

Near Colorado Springs, CO 80918

Jerimiah

Job Details: 09/22/2023

"Complaints of unit heating too much, did temp check and found unit never reaching temp. Calibrated temp of upper oven +5 and unit reached passed 350 but not maintaining temp. Suggested to do crescent roll test and calibrate accordingly, showed Cust where to offset temp and will await food test when Cust is able. If problem persists please order relay board below.830498 relay board"

We serviced a

DACOR WALLOVEN

Model SGM365S/H

Near Colorado Springs, CO 80906

Jerimiah

Job Details: 09/22/2023

"Replaced igniter switch, unit check ok, charged labor as quoted $208.95 CC Auth# 9LY343DE81-08503A removal tool"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF3

Near Colorado Springs, CO 80922

David

Job Details: 09/22/2023

Replaced ice bin

We serviced a

GENERAL ELECTRIC RANGE

Model JB625RK9SS

Near Colorado Springs, CO 80907

David

Job Details: 09/22/2023

Replaced glass cook top

We serviced a

KITCHENAID ICE MACHINE

Model KUIA15PRLS11

Near Colorado Springs, CO 80904

Ralph

Job Details: 09/22/2023

"installed part and unit checked okay, autho no. 4AH944"

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR

Near Colorado Springs, CO 80919

Mathew

Job Details: 09/22/2023

"Found noise coming from compressor. Fridge has had intermittent cooling issues. Evap and fans look good. Called tech line, he thought noise was coming from evap. Will price out a sealed system job, Cx just paying svf for now. $149.44 CC Auth# CNEWTP. Quote for sealed system job. Labor $695.95 Refrigerant $255.95MPS $14.50PartsNF54M5151ARASH $390.78DA81-06007B $177.40Da81-01184a $111.08Da81-06006a $125.44 Parts total $804.70 + $65.99 taxTotal due $1837.09"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Colorado Springs, CO 80928

Roman

Job Details: 09/22/2023

Removed old circulation pump and installed new one. Tested checked for leaks. Dw working great.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Colorado Springs, CO 80923

Mathew

Job Details: 09/22/2023

"Replaced control board. Test op, unit operating as expected."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Colorado Springs, CO 80924

Mathew

Job Details: 09/22/2023

"Replaced fridge evap cover, defrosted water tank, checked for leaks. Test op all okay."

We serviced a

FRIGIDAIRE DOUBLE WALL OVEN

Model FFET2726TSC

Near Colorado Springs, CO 80909

Jerimiah

Job Details: 09/22/2023

"Installed replacement relay power board, tested temps, per manual +-25 is acceptable. Unit preheats still 100+ but does drop to acceptable limits, Cust is aware of situation, both thermal sensor could not be bad at the same time mathematically. Charged labor as quoted chk#18949 $189.95 CK Auth# 9XT3PR"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5001SR/AA

Near Colorado Springs, CO 80911

Brandon

Job Details: 09/22/2023

"Replaced evap cover, defrost sensor, damper and pcb tested op all checks ok hass passed"

We serviced a

DACOR WINE COOLER

Model MCWBC77DZC

Near Colorado Springs, CO 80906

Roman

Job Details: 09/22/2023

Ice built up in the upper part of the fridge. Defrosted it to tests fans and they are working. Seems to be a defrost issue recommend replacing the control board. Control board #312180200013 192.00Tax $15.74Part total $207.94Labor $229.95$14.50Sc $129.95Total $582.34Did not want to repair. Paid sc cc

We serviced a

WHIRLPOOL DRYER

Model WED8620HC2

Near Colorado Springs, CO 80923

Glenn

Job Details: 09/22/2023

"Install New Base, Front & Rear Bulk Head, Side Panel, & Drum. All OPS Test:OK, 2X Labor Consession Autho# W18PV01NL2"

We serviced a

JENN-AIR RANGE

Model JES1750FS1

Near Colorado Springs, CO 80918

Glenn

Job Details: 09/22/2023

"Customer reports > F1 - Call Manuf. , Stored code: F2E1 - Stuck Key ErrorSR# 7737392583 , PANL-CNTRL - W10919303 $491.89 + Tax , Unit appears to be working ok at present time, suggest order above part if problem returns. , Paid SC fee of $129.95, Check #11326 , Autho#4TR444"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Colorado Springs, CO 80918

Glenn

Job Details: 09/22/2023

"Install New Thermostats & Motor. All OPS Test:OK, Temp look much better now, motor not shutting off during Timed Dry Cycle."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Colorado Springs, CO 80903

Carlos

Job Details: 09/22/2023

"Installed listed parts, runs ok charged, frost pattern in evaporator. All ok"

We serviced a

GE DISHWASHER

Model ZDT985SPN6SS

Near Colorado Springs, CO 80904

David

Job Details: 09/22/2023

Put some lube on pivot points Much quieter

We serviced a

SPEEDQUEEN DRYER

Model ADE3SRGS173TW01

Near Colorado Springs, CO 80918

David

Job Details: 09/22/2023

"Checked dryer Needs rollers, idler pully, belt, and heater129.95 Service fee is good for 30 days"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM354GPS0

Near Peyton, CO 80831

Aaron

Job Details: 09/22/2023

"No error codes upon arrival, tested unit, working well, all parts changed are working as designed. Dish cleanliness is not to customer's wishes. House water is from a well. Discussed situation with techline and sent attached photos. Glass cutting board blocking soap dispenser, debris in middle spray arm once more, cleared debris. SR7737395346"

We serviced a

GE RANGE

Model JTD3000SN2SS

Near Breckenridge, CO 80498

Erik

Job Details: 09/22/2023

replace all parts and test: GOODJOB COMPLETE

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7551SR/AA

Near Colorado Springs, CO 80923

Mathew

Job Details: 09/22/2023

"Ran hass, found c14 error code. Replaced icemaker, test op all okay passed hass."

We serviced a

SAMSUNG RANGE

Model NE59N6630SS/AA

Near Colorado Springs, CO 80917

Jerimiah

Job Details: 09/22/2023

"Cust noticing a lot of steam and smoke escaping cavity, hinges do not seem weak, and gasket is in decent shape, no obvious source of issue, prices for possible repairs are listed below, Cust is foregoing repairs. Charging service call $129.95 CK Auth# 4R49H4 chk#4294DG63-00093A door gasket $162.34DG94-00358A door hinge x2 $174.44; (created new UIS, deleted prior attachment to UisID 218714)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Colorado Springs, CO 80920

Jeremy

Job Details: 09/22/2023

Installed all ordered parts. Monitored temperatures. Freezer went form high 60's to low 40's by the time i left. Everything working to the best of my knowledge.

We serviced a

VIKING REFRIGERATOR SID

Model VCSB5483CS

Near Colorado Springs, CO 80903

Ralph

Job Details: 09/22/2023

"the connector for the fan motor had moisture in it and when it froze the ice expanded and disconnected the connector, steamed the ice out and reconnceted and the fan kicked on. autho no. 94P43F"

We serviced a

SPEEDQUEEN WASHER

Model AWN432SP111TW01

Near Colorado Springs, CO 80918

David

Job Details: 09/22/2023

Checked washer Knob shaft splitCk is going to get her own part

We serviced a

MONOGRAM RANGE

Model ZTDX1FPSN1SS

Near Breckenridge, CO 80424

Erik

Job Details: 09/22/2023

install parts/ test: GOODJOB COMPLETE

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Albuquerque, NM 87122

Jason

Job Details: 09/22/2023

installed harness and pump motor. unit opperation checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Albuquerque, NM 87122

Jason

Job Details: 09/22/2023

installed control box and thermister unit opperation checks ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Battlement Mesa, CO 81635

James R

Job Details: 09/22/2023

was able to pickup the UI but the gal had no idea where the control is. Replaced UI and control. Unit is working.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Albuquerque, NM 87112

Jason

Job Details: 09/22/2023

"checked unit found lid latch is broken, installed latch unit checks ok; used 1 W11513248 (latch) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Fountain, CO 80817

Ralph

Job Details: 09/22/2023

installed part and unit checked okay

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Colorado Springs, CO 80903

Carlos

Job Details: 09/22/2023

"Installed fan, all ok"

We serviced a

KITCHENAID RANGE

Model KFGC500JSS01

Near Colorado Springs, CO 80921

Glenn

Job Details: 09/22/2023

"Adjusted Bake Burner, Burner Heads. All OPS Test:OKAlso gave quote on replacement pan. (As customer wants to replace it w/ new one eventually.)W11661576 - $110.52"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Tijeras, NM 87059

Jason

Job Details: 09/22/2023

checked unit found shifter cannector was not seated. re seated plug unit checks ok

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Edgewood, NM 87015

Jason

Job Details: 09/22/2023

"hecked unit found element was open, installed element unit checks ok; used 1 279838 (element) from stock"

We serviced a

WHIRLPOOL BEVERAGE COOLER

Model KUDF204KPA00

Near Colorado Springs, CO 80919

Kris

Job Details: 09/22/2023

installed main board ran test op all ok unit is workign to spec at this time.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5001SR/AA

Near Colorado Springs, CO 80922

Brandon

Job Details: 09/22/2023

"Upper hinge broke. Replaced upper hinge, and tested opp all checks hass passed"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Palisade, CO 81526

James R

Job Details: 09/22/2023

Replaced bake igniter. Test operation. It is good. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Grand Junction, CO 81507

James R

Job Details: 09/22/2023

Replaced electronioc control. Calibrated unit. Then ran thru a service diagnostics test. Everything is checking ok. No error codes when finished. Unit is operating as should. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Grand Junction, CO 81505

James R

Job Details: 09/22/2023

Replaced evaporator fan motor/harness asy. Reassembled. checked all door seals look good are sealing good. Customer pair labor $149.95 auth code. M3M3H3 Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Rio Rancho, NM 87144

Larry

Job Details: 09/22/2023

Installed parts listed and tested good - Unit is good to go

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Rio Rancho, NM 87144

Larry

Job Details: 09/22/2023

Could not duplicate the issue - Called tech line to document - (SR7737932236) - THey have not suggestions at this time

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9979SKZ0

Near Rio Rancho, NM 87144

Larry

Job Details: 09/22/2023

CX compl;aint - DW not running - Inspected unit and found the motor burned out taking the control out too - Unit will need both - CX does not want to bear the cost of repair and will purchase a new unit - Collected SC

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Los Lunas, NM 87031

Larry

Job Details: 09/22/2023

Installed control and sensor and tested good - Unit is good to go

We serviced a

JENNAIR REFRIGERATOR

Model JBSS48E22L00

Near Colorado Springs, CO 80919

Kris

Job Details: 09/22/2023

called techline bad thermstor. cx does not want unit repaired will deal with jen air. 7737394057

We serviced a

SUB ZERO REFRIGERATOR

Model 12333

Near Monument, CO 80132

Kris

Job Details: 09/22/2023

installed ui ran test op all ok unit is working to spec at this time.

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRX986SIHZ

Near Colorado Springs, CO 80921

Kris

Job Details: 09/22/2023

installed all parts sent ran test op all ok unit is working to spec at this time.

We serviced a

BIG CHILL DISHWASHER

Model BC24DWR

Near Colorado Springs, CO 80923

Kris

Job Details: 09/22/2023

installed panel ran test op all ok unit is working to spec at this time.

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Colorado Springs, CO 80922

Aaron

Job Details: 09/22/2023

"F3E2 moisture data error code upon arrival, control relay clicks, but unit does not come on. Thermal fuse shorted out, removed and replaced, tested unit, working and heating well. Vent hose is not crushed, but venting is not ideal due to door location in laundry room (see attached photo). Advised customer of 5 star survey."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Belen, NM 87002

Larry

Job Details: 09/22/2023

CX complaint - Washer vibrates making loud squeeking noise - Inspected unit and found the cabinet screws loose causing the cabinet to sub and squeek when in use - Tightened cabinet and tested good - Unit is good to go

We serviced a

SAMSUNG REFRIGERATOR

Model RF22KREDBSR/AA

Near Colorado Springs, CO 80921

Brandon

Job Details: 09/22/2023

"Error 40c, replaced ice maker frozen up, replaced auger assy and tray tested op all checks ok hass not compatible"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Colorado Springs, CO 80922

Aaron

Job Details: 09/22/2023

"Heating element and thermostat are shorted out, replaced and tested unit, working and heating well now. Advised customer of 5 star survey."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Colorado Springs, CO 80924

Aaron

Job Details: 09/22/2023

"Corrected vibration noise once more, verified unit and flooring is level, much quieter now. Callback, no payment collected. Customer to monitor."

We serviced a

WHIRLPOOL RANGE

Model JGS1450ML0

Near Colorado Springs, CO 80908

Aaron

Job Details: 09/22/2023

"Wire to gas regulator not properly connected. Corrected and tested burners and oven, working and heating well now. Advised customer of 5 star survey."

We serviced a

SAMSUNG MICROWAVE

Model ME21M706BAG/AA

Near Colorado Springs, CO 80925

Jeremy

Job Details: 09/22/2023

Installed ordered parts. Microwave is heating. Not HASS compatiable. Asked CX to complete survey.

We serviced a

KITCHENAID REFRIGERATOR SID

Model KBSN602EBS01

Near Calhan, CO 80808

Aaron

Job Details: 09/21/2023

"Unitis at-2f FC and 67f RC, upon inspection found that the unit has a defrost issue, unable to cool effectively. Rest of unit is in good condition. Tstat w11676572 $95.52Defrost control wpw10200659 $290.99Heater w10140161 $125.52Total parts $512.03Tax $41.99Supplies $14.50Hc 129.95Labor $249.95Total job $948.4230 day estimate No return on partsAuth 129.95 hc #P39YW9"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Albuquerque, NM 87111

Jason

Job Details: 09/21/2023

installed harness unit checks ok

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Albuquerque, NM 87111

Jason

Job Details: 09/21/2023

installed control and console unit checks ok

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Calhan, CO 80808

Kris

Job Details: 09/21/2023

ran test op unit is working to spec at this time

We serviced a

JENNAIR WALL OVEN

Model JMW2430DP03

Near Elbert, CO 80106

Aaron

Job Details: 09/21/2023

"Removed and replaced control and UI control, programmed and tested unit, working and heating well now. Advised customer of 5 star survey. Auth 229.95 remaining balance ck 126 #9EA9XV"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Cañon City, CO 81212

James

Job Details: 09/21/2023

found loose hose at drain pump. secured and tested also found leak a water line going to fridge advised cust to have licensed plumber out to address

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Cañon City, CO 81212

James

Job Details: 09/21/2023

found loose hose at drain pump causing leak. secured and leveled unit all ops test good left litmus

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Cañon City, CO 81212

James

Job Details: 09/21/2023

installed ordered part fixed loose wire at ui. tested ops all ckok

We serviced a

GE WASHER

Model GFW850SPNR

Near Peyton, CO 80831

Kris

Job Details: 09/21/2023

ran test op rinse and spin all ok unit is working to spec at this time. suggest cleaning unit.

We serviced a

MAYTAG WALLOVEN

Model MEW9630FZ02

Near Peyton, CO 80831

Kris

Job Details: 09/21/2023

installed thermal fuse ran test op all ok un it is working to spec at this time.

We serviced a

SUB ZERO REFRIGERATOR

Model 650/F

Near Colorado Springs, CO 80908

Kris

Job Details: 09/21/2023

rc temp@36.1 fc temp@1.9 unit has good temp all fans are working at this time. cx will monitor unit.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Carbondale, CO 81623

James R

Job Details: 09/21/2023

F8E1 long fill cleared code. checked cold water valve.blue to red 1.24k red to pink 1.17k pink to blue 2.4k hot water valve 1.25k red and white to control good. Blew thru pressure tube it is clear. Removed valve hoses found that cold side does have sand residue in screen took off and cleaned. Customer is getting it thru her home. Flushed hoses. Unit is working as should. cleaned.SR# 7737381505 customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You. Service diagnostics showed no error codes.

We serviced a

U-LINE ICE MACHINE

Model 68846846584

Near Colorado Springs, CO 80908

Kris

Job Details: 09/21/2023

installed water valve ran test op all ok cx will monitor unit.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Cañon City, CO 81212

James

Job Details: 09/21/2023

installed ordered parts. tested ops all ckom left to left litmus

We serviced a

ASKO DISHWASHER

Model D5636

Near Colorado Springs, CO 80920

Kris

Job Details: 09/21/2023

installed boot ran test op all ok unit is working to spec at this time.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Silt, CO 81652

James R

Job Details: 09/21/2023

Didnt shift right and hums when spins. Replaced actuator and capacitor. Put into service diagnostics no error codes when done. Put into a quick wash let go thru on its own. unit did just fine no issues. Operation is normal. Customer signed waiver. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Cañon City, CO 81212

James

Job Details: 09/21/2023

installed ordered icemaker all ops test good

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Albuquerque, NM 87120

Larry

Job Details: 09/21/2023

Installed parts listed and tested good - Unit is good to go

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near Albuquerque, NM 87113

Larry

Job Details: 09/21/2023

Installed parts listed and tested good - Unit is good to go

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Los Lunas, NM 87031

Larry

Job Details: 09/21/2023

CX complaint - Not cooling properly - Inspeected unit and found the evavp fan disconnected - Secured connection and tested good - unit is good to go

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Granby, CO 80446

Antonio

Job Details: 09/21/2023

Installed new clutch and slider unit tested good

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB86004MAA

Near Colorado Springs, CO 80907

Brandon

Job Details: 09/21/2023

"Replaced middle tray, drawer is properly closing now, could not move fridge to do hass, no errors"

We serviced a

JENN-AIR WALLOVEN

Model JJW3430WB02

Near Tabernash, CO 80478

Antonio

Job Details: 09/21/2023

Installed new brakets Found unit needs new ui panel w10673680 $2304.63Lb$189.95 Tp$17.50Sc$149.95Total$2662.03SR#7737381743Cx going to think about it

We serviced a

WHIRLPOOL WALLOVEN

Model WOS31ES0JS01

Near Fraser, CO 80442

Antonio

Job Details: 09/21/2023

Found bad tod and thermol fuse sc$149.95Wpw10545255 $66.62Wp4449751$148.19Lb$189.95Tp$17.50Total$

We serviced a

JENN-AIR WALLOVEN

Model JMW2427LL02

Near Winter Park, CO 80482

Antonio

Job Details: 09/21/2023

Installed new invetor and acu boards unit tested good

We serviced a

THERMADOR WALLOVEN

Model C272TS

Near Colorado Springs, CO 80906

Jerimiah

Job Details: 09/21/2023

"Upper oven not heating after self clean, reset TCO, unit check ok. Charged service call $149.95 CC Auth# J9VN44"

We serviced a

JENN-AIR COOKTOP

Model JGC3536GS01

Near Colorado Springs, CO 80921

Jerimiah

Job Details: 09/21/2023

Cust got first degree burns with blisters after Cust used front left burner on high to boil water. Called techline. Unit should have been listed as a safety call. SR#7737386115 Techline took info down and was instructed to tell Cust that they will be contacted in 3-5 days for resolution from issues with unit.

We serviced a

SAMSUNG MICROWAVE OVEN

Model ME11A7510DS/AA

Near Colorado Springs, CO 80916

James S

Job Details: 09/21/2023

I replaced damaged door and tested unit for proper operation.

We serviced a

SAMSUNG ELECTRIC OVEN

Model NV51K7770SS/AA

Near Colorado Springs, CO 80920

James S

Job Details: 09/21/2023

After arriving on site I decided to try troubleshooting the double wall oven. I did not have a dolly or another set of hands so I was unable to remove the oven from the wall. I contacted Samsung and they walked me through some troubleshooting. We assessed that the issue was the divider switch in the rear of the unit. I ordered the switch and requested a seondd set of hands.

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near Colorado Springs, CO 80924

Brandon

Job Details: 09/21/2023

"Clogged drain pump, removed obstruction and tested ok all checks ok"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA

Near Colorado Springs, CO 80924

Brandon

Job Details: 09/21/2023

"Replaced ice maker it was frozen up, it sensor on auger assy bad replaced auger assy and pcb tested op all checks ok hass passed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Fountain, CO 80817

Mathew

Job Details: 09/21/2023

Replaced icemaker parts and defrosted ice room. Tested icemaker and it cycled. Unit working as expected. Unit is not compatible with hass wireless. Could not run hass.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23R6201SR/AA

Near Colorado Springs, CO 80925

Mathew

Job Details: 09/21/2023

"Found c39 error, frosted up ice room. Replaced all parts, test op icemaker cycling as expected. All okay. Passed hass."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC2

Near Colorado Springs, CO 80925

Mathew

Job Details: 09/21/2023

"Drain hose was too far into drain. Test op, unit working as expected. No error codes found after testing operation."

We serviced a

WOLF COOKTOP

Model CT36G/S

Near Colorado Springs, CO 80908

Jerimiah

Job Details: 09/21/2023

"Smelling gas leak, used bubble solution and found minute leak right above regulator, tightened down, no more leak present. Cust said started noticing gas leak not much later after new water heater was installed. Cust had utility company out same time d3 was out, verified no more leak anywhere in the house after tightening. Unit check ok. Charged service call $149.95 CK Auth# 3YN4AH chk#3307"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Colorado Springs, CO 80924

Jerimiah

Job Details: 09/21/2023

Installed replacement upper bake igniter. Unit check ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Colorado Springs, CO 80915

Glenn

Job Details: 09/21/2023

Install New Element & Thermostats. Vacuum Lint Debris from Backside of unit. All OPS Test:OK