We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS3
Near Albuquerque, NM 87121
Larry
Job Details:
04/12/2024
CX stated that canceled
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Colorado Springs, CO 80905
Roman
Job Details:
04/12/2024
"Ran washer in diagnostics mode and ran all the cycles, no error codes came up. Filled the tub a quarter of the way up and could hear the water backing up inside the wall. Also noticed dirt on the floor board right under the drain line was clean like water had leaked on it. Recommended cx running a small cycle and seeing if washer leaks and having a plumber look at the pipes in the wall."
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model GRSC2352AF0
Near Colorado Springs, CO 80928
Roman
Job Details:
04/12/2024
"Ran fridge in diagnostics mode and ran through cycles, temps to be where they are set at and did not get any error codes. Checked condenser fan, Evap fan and compressor and all okay. Checked the breaker and reset the fridge. Changed the Celsius to Fahrenheit by holding fresh food + and - for ten seconds. Fridge working great. Paid sc $219.90 CC Auth# JY4Y93"
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Colorado Springs, CO 80911
Brandon
Job Details:
04/12/2024
"Dual burner sputtering when on low, adjusted flame up so it is not sputtering all checks ok"
We serviced a
SAMSUNG DRYER
Model DVE45T3200W/A3
Near Colorado Springs, CO 80909
Mathew
Job Details:
04/12/2024
"Found debris in idler pulley. Took apart and cleaned, re assembled and test op, all okay. Unit working as expected."
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9771SR/AA
Near Colorado Springs, CO 80915
Mathew
Job Details:
04/12/2024
"Replaced faulty icemaker and frozen ice pipe. Test op, all okay. $179.95 CC Auth# P9N3HM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Albuquerque, NM 87121
Larry
Job Details:
04/12/2024
CX will RS when the find the POP
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Albuquerque, NM 87121
Larry
Job Details:
04/12/2024
CX complaint - Long dry times - Inspected unit and found it fails the air flow test when connected to the home vent run but passes when disconnected from the home vent run - CX swears the vent is not the issue and wants the unit replaced - Checked heating and operation and the unit is operating as designed - Called tech line (SR7738881492) and trade care team (SR7738817825) to document
We serviced a
FRIGIDAIRE RANGE GAS
Model GCRG3060AFC
Near Colorado Springs, CO 80928
Roman
Job Details:
04/12/2024
"Front left burner is not igniting the gas, took the burner head off and cleaned the hole where the igniter sit and showed cx how to clean them if it happens again. Ran a bake cycle and the oven gets to temp. Did not shut off. Checked the control board and ui board and they look okay. Paid sc $$219.90 CC Auth# JY4Y93"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Fountain, CO 80817
Brandon
Job Details:
04/12/2024
Replaced harness and cover and tested op all checks ok hass oqc passed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Albuquerque, NM 87120
Larry
Job Details:
04/12/2024
CX complaint - cx contacted plumber states there is nothing wrong with the valves in wall/ im not making ice - Inspected unit and found the was an ice blockage in the fill tube - Cleared tube and tested good - Unit is good to go
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Albuquerque, NM 87120
Larry
Job Details:
04/12/2024
CX complaint - Washer not filling with watter - Inspected unit and found the pressure hose kinked - Adjusted hose and tested good - Unit is good to go
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Colorado Springs, CO 80908
Aaron
Job Details:
04/12/2024
"Front left leg of pedestal not level, corrected and tested through drain and spin cycle with four bath towels, no excessive movement, customer watched entire cycle and verified. Advised customer of 5 star survey."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Colorado Springs, CO 80908
Aaron
Job Details:
04/12/2024
"Heating element wire connection came off, corrected and tested unit through diagnostics, element tests good. Advised customer of 5 star survey."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Colorado Springs, CO 80924
Aaron
Job Details:
04/12/2024
"Loose connections in the junction box, loose connection between main control and UI , corrected and tested unit, working well now, no leaks, installed litmus strip and advised customer of survey."
We serviced a
SAMSUNG MICROWAVE
Model ME19R7041FS/AA
Near Colorado Springs, CO 80925
Brandon
Job Details:
04/12/2024
"Bad mag, replaced magnetron and tested op all checks ok"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Colorado Springs, CO 80924
Aaron
Job Details:
04/12/2024
"Heating element and thermostat are shorted out, removed and replaced components, tested unit, working and heating well now. Vent hose paryially crushed, recommend new vent hose. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Colorado Springs, CO 80924
Aaron
Job Details:
04/12/2024
"Idler wheel sticking in assembly, front tub glide tabs are not in position, corrected and tested unit, working and heating well now. Advised customer of survey."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rifle, CO 81650
James R
Job Details:
04/12/2024
Replaced drive motor. Test in service diagnostics. No errors Unit is operation as should. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
CAFE REFRIGERATOR
Model CCP06DP2PBS1
Near Frisco, CO 80443
Erik
Job Details:
04/12/2024
evap leak WR87X34512 and lokring unions WR97X32111/ WR97X10031(x2)/ R600 WR98X20CX claims GE is going to warranty the sealed system AR and RE look for GE dispatch - GE confirmation #071709645GE to cover sealed system repair CX PAID $189.95 autho#Y3XYXL
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC506MPS00
Near Albuquerque, NM 87120
Larry
Job Details:
04/12/2024
*****UNIT IS IN WARRANTY*****CX complaint - Hinge squeeking - Inspected unit and found hinges were not lubricated at the factory - Applied silicone lube and tested good - Unit is good to go
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Grand Junction, CO 81507
James R
Job Details:
04/12/2024
"Customer signed disclaimer. Replaced support,motor and ring turn. Now plate sets flat onto ring. Turn table still wont turn replaced the control test operation is operating as should. Please fill out whirlpool tech satisfaction survey. Thank You."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Fruita, CO 81521
James R
Job Details:
04/12/2024
Replaced tub asy. Finished asy. Test run unit out could see no leaks. Installed unit run again in service diagnostics no errors. Unit is working as should. Put a leak board under unit and took pic. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Colorado Springs, CO 80925
Brandon
Job Details:
04/12/2024
"Bad door switch, getting 5 volts to lock from PCB, defective door switch, replaced door switch and tested op all checks ok hass oqc passed"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Manitou Springs, CO 80829
Carlos
Job Details:
04/12/2024
"Installed control board, and heater assembly, ran test no codes found runs ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Colorado Springs, CO 80923
Aaron
Job Details:
04/12/2024
"Door gasket is out of it's groove, ice maker water inlet slide is pushed in, corrected both and tested through harvest cycle, working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Los Lunas, NM 87031
Larry
Job Details:
04/12/2024
CX complaint - washer does not seem to start after it senses the amount of clothes - Inspected unit and found the capacitor failed - replaced with TS and tested good - Unit is good to go; used 1 W11395618 (Capacitor) from stock
We serviced a
THERMADOR RANGE
Model PRD48WDSGU/06
Near Colorado Springs, CO 80921
Jessie
Job Details:
04/11/2024
- customer says 2 left burners click all the time on medium setting on knob. unit never clicked or caused any issues for me. cleaned the ingniters and ran the unit for a period of time with boiling water. possibility that cutomer did not notice the left burners and right burners have ultra low settings. middle do not.
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS1
Near Falcon, CO 80831
Aaron
Job Details:
04/11/2024
"F7E2 error code upon arrival, removed and replaced motor sump assembly, tested unit, working well now, no leaks, installed litmus strip. Property vacant, unable to obtain signature or advise of survey."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Colorado Springs, CO 80909
Carlos
Job Details:
04/11/2024
"7738841804 cx is brushing against soaking button, All ok no issues, Cx education of functionality"
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Colorado Springs, CO 80905
Carlos
Job Details:
04/11/2024
"Installed tub ring, ran unit 4 times, did not see any leaks. Runs ok. Cx paid labor $189.95 CC Auth# A43M49."
We serviced a
SAMSUNG RANGE
Model NE59J7850WG/AA
Near Monument, CO 80132
Mathew
Job Details:
04/11/2024
"Found all components on stove looking as they should. No burn marks, terminal block checks out. Called Samsung techline to document and troubleshoot, high risk agent deemed issue house related, power side. Stove is not operational at moment due to burn marks on power chord, not covered under warranty."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pueblo West, CO 81007
Domingo
Job Details:
04/11/2024
Replace board everything work correctly Labor $200Parts $270.83Taxes Msp $14.50Total $493.04Paid $493.04 see pic
We serviced a
AMANA DRYER
Model NED5800HW0
Near Pueblo, CO 81001
David
Job Details:
04/11/2024
"Replaced UI and main control board, ran diagnostics, all good."
We serviced a
WHIRLPOOL DRYER
Model LER4634EQ0
Near Pueblo, CO 81004
James
Job Details:
04/11/2024
Installed ordered timer. Tested ops all ckok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Calhan, CO 80808
Aaron
Job Details:
04/11/2024
"Cam pulley nut loose, corrected and tightened, working well now. Advised customer of survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Colorado Springs, CO 80920
Glenn
Job Details:
04/11/2024
"Installed New Icemaker, Cycle Test > Pass , Fill Test > Pass, Bucket is completely full at this time. Explained that the new icemaker is set and ready to go, however, Ice won't begin to harvest until ice level falls below feeler arm. All OPS Test:OK , Paid Remaining Labor Balance of : $189.95 , Autho # HE3493"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Albuquerque, NM 87123
Jason
Job Details:
04/11/2024
installed compressor unit checks ok
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070US/AA
Near Monument, CO 80132
Mathew
Job Details:
04/11/2024
"Found case separation on back of unit with a slight leak, called Samsung techline to document. Agent told me to forward with their process they will need a new Samsung ticket number, as the original is closed. Advised to call back tech support when new ticket number is supplied."
We serviced a
SAMSUNG REFRIGERATOR
Model RF32CG5400SRAA
Near Colorado Springs, CO 80920
Mathew
Job Details:
04/11/2024
"Replaced dented door assy. Test op all okay. Builder Cx, not home to sign ticket."
We serviced a
GE REFRIGERATOR/TOP
Model GSE23GYPECFS
Near Colorado Springs, CO 80907
Ralph
Job Details:
04/11/2024
installed listed oparts and unit checked ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SR
Near Pueblo, CO 81001
David
Job Details:
04/11/2024
"Checked door, drawer slides stiff, cleaned slides . Drawer is closing as it should."
We serviced a
WHIRLPOOL WASHER-DRYER COM
Model WET4027HW2
Near Albuquerque, NM 87109
Jason
Job Details:
04/11/2024
checked unit found harness plug not seated re seated plug unit checks ok
We serviced a
INSINKERATOR GARBAGE DISPOSAL
Model 79326-ISE
Near Colorado Springs, CO 80905
Ralph
Job Details:
04/11/2024
installed part and unit checked
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Calhan, CO 80808
Aaron
Job Details:
04/11/2024
"Removed and replaced timer assembly per SP w11693378, tested unit, working and heating well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Albuquerque, NM 87107
Larry
Job Details:
04/11/2024
CX complaint - Dryer not heating - Inspected unit and found loose connector to element - Secured connection and tested good - Unit is good to go
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Santa Fe, NM 87508
Joe
Job Details:
04/11/2024
"cx complaint - washer tripped breaker and wouldnt start - replaced console, strike and latch orered last visit- tested unit - unit working good"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Santa Fe, NM 87507
Joe
Job Details:
04/11/2024
"cx complaint - making loud scraping noise back of dryer after machine runs a minute - replaced motor, wheel and housing ordered last visit - tested unit - unit good to go"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRB07
Near Colorado Springs, CO 80906
Carlos
Job Details:
04/11/2024
Installed compressor and charged cx will observe
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rifle, CO 81650
James R
Job Details:
04/11/2024
Customer signed disclaimer. Not heating removed rear panel found safety stat blown installed a cutoff. W10900067. Checked heater is good and not shorted. Started unit let cycle several times vent unhooked. 160 hi and 130 lo operating as should. Checked restriction of vent is .80 way to hi will cause drying issues. Should be max of .58Customer needs to have vent restriction taken care of. Please fill out whirlpool tech satisfaction survey. Thank You. ; used 1 W10900067 (CUTOFF-TML) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS00
Near Carbondale, CO 81623
James R
Job Details:
04/11/2024
Replaced recirculation pump. Start unit and test operation. Let unit cycle thru a making of ice. Unit is operating as should. Customer paid $189.95 labor. Auth code RP3KEKCustomer needs to clean unit. There is a cleaner that they will need.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36MHS01
Near Carbondale, CO 81623
James R
Job Details:
04/11/2024
Checked dampner does open and close but doent shut air off completely. Also the thermostat for the freezer is not opening when set to a minimum setting and not shutting unit off. Checked on availability and parts needed are NLA customer will need to replace frig. Customer paid service call $149.95 auth code XJHMK3 Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Aspen, CO 81611
James R
Job Details:
04/11/2024
"Customer signed disclaimer. Removed unit took top cover off. Checked diode,capacitor,transformer. All checked good. Started unit. checked amperage draw when heating 15.4 good. Checked all switches are good. Did find the mounting bracket for switches on right side abit loose. Tightened properly. Test unit several minutes is working. For the vibration did find a mounting screw for right of panel really loose tightened tight. Vibration didnt come back. Please fill ouit whirlpool tech satisfaction survey."
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Colorado Springs, CO 80924
Glenn
Job Details:
04/11/2024
"Adjusted door & Switches, All OPS Test:OK, Explained that manufacturer suggest opening and closing door from center handle, to avoid tweaking the door left or right, since the door switches are very sensitive. Also suggest give door a good closure from center to engage switches 100%"
We serviced a
JENN-AIR WALLOVEN
Model JMW2430LL02
Near Monument, CO 80132
Glenn
Job Details:
04/11/2024
"Install New Switches,.. All OPS Test:OK , Oven Dolly Required to Pull Oven."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Colorado Springs, CO 80911
Ralph
Job Details:
04/11/2024
"installed part and charged the unit, unit started ccooling cust to monitor"
We serviced a
JENN-AIR RANGE
Model JDRP536HL01
Near Monument, CO 80132
Glenn
Job Details:
04/11/2024
Install New LF Control Manifold. Verified no gas leaks at new manifold control. Adjust and verify unit is level. All OPS Test:OK
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS05
Near Monument, CO 80132
Glenn
Job Details:
04/11/2024
"Adjust / Align Burner Assy, All OPS Test:OK, RR Burner on left side now works every time."
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Colorado Springs, CO 80919
Glenn
Job Details:
04/11/2024
"R & R New Drum, All OPS Test:OK"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Calhan, CO 80808
Aaron
Job Details:
04/11/2024
"F8E1 Long fill error code upon arrival, debris lodged in inlet valve, capacitor is bad as well, removed and replaced components, tested and working well now. Advised customer of survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Calhan, CO 80808
Aaron
Job Details:
04/11/2024
"Ice maker tines binding on built up ice, cleared and tested unit through harvest and fill cycles, working well now, fans and baffle are quiet at time of inspection, informed customer of noises made by sealed system as well. Advised customer of 5 star survey."
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA
Near Pueblo West, CO 81007
Brandon
Job Details:
04/11/2024
"Error 39c, replaced ice maker and cycled all checks ok hass oqc passed"
We serviced a
SAMSUNG WASHER
Model WF45B6300AW/US
Near Pueblo, CO 81007
Brandon
Job Details:
04/11/2024
Picked up parts
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Colorado Springs, CO 80951
Carlos
Job Details:
04/11/2024
Installed Control board and UI ran test all ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS05
Near Granby, CO 80446
Antonio
Job Details:
04/11/2024
Found disconnected power at the water valve reconnected unit tested good
We serviced a
BOSCH WALLOVEN
Model HBL5754UC/02
Near Colorado Springs, CO 80920
Jerimiah
Job Details:
04/11/2024
Closing call
We serviced a
WOLF OVEN
Model DO30-2F/S
Near Colorado Springs, CO 80907
Jerimiah
Job Details:
04/11/2024
Installed replacement console. Unit check ok.$. Charged labor as quoted $209.95 CC Auth# 4493CM
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Albuquerque, NM 87120
Larry
Job Details:
04/11/2024
Replaced CX supplied valve-W11482383 - Unit is operating as designed
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Albuquerque, NM 87120
Larry
Job Details:
04/11/2024
CX complaint - af or 'check vent' - dryer - send part # w11224254 vent test kit - Inspected unit and found it operating as designed - Unit passes air flow test - Explained the msg is just a reminder to check the lint screen - Unit is operating as designed
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Albuquerque, NM 87105
Larry
Job Details:
04/11/2024
Installed UI and tested good - Unit is good to go
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Albuquerque, NM 87121
Larry
Job Details:
04/11/2024
Installed parts listed but could not properly test due to electricity issues - Unit should be good to go
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ2
Near Albuquerque, NM 87111
Jason
Job Details:
04/11/2024
installed parts listed unit opperation checks ok
We serviced a
MAYTAG RANGE
Model MGT8800FZ10
Near Grand Lake, CO 80447
Antonio
Job Details:
04/11/2024
Installed ignitor unit tested good
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Granby, CO 80446
Antonio
Job Details:
04/11/2024
Found unit not leveled Leveled unit to prevent it from erroring out unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ1
Near Granby, CO 80446
Antonio
Job Details:
04/11/2024
"Installed grommet, wash motor, and clamps unit tested good Could not test unit setting in storage closet"
We serviced a
KITCHENAID VENT HOODS
Model KVWB400DSS3
Near Granby, CO 80446
Antonio
Job Details:
04/11/2024
Installed blower motor unit tested good
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fraser, CO 80442
Antonio
Job Details:
04/11/2024
Reinstalled clip holding knob also found disconnected wires to time also Reinstalled unit tested good
We serviced a
JENNAIR MICROWAVE OVEN
Model JMW2430DS01
Near Colorado Springs, CO 80920
Jerimiah
Job Details:
04/11/2024
"Unit getting F2E1 stuck key, console needs replacing. Cust holding off. Labor will be $209.95 upon return service if chosen. $149.95 CC Auth# RW4NR9W11236896 console $1021.37"
We serviced a
BOSCH MICROWAVE
Model HMC80152UC/07
Near Colorado Springs, CO 80920
Jerimiah
Job Details:
04/11/2024
"Microwave door has dents a lot the bottom, could not have been dealer, installer, or customer based on how damage was done. Door assy should be replaced. Notating. Closing call.00774824 door assy"
We serviced a
SUB ZERO REFRIGERATOR
Model 661/0
Near Colorado Springs, CO 80904
Ralph
Job Details:
04/11/2024
"UNIT HAD A BAD COND FAN MOTOR, REPALCED PART BUT EXPLAINED TO CUST SHE MAY EXPERIENCE SOME COMPRESSOR DAMAGE, CUST TO MONITOR...AUTHO NO. 49vhv4"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Colorado Springs, CO 80917
Brandon
Job Details:
04/11/2024
"Replaced Ice maker and PCB, cycled Ice maker all checks ok"
We serviced a
WHIRLPOOL WALLOVEN
Model WOS11EM4EB01
Near Colorado Springs, CO 80909
Jerimiah
Job Details:
04/11/2024
"Unit not heating, tried broil, heated, pulled bake, checked resistance 27ohms. Checked voltage was at 47vac idle, acted like bad relay board. Put Unit back together and unit started functioning again. Charged service call. $129.95 CC Auth# U34HW9WOS11EM4EB01 control board $326.74"
We serviced a
SAMSUNG REFRIGERATOR
Model RB12A300635/AA
Near Colorado Springs, CO 80923
Mathew
Job Details:
04/11/2024
Found hinge squeeking during opening of door. Lubricated hinge pin with grease. $129.95 CC Auth# 49MK9H
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pueblo, CO 81001
James
Job Details:
04/11/2024
"Installed ordered parts, recalibrated and tested all ops test good left litmus"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Pueblo, CO 81006
Domingo
Job Details:
04/11/2024
Replace drum with transmission and tub ring test it up ran diagnostic and everything worked fine
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rifle, CO 81650
James R
Job Details:
04/11/2024
Customer signed disclaimer.Performed S15110 replaced timer and knob. Test operation. Operating as should. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Pueblo, CO 81006
Brandon
Job Details:
04/11/2024
"#7006023681, no cool all room, compressor running, error 72c, called tech support did visual support"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Colorado Springs, CO 80921
Jessie
Job Details:
04/11/2024
#NAME?
We serviced a
SAMSUNG DISHWASHER
Model DW80CG5450SRAA
Near Peyton, CO 80831
Mathew
Job Details:
04/11/2024
"Found power supply good. No codes. Power into board 120v. No power out of board, replace main board and test op, control not working still. Replace faulty control, test op all okay."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Monument, CO 80132
Glenn
Job Details:
04/10/2024
"installed Orion PCB, Compressor still not running. Techline: Referred to SR# 7738833865 , Suggest bad info provided by prior techline rep, > Suggest replace Compressor w/ Orion PCB as set. Called Tradecare Team > Jennair > Requested addl labor > Autho# J1AWF90AL2 , Spoke w/ Scott, Amarie Suggest have Tabitha close this ticket and open a new ticket for the sealed system repair, and I can get the addl Labor autho I requested from Jennair. Scott suggested allowing 4 hours and order new compressor : P/N: W11592010, which comes with the orion pcb, suggest tech install both parts revd. Closing this ticket, and Tabitha will create new ticket for sealed system tech."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Colorado Springs, CO 80923
Aaron
Job Details:
04/10/2024
"Cam gears are rubbing against each other during agitation, removed and replaced cam assembly and belt, tested unit, working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cedar Crest, NM 87008
Jason
Job Details:
04/10/2024
checked unit found hinge springs needed to be adjusted to increase tention. moved both springs to further spot on frame unit checks ok
We serviced a
SAMSUNG FRENCH DOOR REFR
Model RF24R7201SR
Near Colorado Springs, CO 80910
Mathew
Job Details:
04/10/2024
"Found icemaker frozen up, auger vent area frozen. Defrosted ice obstruction, cycled ice maker. All okay. Collect svf 129.95. $129.95 CC Auth# 49KF3X"
We serviced a
SUBZERO ICE MACHINE
Model UC-15IP
Near Colorado Springs, CO 80906
Jessie
Job Details:
04/10/2024
"- replaced pump, leak strip added all ok"
We serviced a
UNIQUE GAS RANGE
Model UGP-30CR W
Near Florissant, CO 80816
Ralph
Job Details:
04/10/2024
installed part and unit checked okay
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Rio Rancho, NM 87144
Joe
Job Details:
04/10/2024
"cx complaint - safety dryer loud noise, burn smell - replaced blower wheel ordered last visit - tested unit - unit good to go"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Rio Rancho, NM 87144
Joe
Job Details:
04/10/2024
cx complaint - humming - dishwasher - on start up - replaced sump and drain pump ordered last visit - tested unit - unit goo to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Rio Rancho, NM 87144
Joe
Job Details:
04/10/2024
cx complaint - led needs replaced - inspected unir - needs light in freezer - customer will think abiouit repair
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Avon, CO 81620
Erik
Job Details:
04/10/2024
install mica and test: GOODadvise CX to allow 30 min burn-offCX not available for signature
We serviced a
MONOGRAM RANGE
Model ZDP304NT1SS
Near Beaver Creek, CO 81620
Erik
Job Details:
04/10/2024
connect to smart HQ service:temps reading out of range (35* offset) * see quick picseven with offset temps are consistantly below set temp on average of 15*CALL GE TAG: techline suggests to splice temp sensor and hardwire instead of molex connectorremove offset and test: RESULT: 45* shortfall on average/ voltage to terminal block is sound 120V L1/L2case# 12734430CX must make claim to GE 1-800-386-1215