We serviced a
SAMSUNG WASHER
Model WA52M7750AV/A4
Near Colorado Springs, CO 80919
Jonathen
Job Details:
06/20/2022
"ac6 error code present, nothing is responsive except power buttonParts: $362.95Service Charge: $139.95FRL: J13 - $174.95 Additional Labor: $0.00Other: $14.50Subtotal: $692.35Tax: $29.94Job Rate: $722.29already paid: $139.95declined for nowif wanting repairs done, part # DC92-02005A should be ordered and a balance of $583.34auth#: 99k3jh"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Colorado Springs, CO 80915
Jessie
Job Details:
06/20/2022
"120v into control nothing out, bad controlcontrol#W11162436Parts: $294.81Service Charge: $119.95FRL: L14 - $189.95 Additional Labor: $0.00Other: $14.50Subtotal: $619.21Tax: $24.32Job Rate: $643.53$119.95 autho#49fm33"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Colorado Springs, CO 80906
Jonathen
Job Details:
06/20/2022
"F7E1 Error code, actuator damaged due to screw stuck in basket, removed screw & replaced actuator, caliberated machine, moc okay"
We serviced a
WHIRLPOOL MICROWAVE
Model JMW9530AAB
Near Pueblo, CO 81008
Duane
Job Details:
06/20/2022
"Install previous ordered clock, test oven function."
We serviced a
SAMSUNG WASHER
Model WF45R6100AW/US
Near Pueblo West, CO 81007
Duane
Job Details:
06/20/2022
Homeowner's complaint is cycle does not start in Normal. Tech perform initial start-up in several different cycles. Unable to duplicate fault. Tech had homeowner put a small load in. Unable to duplicate. Inform homeowner to call Samsung is issue returns.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Avon, CO 81620
Antonio
Job Details:
06/20/2022
installed new acu unit is running but unit has now rr600 in it.advisded customer to call SR#7733921921
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA
Near Colorado Springs, CO 80911
James
Job Details:
06/20/2022
Installed ordered parts on operations check OK a. Collected $353.04 which is remainder due
We serviced a
INSINKERATOR DISPOSAL
Model BADGER15SS-1
Near Colorado Springs, CO 80911
Jonathen
Job Details:
06/20/2022
"disposal fell, reinstalled used RTV instaed of plumbers putty, moc okay"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Fountain, CO 80817
James
Job Details:
06/20/2022
Installed ordered parts. All ops test good
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD5A
Near Colorado Springs, CO 80915
Jessie
Job Details:
06/20/2022
"- replaced bad latch, test op, all ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX00
Near Colorado Springs, CO 80906
Jessie
Job Details:
06/20/2022
"- replaced gasket to right side door, all okautho#4w4n3r $209.95"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Colorado Springs, CO 80919
Jonathen
Job Details:
06/20/2022
"noticed 3140 RTV not installed, installed 3140 RTV, moc okay"
We serviced a
MAYTAG DRYER
Model MED8630HW2
Near Edwards, CO 81632
Antonio
Job Details:
06/20/2022
installed ui unit testeed good
We serviced a
JENN-AIR RANGE
Model JIF1450DS
Near Colorado Springs, CO 80919
Jonathen
Job Details:
06/20/2022
"replaced element & convection fan, moc okay"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Colorado Springs, CO 80906
James
Job Details:
06/20/2022
Installed ordered part all ops test good. Left litmus for observation (see quickpics) collected 199.95
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model JNM3163RJ5SS
Near Colorado Springs, CO 80922
Kris
Job Details:
06/20/2022
installed all parts sent mag cntrl power supply door switches etc. ran test op all ok. unit works to spec.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Colorado Springs, CO 80920
Kris
Job Details:
06/20/2022
unit has no error codes. ran unit in diognostic found no issues. cx not happy with my results. called techline to determine cx is overloading machine.7733924023
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS04
Near Colorado Springs, CO 80924
Kris
Job Details:
06/20/2022
installed name plate adjusted door all ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Albuquerque, NM 87123
Jason
Job Details:
06/20/2022
"checked unit found heater seems to be shorting out on high, unit only tripps breaker on high or med. installed heater unit checks ok; used 1 279838 (element) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WWDF540PADM
Near Colorado Springs, CO 80924
Kris
Job Details:
06/20/2022
ran unit is heating to spec informed cx to use rinse aid to help with drying. jane 7193442764
We serviced a
GENERAL ELECTRIC COMPACTOR
Model UCG1510NII
Near Colorado Springs, CO 80906
Ralph
Job Details:
06/20/2022
installed parts and unit checked okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Colorado Springs, CO 80905
Ralph
Job Details:
06/20/2022
"found ice mkr in the half flex state, turned the ice mkr off and then back on and the ice mkr went back to position, tested ice mkr and if cycled and filled, unit chekced okay"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Albuquerque, NM 87121
Jason
Job Details:
06/20/2022
"installed cam and actuator, ran calibration unit opperation checks ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Albuquerque, NM 87120
Jason
Job Details:
06/20/2022
installed dispensor assy unit opperation checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Albuquerque, NM 87120
Jason
Job Details:
06/20/2022
installed led module unit opperation checks ok
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Edgewood, NM 87015
Jason
Job Details:
06/20/2022
installed control boards unit still had same issue found frame wascausing door switch to not get closed intermitantly. adjusted frame unit checks ok
We serviced a
SAMSUNG DRYER
Model DVE52A5500W/A3
Near Pueblo, CO 81006
Duane
Job Details:
06/20/2022
Install previous ordered element and test operation.
We serviced a
THERMADOR REFRIGERATOR
Model T36IB905SP/02
Near Colorado Springs, CO 80908
Anthony M.
Job Details:
06/20/2022
Remove and replace control. Waited for control configuration to complete. All checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Colorado Springs, CO 80923
Kris
Job Details:
06/20/2022
was told by managment unit is already fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Colorado Springs, CO 80918
Kris
Job Details:
06/20/2022
installed new led inside freezer comp. all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Albuquerque, NM 87105
Larry
Job Details:
06/20/2022
Installed parts listed and tested good - Unit is good to go
We serviced a
SPEEDQUEEN WASHER
Model AWNE9RSN116TW01
Near Colorado Springs, CO 80927
Anthony M.
Job Details:
06/20/2022
Upon arrival unit would not unlock and was giving error co error for communication error. Called techline for troubleshooting. Checked all connections at both boards and all checks ok. Was able to clear error by securing connections. Found lid switch was being made too early and was opening randomly during the cycle. Had to bend lid switch to give it more tolerance. Unit now going through cycle properly. Drain is pumping properly and has good flow. All checks ok. If er co comes up again need to replace both boards and harness. Lid switch may have been reason why it wasn't spinning properly causing slow drain error. I tested drain and spin and all checks ok
We serviced a
GENERAL ELECTRIC WASHER
Model GTW500ASNWS
Near Colorado Springs, CO 80917
Kris
Job Details:
06/20/2022
called left msg
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Colorado Springs, CO 80920
Anthony M.
Job Details:
06/18/2022
Remove and replace element. Test and check. All ops check ok. Collected 102.45 labor. $102.45 CK Auth# 9CA39P; saved tckt
We serviced a
WHIRLPOOL FREEZER
Model EV250NXTQ
Near Colorado Springs, CO 80908
Anthony M.
Job Details:
06/18/2022
Cust said unit is tripping gfci. She did try on other outlets and it worked. Checked unit. Not reading more then 5amps from unit. No reason unit would trip breaker. Advised cust best to have units in non gfci outlet. Unit checks ok. Collected service charge. $125.95 CK Auth# LU9HC4
We serviced a
SUBZERO REFRIGERATOR
Model 700TR
Near Monument, CO 80132
Anthony M.
Job Details:
06/18/2022
"Check unit. Unit not cooling below 55deg. Fans working proper. Not getting a good frost pattern. Unit has a slight leak it pulled out of vacuum when power was off. Will need listed parts to repair. Will collect labor on returnService charge $139.95Labor $1390Compressor 4201880 $335Refrigerant $255Evap/Heat exchanger 4201890 $433.90$1,247.81 CK Auth# 99WR94; ordrng 1 4201880 (Compressor kit) and 1 4201890 (Evap/Heat exchanger) and 1 R134a (Refrigerant)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDPWW/AA
Near Monument, CO 80132
Anthony M.
Job Details:
06/18/2022
Remove and replace evap cover. Test and check. All checks ok. Cust did have someone come fix ice maker. Cust will monitor Temps and call if any issues. Collected 102.45 labor. $102.45 CK Auth# JV4W93
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Larkspur, CO 80118
Anthony M.
Job Details:
06/18/2022
Remove and replace sensor. All checks ok. Cust will monitor and make sure Temps stay proper. Did not collect. In notes it says we are billing.
We serviced a
AMANA DRYER - ELECTRIC
Model NED4655EW1
Near Woodland Park, CO 80863
James
Job Details:
06/18/2022
Installed ordered parts. All ops test good
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Woodland Park, CO 80863
James
Job Details:
06/18/2022
Found unit leaking from john guest fitting due to hose damage. most likely from installation. Needs ref left door DA91-05050V & john guest fitting DA62-03914A; ordrng 1 DA91-05050V (Ref left door) and 1 DA62-03914A (John guest fitting)
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Colorado Springs, CO 80923
Anthony M.
Job Details:
06/18/2022
Check unit. Gaskets just have a slight wave in them. They are sealing. Nothing wrong with unit. Advised cust he can take a blow dryer to the gaskets to form them but if they are sealing no need to replace.
We serviced a
SAMSUNG DISHWASHER
Model DW80F800UWS/AA
Near Colorado Springs, CO 80921
Anthony M.
Job Details:
06/18/2022
Check unit. Found unit giving oe error. In test mode unit would just fill and drain repeatedly. Called techline. Techline advised case break is not sensing water flow. Need to replace case break. Cust had to shut water off because his valve under his sink would not cut off water supply. Service charge 119.95Labor 129.95+14.50=144.45Case break dd82-01111a 179.36Cust will call if they decide to repair$119.95 CK Auth# T3VJAU
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Colorado Springs, CO 80920
Ralph
Job Details:
06/16/2022
"unti is freezing in the fridge area, will need new harness ordering part; ordrng 1 wpw10277799 (wire harness)"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDP715SYN4FS
Near Manitou Springs, CO 80829
Kris
Job Details:
06/16/2022
installed new door. ran test op all ok
We serviced a
SPEEDQUEEN DRYER
Model ADE4BRGS175TW01
Near Manitou Springs, CO 80829
Kris
Job Details:
06/16/2022
installed new element ran test op timer is not advancing. d516415; ordrng 1 d516415 (timer needs autho)
We serviced a
GENERAL ELECTRIC WASHER
Model n/a
Near Colorado Springs, CO 80917
Kris
Job Details:
06/16/2022
washer or dryer is not leaking. plumbing inside of house was faulty and plumbing company cause issue. per cx.cx complaint was plubing company ruined machine from busting pipe. cx said 2 inches of 'shit' inside of machine. informed cx they will have to call the plumbing company.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Colorado Springs, CO 80920
Ralph
Job Details:
06/16/2022
"replaced listed parts but will now need this other part for issues with the fridge evap freezing over,; ordrng 1 w11087438 (fan harness assembly)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Albuquerque, NM 87109
Jason
Job Details:
06/16/2022
installed latch unit checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Pueblo, CO 81001
Duane
Job Details:
06/16/2022
Install previous ordered icemaker and control and perform initial start-up.
We serviced a
LG REFRIGERATOR
Model n/a
Near Pueblo West, CO 81007
Duane
Job Details:
06/16/2022
Homeowner wants water filter replaced. Inform homeowner that filters are not covered by HomeSmart. Service Fee - 70.00.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Pueblo West, CO 81007
Duane
Job Details:
06/16/2022
"Excess wear to R / FF door seal. Tech to order part. Homeowner complaint of loud buzz from compressor 5-6 times a day. Tech run cooling system and fan operational tests. Unable to duplicate noise. Spoke with Whirlpool. Run compressor cycling. Noise from 3way valve. Tech will order parts, but need a sealed system tech to evaluate system, replace valve and door sweep and charge. S/R # 7733898282. ; ordrng 1 W10686118 (Door Seal) and 1 W10286069 (Drier) and 1 W10696498 (Valve Body Assy) and 1 W10709318 (Valve Coil)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model T36IT71FN/25
Near Colorado Springs, CO 80904
Ralph
Job Details:
06/16/2022
"unit has a damaged evap cover, and ice mkr, will need both, cust to pay the labo r on the day of the repair of 189.95; ordrng 1 00689159 (evap cover) and 1 00702092 (ice mkr)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Colorado Springs, CO 80911
Jessie
Job Details:
06/16/2022
"- REPLACED HARNESS AND EVAP MOTOR, EVAP MOTOR IS WORKING, DEFROSTED ALL THE ICE ALL OK"
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model GFE28GYNFS
Near Colorado Springs, CO 80904
Ralph
Job Details:
06/16/2022
"un it has a very loud cooling fan , will need a repalcement; ordrng 1 WB26X32571 (cooling fan)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near Albuquerque, NM 87105
Larry
Job Details:
06/16/2022
Checked and found the unit operating as designed the issue is the plumbing in the home.
We serviced a
SAMSUNG WASHER
Model WF42H5200AP
Near Fountain, CO 80817
James
Job Details:
06/16/2022
"Found unit needing rear tub DC97-17039B, front tub DC97-18093B, basket DC97-17037E. All parts are unavailable, a&e already out and discovered same thing. Need to contact asu for nla status"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Fountain, CO 80817
James
Job Details:
06/16/2022
"Found gc seal leaking causing damage to gc, stator, rotor & clutch. Needs gc W11393685, clutch W10754448, stator W10915700, rotor W10915701 need extra time last call of day; ordrng 1 W11393685 (GEARCASE (need autho)) and 1 W10754448 (CLUTCH (need autho)) and 1 W10915700 (STATOR (needs autho)) and 1 W10915701 (ROTOR (needs autho))"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Colorado Springs, CO 80925
James
Job Details:
06/16/2022
"Found french door heater causing breaker to trip. Needs french door divider Da97-12684e 225.86+tax, sc 119.95, labor 174.95, mps 14.50. Total 553.78, cust declined collected 119.95"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN3WW
Near Colorado Springs, CO 80909
James
Job Details:
06/16/2022
"Found suspension suspensionloose causing oob secired and tested. All ops ckok. Advised cust on proper loading, sorting & soap use"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDPBC/AA
Near Colorado Springs, CO 80906
Jonathen
Job Details:
06/16/2022
"installed DA97-14474C & DA82-02703A, installed bead of 3140 RTV around ice room box, moc okaylitmus paper installed"
We serviced a
SUBZERO WINE COOLER
Model 427RHAG-2
Near Colorado Springs, CO 80906
Ralph
Job Details:
06/16/2022
"unit has a fautly compressor for the drawer area, will need new compressor, cusrt paying the service charge today and will pay the rest upon job completion; ordrng 1 7006959 (compressor( Travis autho'd))"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Colorado Springs, CO 80906
Ralph
Job Details:
06/16/2022
"unti has some major damage on the door, will need listed parts to get this unit to run correctly; ordrng 1 DD82-01412B (outer door) and 1 DD82-01594B (control) and 1 DD82-01388A (inner door)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA
Near Pueblo West, CO 81007
Duane
Job Details:
06/16/2022
"Icemaker partially frozen over upon arrival. Steam out ice, dry out iceroom and check components. No issues. Reinstall and perform initial start-up."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model ZISS42NCASS
Near Colorado Springs, CO 80906
Jonathen
Job Details:
06/16/2022
helper completed
We serviced a
DACOR WALLOVEN
Model RO130S
Near Colorado Springs, CO 80909
Jerimiah
Job Details:
06/16/2022
"Installed replacement relay board, repaired wiring to bake element, element was not installed, unit check ok. Charged labor $142.95 CC Auth# 4MN9VJ"
We serviced a
GENERAL ELECTRIC WALLOVEN
Model JTS5000SN1SS
Near Colorado Springs, CO 80919
Jerimiah
Job Details:
06/16/2022
Installed replacement display. Unit check ok.
We serviced a
BEST DOWNDRAFT VENT
Model D49M48SB
Near Monument, CO 80132
Jerimiah
Job Details:
06/16/2022
"Installed replacement control board module, still same issue, called Broan and they said we need a transformer in series with contacts from controller to active damper. Transformer needs to be installed. Closing call"
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD33EASKWW
Near Colorado Springs, CO 80917
Kris
Job Details:
06/16/2022
cx complaint was plubing company ruined machine from busting pipe. cx said 2 inches of 'shit' inside of machine. informed cx they will have to call the plumbing company.
We serviced a
ASKO DISHWASHER
Model D5636
Near Colorado Springs, CO 80920
Anthony M.
Job Details:
06/16/2022
Check unit. Found ui not always responding. Would need to replace ui. Note in ticket says service to be paid if different issue. Did not find any issue relating to this problem. Advised cust she would need to pay sc. She called office to dispute sc while I was in home. Service charge 139.95.. was told not to collect. Labor $149.95. Will collect labor on returnUi 494012 $267.81$289.77 CK Auth# HCU994; ordrng 1 494012 (User interface)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704EBS1
Near Colorado Springs, CO 80921
Anthony M.
Job Details:
06/16/2022
Remove and replace tub seal. Test and check. Ran unit extensively no leaks observed. Advised cust to monitor closely and check leak strip. If any moisture is seen to stop running unit and call us asap. All checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Larkspur, CO 80118
Anthony M.
Job Details:
06/16/2022
Remove and replace listed parts. Had to Defrost freezer. Cleared drain hole. Test and check. All fans working and frost pattern proper. Cust will monitor Temps and call if any issues.
We serviced a
ELECTROLUX DRYER
Model EFME417SIW0
Near Larkspur, CO 80118
Anthony M.
Job Details:
06/16/2022
Before replacing control I rediagnosed unit. Found heating element open and e64 error. Called techline they confirmed unit will not run and will shut down if heater is open. Do not need control board. Will need to replace heating element. 137114000 $281.06. Since we did not need i asked office if we could return control and use those funds for the element. ; ordrng 1 137114000 (Element)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Colorado Springs, CO 80924
Kris
Job Details:
06/16/2022
installed gas valve ran test op all ok. unit tested to spec.
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ1
Near Monument, CO 80132
Jerimiah
Job Details:
06/16/2022
"Waveguide burned out, verified mag and unit is running good in general. Closing call W11197783 Wave guide"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Colorado Springs, CO 80921
Kris
Job Details:
06/16/2022
installed cntrl and ui ran test op all ok.
We serviced a
ASKO WASHER
Model 10766010
Near Colorado Springs, CO 80918
Kris
Job Details:
06/16/2022
unit is not washing on preset called techline to determine needs new ui 235026 and board no longer avail per techline193372
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW
Near Colorado Springs, CO 80918
Kris
Job Details:
06/16/2022
filled unit drained to spec. cx complains says will stop intermitently on normal cycle clothes still wet. 7733898561; ordrng 1 W11502823 (cntrl board needs autho.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Albuquerque, NM 87120
Larry
Job Details:
06/16/2022
CX complaint - Not making ice - Inspected unit and found the ice room at aroung 36degrees - Checked ice box fan and the fan is running but there is an obstruction in the dicting in the liner - Explained that that issue is unrepairable becaust the problem is inside the liner and it is a non-servicable part
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Larkspur, CO 80118
Anthony M.
Job Details:
06/16/2022
Cust said unit had stopped and gave them f9e1 error. I ran unit multiple times and could not duplicate drain issue. Unit is draining at a good rate. No blockages or wierd noises coming from pump. Test cycle all checks ok. Advised cust drain pump may be over heating and or working intermittently. Advised cust I will order drain pump to replace as that's the most likely cause but can't guarantee that will fix as it was working during all my tests. ; ordrng 1 W11412291 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Santa Fe, NM 87507
Jason
Job Details:
06/16/2022
checked unit found im to have bad wire in door going to it door assy needed SR7733904193SC$119.95LABOR$149MISC$17.50UI#W11330486$228.30LH door#W11254958$796.82TX$85.06TOTAL$1396.63AUTHO#L3MV44
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Albuquerque, NM 87113
Larry
Job Details:
06/16/2022
Installed parts listed and tested good - Unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS3
Near Santa Fe, NM 87505
Jason
Job Details:
06/16/2022
"checked unit cleared and re-installed drain line, went to run water to check pump found unit is leaking where wash motor connects to sump, pump motor assy neededSC$119.95LABOR$149MISC$17.50PART#W10805015$345.17TX$28.30TOTAL$659.92CX does not want to repair at this timeautho#YLW4JH"
We serviced a
WHIRLPOOL WASHER
Model MVW8230HC0
Near Albuquerque, NM 87114
Larry
Job Details:
06/16/2022
CX complaint - Goes out of balance with every load - Inspected unit and found F0E9 - tried to update software over-the-air and could not get the unit to connect to cx wifi - Ordeirng control; ordrng 1 W11426291 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Albuquerque, NM 87114
Larry
Job Details:
06/16/2022
CX complaint - doors not aligned and unit is not lvl - Explained that installation issues are not covered by the warranty - Leveled and aligned the doors - Collected 119.95 Auth-K49J9Y
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Albuquerque, NM 87114
Larry
Job Details:
06/16/2022
CX complaint - Washer not starting - Followed instructions on service pointer W11618678 and tested good - Called teshline to document SR7733901847Unit is operating as designed Explained to CX that there will be charges if we have to come back and we do not find any functional issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Rio Rancho, NM 87144
Larry
Job Details:
06/16/2022
Installed facia and - Unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Rio Rancho, NM 87144
Larry
Job Details:
06/16/2022
CX complaint - Seal broke on side - Inspected unit and found the gasket loose from the liner - Reinstalled gasket - Unit is good to go
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Santa Fe, NM 87508
Jason
Job Details:
06/16/2022
"installed sensor harness, found unit is missing damper. property owner is checking with installer to see if they have damper unit opperation checks ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Colorado Springs, CO 80920
Kris
Job Details:
06/16/2022
installed new water line. ran test op all ok leak strip installed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHV04
Near Santa Fe, NM 87508
Jason
Job Details:
06/16/2022
installed im assy unit checks ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS3
Near Santa Fe, NM 87508
Jason
Job Details:
06/16/2022
"checked unit found grid is broken, pump is leaking, and light switch is bad. light switch, grid and pump needed; ordrng 1 WP2149705 (switch) and 1 W11566407 (pump) and 1 WP2313637 (grid)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Rifle, CO 81650
James R
Job Details:
06/16/2022
"flashing code f6 e 1 communicatipon eror between CCU and UI checked wire harness from UI to control. continuity of all wires,ok cut power to reset control still. UI no responce of functions. continues with f6e1 code. tech sheet indicates a failure of the CCU. need to replace. W11505998 this also a core return.; ordrng 1 W11505998 (Electronic Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Silt, CO 81652
James R
Job Details:
06/16/2022
replaced water inlet valve and gasket. as per tech line. checked water temp. still is over 145 degrees too hot. can cause excessive pressure and cause it to leak. suggested before to turn water temp down should be only around 125 degrees. reminded customer. ran unit after repair seems ok not leaking.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Carbondale, CO 81623
James R
Job Details:
06/16/2022
"f24 code over flowf11 issue with CCUin diagnostics gets stuck on C03 keeps draining.can advance to CO5 but unit continues to drain and doesnt shut off. have to unplug to shut off. Unit wont unlock on its own. removed top and released door lock. called tech line reccomend replacing CCU. W11574590no one available to sign ticket. Send part tro L.Dean Tucker 188 Surrey St. Carbondale colorado 81623; ordrng 1 W11574590 (CCU/TIMER), O-SMS tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Basalt, CO 81621
James R
Job Details:
06/16/2022
replaced control and latch. test in service diagnostics. display shuts off after displaying 888.checked wire harness from control to UI asy. good. checked power black to red 12.4vdc good. checked power black to yellow shows power then not. if put into a regular cycle display seems to work. called tech line speaker is causing issue. found speaker just dangling will need to replace UI not connected properly at board. cant turn signal light off. board faulty. order W11325580 is on core return list. have extend coverage effective 10/14/21 took pic; ordrng 1 W11325580 (white console asy)
We serviced a
GENERAL ELECTRIC DOWNDRAFT VENT
Model UVD6361SP1SS
Near Larkspur, CO 80118
Jerimiah
Job Details:
06/16/2022
Install replacement top cover panel. Button still not reaching activator switch. Used double-sided foam tape to fix mechanical functioning issue. Unit check OK.
We serviced a
THERMADOR RANGE
Model PRD486WDHU/03
Near Colorado Springs, CO 80921
Jerimiah
Job Details:
06/16/2022
"Getting E0210 intermittently, currently not displaying error, techline says error is comm issue between clock and display. WiFi board could throw error if food got on it between griddle and right side surface burners. If problems persist ******PLEASE SEND ANOTHER TECH OUT THATS FAMILIAR WITH UNUT******"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Colorado Springs, CO 80911
James
Job Details:
06/16/2022
"Called whirlpool and discussed issue. Ran cycle with soap and found soap oversudsing. Per wp soap is bad and needs to be replaced, DO NOT USE UNTIL NEW SOAP IS PURCHASED."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Colorado Springs, CO 80911
James
Job Details:
06/16/2022
Found lid damaged. Needs lid (white); ordrng 1 W11117421 (LID ASM (MT00) (needs autho))
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model ZISS42NCASS
Near Colorado Springs, CO 80906
Jessie
Job Details:
06/16/2022
"- replaced evap, compressor, and heat exchanger. test op, evap froze over perfectly. pressures good evapan runs all okAUTHO#NP4KH4 $1488.43"