Service History 375 - D3 Appliance

We serviced a

SAMSUNG REFRIGERATOR

Model RF25C5551SR/AA

Near Monument, Colorado 80132

Jessie

Job Details: 10/18/2023

#NAME?

We serviced a

SAMSUNG WASHER

Model WF328AAW/XAA

Near Colorado Springs, Colorado 80907

Roman

Job Details: 10/18/2023

Rolled the inner tub with my hand and looks like something is broken on the inner tub. Took the pump apart and found large pieces of metal stuck inside the tube and pump. The metal is from the tub shaft assembly. Recommend replacing the rear tub w/ bearing. Inner tub and drain pump. Cx did not want to repair. Paid sc cc

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Monument, Colorado 80132

Glenn

Job Details: 10/18/2023

"Install New Dispenser & Vent Assy. All OPS Test:OK , No Leaks."

We serviced a

JENN-AIR RANGE

Model JDR8895AAB

Near Colorado Springs, Colorado 80921

Glenn

Job Details: 10/18/2023

"Lower door locked and not opening. Bad Lower Lock Assy.Lock Assy - 74007429 - 245.60 , Tax $20.14 , MPS $14.50 , Labor $229.95 . Declined Estimate for now. Paid SC fee of $169.95 via Check #1318 , Autho# M3HLWV"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Colorado Springs, Colorado 80921

Glenn

Job Details: 10/18/2023

"Unit not cooling properly. Evap in Frzr Frzn over. Adjusted front legs to provide better pitch so Doors now close on their own.SR# 7737589298Techline: Enter Diag Mode > LAST 3 BARS FRZR TMP to turn on Defrost. Not drawing any power. Defrost Evap in FRZR. Found Defrost heater not 100% connected. Fix connection, Defrost heater now working. All OPS Test:OKPaid SC Fee $149.95 + Labor $209.95 = $374.40 , Autho# NKNF3V"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Colorado Springs, Colorado 80904

Roman

Job Details: 10/18/2023

"Installed new control board, tested the washer and its working great."

We serviced a

WHIRLPOOL DISHWASHER - BUI

Model WDT750SAHZ0

Near Fountain, Colorado 80817

Roman

Job Details: 10/18/2023

Installed spray arm and clip. Made dw is working properly. Dw working great.

We serviced a

FISHERPAYKEL REFRIGERATOR

Model RF135BLPX6N

Near Colorado Springs, Colorado 80903

Jessie

Job Details: 10/18/2023

"Checked unit temps right when I got in home. Freezer is -10 f and refrig is 26f. Investigated customer airflow and controls. Found freezer control set at 2 and refrig set at 2. Freezer is the control and refrig is damper. Adjusted freezer setting and unit cooled at a perfect 36-38 f in refrig and -3 in freezer. Customer was also blocking air vents, gave Instrcutuon . All ok"

We serviced a

THERMADOR REFRIGERATOR

Model T36IT903NP/28

Near Avon, Colorado 81620

Erik

Job Details: 10/18/2023

*see quick pics for unit serial tag BSH dispatch incorrect

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SG/AA 03

Near Colorado Springs, Colorado 80906

Jessie

Job Details: 10/18/2023

Replaced listed parts. Ran haas. All ok

We serviced a

LG REFRIGERATOR

Model LFDS22520S/04

Near Pueblo, Colorado 81001

James

Job Details: 10/18/2023

"found unit with compressor not running. voltage ok,, open compressor windings causing unit to not cool. will need compressor and inverter. advised cust xcel doesn't cover sealed system repairs. and if they have replacement plan xcel will be in touch"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rio Rancho, New Mexico 87124

Larry

Job Details: 10/17/2023

CX Installed capacitor and unit still not working - Unit will need a lower harness-$116.93 and control-$269.46 and labor-$249.95. CX does not want to bear the cost of repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Rio Rancho, New Mexico 87124

Larry

Job Details: 10/17/2023

CX complaint - DW not washing - Inspected unit and found the wash motor failed - Installed sump and tested good - Unit is good to go

We serviced a

WHIRLPOOL WALLOVEN

Model WOC54EC0HS04

Near Albuquerque, New Mexico 87120

Larry

Job Details: 10/17/2023

CX complaint - Oven not heating - Inspected unit and getting a good 120vac through L1 but only 37vac through L2 - Advised cx to call an electrician

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Colorado Springs, Colorado 80909

Carlos

Job Details: 10/17/2023

"Ran test op, found clogged in drain.Unclogged. Runs ok"

We serviced a

WHIRLPOOL WALL OVEN ELECTR

Model WOC54EC0HS04

Near Monument, Colorado 80132

Aaron

Job Details: 10/17/2023

"Customer states the oven is working well, customer states the microwave used to take 2 minutes 9 seconds to cook at 70 percent power to cook his breakfast sandwich is now taking longer since the repair, 66f to 101f for 1 minute at 70 percent timed heat with 12 oz64 to 113 for 1 minute at 80 percent timed heat with 12 oz67 to 1118for 1 minute at 90 percent timed heat with 12 oz65 to 124 for 1 minute at 100 percent timed heat 12 OzDiscussed with techline, whirlpool deems the levels correct and product working as designed SR7737302329Freezer product temperature at time of inspection 2.9fNo payment collected as considered a c/bCustomer left mid appointment, unable to obtain signature or advise of operation."

We serviced a

JENN-AIR RANGE

Model JGS1450ML0

Near Aspen, Colorado 81611

James R

Job Details: 10/17/2023

Made an adjustment of the flame spreader of the left front burner per technical pointer W11643965Have tried several times appears to be working as designed. lights within 4 sec.Customer wanted oven checked as well. Removed cover over bake burner flame is nice and blue and no flutter. Broil burner is the same looks good. signed waiver.

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Aspen, Colorado 81611

James R

Job Details: 10/17/2023

Put thru service diagnostics test 12 no error codes when done. Dispenser handle was out of position would hang up. Removed dispenser and installed handle correctly. Now moves in and out properly.Customer needs to be aware that dispenser has a stop that keeps tray from falling out. Have to push the release tab to completely remove it. This will be required to do in order to fill the soap dispenser. Since unit is setting under a counter. Customer not present to sign waivers. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS00

Near Carbondale, Colorado 81623

James R

Job Details: 10/17/2023

Replaced the circulation pump. Started unit. Is filling ok. Started cooling. Let run unit made a couple trays of ice. Is filling reservoir all the way up. Operation is normal. ice is thicker. Customer signed waivers. Customer paid labor. $149.95 auth code. HY9CUW Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Carbondale, Colorado 81623

James R

Job Details: 10/17/2023

Replaced drain pump. Test operation. Good. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Santa Fe, New Mexico 87507

Jason

Job Details: 10/17/2023

Installed compressor unit checks ok

We serviced a

JENN-AIR REFRIGERATOR

Model JUCFP242HL11

Near Breckenridge, Colorado 80424

Antonio

Job Details: 10/17/2023

"Installed new panel, acu and evap fans/cover"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS1

Near Silverthorne, Colorado 80498

Antonio

Job Details: 10/17/2023

Sr#7737575756 found bad thermistor cx holding on repairs for now $149.95 CK Auth# 9Y9XJ3 paid

We serviced a

JENN-AIR WALLOVEN

Model JMW3430IL02

Near Albuquerque, New Mexico 87107

Larry

Job Details: 10/17/2023

Installed console and tested good - Unit is good to go

We serviced a

CAFE REFRIGERATOR

Model CWE19SP2NTS1

Near Silverthorne, Colorado 80498

Erik

Job Details: 10/17/2023

install parts/ test: compressor runs for 1 minute and locksconnect to smartHQ service:stall/lock compressor WR87X43267physically check compressor (* see quick pics) compressor is burnt/locked need R600 charge as well WR98X20call GETAGcase#11287797

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Colorado Springs, Colorado 80922

Aaron

Job Details: 10/17/2023

"No fault codes upon arrival, tested unit through diagnostics and working well, customer believed that the unit was not rinsing the clothes because the clothes were hot while using high temperature for clothes, advised customer of usage of the unit once more, clothes agitating and submerged in hot water will absorb heat, cold water from rinse is not long enough to effect temperature, customer still using scented laundry detergent, discussed situation with techline SR7737576122"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Colorado Springs, Colorado 80922

Aaron

Job Details: 10/17/2023

"Replaced supports and tested operation, working well now. Advised customer of 5 star survey."

We serviced a

LG WASHER

Model WT5070CW

Near Pueblo, Colorado 81005

James

Job Details: 10/17/2023

during installation of gc found spanner nut the holds. basket down siezed and unable to be removed. unit is unrepairable without being able to get it off. cust stated they have replacement plan. advised cist if that is the case xcel will be in contact to discuss options gc

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Silverthorne, Colorado 80498

Antonio

Job Details: 10/17/2023

Leveled fridge and adjusted door unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHB1

Near Colorado Springs, Colorado 80938

Aaron

Job Details: 10/17/2023

"Spray arm came off and melted on the heating element, replaced heater and element and tested unit, working well now. Advised customer of 5 star survey."

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Divide, Colorado 80814

Mathew

Job Details: 10/17/2023

"Replaced harness and board. Test op, all okay."

We serviced a

ELECTROLUX DRYER

Model ELFE7637AW0

Near Florissant, Colorado 80816

Mathew

Job Details: 10/17/2023

Replaced heating element. Test op all okay.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Pueblo, Colorado 81008

David

Job Details: 10/17/2023

Checked washer Rattle vibration soundsAddressed issue with Technical Service Pointer #: W11695259

We serviced a

GENERAL ELECTRIC RANGE

Model PHS930YPAFS

Near Pueblo, Colorado 81005

David

Job Details: 10/17/2023

"Checked range Put burners thru many heat cycles, could not get it to o do anything out of the ordinary"

We serviced a

BOSCH REFRIGERATOR

Model B36FD50SNS/01

Near Pueblo, Colorado 81001

James

Job Details: 10/17/2023

installed ordered parts. tested ops. all ckok no leaks found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Pueblo, Colorado 81001

David

Job Details: 10/17/2023

"Installed icemaker, imiter board, and receiver board"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Pueblo, Colorado 81001

David

Job Details: 10/17/2023

Installed water valve Put icemaker into test Icemaker filled with water and no drips after fill

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Colorado Springs, Colorado 80904

Carlos

Job Details: 10/17/2023

"Installed capacitor and actuator, ran test opp and calibration all ok"

We serviced a

GE WASHER-DRYER COM

Model GUD27ESSM1WW

Near Colorado Springs, Colorado 80910

Carlos

Job Details: 10/17/2023

"Installed door lid and top cover, ran test op runs ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Colorado Springs, Colorado 80911

Carlos

Job Details: 10/17/2023

Installed control board ran test op all ok

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRS325SDHZ08

Near Pueblo, Colorado 81001

James

Job Details: 10/17/2023

installed ordered part tested ops all ckok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Colorado Springs, Colorado 80915

Jessie

Job Details: 10/17/2023

"Replaced compressor, Drier and control. Charged unit 134a and monitored. Found evap fan motor restating slowly. Replaced evap fan motor as well. All ops ok"

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRS321SDHZ08

Near Colorado Springs, Colorado 80916

Carlos

Job Details: 10/17/2023

Installed thermistors. Cx will observe

We serviced a

FISHERPAYKEL DISHWASHER

Model DD24DDFTX7

Near Colorado Springs, Colorado 80905

Ralph

Job Details: 10/17/2023

cust to replace a part he already did if issue reocurs he will call back...autho no. 39AXAV

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Colorado Springs, Colorado 80906

Roman

Job Details: 10/17/2023

Ran the washer through diagnostic mode and could not get the washer to leak. Ran a tub clean cycle so the tub would fill all the way up and it did. Still could not get it to leak. Washer seems to be draining out okay in the wall. Ran washer again in the left side drain to see if it was over flowing by chance. Noticed the left side washer drain hose was far down the drain. Cut the long drain line down and zip tied it.

We serviced a

BOSCH DISHWASHER

Model SHPM78Z54N/01

Near Colorado Springs, Colorado 80906

Roman

Job Details: 10/17/2023

Fault A00. Codes the tech line said to write down for claim800Fault ident #11018098According Indic #TW034/-Installed new heater o ring and spray arm diverter. Tested the dw for leaks and made sure it was working properly. Dw working great.

We serviced a

SAMSUNG REFRIGERATOR

Model RS28CB760012AA

Near Pueblo, Colorado 81001

Brandon

Job Details: 10/17/2023

Replaced door and tested op all ok hass passed

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9250MW1I

Near Colorado Springs, Colorado 80906

Roman

Job Details: 10/17/2023

Cx mentioned the washer filling when not used in Leica to g the inlet valve. Ran the washer and drain pump doesnt sound good. Checked the filter and found some Bobby pins but drain pump is wearing out. Door handle missing. Recommend replacing the drain pump and handle. Door handle #WP8182080 $105.78 blk Drain pump #280187 $243.02Tax $28.60Total parts $377.40Labor $219.95MPS $14.50Sc $129.95Total cost $741.80

We serviced a

MAYTAG WASHER

Model MVW6200KW4

Near Colorado Springs, Colorado 80903

Roman

Job Details: 10/17/2023

Ran washer and could not get it to leak. Washer are okay. Drain system I. Place is leaking. Recommend calling a plumber to fix the drain system.

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Colorado Springs, Colorado 80921

Glenn

Job Details: 10/17/2023

"Install LF & LR, Center Front & Center Rear, RR & RF Manifolds. Check gas fittings w/ leak detector > Pass, All OPS Test:OK"

We serviced a

KITCHENAID WALL OVEN

Model KEBC277KBL04

Near Colorado Springs, Colorado 80906

Ralph

Job Details: 10/17/2023

"part NLA, cust to replace..autho no. JKXYFY"

We serviced a

GE WASHER TOP LOAD

Model GTW680BSJ6WS

Near Colorado Springs, Colorado 80907

Roman

Job Details: 10/17/2023

Ran washer in diagnostics and multiple error codes came up. Ran tests and when the washer is in agitation mode its making a ticking/ grind noise. Belt is okay and motor is fine. Sounds like something broken inside the gearcase. Recommend replacing the gearcase. Job not approved. Paid sc cc $129.95 CC Auth# 3U4ML3

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMED/AA

Near Colorado Springs, Colorado 80915

Kris

Job Details: 10/17/2023

paid cash 130.00fc temp@-2.6 rc temp 53.1 CX does not want to go through with repair at this time.da97-13757a 251.50

We serviced a

WHIRLPOOL MICROWAVE

Model JMC2427IL03

Near Colorado Springs, Colorado 80924

Kris

Job Details: 10/17/2023

quote in qp cx deciding on repair.cx stated unit has sparks coming from cover plate. recomend changing magnatron and cover plates. W11346197 292.82W10915651 78.2 x2

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL04

Near Colorado Springs, Colorado 80921

Glenn

Job Details: 10/17/2023

"Install New Freezer Door Panel. All OPS Test:OK , Informed customer about survey"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Colorado Springs, Colorado 80922

James S

Job Details: 10/17/2023

Replaced inner door assembly.Tested with rinse cycle.Client will make contact it there are further issues.

We serviced a

SAMSUNG DRYER

Model DVE50T5300

Near Peyton, Colorado 80831

James S

Job Details: 10/17/2023

"Replaced idler, belt, thermal cutoff, and thermistor. Tested for proper operation."

We serviced a

JENN-AIR WALLOVEN

Model JJW3830IL00

Near Colorado Springs, Colorado 80906

Jerimiah

Job Details: 10/17/2023

"Replaced thermal sensor and Copernicus, did temp check, unit still does not maintain temp. Calibrated +8, check again. Cust will keep track of unit functionality. Unit check ok."

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC0

Near Colorado Springs, Colorado 80921

Glenn

Job Details: 10/17/2023

"Install 4 Support Rollers Kit, & Idler Pulley Assy. All OPS Test:OK, Customer just had Vent system cleaned."

We serviced a

KITCHENAID WALLOVEN

Model KOCE500ESS22

Near Colorado Springs, Colorado 80920

Glenn

Job Details: 10/17/2023

"Install New Magnetron, Sensor, Transformer & Fuse. Unit cooked mug of water & Light now coming on as well. All OPS Test:OK , If problem with cooking returns, Replace Inverter - W11578579, and Magnetron - W11578959 , as a pair."

We serviced a

WOLF STOVE

Model GR366

Near Colorado Springs, Colorado 80906

Jerimiah

Job Details: 10/17/2023

"Found existing orifice stamped 36. Called techline to verify if this was correct. Also replacement bake pipe has a lot of carbon buildup. Adjusted shutter to more open. Cust had utilities come out and verify gas pressure is at 7.5, Techline says thats minimum but no way to increase it. Per techline was instructed to just open shutter more to allow more air, Cust will keep track of unit functionality. Closing call"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Colorado Springs, Colorado 80927

Aaron

Job Details: 10/17/2023

"Float switch shorted out causing leak error, removed and replaced, tested unit and working well now, no leaks, installed litmus strip. Advised customer of 5 star survey."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Colorado Springs, Colorado 80920

Glenn

Job Details: 10/17/2023

"Adjust RS Post on center drawer. Tighten handle. If problem returns, suggest order new door face panel, post & door handle. All OPS Test:OK"

We serviced a

SAMSUNG WASHER

Model WF45M5500AZ/A5

Near Colorado Springs, Colorado 80920

Kris

Job Details: 10/17/2023

pulled door boot check struts and weights all good at this time. ran test op unit has slight vibration. would recomend cleaning unit as cx uses fabric softner and will build up in unit causing off balance.

We serviced a

SAMSUNG RANGE

Model NE58F9500SS/AA

Near Colorado Springs, Colorado 80904

Jerimiah

Job Details: 10/17/2023

Front right dual burner infinite switch is loose and cannot always click to off reliably. Needs infinite switch replaced. Cust is holding off on repairs. Labor will be 189.95 upon return service. Charging service call $129.95 CC Auth# 93HU4EDG44-01006A FR infinite switch $185.87

We serviced a

GE MICRWAVE

Model PEM31SF4SS

Near Colorado Springs, Colorado 80904

Jerimiah

Job Details: 10/17/2023

"Installed replacement controller, unit check ok."

We serviced a

WOLF WALL OVEN

Model DO30PM/S/PH

Near Colorado Springs, Colorado 80918

Jerimiah

Job Details: 10/17/2023

"Installed replacement relay board. Reset calibration down to 0 for upper and +7 for lower, unit check ok. Cust will keep track of unit functionality."

We serviced a

SAMSUNG WASHER

Model WA50T5300A

Near Peyton, Colorado 80831

James S

Job Details: 10/17/2023

Replaced all dampers. Tested for proper operation

We serviced a

SAMSUNG WASHER

Model WA52A5500AC/US

Near Colorado Springs, Colorado 80925

Mathew

Job Details: 10/17/2023

"Found debris in inlet valves, sock stuck under agitator. Removed all debris and test op, no codes. All okay."

We serviced a

BOSCH DISHWASHER

Model SHPM78Z54N/20

Near Colorado Springs, Colorado 80920

Kris

Job Details: 10/17/2023

no error codes ran diagnositc cycle tub is leaking called techline for replacement 4103772344

We serviced a

ZEPHYR BEVERAGE CENTER

Model PRB24C01BG

Near Colorado Springs, Colorado 80908

Jessie

Job Details: 10/17/2023

Released noisey evap motor. All ok

We serviced a

SUBZERO REFRIGERATOR

Model 700TC

Near Colorado Springs, Colorado 80907

Ralph

Job Details: 10/17/2023

"disconnected sensor off evap per tech support, cust to monitor...autho TFHAUN"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Peyton, Colorado 80831

Aaron

Job Details: 10/17/2023

"Sound coming from high side of compressor, unit cooling well at time of inspection, discussed with techline and sent video of location and sound. Whirlpool does not consider this to be a functional issue. SR7737580318"

We serviced a

FISHERPAYKEL DISHWASHER

Model DD603ZW

Near Colorado Springs, Colorado 80917

Jessie

Job Details: 10/16/2023

Replaced closures on top doshwasher. No leaks all ok

We serviced a

MONOGRAM REFRIGERATOR

Model ZIC303NPPBII

Near Aspen, Colorado 81611

Erik

Job Details: 10/16/2023

UNIT MAKES ICE AS DESIGNED *SEE QUICK PICSICE BIN FULL ( 3IN DEEP 7x10 IN TRAY) VERY SMALLPROP MGMT EXPLAINED: ICE MAKER MAKES ICE 1/2 FULL THEN YOU MUST LEVEL ICE BIN TO ENCOURAGE MORE ICE PRODUCTION - DESIGN FLAW OF GRAVITY ICE BIN COLLECTION AND SMALL SPACE ALLOWED FOR ICE MAKER AND BINCX CAN CALL 1800-GE-CARES FOR ICE MAKER SPECS

We serviced a

GE REFRIGERATOR

Model QHE16HYPAFS

Near Basalt, Colorado 81621

Erik

Job Details: 10/16/2023

AFTERMARKET IM ASM NOT HOOKED UP - INSTALL ISO VALVE IM4D(ON SITE) TEST: GOODRECOMEND CX DUMP 1ST BATCH OF ICEJOB COMPLETE

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Gypsum, Colorado 81637

Antonio

Job Details: 10/16/2023

Installed new housing and acu unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Gypsum, Colorado 81637

Antonio

Job Details: 10/16/2023

Sr#7737161034

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Edwards, Colorado 81632

Antonio

Job Details: 10/16/2023

U/a

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW08

Near Colorado Springs, Colorado 80915

Carlos

Job Details: 10/16/2023

7737559502 called tech line. Unable to replicate cx complaint. Cools ok and runs normal. Cx will observe and record video of noise if happens again and call back. If it continues need to replace compressor per Tech line

We serviced a

SAMSUNG REFRIGERATOR

Model RS28A500ASR/AA

Near Colorado Springs, Colorado 80904

Mathew

Job Details: 10/16/2023

Cx told me that the fridge is working fine and to cancel service.

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near Albuquerque, New Mexico 87111

Jason

Job Details: 10/16/2023

installed hub unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR SID

Model WRS325sdhzo5I

Near Rio Rancho, New Mexico 87144

Larry

Job Details: 10/16/2023

CX says she has extended warranty - I explained she needs to have it dispatched properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Albuquerque, New Mexico 87112

Jason

Job Details: 10/16/2023

checked unit found control was stuck in a flood mode. reset control unit checks okCK AUTHO#49EM3W $141.00

We serviced a

SUB ZERO ICEMAKER

Model UC-15IP

Near Manitou Springs, Colorado 80829

Ralph

Job Details: 10/16/2023

installed parts and cust to monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pueblo West, Colorado 81007

James

Job Details: 10/16/2023

"found element with copper bushings, replaced with preordered element with stainless bushing per sf. tested ops all ckok. left litmus."

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Pueblo West, Colorado 81007

James

Job Details: 10/16/2023

"unit has 9-2 code found unit intermittently draining and shutting off mid cycle checked ops mechanical ops test good. needs control W11225084 271+tax, sc 129.95, labor 159.95, mps 14.50. total: 597.62/437.67 customer declines at this time. collected 129.95 $129.95 CC Auth# YANJL4"

We serviced a

MAYTAG WASHER

Model MVW6500MW1

Near Albuquerque, New Mexico 87121

Larry

Job Details: 10/16/2023

"CX complaint - Washer not starting - Inspected unit and found the pulley failed damaging the belt - Replaced both from TS and tested good - Unit is good to go; used 1 W10721967 (Cam), and 1 W10006384 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Vail, Colorado 81657

Antonio

Job Details: 10/16/2023

Found bad compressor Sr#7737564868 cx needs called whlp for replacement

We serviced a

JENNAIR RANGE

Model JJW8530DDB

Near Pueblo West, Colorado 81007

James

Job Details: 10/16/2023

"found unit with run away temp error. heater relay stuck causing over temp needs control WP74009714 480.67+tax, & sensor WP74008369 146.38+tax, sc 149.95, labor 175.95, mps 14.50. total: 1018.87/842.92. cust declines collected 149.95 $159.95 CC Auth# 99Y39H"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Albuquerque, New Mexico 87105

Larry

Job Details: 10/16/2023

CX complaint - Washer leaking - Inspected unit and found the drain pump connection a little loose causing a leak - Cleaned and secured connection and tested good - Unit is good to go

We serviced a

SCOTSMAN ICE MACHINE

Model DCE33PA

Near Colorado Springs, Colorado 80906

Ralph

Job Details: 10/16/2023

"installed parts and unit checked okay, cus to mnoitor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Albuquerque, New Mexico 87110

Jason

Job Details: 10/16/2023

Installed impeller and motor unit checks ok

We serviced a

INSINKERATOR GARBAGE DISPOSAL

Model BADGER 900-3

Near Colorado Springs, Colorado 80906

Ralph

Job Details: 10/16/2023

instaled part and unit checked okay

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Colorado Springs, Colorado 80918

Mathew

Job Details: 10/16/2023

"Replaced motion assy. Test op, all okay. Unit would not finish hass after door opens to vent."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Colorado Springs, Colorado 80923

Mathew

Job Details: 10/16/2023

Replaced water pitcher. Unit working as expected.

We serviced a

SAMSUNG REFRIGERATOR

Model RS261MDPN/XAA

Near Colorado Springs, Colorado 80924

Mathew

Job Details: 10/16/2023

"Replaced ice bin. Test op, all okay."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSG/AA

Near Colorado Springs, Colorado 80920

Brandon

Job Details: 10/16/2023

"Errors 39 and 40, replaced ice maker, auger and tray, tested op all ok hass passed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Grand Junction, Colorado 81507

James R

Job Details: 10/16/2023

Removed L.H. F.F. door replaced closer and cam. Lubricated. Reinstalled door. Sounds good no clicking noise. Leveled door. customer signed waivers. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Grand Junction, Colorado 81505

James R

Job Details: 10/16/2023

"She says will intermittantly not fill up properly on deep water setting. Mixed, Delicates, Power Wash and Bulky Towels cycles. She does not use the Normal Eco Entered service diagnostics has no error codes. Did a quick overview test no errors when done. Calibrated unit. Ok. Checked water level pressure tube. Blew thru tubing no indication of a restriction blows thru easily. Started a mixed cycle deep water unit filled all the way. Drained unit and did a bulky/towels cycle. Filled up all the way. Drained unit and then did a power wash cycle. Filled all the way.Called tech line. Explained all the test done. They believe unit is operating as designed. file # 7737563981If customer has any other questions can call customer care. Customer signed waivers.Please fill out survey. Thanks"