Service History 40 - D3 Appliance

We serviced a

JENNAIR DISHWASHER

Model JDPSG244LS2

Near Colorado Springs, CO 80904

Carlos

Job Details: 01/24/2024

"Installed seal ran test, no leaks found."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Grand Junction, CO 81501

James R

Job Details: 01/24/2024

Signed disclaimer. No water. checked filter ok. cant hear water inlet valve. Removed panel over compressor. Removed valve found wire harness to valve not connected right connect good. Test cycled icemaker and water dispenser operating as should. Put a leak board under unit. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

BOSCH DISHWASHER

Model SHXM78Z55N/01

Near Pueblo, CO 81004

James

Job Details: 01/24/2024

found loose wire at main board causing intermittent failure. secured wire and tested unit all ops ckok

We serviced a

BOSCH REFRIGERATOR BOT

Model B36CL81ENG/05

Near Pueblo, CO 81005

James

Job Details: 01/24/2024

ran ice maker through all test. found ice tray frozen causing it to not rotate. broke ice free and unit harvested as designed tested fill. unit fills well with no splashing. advised cust to monitor. if problem persist will need ice maker 12028493 402.49+tax. unit is a callback no money collect

We serviced a

BOSCH DISHWASHER

Model SHE3AR76UC/28

Near Pueblo, CO 81005

James

Job Details: 01/24/2024

"installed pcb, tested ops all ckok. left litmus"

We serviced a

PROFILE WALL OVEN

Model PT7800SH5SS

Near Peyton, CO 80831

Kris

Job Details: 01/24/2024

called assurant. unrepairable email 3-5 business day

We serviced a

GENERAL ELECTRIC DISHWASHER

Model PDT715SYNF

Near Peyton, CO 80831

Kris

Job Details: 01/24/2024

installed all parts sent ran test op all ok at tihs time.

We serviced a

SUBZERO REFRIGERATOR

Model IT-36CI-LH

Near Colorado Springs, CO 80907

Jessie

Job Details: 01/24/2024

"Got to home. Customer showed me what he thinks causes unit to make noise. He moved ice away from ice bucket to force icemaker. It on phone with techline, spoke with Brad. Went through testing. Icemaker would not cycle for us. Instructed to replace icemaker and run test. Replace icemaker, ran test. All ok"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28M9580SG/AA 01 RF

Near Colorado Springs, CO 80928

Mathew

Job Details: 01/24/2024

"Replaced all parts, auger ice maker control and ice bin. Test op all ok. Made sure room is sealed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB6200QLAA

Near Colorado Springs, CO 80925

Mathew

Job Details: 01/24/2024

Replaced door. Test op all okay.

We serviced a

SAMSUNG DRYER ELECTRIC

Model DVE50R5200

Near Colorado Springs, CO 80925

Mathew

Job Details: 01/24/2024

"Found excess lint built up on blower wheel blocking wheel from spinning, lint build up on rollers. Cleared all obstructions and vacuumed out drier. Test op all okay."

We serviced a

MAYTAG M/W OTR

Model MMV6190FZ04

Near Rio Rancho, NM 87124

Joe

Job Details: 01/24/2024

cx complaint - fan runs on high regardless of setting. internal exhaust fan. whenever fan is on - inspected unit and replaced control

We serviced a

SAMSUNG MICROWAVE

Model ME19R7041FS

Near Fountain, CO 80817

Mathew

Job Details: 01/24/2024

Replaced magnetron and transformer.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22M9581SG/AA

Near Colorado Springs, CO 80906

Mathew

Job Details: 01/24/2024

"Water has ran down into bottom of fridge, onto the floor causing existing door damage in front of fridge. Found icemaker iced up, replaced all Ice room parts and control. Test op all okay."

We serviced a

MONOGRAM DISHWASHER

Model ZDT925SPN7SS

Near Glenwood Springs, CO 81601

Erik

Job Details: 01/24/2024

CX states the dishwasher was NOT to blame

We serviced a

GE STACK UNIT

Model GUD27ESSM1WW

Near Glenwood Springs, CO 81601

Erik

Job Details: 01/24/2024

damaged upper left panel correct drum contact point/ test: GOOD see quick picsJOB COMPLETE

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Albuquerque, NM 87111

Jason

Job Details: 01/24/2024

checked unit found damaged wire repaired wire unit checks ok

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Edwards, CO 81632

Antonio

Job Details: 01/24/2024

Found water tray not in it proper location. Installed properly until tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Avon, CO 81620

Antonio

Job Details: 01/24/2024

Found frezzer door not sealing properly adjusted door unit tested good

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ10

Near Sandia Park, NM 87047

Jason

Job Details: 01/24/2024

installed mastic pads unit opperation checks ok

We serviced a

GENERAL ELECTRIC ICE MACHINE

Model UCC15NPRBII

Near Aspen, CO 81611

Erik

Job Details: 01/24/2024

inline filter behind unit leaking - NOT ICE MAKER

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/20

Near Aspen, CO 81611

Erik

Job Details: 01/24/2024

install part on site/ test: GOODJOB COMPLETE

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Los Lunas, NM 87031

Larry

Job Details: 01/24/2024

CX complaint - Washer grunding - Inspected unit and found the shifter failed damaging the splutch - Replaced both with pre-id parts and tested good - unit is good to go

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Rio Rancho, NM 87124

Joe

Job Details: 01/24/2024

cx complaint - dryer not drying cloths in one cycle- damp cloths - inspected unit - replaced thermal cutoff; used 1 W10909685 (fuse thermal) from stock

We serviced a

SAMSUNG DRYER

Model DVE50BG8300VA3

Near Colorado Springs, CO 80911

Mathew

Job Details: 01/24/2024

Found vent housing broken. Replaced broken part and test op.

We serviced a

SAMSUNG DISHWASHER

Model DW7933LRABB/AA

Near Pueblo, CO 81007

James

Job Details: 01/24/2024

Installed ordered part tested operations all check okay. found evidence of mice investigation advice customer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Loma, CO 81524

James R

Job Details: 01/24/2024

"Customer signed disclaimers. Evac system., Replaced drier, Compressor and overload relay capacitor. Evac system again. let set in vacumn for a few minutes vacumn held. Charged system. -6 lo side 60 hi side compressor amperage .80 good. Unit is starting to cool. Please fill out whirlpool tech satisfaction survey. Thank You."

We serviced a

THERMADOR RANGE

Model PRG305WH/04

Near Colorado Springs, CO 80909

Jerimiah

Job Details: 01/24/2024

"Installed replacement parts, Cust will keep track of unit functionality. Unit check ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB0

Near Bosque Farms, NM 87068

Larry

Job Details: 01/24/2024

Installed insulation - Unit should be good to go

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Los Lunas, NM 87031

Larry

Job Details: 01/24/2024

CX complaint - Washer making grinding noise - Inspected unit and found the pulley came loose and was not engaging the splutch - Secured pulley and tested good - Unit is good to go

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Los Lunas, NM 87031

Larry

Job Details: 01/24/2024

CX complaint - Washer making the light in the kitchen flicker - Inspected unit and found the washer pulling about 2 amps when in agitate - Explained that LED lights are more sensitive to amp flux - Washer is operating as designed

We serviced a

KITCHENAID RANGE

Model KFEG504KPS3

Near Socorro, NM 87801

Larry

Job Details: 01/24/2024

CX complaint - odors and smells of newly installed range or oven - plastic - Inspected unit and found the unit is newly installed and needed to be burned in.

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Moriarty, NM 87035

Jason

Job Details: 01/24/2024

chcecked unit could not verify cx complaint at this time checked error codes and unit opperation checks ok

We serviced a

GE REFRIGERATOR

Model TCS18PADBLBS

Near Colorado Springs, CO 80909

Ralph

Job Details: 01/23/2024

"evap fan motor was frozen in place, cleared and unit checked okay...cust paid in full authono. R33TNM"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Colorado Springs, CO 80917

Glenn

Job Details: 01/23/2024

"Unit stopped cooling in FF, Frzr has always been ok. Customer defrosted unit for 3 days with power off and doors open. Still having same issue.Temps upon arrival 39F - 53F, 3F Frzr. Diag Test > Bad Evap Thermistor. SR# 7738310177 , COVER-EVAP (Comes w/ Thermistor and harness) - W11395558 $313.87 , Tax $25.74 , MPS $14.50 , Labor $249.95 , SC $149.95 , Declined Estimate for now until a few weeks & will call us back. Paid SC fee $149.95 , Autho#4J994W"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rifle, CO 81650

James R

Job Details: 01/23/2024

Printed labels took pics ready to send.

We serviced a

SAMSUNG OVEN

Model NE63A6711SS/AA

Near Colorado Springs, CO 80918

Brandon

Job Details: 01/23/2024

"Cx said door glass was cracked but I found no cracks, all checks ok hass would not pass"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO36QMB01

Near Colorado Springs, CO 80904

Ralph

Job Details: 01/23/2024

installed part and unit checked okay

We serviced a

MAGIC CHEF BEVERAGE CENTER

Model HMWC50ST/HMVC58ST

Near Colorado Springs, CO 80904

Ralph

Job Details: 01/23/2024

"unit is a few days out of warranty, and cust would still be responsible for the labor , she is not repairing...cust paid total autho no. UM994V"

We serviced a

WHIRLPOOL RESIDENTIAL REFR

Model WRS321SDHZ08

Near Colorado Springs, CO 80915

Roman

Job Details: 01/23/2024

"Removed the old dispenser and installed new one, tested the ice and water and its dispensing great."

We serviced a

MAYTAG WASHER

Model MHW5630MBK0

Near Peyton, CO 80831

Aaron

Job Details: 01/23/2024

"Unit not properly level, corrected front right leg, tested and working well now, verified by customer. Advised customer of 5 star survey."

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Peyton, CO 80831

Aaron

Job Details: 01/23/2024

"Removed and replaced valve assembly and control, calibrated control and tested unit through diagnostics and bulky cycle, working well now. Advised customer of 5 star survey."

We serviced a

SAMSUNG DISHWASHER

Model DW80R7060US/AA

Near Colorado Springs, CO 80921

Jessie

Job Details: 01/23/2024

Sc error. Slow drain. Took apart the pump and found piece of coffee cup in the pump.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Peyton, CO 80831

Jerimiah

Job Details: 01/23/2024

"Unit inconsistently igniting, and multiple times tries to reignite during preheat. Found oven connected to GFCI breaker and is also being shared with microwave. Advised to isolate each appliance and set to standard breaker over gfci per installation information. Adjusted bake pipe to proper high altitude setting, adjusted surface burners to proper height. Unit check ok. W11162730 DSI board"

We serviced a

JENN-AIR WALLOVEN

Model JMW3430LL02

Near Colorado Springs, CO 80908

Aaron

Job Details: 01/23/2024

"Removed and replaced both oven fan blades, tested unit at 425f, working well now, verified by customer. Advised customer of 5 star survey."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Colorado Springs, CO 80923

Aaron

Job Details: 01/23/2024

"Motor dispenser has power, but is weak, coupling was able to come off of shaft, removed and replaced dispenser motor, tested and working well now. Advised customer of 5 star survey."

We serviced a

GE REFRIGERATOR

Model GTE17GSNBRSS

Near Fountain, CO 80817

Roman

Job Details: 01/23/2024

"Water line has a leak where it goes into the floor, cx had a lot of line left and wanted to use it and not replace the entire line. Cut the line and wrapped it behind the fridge and under the floor. Labor $100.00Sc $129.95 Total cost $229.95. $229.95 CK Auth# H4WW3J *wants invoice mailed"

We serviced a

SAMSUNG DRYER

Model DVE45T6000W/A3

Near Colorado Springs, CO 80906

Roman

Job Details: 01/23/2024

"Turned the dryer on and it will only click, took the dryer apart and the belt was not around the idler pulley, belt and pulley are okay. Put the dryer back together and tested it, dryer is spinning and heating. Recommend not drying heavy uneven loads. Paid sc $129.95 CC Auth# 4ULAJ4"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AV/A2 11

Near Colorado Springs, CO 80905

Roman

Job Details: 01/23/2024

"Ran the washer in diagnostics and washer ran through it all okay, ran a normal cycle and washer stopped at 11 minutes into the cycle, checked control board and motor. Unplugged the hall sensor and plugged back in, washer ran through a cycle. Recommend replacing the hall sensor. Sensor #DC31-00098A $132.20Tax $10.84Part total $143.04MPs $14.50Labor $249.95Sc $129.95Total cost $537.44Paid sc"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Colorado Springs, CO 80927

Aaron

Job Details: 01/23/2024

"Lid lock assembly is shorted out, control cannot sense, verified power at control, unable to test unit further as lid lock is first step in diagnostics. Discussed situation with techline. SR7738302529 Needs latch. Approved onsite. Removed and replaced latch assembly. Tested unit through diagnostics, working well now. Latch w11700916 $85.02Tax $6.97Supplies $14.50Hc $149.95Labor $179.95Total job $436.39No return on parts Auth total due $436.39 #WN33R4"

We serviced a

BOSCH WALL OVEN

Model HBL8750UC/11

Near Colorado Springs, CO 80918

Jerimiah

Job Details: 01/23/2024

Installed replacement display board. Unit check ok charged labor as quoted $199.95 CC Auth# 94HYN9

We serviced a

DACOR DOWNDRAFT VENT

Model RV36S

Near Colorado Springs, CO 80918

Jerimiah

Job Details: 01/23/2024

"Unit not functioning, no rise no response, parts are available for unit, checked incoming voltage off terminal, unit is a 240 unit, 120 is properly set to blower, 55/55 hot/neu going to control board is not. Cust will have to have electrician repair incoming power. Charging 2nd appl sc $99.95 CC Auth# CN43L982633 button board700991 control76457 motor"

We serviced a

KITCHENAID WALLOVEN

Model KOCE500ESS20

Near Monument, CO 80132

Glenn

Job Details: 01/23/2024

"Install New Switches Harness Assy, Sensor, Magnetron & Inverter. All OPS Test:OK"

We serviced a

DACOR SINGLE WALL OVEN

Model MCS130S

Near Colorado Springs, CO 80918

Jerimiah

Job Details: 01/23/2024

"Unit not heating, convection motor making noise. Parts are NLA charging service call $164.95 CC Auth# LAUE3LDE81-05672A RELAY BOARD NLADE81-05631A CONV MOTORDE81-06277A BAKE ELEMENT"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Fountain, CO 80817

Carlos

Job Details: 01/23/2024

Installed control board ran test op all ok.

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS/02

Near Manitou Springs, CO 80829

Ralph

Job Details: 01/23/2024

"unit not draing properly, cleared ice and cleared obstruction in the fz evap drain hole....Amy one hour on this call please"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Colorado Springs, CO 80921

Glenn

Job Details: 01/23/2024

"Attempted to replace FF Door switch, however; wires are foamed in deep into cabinet. Unable to install new switch. Techline: Submitted picture to: robert_yon@whirlpool.com , SR# 7738304449 , Techline submitted for replacement, Customer will receive a call from Manuf. within 3 business days."

We serviced a

WHIRLPOOL WASHER

Model WTW5540SQ0

Near Pueblo, CO 81001

James

Job Details: 01/23/2024

installed ordered parts. tested ops all ckok

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Colorado Springs, CO 80925

Carlos

Job Details: 01/23/2024

"Called Techline SR 7738302675. Replaced heating element. Dryer has temperatures in cycle up to 159 down to 130 degrees, heats ok. Cx has a foil metal vent, cx has to replace vent and clean vents to improve air flow."

We serviced a

GE RANGE

Model PGS950SEF5SS

Near Colorado Springs, CO 80908

Jerimiah

Job Details: 01/23/2024

"Bake igniter dead, needs replacing. Cust holding off on repairs. Labor will be $189.95 upon return service. Charging service call $136.45 CC Auth# A9MF93WB13K10043 bake igniter $177.02"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rifle, CO 81650

James R

Job Details: 01/23/2024

Signed disclaimer. Replaced UI and electronic control. Calibrated unit. Test then in service diagnostics. Unit is working as should. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

SAMSUNG REFRIGERATOR

Model RS22T5201SR/AA

Near Colorado Springs, CO 80923

Mathew

Job Details: 01/23/2024

"Found ice build up in ice route. Replaced ice room assy, auger and bun. Test op all okay."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Colorado Springs, CO 80923

Mathew

Job Details: 01/23/2024

"Replaced all icemaker parts. Sealed room, test op all okay."

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Albuquerque, NM 87114

Joe

Job Details: 01/23/2024

"cx complaint - wont finish cycle qnd leaks - inspected unit - gearcase leaking - needs clutch, gearcase, drain pump and possibly control board - customer declined repair"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Breckenridge, CO 80424

Antonio

Job Details: 01/23/2024

Installed new water valve unit tested good

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Colorado Springs, CO 80908

Brandon

Job Details: 01/23/2024

"Errors 39c, 40c, replaced ice maker, auger clip broke replaced auger assy, tray cracked replaced tray, applied service tips, tested op all checks ok hass not compatible"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Colorado Springs, CO 80927

Mathew

Job Details: 01/23/2024

"Replaced all icemaker parts, sealed room test op all okay."

We serviced a

SAMSUNG REFRIGERATOR

Model RF22K9381SR/AA

Near Colorado Springs, CO 80921

Mathew

Job Details: 01/23/2024

"Replaced all icemaker parts, sealed room and test op all okay."

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7351SG/AA

Near Colorado Springs, CO 80922

Mathew

Job Details: 01/23/2024

"Replaced icemaker, auger and board. Sealed room and test op all okay."

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG

Near Colorado Springs, CO 80915

Mathew

Job Details: 01/23/2024

Replaced wash vane and test op. All okay.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Colorado Springs, CO 80921

Glenn

Job Details: 01/23/2024

"Reseat connections to PCB. All OPS Test:OK, Vent system appears to be ok, however; suggest have vent system cleaned at least once per year. All Talked about Timed Dry Cycle option."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Colorado Springs, CO 80920

Glenn

Job Details: 01/23/2024

cycle will not run - sp w11632927 - special project s17538Install New Capacitor. All OPS Test:OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Rifle, CO 81650

James R

Job Details: 01/23/2024

Signed disclaimer. Adjusted the unit tilted back so door will shut more on its own. Explained to customer that the freezer door has a self aligning feature so the drawer will close properly. This is the design of it. If pull more on the left side can hear the gears slip this is normal when door shuts it straightens out. Operating as should. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Pueblo West, CO 81007

Kris

Job Details: 01/23/2024

installed compressor ran test op all ok at this time. cx will monitor unit for 24 hours before loading with food.

We serviced a

BEKO FRENCH DOOR REFR

Model BFFD3624XSS

Near Pueblo, CO 81007

Kris

Job Details: 01/23/2024

helped jk

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Aspen, CO 81611

James R

Job Details: 01/23/2024

Signed disclaimer. Replaced Console. Test functions of all cycles and options. They are working as should. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Woodland Park, CO 80863

David

Job Details: 01/23/2024

Replaced main control board Ran diagnostics quick cycle All good Cycle selecte going where they are supposed to

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Albuquerque, NM 87114

Joe

Job Details: 01/23/2024

cx complaint - taking too long to dry - inspected unit - found bad heater element - replaced element - unit good to go; used 1 279838 (element) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Rio Rancho, NM 87124

Joe

Job Details: 01/23/2024

cx complaint - not making ice and not cooling correctly - inspected unit - makinmg ice fine now and all temperatures were within range - culd not duplicate issues

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Blue River, CO 80424

Antonio

Job Details: 01/23/2024

Found units clod water line clogged so was timing out cleared unit tested good

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW95HI

Near Aspen, CO 81611

James R

Job Details: 01/23/2024

Cleaned out bellow drain holes and removed front of unit and cleaned out drain pump screen. Reassembled unit. Test operation. Noisy in spin removed rear panel found drain hose not mounted in one place hitting wall. Installed a zip tie. reassembled and test. Ok Customer paid $209.00 service call auth code EYYH9KPlease fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Rio Rancho, NM 87124

Joe

Job Details: 01/23/2024

cx complaint - washer isn't dispensing fabric softener - replaced dispenser and drawer - unit good to go

We serviced a

WHIRLPOOL WALLOVEN

Model WOC54EC0AS04

Near Albuquerque, NM 87120

Larry

Job Details: 01/23/2024

CX complaint - MW light not working - Inspected unit and found the lame failed - Replaced lamp with pre-id part and tested good - Unit is good to go

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Santa Fe, NM 87505

Jason

Job Details: 01/23/2024

installed drain assy unit opperation checks ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Albuquerque, NM 87120

Larry

Job Details: 01/23/2024

CX complaint - Not draining - Inspected unit and found the drain pump failed - Replaced pump and tested good - Unit is good to go

We serviced a

WHIRLPOOL M/W OTR

Model WML75011HZ10

Near Albuquerque, NM 87114

Larry

Job Details: 01/23/2024

CX complaint - Truntable comes off track - Inspected unit and noticed the cx is shorter than usuall and may be bumping the turntable when putting items in the MW - I also noticed a couple very hard grains of rice that may have contributed to the turntable to come off track - I ran the unit a few times for two minuts at a time with no issues - Advised cx to take better care when placing items in MW - Called teckline to document (SR7738308454) - Unit is operating as designed

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Rio Rancho, NM 87124

Larry

Job Details: 01/23/2024

CX complaint - DW leaking - Inspected unit and found an extra piece of insulation inside the door that was hanging into the lip of the tub and wicking up and out and dripping on the floor - Removed extra insulation and tested good - Unit is good to go

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ1

Near Albuquerque, NM 87107

Larry

Job Details: 01/23/2024

CX complaint - Not draining - Inspected unit and found the drain pump failed - Replaced with pre-id parts and tested good - unit is good to go

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Santa Fe, NM 87507

Jason

Job Details: 01/23/2024

checked unit found loose connection at timer re seated plug unit checks ok

We serviced a

WHIRLPOOL WASHER-DRYER COM

Model WETLV27HW3

Near Santa Fe, NM 87507

Jason

Job Details: 01/23/2024

checked unit found a piece of sheet metal vibrating corrected fitment unit checks ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Santa Fe, NM 87507

Jason

Job Details: 01/23/2024

checked unit found roller adjustment bolt want screwed in. installed screw and adjusted level unit checks ok

We serviced a

GE REFRIGERATOR

Model GSS25LSLLCSS

Near Woodland Park, CO 80863

David

Job Details: 01/23/2024

Replaced freezer ledWorking good

We serviced a

JENN-AIR WALLOVEN

Model JMW2430IM03

Near Dillon, CO 80435

Antonio

Job Details: 01/23/2024

Installed new ui panel unit tested good Sc$149.95Lb189.95$339.90 CK Auth# 4U4W39

We serviced a

SAMSUNG MICROWAVE

Model ME21R7051SG/AA

Near Colorado Springs, CO 80922

Brandon

Job Details: 01/23/2024

"Buzzing noise when unit runs, called tech support documented via vs, need to replace high voltage components and wire harness, tech support said to close this ticket and create a new ticket to order parts on"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Colorado Springs, CO 80911

Carlos

Job Details: 01/23/2024

"Installed module, LEDs ok. Cx will observe"

We serviced a

FRIGIDAIRE RANGE

Model FFEH3051VSA

Near Colorado Springs, CO 80904

Roman

Job Details: 01/23/2024

"Called tech support because I I wanted to find out how this stove top works and if the burners are supposed to pulsate, which indicates the elements are working properly. Burners are supposed to pulsate. Tenent had used 2 pans on low and the right side heated up faster on low but also is a different type of burner. Tech line said they are working they way they are supposed too, explained to tenant how they work and what tech line said."

We serviced a

GE REFRIGERATOR

Model CVE28DP2NBS1

Near Eagle, CO 81631

Erik

Job Details: 01/23/2024

labor $99Install IM asmCX request a bill from office for labor ONLY as all other costs have been satisfied

We serviced a

GE REFRIGERATOR

Model GTS22KYNCRFS

Near Gypsum, CO 81637

Erik

Job Details: 01/23/2024

adjust lower door hinge and door post * see quick picsadd petroleum jelly to door sealJPOB COMOPLETE

We serviced a

JENNAIR MICROWAVE

Model JMW2430IL03

Near Colorado Springs, CO 80908

Jerimiah

Job Details: 01/23/2024

"Rick positions 1-5 are one full bubble off being level, position 6 and bottom of oven liner is level. Explained to Techline as well as sending photos, this unit is under review with engineering. Unit it working properly but food is being sloshed back into back end of dishes. Will contact office when if theres a resolution. Closing call. SR#7738301338"

We serviced a

BEKO FRENCH DOOR REFR

Model BFFD3624XSS

Near Pueblo, CO 81007

James

Job Details: 01/23/2024

found unit with shims in rear of unit installed by builder to level doors but when they did it tweaked chassis causing mullion to be raised higher than designed which snapped off the peg piece at the top. also found dents in top of door presumably from pushing unit in. unit will need both fridge doors and mullion. cannot replace mullion without addressing door and shim issue because it will just break again. cust stated that per builder they are trying to replace unit. advised cust that if that doesn't happen to call back. so we can get parts on order to address concerns. do not want to order parts if unit is getting replaced.