Service History 40

We serviced a
SUBZERO REFRIGERATOR
Model 690/S
Near Colorado Springs, CO 80921
SCOTT H
Job Details: 07/13/2021
cleaned cond and reset board cust will watch
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Colorado Springs, CO 80918
GABE B
Job Details: 07/13/2021
Dishwasher installed check ok
We serviced a
SUBZERO REFRIGERATOR
Model SIC36FILH
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/13/2021
installed fill tube heater and remounted hose checked op ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Colorado Springs, CO 80904
GABE B
Job Details: 07/13/2021
Dispenser#w10861000$116.92Tax9.59Sc75.00Labor139.95Total341.46Customer declined estimate
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Colorado Springs, CO 80919
GABE B
Job Details: 07/13/2021
Parts installed check ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Colorado Springs, CO 80927
GABE B
Job Details: 07/13/2021
Found unit need ice maker kit; ordrng 1 Da82-02367a (Yclips) and 1 Da87-19898a (Drain) and 1 Da94-04603a (Board) and 1 Da97-15217d (Ice maker) and 1 Da97-20156b (Ice tray)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QJB00
Near Monument, CO 80132
SCOTT H
Job Details: 07/13/2021
removed filter head and coupled line toghter checked op ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WTR111SFAF00
Near Colorado Springs, CO 80919
GABE B
Job Details: 07/13/2021
Found drain tub clogged defrosted check ok
We serviced a
ASKO DISHWASHER
Model D5253
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/13/2021
still not pumping water right called tech line must be a bad wash pump; ordrng 1 700244 (wash motor (part warranty))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Colorado Springs, CO 80923
GABE B
Job Details: 07/13/2021
Parts installed check ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Colorado Springs, CO 80918
GABE B
Job Details: 07/13/2021
Found intermittent issue ice maker not producing enough ice ordering parts ; ordrng 1 W10300024 (Ice maker) and 1 W10913947 (Inlet valve) and 1 W10826037 (Hardness)
We serviced a
BOSCH COOKTOP
Model NGM8056UC/01
Near Cascade-Chipita Park, CO 80809
RALPH J
Job Details: 07/13/2021
"unit wont stop igniting, once burners are lit, ordering replacement parts; ordrng 1 10004777 (burner base) and 1 10004778 (burner base) and 1 10004769 (ignitor) and 1 10004771 (igniter) and 1 12004873 (spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS01
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/13/2021
cust cancelled call i/m is working
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Colorado Springs, CO 80918
SCOTT H
Job Details: 07/13/2021
needs evap cover hv board fan assy and switching valve; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11256332 (cover-evap) and 1 W11087438 (motor-evap) and 1 W11429989 (coil valve)
We serviced a
WOLF COOKTOP
Model CG365P/S
Near Monument, CO 80132
SCOTT H
Job Details: 07/13/2021
cleaned out orifice checked op ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Colorado Springs, CO 80927
GABE B
Job Details: 07/13/2021
Didn't found any issues ice tray part # please double check .; O-emld tckt
We serviced a
THERMADOR COOKTOP
Model PC364GDBS/01
Near Colorado Springs, CO 80906
RALPH J
Job Details: 07/13/2021
installed part and unit chekced okay
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Monument, CO 80132
SCOTT H
Job Details: 07/13/2021
needs compressorneed two hrs; ordrng 1 W11025999 (compressor)
We serviced a
DACOR COOKTOP
Model RGC365S/NG/H
Near Colorado Springs, CO 80906
RALPH J
Job Details: 07/13/2021
will get approval form Travis when he is in the office for preordering parts before payment; ordrng 1 66972NGH (valve) and 1 66955NGH (valve) and 1 62834 (regulator)
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3
Near Colorado Springs, CO 80922
GABE B
Job Details: 07/13/2021
Found united need heating element open and also unit start without press start; ordrng 1 DC93-00154A (Heater) and 1 Dc97-21429a (Main board)
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Colorado Springs, CO 80907
GABE B
Job Details: 07/13/2021
Found united performance well at this time not issues found
We serviced a
SUBZERO REFRIGERATOR
Model BI48SD-0
Near Colorado Springs, CO 80906
RALPH J
Job Details: 07/13/2021
"unit has a faulty relay board, tech support suggests replacing the boardif cust orders part it will be 7041551, price for the part 298.00, labor 189.95. tax 24.44, mps 12.50, service charge 119.95"
We serviced a
SAMSUNG COOKTOP
Model NE58K9430SS/AA
Near Colorado Springs, CO 80904
GABE B
Job Details: 07/13/2021
Glass top#DG94-00889B$265.36Tax21.7512.50Sc119.95Labor169.95Total589.51; ordrng 1 DG94-00889B (Glass top)
We serviced a
SAMSUNG WASHER
Model WF45R6100AP/US
Near Colorado Springs, CO 80904
GABE B
Job Details: 07/13/2021
Found pump filter loose having small leak adjusted ran dig check ok
We serviced a
KITCHENAID RANGE
Model KDRP767RSS01
Near Colorado Springs, CO 80905
RALPH J
Job Details: 07/13/2021
installed and unigt checked okay
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTS18GSNDRSS
Near Colorado Springs, CO 80905
RALPH J
Job Details: 07/13/2021
installed part and unit checked okay
We serviced a
GE RANGE
Model JKP20B0F2BB
Near Colorado Springs, CO 80906
RALPH J
Job Details: 07/13/2021
unit has a faulty door latch; ordrng 1 WB30T10082 (door latch)
We serviced a
ASKO DRYER
Model n/a
Near Colorado Springs, CO 80906
GABE B
Job Details: 07/13/2021
Parts installed check ok
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111SR/AA
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/13/2021
replaced compressor and filter drier recharged with 7.70 oz checked op ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Colorado Springs, CO 80907
GABE B
Job Details: 07/13/2021
Parts installed check ok
We serviced a
MIELE COOKTOP
Model KM2355
Near Monument, CO 80132
SCOTT H
Job Details: 07/13/2021
installed poarts checked op ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ
Near Colorado Springs, CO 80907
GABE B
Job Details: 07/13/2021
Parts installed check ok
We serviced a
SUBZERO REFRIGERATOR
Model BI-42SD/S/TH
Near Monument, CO 80132
SCOTT H
Job Details: 07/13/2021
replaced dispenser assy and put it in to delay ice checked op ok cust will watch
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Monument, CO 80132
SCOTT H
Job Details: 07/13/2021
remounted felt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Monument, CO 80132
SCOTT H
Job Details: 07/13/2021
needs icemaker and user interface; ordrng 1 W11442053 (ui assy) and 1 W10888882 (icemaker)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA 04 RF
Near Colorado Springs, CO 80919
GABE B
Job Details: 07/13/2021
Parts installed check ok
We serviced a
JENN AIR REFRIGERATOR
Model JFFCC72EHL02
Near Colorado Springs, CO 80906
RALPH J
Job Details: 07/13/2021
"file number 7731210413unit has a faulty compressor, ineffiecient, cust to call and see about getting a repalcement, but im going to order parts today; ordrng 1 W11393142 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model 555555555
Near Colorado Springs, CO 80915
RALPH J
Job Details: 07/13/2021
cleared a little ice
We serviced a
FRIGIDAIRE ICEMAKER
Model LFSS2312TF4
Near Colorado Springs, CO 80918
RALPH J
Job Details: 07/13/2021
installed parts and unit chekce dokay
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pueblo, CO 81004
RALPH J
Job Details: 07/13/2021
"unit has a faulty inverter, will need to be replaced; ordrng 1 w11087200 (invertor)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Colorado Springs, CO 80909
RALPH J
Job Details: 07/13/2021
"still having issues with inverter, rescheduling fo rmonday; schdld next appmnt for 7/12 MON 10-1"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Colorado Springs, CO 80922
RALPH J
Job Details: 07/13/2021
ordering parts; ordrng 1 WPW10313899 (evap) and 1 W10507884 (compressor)
We serviced a
MAGIC CHEF BEVERAGE COOLER
Model BTWB530ST1
Near Colorado Springs, CO 80907
GABE B
Job Details: 07/13/2021
Found unit not cooling at all call office dispatch # from magic chef not on the ticket .
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Colorado Springs, CO 80917
GABE B
Job Details: 07/13/2021
Timer#WpW10185982$145.90Tax11.9612.50Sc119.95Labor139.95Total417.76Customer declined estimate
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/13/2021
"needs fill tube heaterfill tube/65.08,labor/89.95,tax/5.34,mps/12.50,total,172.87; ordrng 1 W11230096 (tube-water)"
We serviced a
MIELE DISHWASHER
Model G4977 SCVI SF
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/13/2021
in stalled front panel checked op ok
We serviced a
MIELE DISHWASHER
Model G2150 SCU
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/13/2021
found d/w sudsing up used vet oil to clear and wash out checked op ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Colorado Springs, CO 80909
RALPH J
Job Details: 07/13/2021
"unit also had a bad inverter , will need ot be replaced..; ordrng 1 DA92-00483N (inverter)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1846VSA
Near Monument, CO 80132
SCOTT H
Job Details: 07/13/2021
replaced parts sanded and painted burnt spot checked op ok
We serviced a
U-LINE REFRIGERATOR
Model U-2218RGLS
Near Colorado Springs, CO 80906
RALPH J
Job Details: 07/13/2021
"tightened door hinge screws, umot checked okay"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Colorado Springs, CO 80907
GABE B
Job Details: 07/13/2021
Parts installed check ok
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS09
Near Colorado Springs, CO 80907
GABE B
Job Details: 07/13/2021
Found unit stock key for turn table selection reset power solved to issue back working properly
We serviced a
FISHERPAYKEL REFRIGERATOR
Model RF172GDUX1
Near Colorado Springs, CO 80904
RALPH J
Job Details: 07/13/2021
"was unable to smell anything odd smelling coming from thr fridge section or the freezer area, cust believes she is, but i am not, to me unit checked okay"
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near Colorado Springs, CO 80919
GABE B
Job Details: 07/13/2021
Found hardness damage to the pump was repaired check ok
We serviced a
MIDEA DRYER
Model MLE45N1BWW
Near Pueblo, CO 81005
DUANE
Job Details: 07/13/2021
Repairs to vent housing and tube. Test operation of element in all cycles. Explain to homeowner they may need to have vent in home cleaned from connecting adapter to chase.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW
Near Colorado Springs, CO 80919
GABE B
Job Details: 07/13/2021
Found pulley cover loose adjusted check ok back proper operation and noise level
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Colorado Springs, CO 80919
GABE B
Job Details: 07/13/2021
Parts installed check ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near Colorado Springs, CO 80909
RALPH J
Job Details: 07/13/2021
"unit actually had broken wires, that i repaired"
We serviced a
MIELE WASHER
Model W1918
Near Pueblo, CO 81003
DUANE
Job Details: 07/13/2021
Install previous ordered parts and test all cycle functions.
We serviced a
GENERAL ELECTRIC RANGE
Model JB750EJ6ES
Near Pueblo West, CO 81007
DUANE
Job Details: 07/13/2021
Install previous ordered element and found switch shorted closed. Order switch to replace. ; ordrng 1 WB24T10029 (Switch R/R)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS4
Near Monument, CO 80132
GABE B
Job Details: 07/13/2021
Tech was assigned as a helper;
We serviced a
AMANA DRYER
Model NED4655EW1
Near Pueblo, CO 81004
DUANE
Job Details: 07/13/2021
Repairs to element wiring and vent tube. Test operation at all temp cycles.
We serviced a
COVE DISHWASHER
Model DW2450WX
Near Colorado Springs, CO 80904
RALPH J
Job Details: 07/13/2021
installed listed part and unit checked okay
We serviced a
SUBZERO REFRIGERATOR
Model 650/S
Near Colorado Springs, CO 80907
RALPH J
Job Details: 07/13/2021
unit had a bad cond fan motor
We serviced a
AMANA DRYER
Model LEA60AW
Near Pueblo, CO 81001
DUANE
Job Details: 07/13/2021
Install previous ordered parts and test functions.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060US/AA
Near Colorado Springs, CO 80919
GABE B
Job Details: 07/13/2021
Found loose wheel put back correctly check ok
We serviced a
GE PROFILE RANGE
Model n/a
Near Pueblo, CO 81005
DUANE
Job Details: 07/13/2021
R/R valve not opening. 3 caps are warped. Needed parts are no longer available at authorized vendor. Homeowner will pay service fee.
We serviced a
WOLF RANGE
Model n/a
Near Colorado Springs, CO 80906
RALPH J
Job Details: 07/13/2021
pan has a wavy portion cust was not happy with..PLEASE GIVE THIS TO SOMEONE ELSE OR HAVE GREAT PLAINS SEND HER THE PART AND SCHEDULE ONCE PART PASSES HER INSPECTION.; ordrng 1 815602 (pan)
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Pueblo, CO 81005
DUANE
Job Details: 07/13/2021
Repair kink in water line and check for leaks. ; used 1 TJ80-50. / SPFU14 from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5561SG/AA
Near Monument, CO 80132
RALPH J
Job Details: 07/05/2021
"finished helper call, unit checked okay"
We serviced a
ASKO DRYER
Model n/a
Near Colorado Springs, CO 80906
GABE B
Job Details: 07/05/2021
Roller#381491qty2$99.94Tax8.1912.50Sc119.95Labor179.95Total420.53; ordrng 2 381491 (Support wheels)s
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Colorado Springs, CO 80907
GABE B
Job Details: 07/05/2021
Found water pressure issues unit not getting enough water to inlet valve to be distributed dispenser and ice maker instruct customer to have a plumber to check issue
We serviced a
SAMSUNG RANGE
Model NX60T8311SS/AA
Near Colorado Springs, CO 80907
GABE B
Job Details: 07/05/2021
Found bad ignite ordering parts; ordrng 1 DG94-01012A (Igniter)
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Colorado Springs, CO 80906
GABE B
Job Details: 07/05/2021
Parts installed check ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Colorado Springs, CO 80904
RALPH J
Job Details: 07/05/2021
"unit is intermittent on dispensing icer, will neerd listed parts to fix the issue file number 7731108620; ordrng 1 W10370594 (paddle) and 1 2177331 (shim kit) and 1 W10656771 (door switch)"
We serviced a
BOSCH REFRIGERATOR
Model B36CL80ENS/06
Near Colorado Springs, CO 80907
RALPH J
Job Details: 07/05/2021
"cust says that when ever he plugs his refigerator into the outlet behind the fridge that is a GFI it pops the GFI, and the GFI outlet is 120v. currently the unit is plugged into an outlet that is providing 120v and currently the unit is working correctly. tech support said that cust must get his outlet set up for a dedicated outlet"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26J7500SR/AA
Near Colorado Springs, CO 80903
RALPH J
Job Details: 07/05/2021
ordering parts; ordrng 1 DA82-02701A (ice mkr kit) and 1 da82-01415a (leak kit) and 1 DA32-10104N (sensor) and 1 DA97-12608B (evap cover)
We serviced a
BOSCH WALLOVEN
Model HBL87M52UCC/02
Near Colorado Springs, CO 80906
RALPH J
Job Details: 07/05/2021
couldnt get refund on parts so will reschedule to see if i can get it done tomorrow; schdld next appmnt for 6/29 TUE 7-8
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/05/2021
found fill tube wire broken repaired and cleared ice checked op ok
We serviced a
KITCHENAID RANGE
Model KEMS308SSS05
Near Colorado Springs, CO 80919
RALPH J
Job Details: 07/05/2021
as in was closing ticket computer did some weird stuff if part numbers did not come over please tell me
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2033VS2
Near Colorado Springs, CO 80910
GABE B
Job Details: 07/05/2021
Shelf#240358927$133.62Bottom#240364790$134.52Tax21.99Sc75.0012.50Labor129.95Total507.58Please bill customer 75.00 second appointment same place declined estimate.
We serviced a
SUBZERO REFRIGERATOR
Model 650/F
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/05/2021
found drip pan has a crack in it cust going to repair
We serviced a
SUBZERO REFRIGERATOR
Model 650/02
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/05/2021
installed gasket checked op ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Pueblo West, CO 81007
DUANE
Job Details: 07/05/2021
Replace freezer lamp assy to correct lamps in fresh food section. ; used 1 W10695459 (Lamp Module) from stock
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Palmer Lake, CO 80133
SCOTT H
Job Details: 07/05/2021
installed led module checked op ok
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Pueblo, CO 81006
DUANE
Job Details: 07/05/2021
Install previous ordered parts and test all cycle functions.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Pueblo, CO 81004
DUANE
Job Details: 07/05/2021
Repair lamp housing. Homeowner will replace lamp.
We serviced a
FRIGIDAIRE DRYER
Model FFRE4120SW2
Near Colorado Springs, CO 80910
GABE B
Job Details: 07/05/2021
Found temp relay not closing intermittent ordering main board; ordrng 1 5304521162 (Ui) and 1 5304521161 (Main pcb)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS990SLM00
Near Pueblo West, CO 81007
DUANE
Job Details: 07/05/2021
Install previous ordered icemaker and test cycle functions.
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Pueblo, CO 81004
DUANE
Job Details: 07/05/2021
120V tomoter side of circuit. 18V to heater side of circuit. Homeowner will have to call an electrician to diagnose power circuit to dryer.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Colorado Springs, CO 80919
GABE B
Job Details: 07/05/2021
Found unit defrost sensor and Evap cover ordering parts; ordrng 1 Da97-12609c (Evap cover) and 1 Da32-10104c (Defrost sensor) and 1 Da82-01415a (Leak kit)
We serviced a
ROPER DRYER
Model RGD4516FW0
Near Pueblo, CO 81004
DUANE
Job Details: 07/05/2021
"Used bubble mix to detect leaks. None found in either the burner or the inlet plumbing. Test run in several cycles. Gas smell upon initial start-up and less during reheat. Tech call Whirlpool Tech Assist. They say reduce gas BTU by 4% per 1000 ft of elevation above 2000ft. ( pg. 10 of Installation guide, headed GAS REQUIREMENTS. ) ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Pueblo, CO 81001
DUANE
Job Details: 07/05/2021
Pull diagnostic and check for fault codes. None found. Verify operation of chime signal. Verify proper operation of lid lock.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Colorado Springs, CO 80906
GABE B
Job Details: 07/05/2021
Parts installed check ok
We serviced a
SPEEDQUEEN DRYER
Model ADEE9RGS175TW01
Near Colorado Springs, CO 80909
GABE B
Job Details: 07/05/2021
Found burn connection to the tco replaced for my stock connector check ok
We serviced a
FISHERPAYKEL DISHWASHER
Model DD24DTI9
Near Colorado Springs, CO 80906
RALPH J
Job Details: 07/05/2021
installed part and unit chekce okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS42QMX00
Near Pueblo, CO 81003
DUANE
Job Details: 07/05/2021
Install previous ordered kit. Test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Colorado Springs, CO 80925
RALPH J
Job Details: 07/05/2021
installed part vand unit checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS01
Near Colorado Springs, CO 80908
SCOTT H
Job Details: 07/05/2021
found shut off arm out of bracket remounted and tightend down checked op ok
We serviced a
BOSCH WALLOVEN
Model HBL87M52UCC/02
Near Colorado Springs, CO 80906
RALPH J
Job Details: 07/05/2021
"FORGOT THAT PARTS WERE UNDER A YEAR WARRANTY, so need to refund the difference of the labor and parts, parts paid for were 361.36, service charge and labor is 309.90. 361.36 - 309.09 = 52.27, Pat refunded the amt"