We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Cripple Creek, Colorado 80813
David
Job Details:
02/20/2024
"Replaced wire harness and bake element Not tripping breaker, working great"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Colorado Springs, Colorado 80906
Carlos
Job Details:
02/20/2024
Installed element and cut off runs all ok. Recommend cx have vents cleaned
We serviced a
JENN-AIR ICE MACHINE
Model JUIFN15HX01
Near Monument, Colorado 80132
Jessie
Job Details:
02/20/2024
"UNIT PULLED OUT IN MIDDLE OF BAR AREA BEFORE ARRIVAL. PER D3 POLICY CUSTOMER WILL NEED TO HAVE REINSTALLEDReplaced pump. Unit had a shorted water level sensor. Test op. Watched unit make a couple batches of ice. ALL OKLEAK STRIP ADDED, WAIVER SIGNEDPerson here needed to leave. Asked me to turn off unit because I would like someone here while it makes 1st full bucket of ice. When they come home they will just need to turn the unit on."
We serviced a
KITCHENAID DOUBLE WALL OVEN
Model K0DE500ESS02
Near Colorado Springs, Colorado 80906
Jerimiah
Job Details:
02/20/2024
"Installed replacement door. Unit check ok, charged labor as quoted $218.44 CC Auth# 4CNWW4"
We serviced a
WHIRLPOOL WALLOVEN
Model KOCE500ESS20
Near Falcon, Colorado 80831
Aaron
Job Details:
02/20/2024
"Removed and replaced components, tested unit , heating well now, no error codes. Advised customer of 5 star survey."
We serviced a
JENNAIR WALLOVEN
Model JMW3430IL03
Near Monument, Colorado 80132
Glenn
Job Details:
02/20/2024
"Called Tradecare Team > Transfer to Jennair who provided a new concession for 2X Labor, Since new issue. Autho# J1AEEZ0DL2 , Customer was called by Jennair while I was onsite. They walked customer through several different steps to reconnect unit and indicated that the Numeric Keypad Option is apparently not available for Oven Temp or Microwave, only the Scroll option. Customer request they have Engineering put in an update for Numeric Keypad option. They suggest customer call Jennair back directly if Power Failure Error or Update Failure Error returns. Also request a new ticket (Not Callback!!!) All OPS Test OK at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Peyton, Colorado 80831
Aaron
Job Details:
02/20/2024
"Control is not sending power to UI console, removed and replaced control, tested unit through diagnostics and working well now, no leaks, installed litmus strip and advised customer of 5 star survey."
We serviced a
SAMSUNG DRYER
Model DVE50BG8300VA3
Near Colorado Springs, Colorado 80924
Brandon
Job Details:
02/20/2024
"Added more damping pads to the bottom where it is rattling, tested op all checks ok not rattling anymore hass oqc passed"
We serviced a
SAMSUNG RANGE - ELECTRIC
Model NQ70CG700DSRAA
Near Colorado Springs, Colorado 80924
Brandon
Job Details:
02/20/2024
Replaced board and tested op all checks ok hass oqc passed
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Colorado Springs, Colorado 80920
Glenn
Job Details:
02/20/2024
Install New Belt & Thermostats. All OPS Test:OK
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Pueblo, Colorado 81005
James
Job Details:
02/20/2024
"installed preordered parts, tested ops all ckok"
We serviced a
BOSCH DISHWASHER
Model SHPM88Z75N/20
Near Colorado Springs, Colorado 80906
Roman
Job Details:
02/20/2024
"Dw has sitting water inside, tried getting it to drain and it would not, removed the filter and found corn and plastic packaging. Removed it and got the dw to drain. Ran it through cycle and it is filling spraying and draining out okay. Lower rack has missing wheels handle falling off. Rack is not sitting correctly and hitting the door. Recommend replacing the rack. Lower rack #20000533 $188.26Tax $15.44Total part $203.70MPs $14.50Labor $99.95Sc $149.95Total cost $461.10Paid sc cc $149.95 CC Auth# M4EK49"
We serviced a
THERMADOR COOKTOP
Model CV136
Near Pueblo, Colorado 81005
James
Job Details:
02/20/2024
found control box with significant damage.. cust declines repair. collected 149.95 $149.95 CK Auth# 9WAFJ4
We serviced a
KITCHENAID WALLOVEN
Model KOCE500ESS22
Near Colorado Springs, Colorado 80920
Glenn
Job Details:
02/20/2024
"Install New Lamp & Socket. Light is Now working. Suggest customer give door a good close to make certain light is turning off, as this unit is very sensitive if door is just barely shut. (Has to activate both switches. All OPS Test:OK"
We serviced a
SAMSUNG WASHER
Model WF50R8500AW/US
Near Colorado Springs, Colorado 80908
Jessie
Job Details:
02/20/2024
Right spring snapped in half. Replacing shocks. Customer warned about any other damages. Unit tub laying on the ground.Spring#dc61-01257n $88.684x Shock#dc66-00470d $82.40 eachTotal parts $418.28Tax $34.29Sc $129.95Msrp $14.50Labor $199.95Total $796.98No return on parts
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Colorado Springs, Colorado 80905
Roman
Job Details:
02/20/2024
"Installed new temp sensor and control board, ram diagnostics and it passed the tests. Ran a bake cycle and ran different temps oven heating up and staying at proper temps. Oven is off by about 10 degrees but not abnormal for oven to b off a little, oven and stove top working great."
We serviced a
GE RANGE
Model JB256DM3WW
Near Colorado Springs, Colorado 80904
Roman
Job Details:
02/20/2024
"Double checked all wiring on the unit and theyre are all okay, ohmed out all the grounds. Checked the controlBoard and bake elements all okay. Cx had breaker updated to 100 amps and that is not the issue. Oven when on bake is pulling 4.6 amps that would not be enough to trip a breaker. Called tech support and they gave the cx a help number. There is no more I can do. File number 12313535"
We serviced a
GE RANGE
Model JB968SOL2SS
Near Colorado Springs, Colorado 80906
Ralph
Job Details:
02/20/2024
"unti was just not set correctly, cust is happy with the repair, nothing wrong at this time...autho no. T93PX9"
We serviced a
SUBZERO REFRIGERATOR
Model BI-36UFD/0
Near Colorado Springs, Colorado 80906
Ralph
Job Details:
02/20/2024
"on last visit did not program unit with the correct code, remedied that cust to monitor"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Colorado Springs, Colorado 80919
Glenn
Job Details:
02/20/2024
"R&R New Lower Harness. All OPS Test:OK , Informed customer about 5 star survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Colorado Springs, Colorado 80904
Roman
Job Details:
02/20/2024
"Ice bin is full of ice. Ran the fridge through all diagnostics and fridge passed every test. Ice bin has a full bin of ice so I know it is working. Talked with tech support last time and they explained that the ice maker can take up to 48 hours to make cubes, not stating how many in how many hours but the ice maker is making ice. Cx said the popping noise stopped. Spoke with Carlos about this since hes been on it as wells and the fridge is working properly and ice maker. If cx calls back we need to collect a sc"
We serviced a
SPEEDQUEEN DRYER
Model ADG3LRGS111TW01
Near Colorado Springs, Colorado 80919
Roman
Job Details:
02/20/2024
Installed hose clamp and heat tape around the vent. Made sure no air was getting by. Tested the dryer and its working great. Sc $129.95MPs $20.00Total cost $149.95Paid check #490 $149.95 CK Auth# 443KEA
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Fountain, Colorado 80817
Carlos
Job Details:
02/20/2024
"Cx education push to start service pointer W11679421, The Power and Push to Start buttons on the console may be perceived as difficult to push, which may lead to confusion powering on or starting the unit. Customer instruction around how the Push to Start switch should work: push and hold the switch for 1-3 seconds and no more than 10 seconds. The cycle will start after the switch is released. Showed cx how to properly start unit"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Cripple Creek, Colorado 80813
David
Job Details:
02/20/2024
Replaced wire harness and bake element Tested and is not tripping the breaker
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Colorado Springs, Colorado 80938
Jerimiah
Job Details:
02/20/2024
"Unit making intermittent loud buzz noise but stops of corners of door or console are held against unit. Tightened down all available screws including mount screws. Verified door and console integrity. Tested 8 times, could not get unit to reproduce problem. Advised to video issue and call back if problem persists. Closing call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Santa Fe, New Mexico 87507
Jason
Job Details:
02/20/2024
installed parts unit checks ok
We serviced a
GE RANGE
Model JGB635REK1SS
Near Colorado Springs, Colorado 80925
David
Job Details:
02/19/2024
"Checked range Ran bake cycle, flame lifting off burner some, adjusted air shutter. Flame lifting could cause unburned gas to come out of vent. Could not find anything else"
We serviced a
WOLF RANGE
Model DF486G
Near Colorado Springs, Colorado 80906
Roman
Job Details:
02/19/2024
"Spoke with the cx and explained that the serial is important to getting the correct parts. Cx was going to call wolf and try to get a serial of some sort. Parts I have in this invoice were my best guess and had Scott, and multiple people from tech line try to get me the closest to the correct part number. Does not mean they will resolve the issues either. Bake element #811932 $272.04Control board #826179 $266.65Control panel #806828 $597.50Tax $93.17Total parts $1229.36MPs $14.50Labor $349.95Total cost $1593.81"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW
Near Pueblo, Colorado 81001
Domingo
Job Details:
02/19/2024
Replaced board water inlet and water level test the washer it pass test calibrated washer
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Colorado Springs, Colorado 80906
Carlos
Job Details:
02/19/2024
"Ran test, found debris in tub ring, removed, runs ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Colorado Springs, Colorado 80906
Carlos
Job Details:
02/19/2024
Installed water valve ran test all ok
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Colorado Springs, Colorado 80910
Carlos
Job Details:
02/19/2024
"Ran test op, reset controller, ran test water faucet runs ok. Cx will observe."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Colorado Springs, Colorado 80951
Carlos
Job Details:
02/19/2024
"Installed sump assembly, ran test, runs ok, left leak strip."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Los Lunas, New Mexico 87031
Larry
Job Details:
02/19/2024
CX comlaint - ice taste funny and there is odor - Inspected unit and couldn't identify any chemical smell or taste int the ice or water - Called WP 3rd party tech line to document (SR7738345582)Unit is operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Los Lunas, New Mexico 87031
Larry
Job Details:
02/19/2024
"CX complaint - DW not heating - Inspected unit and found the heater open and the control not sending power to the heater - Replaced control, heater, and tco and tested good - Unit is good to go"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Albuquerque, New Mexico 87109
Larry
Job Details:
02/19/2024
Installed parts listed and tested good - Unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Albuquerque, New Mexico 87107
Larry
Job Details:
02/19/2024
CX complaint - Dryer not starting - Inspected unit and found the door switch broke - Replaced with pre-id part and tested good - Unit is good to go
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model LER3624EQ0
Near Albuquerque, New Mexico 87106
Larry
Job Details:
02/19/2024
Cx comlaint - Burning smell and the dryer stopped working - Inspected unit and found the wire harness to the heater burned up - The part is NLA - Unit is unrepairable
We serviced a
JENNAIR RANGE
Model JGRP436WP01
Near Albuquerque, New Mexico 87108
Larry
Job Details:
02/19/2024
Installed parts lsited and tested good - Unit is good to go
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Rio Rancho, New Mexico 87124
Joe
Job Details:
02/19/2024
"cx complaint - after last service, unit is not making ice or dispensing water - per tech support, sealed up cololing tower from water tank bet that I can - teted unit - water flowing good now - unit good to go"
We serviced a
SAMSUNG WASHER
Model WA55A7700AV/US
Near Peyton, Colorado 80831
Brandon
Job Details:
02/19/2024
Replaced valve and tested op all checks ok hass passed
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001SG/AA
Near Peyton, Colorado 80831
Brandon
Job Details:
02/19/2024
"Cx says fridge section randomly warms up to 45, fans and damper ok, found insulation in right side vent, removed as much as I could and confirmed go air flow with steamer, all other checks ok hass weak cooling passed hass oqc passed"
We serviced a
SAMSUNG DRYER
Model DVE45B6300C/A3
Near Peyton, Colorado 80831
Brandon
Job Details:
02/19/2024
"Heater heater shorted out, replaced heater assembly and tested op all checks ok hass oqc passed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Moriarty, New Mexico 87035
Jason
Job Details:
02/19/2024
"checked unit found inlet connection leaking, tightened connection unit checks okAuth code:9FTP34$151.85"
We serviced a
MONOGRAM REFRIGERATOR/TOP
Model ZIS420NNGII
Near Avon, Colorado 81620
Erik
Job Details:
02/19/2024
correct upper panel hardware
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Albuquerque, New Mexico 87112
Jason
Job Details:
02/19/2024
Installed ice maker unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Albuquerque, New Mexico 87120
Joe
Job Details:
02/19/2024
cx complaint - ref im not mk ice - inspected unit - found ice makeer fill tube fozen - thawed out tube - tested unit - unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ07
Near Albuquerque, New Mexico 87111
Jason
Job Details:
02/19/2024
installed parts listed unit checks ok
We serviced a
KITCHENAID WALLOVEN
Model KODE507ESS21
Near Albuquerque, New Mexico 87111
Jason
Job Details:
02/19/2024
installed parts re calibrated oven temps unit checks ok
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Albuquerque, New Mexico 87122
Jason
Job Details:
02/19/2024
installed led modules unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Colorado Springs, Colorado 80915
Carlos
Job Details:
02/19/2024
Installed ice maker ran harvest runs ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Pueblo West, Colorado 81007
Domingo
Job Details:
02/19/2024
Replaced lower harness splitch kit capacitor and motor and test it up and test it okay
We serviced a
JENNAIR WALL OVEN
Model JJW8630DDS
Near Pueblo, Colorado 81006
Domingo
Job Details:
02/19/2024
Upper overn I set at 350 it reached 397 which give me an average of 373.5 and 350-373.5 = -23 I set the off set to -25 and the lower oven set at 350 the average temp was 383 off set = -33 I set it at - 35
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pueblo, Colorado 81001
Domingo
Job Details:
02/19/2024
Replaced ice maker and water inlet test up tested okay
We serviced a
SAMSUNG ELECTRIC OVEN
Model NE63B8211SS/AA
Near Colorado Springs, Colorado 80919
Brandon
Job Details:
02/19/2024
Replaced cooktop and tested op all checks ok hass would not connect
We serviced a
SAMSUNG DRYER
Model DVE50BG8300VA3
Near Colorado Springs, Colorado 80920
Brandon
Job Details:
02/19/2024
Replaced parts and tested op all checks ok
We serviced a
SAMSUNG ELECTRIC OVEN
Model NQ70T5511DS/AA
Near Colorado Springs, Colorado 80920
Brandon
Job Details:
02/19/2024
Replaced parts and tested op all checks ok hass oqc passed
We serviced a
SAMSUNG DISHWASHER
Model DW80B7070US/AA
Near Colorado Springs, Colorado 80922
Brandon
Job Details:
02/19/2024
"Replaced parts and tested op all checks ok hass oqc passed, leak strip installed"
We serviced a
SUB ZERO REFRIGERATOR
Model BI-42UFDID/0
Near Colorado Springs, Colorado 80906
Ralph
Job Details:
02/19/2024
"CUST IS GOING TO CALL SUBZERO TO SEE IF THEY WILL COVER THE PARTS, parts 7009861 user interface, 7043869 board, labor will be 279.95, cust paying sc of 149.95 today...autho no. HLLUUF"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Peyton, Colorado 80831
Aaron
Job Details:
02/19/2024
"Breaker tripped, tested unit, burners and oven are working well, discussed with techline, outlet for the unit is connected to gfi and refrigerator, recommend unit to be connected to it's own breaker.SR7738499123Found small gas orifice pice by burner tube, customer mentions that had seen a spark. Discussed with safety team. Advised customer of survey. Safety team SR7738462882"
We serviced a
SAMSUNG DRYER
Model DVE45T3200W/A3
Near Colorado Springs, Colorado 80917
Brandon
Job Details:
02/19/2024
Replaced parts and tested op all checks ok hass oqc passed
We serviced a
PERLICK ICE MACHINE
Model H50IMS-R
Near Colorado Springs, Colorado 80906
Ralph
Job Details:
02/19/2024
"DID A CLEANINGAND ALSO CLEANEDTHE COND, AUTHO NO. WV4FK9"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Grand Junction, Colorado 81507
James R
Job Details:
02/19/2024
"Customer signed disclaimer. Removed unit. and removed btm plate under unit. Replaced turn table motor,adapter and shaft turn. Reassembled and installed unit. Operating as should. Please fill out whirlpool tech satisfaction survey. Thank You."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Grand Junction, Colorado 81501
James R
Job Details:
02/19/2024
Customer signed disclaimer. Unit not sparking properly for bake. Removed control panel found harness to bake burner wire had rubbed and was shorting out replaced it. Also replaced igniter and spark module as well. Found that clip that holds ribbon to UI is missing and something got into area and made a mess. Cleaned area. Replaced electronic control. Test cycled and tested all operation unit is working as should. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Colorado Springs, Colorado 80918
Aaron
Job Details:
02/19/2024
"Removed and replaced both bake ignitor and burner tube, tested both cavities and lighting and heating well now. Advised customer of 5 star survey."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Colorado Springs, Colorado 80917
Aaron
Job Details:
02/19/2024
Removed and replaced knob and timer per SPw11693378. Tested unit and working well now. Customer unavailable for signature or to advise of survey.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Colorado Springs, Colorado 80908
Aaron
Job Details:
02/19/2024
"Right roller support on upper rack has broken, Needs adjuster kit. Approved onsite. Removed and replaced components, tested and working well. Installed litmus strip. Adjuster kit w10712395 $86.80Tax $7.12Supplies $14.50Hc $149.95Labor $189.95Total job $448.32No return on parts Auth total job $448.32 #YKK3T9"
We serviced a
WHIRLPOOL DRYER
Model WED6605MC0
Near Peyton, Colorado 80831
Aaron
Job Details:
02/19/2024
"Heating element not in correct resistance, removed and replaced element and thermostat, tested unit, heating well, unit has good push and vent goes right outside, discussed sensored cycles with customer and advised customer of survey."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Colorado Springs, Colorado 80920
Glenn
Job Details:
02/19/2024
"Reports: lid, soak & spin lights are blinkingReseat connections to PCB. Diag Mode > Error Code >Soak / Done / Lid > SoakF5E4 >Lid Not Opened Between CyclesTechline: Diag Cycle Test > Pass , No Recomendations from Techline are available, unit appears to be working. SR# 7738499093"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Peyton, Colorado 80831
Aaron
Job Details:
02/19/2024
"Unit pulled out upon arrival, F10E4 diverter error code, removed and replaced motor sump assembly, tested unit through diagnostics, no leaks, installed litmus strip and advised customer of survey."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pueblo, Colorado 81005
Domingo
Job Details:
02/19/2024
Replace capacitor and actuator test it up test it okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pueblo West, Colorado 81007
James
Job Details:
02/19/2024
cust complaint off too cold of temps in fridge. installed preorderd damper ops ckok. advised cust to rearrange unit for better airflow. left litmus
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rio Rancho, New Mexico 87124
Joe
Job Details:
02/19/2024
cx complaint - vibration - inspecte unit - leveled unit - tested unit - unit good to go
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Pueblo, Colorado 81008
James
Job Details:
02/19/2024
installed ordered part and tested ops. all ckok no leaks observed. left litmus (see quickpic) left part with cust
We serviced a
GE WASHER
Model PTW605BSR1WS
Near Pueblo, Colorado 81008
James
Job Details:
02/19/2024
installed ordered parts. tested ops all ckok. left litmus (see qp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Albuquerque, New Mexico 87111
Jason
Job Details:
02/19/2024
installed ice container unit checks ok
We serviced a
ZEPHYR RANGE HOOD
Model AK7636BS
Near Colorado Springs, Colorado 80924
Kris
Job Details:
02/19/2024
installed switch assy all ok at this time.
We serviced a
WHIRLPOOL WALLOVEN
Model WOC75EC0HS22
Near Peyton, Colorado 80831
Aaron
Job Details:
02/19/2024
"Oven is not heating up, found loose connection on copernicus, corrected, verified connections at the junction box, excess wiring in box not allowing proper closure of junction box, recommend electrician to correct, tested unit and heating well now. Advised customer of 5 star survey."
We serviced a
KITCHENAID REFRIGERATOR BOT
Model KRFC704FPS04
Near Colorado Springs, Colorado 80908
Kris
Job Details:
02/19/2024
unit has bad evap fan will only work in forced mode. rc temp@50.3 fc temp@-1.7 W11395558 313.86
We serviced a
SAMSUNG WASHER
Model WF45K6200AW/A2
Near Colorado Springs, Colorado 80918
Kris
Job Details:
02/19/2024
ran test op found add door not engaging giving error code door assy dc97-19054g 396.81
We serviced a
BOSCH RANGE
Model HGI8056UC/03
Near Colorado Springs, Colorado 80919
Roman
Job Details:
02/19/2024
"Tried to get the range into diagnostic but error code would only come up for too many buttons being pressed. Checked the voltage and control board to the range and the ignite is getting volts, glowing and opening the gas valve. Ran it and cooling fan kicks on. Oven getting to temp. Recommend replacing the igniter if issue persists Bake igniter #00755058 $Tax $15.23Total part $200.97MPs $14.50Labor $189.95Sc $149.95Total cost $555.37Paid sc $149.95 CC Auth# T4Y93A"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA RFD
Near Colorado Springs, Colorado 80907
Ralph
Job Details:
02/19/2024
"unit has a refrigerant leak,will need listed parts, cust will replace unit ...autho no. FHR9U3"
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/22
Near Colorado Springs, Colorado 80919
Roman
Job Details:
02/19/2024
"Ran the dw In diagnostics and tried to get the dw to leak, sounds like the dw is not leaking and more of a condensation issue, water coming off the top of the counter and onto the front panel. Dw ran through diagnostics without error codes or issues that I could see. Removed a screw on the right side that could have been preventing the door from closing properly. Explained to the cx that the dw is going to get hot and cool down faster then the dishes creating more condensation. Seals and door are okay. Installed leak strip under the dw."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Colorado Springs, Colorado 80920
Glenn
Job Details:
02/19/2024
"Clothes taking too long to dry. Reseat connections to PCB, All OPS Test:OK , Vent is clear and not restricted. Suggest customer try using Timed Dry Cycle ."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Colorado Springs, Colorado 80920
Glenn
Job Details:
02/19/2024
"Noted water stain on floor upon arrival. Customer indicates previous company came out and worked on unit about 4X, and replaced gearcase. They had since found water dripping from water supply lines & replaced both water supply lines. Checked and verified all water connections to unit are tight. Ran Test using large load of towels. No Water leaks found. All OPS Test:OK"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Colorado Springs, Colorado 80921
Glenn
Job Details:
02/19/2024
"Balance issues. Suspension Checks Good, Reseat Connections to PCB, Ran Test Using 4 large towels. All OPS Test:OK"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Colorado Springs, Colorado 80920
Glenn
Job Details:
02/19/2024
"f3e2 error codeChecked Pressure hose > Good. Put Console back on, received error again?Loose fit where hose connects to PCB. Cut end off of hose to provide better fitting connection. All OPS Test:OK, Leak Detector In Place for safety."
We serviced a
JENNAIR COOKTOP
Model C236B
Near Monument, Colorado 80132
Glenn
Job Details:
02/19/2024
"Broken Fan Switch , Confirmed with Marcone NLASwitch is proprietary to Jennair Control.. Said they stopped making this about 15 years ago. Paid SC fee of $149.95 , Autho# TWP993"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Colorado Springs, Colorado 80907
Glenn
Job Details:
02/16/2024
"Unit has bad bearing & Shocks, would require Tub overhaul. Double Labor for Helper. Customer Declined Estimate. Wants to buy new washer. Paid SC fee of $129.95 , Autho# X3V3V3"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM
Near Gilman, Colorado 81645
Antonio
Job Details:
02/16/2024
Found unit needs new evap and compressor cx is holding on repairs Sc$149.95$149.95 CK Auth# 3CPN39
We serviced a
GE GAS RANGE
Model JGBPB6BEB2BB
Near Colorado Springs, Colorado 80920
Jerimiah
Job Details:
02/16/2024
"Unit was having bad burn and chemical smell when running unit, previously had bad mouse issue and alot of cleanup was done, smell was caused by residual cleaning chemicals and any other remnants. Verified unit functionality. Unit check ok. Credit card on file is incorrect, received correct card over phone from management charged service call $129.95 CC Auth# C3EN3T"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW510SCNWW
Near Colorado Springs, Colorado 80910
David
Job Details:
02/16/2024
"Property maintenance manager Tanner met us and said that the unit was reinstalled 2-15-2024, hooked up and was working like it should, they did not let us that it working."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fruita, Colorado 81521
James R
Job Details:
02/16/2024
Customer signed disclaimers. Evaporator completely frozen over. Put into service diagnostics. Defrost not working. Checked connections at heater to wire harness. Found 1 wire not in place. Cleaned connections and made sure the wiring was hooked snapped in correctly. Defrost cycle is now working put thru rest of test no error codes present. Put a zip tie and silver tape around defrost thermister. Completely thawed out evaporator. Reassembled unit. Evac water from drain pan reinstalled rear inspection cover. Started unit is operating as should. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
JENN-AIR RANGE
Model JDS1750ML1
Near Grand Junction, Colorado 81507
James R
Job Details:
02/16/2024
Customer signed disclaimer. used side panel. When I arrived customer showed me damage. Right front main frame foot area took pic. Called tech line indicated non repairable. Send pic of damage to them. SR# 7738489657 customer needs to call customer care. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Grand Junction, Colorado 81506
James R
Job Details:
02/16/2024
Customer signed disclaimer. Tested all the top burners different settings on all of them. Come on and then go off as should depending on setting. they are all working as should. Glow red hot all the way out to the edge of the element. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Grand Junction, Colorado 81504
James R
Job Details:
02/16/2024
"As soon as is plugged in popps breaker Disconnected compressor harness still popped breaker. Reconnected unhooked harness at control still popped reconnected and then disconnected another unit kept running. Determined that was for F.F. icemaker, fan auger motor etc. Removed ice tray and unplugged harness to icemaker reset breaker unit kept running. Removed icemaker asy and unplugged icemaker then reconnected main harness for fan auger motor etc. Unit kept running need to replace harness can see corrosion in some of the wires and will replace icemaker as well. Water supply line from wall to frig where it attaches to frig line is also leaking. stainl line.Turned water off. W10882923 and WPW10300024 Called tech line with findings. SR# 7738492235 Called safety team as well. SR#7738454450"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC1
Near Rio Rancho, New Mexico 87144
Joe
Job Details:
02/16/2024
cx complaint - not filling enough water - inspected unit - installed pre id parts - tested unit - unut good to go
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Rio Rancho, New Mexico 87144
Joe
Job Details:
02/16/2024
cx complaint - leaking - installed hose ordered last visit - tested unit - unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Rio Rancho, New Mexico 87144
Joe
Job Details:
02/16/2024
cx complaint - not dispensing water or ice - replaced valve and tested - unit good to go
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Rio Rancho, New Mexico 87124
Joe
Job Details:
02/16/2024
cx complaint - dishes not clean. dishes aren't getting wet. the whole product. dishes aren't wet or clean. - inspected unit - installed sump - tested unit - unit good to go