"checked unit found gearcase is noisy, gearcase, belt and cam needed; ordrng 1 W11423758 (gearcase) and 1 W10721967 (splutch) and 1 W11239857 (belt)"

"Checked unit found that unit is locking up plus cx has been having issues with clock not keeping proper time, there is a service pointer for issue. can not get unit to connect to wifi. panel needed; ordrng 1 W11297728 (console)"

"checked unit found ice bin flap is binding causing crushed ice to come out when cubed is selected, also ice paddle is sticking ice door assy ans bin both needed; ordrng 1 WPW10558423 (ice bin) and 1 W11423782 (ice door)"

"checked unit found simmer was high on most burners, adjusted simmer height unit opperation checks ok at this time"

Installed parts and all checks ok

checked unit found control and ui both not opperating properly both are needed; ordrng 1 W11105847 (console (wht)) and 1 W11305293 (control)

"checked unit i had adjusted front of unit a little too high last time out. re leveled unit door opening and closing is normal opperation for this unit, cx does not want doors to slam open when opened I adjusted level as much as possible but cx sais still unexceptible"

reinstalled screws an unit feels snug

installed part and unitn chekced okay

Check unit. Found unit making slight ticking noise. Disassembled unit. All parts are in place and are in good shape. Determined noise is just from the moving parts of unit and cannot be fixed. Let cust know noise is completely normal and will not affect the use of the unit.

Repairs to door frame to quiet noise when opening door. Remote start and cavity lamp turns on and won't turn off. Tech had homeowner unistall app. Now we can't get unit to communicate for reinstall. ; O-emld tckt

"installed listed parts and unit checked okay, did a funds reversal of 23.22, due to wrong part number given to me by great plains"

will need listed part; ordrng 1 00499780 (transformer( travis autho'd))

Install previous ordered drain motor and test operation.

Tech was assigned as a helper;

Found e9 error codeMotor heater#12008381$157.64Tax12.9312.50Sc119.95Labor195.95Total498.97Cx will think about it

Check unit. Found ice maker not cycling. Will need to replace ice maker to repair. Service charge 119.95Labor 89.95Ice maker da97-07365g 210.08; ordrng 1 da97-07365g (Ice maker)

Washer has bad bearings. Parts needed-W10253866 - rear tubWP8181673 - gasketRepair est - $1215.17. Collected for SC $119.95Customer not going to repair at this time

Found unit with noisy compressor and unit pulling .3 amps when running indicating potential leak needs compressor MSV172AL2J/SM3 and dye drier da81-06006b pls allow 3 hrs; ordrng 1 MSV172AL2J/SM3 (Compressor) and 1 Da81-06006b (Dye drier)

Food loose connection on the incoming power to the terminal fixed check ok

Cust said unit is not washing. Stops mid cycle. Check unit. Found 8c error for mems sensor. All connections good. Will need to replace main pba; ordrng 1 Dc92-02648a (Assembly kit main pba)

Install previous ordered lid and verify proper function.

"Found unit with rollers and idler worn causing squealing as well as motor with excessive vibrating needs rollers 5304523155 x3, idler pulley 134793511, motor 134693302; ordrng 3 5304523155 (Rollers)s and 1 134693302 (Motor) and 1 134793511 (Idler)"

"Found fill valve extremely loud, otherwise working. Part needed for repairDA97-21938A - filter valve asm; ordrng 1 DA97-21938A (Filter valve asm)"

Remove and replace dual valve. Test and check. Ice maker is now filling properly. Let cust know to allow 24h for ice production to start.

Install previous ordered drive system parts and test lo and hi speed spin cycle. Homeowner satisfaction.

Motor#W10591569$240.76Tax19.7412.50Sc119.95Labor149.95Total542.90; ordrng 1 W10591569 (Motor)

Installed new element and tested. All checks ok. Customer signed wavier and leak detector installed

Installed new disposal. All ops test good. No leaks present

"unti has a faulty contorl will need ot be repalced, cust not repairing"

Cust said unit wouldn't stay balanced and would keep filling with water. Checked unit for possible causes of off balance. Unit is running smooth. Went over proper loading with cust and cycle selection. Also calibrated unit. Only errors in system were F0e5 for over loading and F0e3 for off balance. Cust will try recommendations and call back if off balance issues are still there

Parts installed check okay

Arrived and found no model/serial on unit could not diagnose or service. No money collected

Remove and replace heater. Test and check. All checks ok.

Loose wire at drain pump. Secured and Filled unit with 6 heavy bath towels for testing. Ran rinse and spin test all ops test good

Tested all ops all operations ckok. No issues found with unit. Collected 119.95

Need to return adjuster kit that was ordered and order new parts. Parts neededWPW10546503 - rack adjuster (2) $50.20Customer already paid for SC- 119.95 Part that needs to be returned $75 +tax. Need to collect additional $33 before ordering new part and labor $129.95 after service is complete. ; ordrng 2 WPW10546503 (Rack adjuster)s

Replace lid switch and timer for 2nd time. No-fix in Permanent Press cycle. Tech contacted HomeSmart to let them know unit is non-repairable. ( multiple attempts )

Bad ice maker ice makers going to be replaced by prior company that came out under warranty

Installed door unit checks ok

Power cord to ACU was not connected correctly connected power cord to ACU and now is working

Repairs to wiring harness and test operation.

installed unit

Found loose connection to drain pump fixed check ok

"Cust said she has not had issue with water randomly dispensing anymore but ice maker is still not working. Cust said this was original reason for call and said that unit needs to be replaced. Called techline to talk about issues with fridge. After troubleshooting with techline. Determined water fill line is frozen and not allowing ice maker to fill. Will need to replace. File#7732961735. Cust said all previous calls were covered but said office told her to setup a new call with whirlpool. Whirlpool did not send auth to cover service. This call was supposed to be a call back, did not charge her a service charge. As I was just out here a week ago so it should be considered a call back. Whirlpool had given us a concession to cover parts. I told cust I would not charge her labor for her troubles. Cust called whirlpool to see if she could get auth for parts even though she already did on previous ticket. I waited for an hour and did not get an answer so cust will call with auth but if they were covered on prev ticket not sure why it was closed.Fill tube W10815476 Heater W11226501; ordrng 1 W11226501 (Heater) and 1 W10815476 (Fill tube)"

Installed replacement parts. Found large fuse blown please order below.413608 fuse x2; ordrng 2 00413608 (Fuse)s

"Front left burner inconsistently igniting, found gasket inside burner head ripped up, needs replacing. Please order below.W11344539 LF burner head; ordrng 1 W11344539 (LF burner head)"

"un it has damaged door and control, need replacement parts; ordrng 1 00777470 (control) and 1 11036446 (door)"

Installed replacement parts. Unit check ok.

Install replacement door. Unit check okay

"unit has broken door string will need repalced, cust not repairing"

"need to replace the generator, ordering part. part is under the 5 year warranty; ordrng 1 826988 (generator)"

found unit a rear leg had vibrated loose locked down all legs made sure unit is level unit opperation checks ok

"found cam is worn also belt is streched, cam and belt needed; ordrng 1 W11239857 (belt) and 1 W10721967 (cam)"

"installed im, found freezer door has broken wires that go to im, wires are by hinge wires are not repairable door assy needed; ordrng 1 LW10755680 (freezer door ss (needs autho))"

installed inlet assy unit checks ok

"installed adjuster, covers, unit checks ok"

sealed all cabinet to liner gaps with scillicone unit checks ok

Tech used adhesive to reseal iceroom. Homeowner will monitor iceroom to verify it 8s sealed and repaired. ; O-emld tckt

Check unit. Found fridge Temps reading in the 20s and set temp is 38. Checked for errors. No errors. Called techline. They advised damper is sticking to replace internal fridge cover as it comes with damper and sensor.; ordrng 1 Da97-20712a (Fridge cover assembly)

Check unit. All checks ok with unit. Did notice breaker is gfi breaker. Let apartments know refrigerators can trip gfi breaker. Would need non gfi breaker. All checks ok with unit.

Check unit. Found relay on control stuck and bulb burnt out. Will need new control and bulb.; ordrng 1 W11552018 (Control) and 1 8206232A (Light bulb)

"unit also has a blown board, will also need to be replaced, board priced at 293.99 , 318.10 w/tax; ordrng 1 817752 (relay board( travis autho'd))"

"Check unit, found relay for light us stuck. Will need to replace control.; ordrng 1 W11552018 (Control)"

ordering broken parts; ordrng 1 W10866538 (led light) and 1 W11213107 (shelf)

Check unit. Found power cord connection loose on one line. Was able to repair connection. Test and check. All checks ok unit is now heating.

Customer does not want service. Please cancel call

"Cleared all ice on evap, ensured drains were clear and dried all. Two small cracks in the liner, sealed with silicone. Installed new cover."

"Oven flute open too far. Adjusted and gas smell resolved. All checks ok with that. Oven side and back panel damaged, maybe dropped while transport. Parts needed. Pictures in ticket WB63X20207 - back coverWB56X29128 - side panel; ordrng 1 WB63X20207 (Back cover) and 1 WB56X29128 (Side panel)"

Tech was assigned as a helper;

Install previous ordered lid lock and test operation.

Installed ordered parts. Checked oven ops all ckok. Collected 174.95

Installed order parts all operations check OK

Shorted power supply board. Tech to order and replace. Service Fee - 119.95Power Supply Board - 220.28 + 18.06 tax = 238.34Labor - 169.00TOTAL : 527.29. Total due today - 358.29. ; ordrng 1 DE81-07744A (Power Supply Board)

Unit needed ice maker kit frozen ice maker cavity; ordrng 1 Da82-02698a (Kit) and 1 Da97-12540k (Auger motor)

Install upper rack rework kit as per Whirlpool instructions. Verify function. Part was local purchased. ; used 1 W10712395. / Local Purchase (Adjuster Kit) from stock

Deli board nit working correctly making unit shut off ordering parts; ordrng 1 W10599145 (Deli board)

Parts installed check ok

Found unit need calibration done tested unit check ok

Install previous ordered parts and test functions. Homeowner satisfaction.

Check unit. Cust said unit is not heating that well but said it's been like this since they bought it. Unit has 248v incoming and all connections are good. Called techline to make sure I'm doing output test properly. With 70deg water it is rising 25to30deg in 30 sec. They said unit is cooking at its highest capability and no issues with unit. Sr#7732822132

"not sure if we have a sealed system issue or not cust to monitor over night, only charging service charge tonite"

Installed base pan. Unit check OK

Remove and replace tub seal. Test and check. Unit is still leaking from door. Found vent fan gasket worn causing a slow leak. Will need to replace vent fan assembly. Let cust know not to use until we repair. WPW10469574 vent fan 95.08; ordrng 1 WPW10469574 (Vent fan)

unit also has a bad auger and will need ot be repalced; ordrng 1 WP2188242 (motor)

Installed ordered part all operations check OK

"frozen drain hole, cleared and checked okay"

Customer complaint of water backing up in standpipe intermittently intermittently. Tested unit all operations test good. Advised customer to remove 45? coupler on stand pipe and if problem persist to call licensed plumber for possible interference with other water sources in line. Collected 119.95

Install previous ordered icemaker and perform initial start-up.

Ice fell out of bin and got caught in auger assembly. Cleared and tested.

Called Broan they want me to check rails need helper 2hrs job Cx will be charged for helper

Remove and replace oven door gasket. New gasket stays on. All checks ok

Installed ordered parts dryer ops ckok. Advised cust to have vents cleaned to prevent from happening again

"Found loose wire at board. Secured and tested. Ops ckok. No errors found, suspect door may have been misaligned when self clean started causing door to not open when finished. Advised cust to monitor and if problem persist main pcb DG94-04041C will need to be ordered ; saved tckt"

Parts installed check ok

Kit 55.73Tax4.57Sc119.95Labor169.95Total362.70

"Interlock switches shorted closed. Replace and test operation. ; used 1 WB24X830 (Switch / Secondary), and 2 WB24X829 (Switch / Primary) from stock"

Refrigerator needs icemaker repair kit. DA82-02663A - repair kit; ordrng 1 DA82-02663A (Icemaker kit)

Downdraft needs new control; ordrng 1 DE81-07744A (Control)

Tech was assigned as a helper;