"Replaced door gasket. Test operation, all okay. Collect labor 199.95. Cx told me property mgmt was taking care of bill. $199.95 CC Auth# 3CA39P"

installed part and gtested unit and saw no signs of leaking valve cust to monitor

"Water leaking from the sump pump causing motors to get damage wash pump Hose DD82-01437A $73.00Sump DD82-01376b 381.00Drain pump Dd81-02635A 321Labor 229.95Msrp 14.50Total $1,118.08 customer said needed the quote to give to Samsung and see if they going to fix it"

Replaced lower oven board. Ran tested okay with both ovens. Labor collected. Advised customer of survey

Installed new ui panel heated oven to 350 and cup of water in microwave unit tested good Also advised cx of whlp survey

Duplicate. Closing call

Found dryer working as expected. Collect Svf. 99.95$312.33 CC Auth# 944LC3

"Replaced defrost heater WR51X10055,Service fee$139.95, Labor $229.95, MPS $14.50, Part $160.86, Tax $13.19, Total $558.45, $139.95 autho WK4H93, $418.50 autho Y9YP34"

"upon arrival found the center burner not igniting correctly, fount the unit was igniting off the inside of the burner base, removed the base and resituated the ignter and now it is working correctly cust to monitor."

Checked unit MN SN POP Customer signed disclaimer.Raised the legs and pulled the unit out onto my pad. I got behind the unit and listened to it. Tested any sound level with my decibel meter. During start up behind the unit it was at -83 DBRemoved the back cover and examined the compressor and copper found nothing out of place. Applied foam sound reduction tape around the back panel and to the copper and parts of the compressor. Reassembled the unit.Tested the DB level behind the unit upon start up.Unit peaked at -72 DBs. I managed to reduce the overall sound from unit by 11 dbs.Tested the unit good. Please fill out a tech servey

ACCESS FRONT DOOR - CX NOT ON SITEinstall relay board and cooling fan asm/ test: PASSJOB COMPLETELEFT INSTARUCTION FOR CX TO CONNECT TO WIFI FOR SIFTWARE UPDATES* see quick picsCXNOT AVAILABLE FOR SIGNATURE

MOD/ SN DO NOT MATCH* see quick picsdoor panel bent* see quick picsJOB COMPLETE

"Lower rack wheel pins missing, wheel falling off, diverter is not allowing water to lower spray arm, called and received approval, removed and replaced components, tested unit, working well now, no leaks, installed litmus strip and advised customer of survey."

Installed drain pump and main control board. Tested in diagnostics.

Replaced sump and motor assembly. Tested. All checks okay and no leaks down at time of service

Installed motor and clutch runs all ok Cx

"Replaced the main pcb. Tested unit, passed HASS. No error codes. Unit is operating as designed"

"Ran diagnostics, fill, drain, pressure switch test. Disassembled and inspected interior, no leaks. Ran rinse & spin with load."

"Thermistor error code for ice maker, removed and replaced, tested unit through harvest and fill cycles, working well now, needs time to cool. Advised customer of 5 star survey."

Cleaned out clogged filter.Ran diagnostic test cycle and everything now checks ok . RK

Freezer light wires were broken I repair wires and lights came back on

"Heating element is shorted out, removed and replaced, placed unit is best position for best airflow, tested unit, working and heating well now. Advised customer of 5 star survey."

"F7E1 sensor, F7E7 RPM error codes upon arrival, inspected unit, actuator is not changing gears, drive pulley and belt are worn, approved repair onsite, removed and replaced components, tested unit, working well. Drive pulley $77.65Belt $63.63Actuator $131.80Total parts $273.08Tax $22.39Supplies $14.50Hc $139.95Labor $179.95Total job $629.8730 day estimate No return on parts Auth total job $629.87 #KV9WX4"

"Drain pump running, very little water flow. Found sump boot screen clogged with fur and lint. Removed clog, ran a rinse and spin, drained good."

"Installed maintenance kit, tested, unit now sounds quiet as designed"

Tested unit found user interface board poped loose corrected tested unit all tested fine at this time

Recalibrated unit tested unit all tested fine at time of repair

Broil ignitor not staying on per customer. Ran tested okay twice with customer present

"Replaced compressor, evacuated, and charged system 5.25 ozs. The unit is cooling down."

Installed all parts tested ops all ckok.

"Inlet valve dripping, removed and replaced, tested unit through diagnostics, working well now, no leaks, corrected drain hose to proper depth, and advised customer of 5 star survey."

Found broken wire at drain pump. Replaced preordered parts tested ops all ckok

"Service Documentation Tech Line Case SR-7741264574Contacted Whirlpool Tech Line regarding the unit failing airflow diagnostics. During testing, the unit did not pass the airflow performance checks, indicating a blockage or restriction in the external ventilation system.Tech Line confirmed that the appliance itself is functioning as designed, and the lack of airflow is not caused by an internal component failure. Instead, it is attributed to an issue within the household venting system.Findings: No airflow detected from the exhaust outlet. Unit fails standard airflow tests due to obstruction in the external ductwork.Recommended Action:Customer must arrange for the ventilation system to be professionally cleaned and inspected. A blocked or excessively dirty vent can restrict airflow, impact performance, and may pose a safety risk if not properly maintained."

"Installed a new soap dispenser and then ran a cycle for proper operation, and unit tested good Also advised cx of whlp survey"

"Customer signed disclaimer. Verified MN SN POP. Tech verified correct part was received in working order. Installed replacement damper door and replaced trim. Verified unit is functioning properly within manufacturer specifications. Thank you so much for allowing us to service your refrigerator today, please take a moment to let us know how weve done by completing our technician survey. Have a wonderful day, and please call us with any questions or any of your appliance needs!"

Found unit going into f8e4 error code overflow. Found unit needs new water line advised cx to replace waterline. water is off under the sink as the water valve controls both sink and dishwasher

"Drain pump is shorted out, removed and replaced, tested unit through diagnostics, working well now, no leaks, installed litmus strip and advised customer of survey."

Installed front panel runs all ok

"Removed and replaced motor sump assembly and lower spray arm assembly, tested unit and monitored, no leaks, installed litmus strip and advised customer of survey."

Removed and replaced failed pump motor.Unit is now operating properly.RK

"Removed and replaced components, tested unit through diagnostics, working well now, no leaks, installed litmus strip and advised customer of 5 star survey."

Installed gearcase and tested good - Unit is good to go - Survey mentioned

CX compalint - Spray arm not working - Inspected unit and found the wash motor failed - Replaced with pre-id part and tested good - Unti is good to go

"cx complanit - unit is not completing cycle - replace wire harness and capacitor,unit is working properly - survey mentioned"

Installed compressor pressures and opperation checks ok. spoke to cx about review

"cx complanit - arm spray not working and unit is leaking underneath - replaced arm-spray and tube,underneath unit relaced pump motor and drain pump unit is working properly - survey mentioned"

Installed new wheels on rack unit tested good

Called whlp hose that gose from water valve to water dispenser is a no serviceable part Sr#7741263256 i try thawing out but no success cx needs to call secondary warranty for further action

Replaced power supply board and main control board. Customer will monitor. Advised customer of survey

Found bad cut off replaced parts tested working as should

Installed parts tested machine working as should .

Checked unit found drian pump weak. installed drain pump. ran quick cycle unit checks ok. spoke to cx about review

Installed ice maker ran harvests cycle Cx will observe

cx complanit - squeaky sounds - bake heat element that sits on the two pins left and right i was told to tighten and bring them in more - called technical support to have it documented (SR#7741258417) unit is working properly - survey mentioned

CX complaint - Im not working - Inspected unit and found the Im failed - Installed Im and tested good - Unit is good to go - Survey mentioned

Replaced ice maker and I rewire it as soon as I plug it in water came out. Ice maker is working . Customer had already pay

Replaced switch and all now checks ok. RK

Customer signed SN MN POP. Verified correct part received in working condition. Installed replacement ice maker assembly and confirmed proper fill. Unit is operating properly within manufacturer specifications.Thank you for allowing us to service your ice maker today! Please take a moment to let us know how weve done by completing our technician satisfaction survey. Call us with any questions or all your appliance needs! Have a wonderful day!

Unit previously tripping constantly prior to electrician isolating circuit for blower. Has only tripped once since. Contacted Techline and asked what could be cause. Cust was told there is a heat sensor on control board that might be faulty. Techline says no sensor on board. Minimum distance is 26 and unit is installed at 25.25. At this point unit is unrepairable unless can move installation past 26. Cust can bypass issue if unit runs unit addl time after cooking to remove any excess heat. Charging service call. 167.95 CC Auth# N3WJ3K 11010051 controller

installed parts door still rubbing on lower hinge called tech line. went on visual support they have deemed it not repairable instructed customer not to use m/w

installed parts door still rubbing on lower hinge called tech line. went on visual support they have deemed it not repairable instructed customer not to use m/w

Replace control due to 9c8 issue. Test operation. All okay. Collect cash $150.00.

"Checked unit, found the filter indicator on display thats customer was having trouble getting it off the display. Showed the customer the filter reset, hold the ice maker button for 3 secs, itll chime and get rid of the filter indicator. Also let customer know to replace the filter every 6 months. Tested unit, passed HASS. Unit is operating as designed."

Replaced door and tested operation hass oqc passed

Found knob missing from machine on sales floor. Replace knob. Could not test op as unit is on sales floor.

"Replaced compressor and drier, vacuumed and charged unit to spec 62 g hass oqc passed"

Installed ice maker

"Found all sorts of issues. Weights fell off, machine bouncing all over inside of washer case. Rust on pump, cx request quote for weight only, cx not repairing. $139.95 CC Auth# XKP3C9Svf 139.95 MPs $14.50Weight $240.94Tax $19.76$415.15Labor $199.95615.10"

Installed top left door hinge

"Drain clogged ice blocking fan, cleared all ice and cleared drain svf paid $139.95 CC Auth# F4T934"

"Replace leaking hose, valve to tank. Tested no leaks."

altitude suspected - F66call Miele TAG: provide data dump - TAG will respond with in 24 hoursadvise CX to use Bed Linen Cycle for best resultsJOB COMPLETE

"Still getting open TCO error at temps above 400, spoke with tech support again, still had error codes in memory causing errors to repeat. cleared codes. Rerouted door lock harness away from TCO. Ran at 425 for over 1 hour."

"Checked unit, still getting the same A2 error code again. Checked under the cooktop and found the fan motor is faulty again. Gave customer the quote and told customer it would be over $400. Customer decided not to move forward with repair. Will just buy a new unit.$214.95 CC Auth# HE9UPK"

Instaleld parts listed and getting good heat transfer - Unit is good to go - Survey mentioned

Installed evap harness and tested good - Unit is good to go - Survey mentioned

"Fridge door stop pin broke off, need door stop pin 044372-000, will have to remove door, need 2nd man. Service fee $169.95, Labor $285.95, Labor 2nd man $285.95, MPS $14.50, Part $120.78Tax $9.90Total $887.03, declined estimate, 30 day estimate, paid service fee $169.95 autho 99K3Y9"

helped cd

Unit not running right due to clogged condenser coils. Inst. customer on how to remove panel and clean coils. All now checks ok. RKAuth X444WW

Checked unit MN SN POP Customer signed disclaimer Checked out unit and opened door.Removed the door seal and installed new one.Removed door and disassembled the door panel removed door striker and installed a new one. Removed the door vent seal and replaced it with a new one. Reassembled the door and leveled the unit Tested unit completed the cycle with out leaking .Tested the unit good.Please fill out a technician survey.Thank you

Replaced heat element and high limit test it and it heat up

Found debris stuck on tub removed runs all ok Cx paid SC $139.95 CK Auth# A44R99

"Replaced water filter, Service fee $139.95, Labor $120.95, Total $260.90, paid check#3243 autho N4CATA"

"Model/serial sticker missing, loud in spin, leaking from shifter assembly. Service fee $139.95 paid check #17704 autho 4FYW9N"

"RC damper control motor is loud during operation, removed and replaced, tested unit, working well now, verified by customer. Advised customer of 5 star survey."

"Checked unit, found the OE error code on display. Checked the valve and inside unit to see if the water was flowing inside without use, solenoid is closed. Checked the case brake, was getting the proper voltage. Water is flowing inside properly. The flow sensor was open and would sometimes make the water overflow to where it would almost leak. The flow sensor would have to be replaced but unfortunately part has discontinued. Will only collect service fee.$139.95 CC Auth# M4LY94"

Replaced components and unit now operating properly. RK

Checked the unit MN SN POP Customer signed disclaimer. Opened up the unit and looked at the damaged area.Looks like the Chanel that holds the door gasket has been Bowed out between two spot-welds on the left bottom side about 8' from bottom. There is no way to bend it back into shape. Unit is unrepairable.Called tech support got case # ( 4105122839 )Valerie said they would honor the report.

"Service Documentation Tech Line Case SR-7741262430Contacted Whirlpool Tech Line for support regarding a reported airflow concern. During inspection, it was confirmed that there is no measurable airflow coming from the units vent outlet.Per Tech Line recommendation, the external venting system must be inspected, as this is likely the source of the airflow obstruction. The issue does not appear to be with the appliance itself but rather with the installation or condition of the ductwork leading from the unit to the exterior of the home.Next Steps:The customer is advised to have a qualified professional inspect and clear the venting system to ensure proper airflow. Obstructed or improperly installed vents can significantly impact appliance performance and may cause operational issues if not addressed."

"Service Documentation Tech Line Case SR-7741258920Contacted Whirlpool Tech Line for guidance regarding unit performance. The ambient room temperature where the refrigerator is located is currently approximately 50?F, which is below the manufacturers recommended operating range.Due to the low ambient temperature, the refrigerator is not cycling properly, resulting in inefficient operation. This condition is further evidenced by a patchy frost pattern on the evaporator coilan indicator that the system is not running through full defrost cycles as expected.Temperature readings during diagnosis: Refrigerator Compartment (RC): 37?F to 40?F within normal operating range. Freezer Compartment (FC): 17?F to 22?F above target range, directly impacted by ambient conditions.Resolution:Per Tech Line guidance, the customer must relocate the appliance to an environment where the ambient temperature is maintained between 60?F and 90?F, as specified in the use and care guide. Operating the unit outside of these conditions may continue to affect cooling performance and is considered outside of normal use parameters."

Operating noise is normal.Unit extremely out of level.Leveled unit and ran calibration cycle.All now checks ok . RK

"Customer signed disclaimer. Verified MN SN POP. Technician replaced torn bellows and failed User interface assembly. Tech verified bellow seals, and confirmed user interface is functioning and responding properly according to manufacturer specifications. Tech was unable to fully perform test cycle as the machine is not currently connected to plumbing."

Replaced dryer switch test it and it test it good

"Checked dishwasher, removed some debris from pump area, ran a couple of cycles, drained good."

Replaced motor assembly. Felt that fan going towards the ice maker. Ice maker will start working again. No error codes on display. Unit is operating as designed

Installed ordered parts tested ops all ckok

Installed parts put 53g r600. Tested now cooling

Replaced harness. No power at outlet under sink. Power to dishwasher when plugged into outlet next to sink. Showed this to customer. He plugged power cord into another outlet hanging under sink. Power to dishwasher. Ran tested okay no leaks. Answered customer questions

"Break in lower harness, removed and replaced, recalibrated and tested for through diagnostics, working well now. Advised customer of 5 star survey."

"Called Techline SR7741255936. Cx needs to have vent hose replaced with semi rigid or metal hose, currently have foil metal, contradictory from WPL installation instruction on pg 16 of owners manual."