Service History 53 - D3 Appliance

We serviced a

CAFE RANGE

Model CHS900P2MS1

Near Edwards, CO 81632

Erik

Job Details: 12/21/2023

install panel on siteJOB COMPLETE

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Colorado Springs, CO 80923

Aaron

Job Details: 12/21/2023

"Water dispenser assembly secure, water hitting tub ring, corrected and tested, hot water hose is dripping as well. Advised customer of situation and survey."

We serviced a

BOSCH DISHWASHER

Model SHP78CM5N/22

Near Vail, CO 81657

Erik

Job Details: 12/21/2023

"NO ERROR CODES PRESENTrinse aid ligt 'ON' indicating rinse aid needs to be added to dispenser door *see quick picsowners manual states:'this dishwasher is designed to be used with rinse aid, which enhances drying results and shine' *see quick picsZeolite fan and heater test: PASS test 5:04 on tech sheethardness of water and age of plumbing or source water quality can also be a factor."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Colorado Springs, CO 80919

Mathew

Job Details: 12/21/2023

Replaced icemaker parts. Test op all okay.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDTSR/AA

Near Colorado Springs, CO 80915

Mathew

Job Details: 12/21/2023

Replaced icemaker parts. Test op all okay.

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB8600QLAA

Near Colorado Springs, CO 80911

Roman

Job Details: 12/21/2023

Both ice makers are working in the freezer section. Checked the temp in the flex zone and its reading around 43 degrees but had the drawer open so couldnt get an accurate reading. Recommended cx gets a temperature gage. Cx did not want ice maker and IM 2 replaced. Installed control board and made sure compressor and fans were on. Fridge working great.

We serviced a

THERMADOR BUILT-IN REFRIGE

Model T36IR905SP/06

Near Colorado Springs, CO 80904

Roman

Job Details: 12/21/2023

"Removed left and right side slide rails and installed new ones, tested the drawer and its sliding in and out better. Made sure fridge is working properly, fridge working great."

We serviced a

HAIER REFRIGERATOR

Model HRF15N3AGAS

Near Colorado Springs, CO 80903

Roman

Job Details: 12/21/2023

"Removed old thermistor and installed new one, made sure compressor and fans kicked in, fridge working great."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Colorado Springs, CO 80915

Roman

Job Details: 12/21/2023

"Removed the old dispenser and installed new one, tested the water, ice dispenser and the touchpad. Fridge working great."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ3

Near Woodland Park, CO 80863

Ralph

Job Details: 12/21/2023

installed part and unit checked okay

We serviced a

SAMSUNG ELECTRIC RANGE

Model NE63T8311SS/AA

Near Calhan, CO 80808

Jerimiah

Job Details: 12/21/2023

"Installed replacement cooktop, unit check ok."

We serviced a

BOSCH BUILT IN MICROWA

Model HMB50152UC/05

Near Colorado Springs, CO 80908

Jerimiah

Job Details: 12/21/2023

"Unit having bad sparks when in use, found mag burned out, and mylar shield need replacing, Cust will take this to Bosch. Labor will be $189.95 upon return service if chosen. Closing call 10001590 magnetron $270.7200617090 waveguide cover $43.23"

We serviced a

MAYTAG DISHWASHER

Model MDB7100AWS

Near Colorado Springs, CO 80919

Glenn

Job Details: 12/21/2023

"Bad Main PCB , Part NLA, (May also have other bad parts) Customer Declined further estimate, wants to buy new unit. Paid SC fee of $129.95 via check #3520 , Autho# F44PJL"

We serviced a

SAMSUNG HOME LAUNDRY - E

Model DVE45RE100C/A3

Near Colorado Springs, CO 80918

Mathew

Job Details: 12/21/2023

Replace element assy. Test op all okay

We serviced a

SAMSUNG DISHWASHER

Model DW80R5061UG

Near Colorado Springs, CO 80920

Mathew

Job Details: 12/21/2023

Found leak coming directly off drain pump. This is causing the LC error. Did not find any other signs of leakage. Will need drain pump and or sump assy. Drain dd81-01527a 190.24 Sump assy dd82-01353a 314.71Svf paid. Quote good for 30 days. Parts dd81-01527a 190.24 +15.60MPs $14.50Labor $249.95. 470.29 total. If sump dd82-01353a 314.71 +25.8014.50249.95604.97.

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Colorado Springs, CO 80921

Mathew

Job Details: 12/21/2023

"Sr #7738075699 installed new posts on rollers and installed damper pads. Squeak not as bad, but still present. Called tech line, agent told me it may be normal operating noise, did not have a recommendation for parts to replace. Test op all okay."

We serviced a

SAMSUNG WASHER

Model WF45B6300AC/US

Near Colorado Springs, CO 80921

Mathew

Job Details: 12/21/2023

Replaced tub and test op. All okay.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW2

Near Peyton, CO 80831

Brandon

Job Details: 12/21/2023

"Error f7e5, cleared code and tested shifter manually, shifter getting power and trying to shift but just clicking from actuator, need shifter assy, replaced shifter assy and ran auto test all checks pass, installed leak stripPaid in full $433.36 Auth# VRHJ34,W10913953 $91.46, Labor $189.95, Svf $129.95, Mps $14.50, Tax $7.50"

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7351SR

Near Colorado Springs, CO 80920

Brandon

Job Details: 12/21/2023

"Replaced ice maker and cycled, all checks ok"

We serviced a

SAMSUNG REFRIGERATOR

Model RF268ABRS

Near Colorado Springs, CO 80921

Brandon

Job Details: 12/21/2023

Replaced lever and tested op all checks ok

We serviced a

SAMSUNG MICROWAVE

Model ME17R7021ES/AA

Near Colorado Springs, CO 80908

Mathew

Job Details: 12/20/2023

"Unit deemed non repairable by Samsung techline. Agent did not give a 7000 ticket number, stating these issues are handled differently. Samsung will reach out to Cx in how to move forward."

We serviced a

WHIRLPOOL FREEZER

Model WZC3122DW01

Near Colorado Springs, CO 80908

Mathew

Job Details: 12/20/2023

"Found ineffeciant compressor. Will need compressor replaced. Service fee 129.95Paid svf. Will discuss repair, good for 30 days. $219.90 CC Auth# 439NJNComp WPW10750849 $539.19Process stub W11506635 $71.27Refrigerant $255.95Labor $695.95"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Albuquerque, NM 87107

Larry

Job Details: 12/20/2023

Cx complaint - Door pops open - Inspected unit and found the hinges misaligned - Adjusted door hinges and tested good - Unit is good to go

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS/06

Near Colorado Springs, CO 80904

Ralph

Job Details: 12/20/2023

"FOUND SOME COPPER CAUSING SOME VIBRATION NOISE, MANIPULATED THE COPPER TO STOP THE NOISE, CUST TO MONITOR"

We serviced a

JENNAIR REFRIGERATOR

Model JFFCC72EHL02

Near Colorado Springs, CO 80921

Mathew

Job Details: 12/20/2023

"Replaced inner plate and drive shaft, test op all okay."

We serviced a

SHARP MICROWAVE DRAWER

Model SMD2470ASYE

Near Peyton, CO 80831

Jerimiah

Job Details: 12/20/2023

"Installed replacement part, Cust will keep track of unit functionality."

We serviced a

BOSCH RANGE

Model HDI8054U/01

Near Colorado Springs, CO 80923

Jerimiah

Job Details: 12/20/2023

Installed replacement power relay board. Unit check ok charged labor as quoted. $229.94 CC Auth# Y33L4M

We serviced a

INSINKERATOR GARBAGE DISPOSAL

Model BADGER 1-87I

Near Fountain, CO 80817

Roman

Job Details: 12/20/2023

"Disposal is stuck, used the tool and got it unstuck, cx did not want to replace disposal. Paid sc + labor $189.95"

We serviced a

JENN-AIR RANGE

Model JDRP436WP03

Near Colorado Springs, CO 80906

Ralph

Job Details: 12/20/2023

INSTALLED PART AND UNIT CHECKED OKAY...AUTHO NO. 3W4N9E

We serviced a

GE DISHWASHER

Model PDT845SSJ2SS

Near Colorado Springs, CO 80906

Roman

Job Details: 12/20/2023

"Removed bottom panel and noticed corrosion under the control board, pulled it out to check it and control board is okay. Noticed water in the door and insulation. Air gap cap also lose, tightened it and ran it and dw did not leak. Recommend to cx running it and calling back if it leaks again. Paid sc"

We serviced a

SAMSUNG DISHWASHER

Model DW80CG5451SRAA

Near Colorado Springs, CO 80915

Brandon

Job Details: 12/20/2023

"Contacted tech support and did visual support, frame damage by right hinge and bottom of tray bent, physical damage Samsung not covering under warranty."

We serviced a

THERMADOR MICROWAVE

Model 16-11-157

Near Colorado Springs, CO 80918

Jerimiah

Job Details: 12/20/2023

"Unit is heating very slowly in microwave, unit is from 2002, called techline parts are NLA, charging service call $149.95 CC Auth# 33A9RC. Model of microwave translates to number below. MBYS/01"

We serviced a

ASKO DISHWASHER

Model DFI664

Near Colorado Springs, CO 80904

Roman

Job Details: 12/20/2023

Power button is broken on the control panel. Recommend replacing the control panel. Cx was going to call asko before repairing. Control panel #818170 $515.00Tax $42.33Total parts $557.23 MPs $14.50Labor $219.95Sc $149.95Total cost $941.63Paid sc $249.90 paid check #10158 $249.90 CK Auth# 44L4L4

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Colorado Springs, CO 80909

Carlos

Job Details: 12/20/2023

Installed lid. All ok

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMH53521HZ06

Near Colorado Springs, CO 80921

Jerimiah

Job Details: 12/20/2023

"Installed replacement parts, unit check ok."

We serviced a

MAYTAG DISHWASHER

Model MEB4949SDH2

Near Colorado Springs, CO 80906

Carlos

Job Details: 12/20/2023

Ran test op. Loose wire on power cord. Reattached. Runs all ok cx paid sc $129.95 CK Auth# KCT4V9

We serviced a

WHIRLPOOL REFRIGERATOR/TOP

Model ET1CHMXKQ03

Near Pueblo, CO 81004

James

Job Details: 12/20/2023

found unit with refrigerant leak at evaporator. unit will need evaporator and filter drier. unit is unreparable due to xcel not covering sealed system repairs. advised cust that if they have repair and replace plan xcel will be in contact for next steps.

We serviced a

SAMSUNG RANGE

Model NX58H5600SS

Near Colorado Springs, CO 80908

Mathew

Job Details: 12/20/2023

"Found igniter glowing, pulling 40 amps. Issue between safety and pcb. Recommend replacing both. Svf 129.95$129.95 CC Auth# X4A49XCx not repairing.MPs 14.50Pcb DG92-01107A 371.94 30.49Safety valve DG94-00449A 491.36 40.29 Labor 219.95"

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model GSS25GYPGCFS

Near Pueblo, CO 81005

James

Job Details: 12/20/2023

installed ordered parts and tested all ops test good

We serviced a

MARVEL REFRIGERATOR

Model ML24BCG1RS

Near Colorado Springs, CO 80904

Roman

Job Details: 12/20/2023

"Fridge is making a slight noise when I raised on the condenser, removed the backing and checked the compressor and fans and fan motor and compressor are okay. Fridge makes a rattle noise when I put the cover on but could not see where the rattling was coming from. P.F. code came on amd vacation mode, fridge still running. Recommend waiting before installing parts leveled the fridge and made sure screws that attached fan and compressor were tight. Cx going to watch it and record the noise if it happens again. Paid sc check $249.90 CK Auth# 44L4L4"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Pueblo, CO 81005

James

Job Details: 12/20/2023

Installed ordered parts. tested ops all ckok

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Pueblo, CO 81005

James

Job Details: 12/20/2023

installed ordered parts all ops test good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Colorado Springs, CO 80923

Glenn

Job Details: 12/20/2023

"Install New Icemaker, Error code test>Pass, IM Cycle Test>Pass, Fill Test>Pass , All OPS Test:OK, Customer will continue to monitor."

We serviced a

SUBZERO ICEMAKER

Model UC-15IP

Near Colorado Springs, CO 80907

Ralph

Job Details: 12/20/2023

"DOOR WAS NOT CLOSING ALL THE WAY, FOUND THE UNIT SHIFTED, PULLED AND RESET THE UNIT AND UNIT CHECKED OKAY"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Colorado Springs, CO 80910

Carlos

Job Details: 12/20/2023

"Dishwasher has a lot of suds, recommend cx change detergent and use dishwasher cleaner. Cx was not using rinse aid as well. Recommend cx use rinse aid. Ran test op dishwasher motor works ok, drains ok heater works ok outputting 7.4 amps wet and 5.1 amps dry. Cx education. Demonstrated how to remove and clean out filter."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEB3

Near Colorado Springs, CO 80922

Jessie

Job Details: 12/20/2023

Leak strip addedReplaced listed parts. All ok

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Pueblo, CO 81003

David

Job Details: 12/20/2023

Replaced belt Tested and running good

We serviced a

GE WASHER

Model WHDSR109J5WW

Near Colorado Springs, CO 80903

Roman

Job Details: 12/20/2023

"Removed the old knob and installed new knob, tested the washer and its agitating, spinning and draining. Knob working great. Hot water and cold water taps leaking, hot water valve cannot be turned on or off, also has to turn the water on under the counter in the kitchen for both hot and cold"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Peyton, CO 80831

Aaron

Job Details: 12/20/2023

"Inlet valve harness not fully engaged, water line from dual water valve partially frozen, cleared and tested Noth ice makers and dispenser, working well now. Advised customer of 5 star survey."

We serviced a

ROPER DRYER

Model RED4516FW0

Near Pueblo, CO 81003

David

Job Details: 12/20/2023

"Replaced wire harness, heater, and thermal cut off. Tested and is running and heating."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS04

Near Colorado Springs, CO 80920

Glenn

Job Details: 12/20/2023

"Install New Icemaker & Fill Tube Heater. Power good at heater. IM Error code > Pass, Cycle IM > Pass, IM Fill Test>Pass , Allow 48 hours for ice production. All OPS Test:OK"

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Pueblo West, CO 81007

James

Job Details: 12/20/2023

installed rails from preorder. tested ops all ckok. adjuster not needed

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JV3

Near Colorado Springs, CO 80922

Aaron

Job Details: 12/20/2023

"Oven bake element is squeaking along support bracket when heating, removed and replaced element, yesterday and working well now. Advised customer of 5 star survey."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Pueblo, CO 81008

David

Job Details: 12/20/2023

"Checked washer Ran through a cycle with a load of towels, did not make the sound she is describing. Description is like an out of balance situation. Suspension rods seem to be good, normal bounce. Suggest fabric softener rinse (deep water rinse) Ran a rinse and spin with the deep water rinse option, it did make the noise. Took inner basket out and found an inner basket nut in the bottom of the outer tub.Ran drain and spin with out of balance load, much quieter."

We serviced a

INSINKERATOR GARBAGE DISPOSAL

Model 79354

Near Colorado Springs, CO 80918

Jessie

Job Details: 12/20/2023

Replaced gd. Plumbing was leaking when I got here. Did best I could. Not leaking when I left but suggest a plumber to do some plumbing.

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Parachute, CO 81635

James R

Job Details: 12/20/2023

Customer signed disclaimers. Put into spin and unit makes a knocking noise. Tilted back found rotor bolt loose. Removed and installed loctite on bolt then reinstalled and torqued down. Unit excessive shaking replaced suspension. Did a DLMS calibration and unbalanced detection no issues. Operating as should.Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

SAMSUNG WASHER

Model WA50R5400AV/US

Near Peyton, CO 80831

Brandon

Job Details: 12/20/2023

"Replaced parts and tested op, smart install mode passed and tested with 500 g weight on spin only 17 minute cycle unit did not throw code UB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Colorado Springs, CO 80922

Aaron

Job Details: 12/20/2023

"Ice maker cover has slight crack on right side, water valve solenoid not fully opening, removed and replaced, calibrated measured fill, working well now. Advised customer of 5 star survey."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Colorado Springs, CO 80903

Carlos

Job Details: 12/20/2023

Broken wire on thermal cut of. Respliced runs all ok. Recommend cx have vents cleaned as soon as possible.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Colorado Springs, CO 80922

Aaron

Job Details: 12/20/2023

"Dishwasher door left spring hook dislodged, vorrected and tested unit, working well now. Advised customer of 5 star survey."

We serviced a

PROFILE REFRIGERATOR

Model PFSS6PKXASS

Near Colorado Springs, CO 80904

Ralph

Job Details: 12/20/2023

"installed part and cycled and filled, cust to monitor,,,autho no. CH3E33"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Clifton, CO 81520

James R

Job Details: 12/20/2023

Customer signed disclaimer.Replaced water valve test operation. Deep water wash. Heavy Unit filled half full. Checked on bulky setting deep water. Filled fuller operation normal. Service diagnostics no errors when done. Tilted back and checked idems underneath all are ok. Please fill out whirlpool tech satisfaction survey. Thank You

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Grand Junction, CO 81504

James R

Job Details: 12/20/2023

Replaced W11219639 and Replaced icemaker did cycle and fill operation is normal. Customer signed disclaimer. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Grand Junction, CO 81503

James R

Job Details: 12/20/2023

Customer signed disclaimer. Replaced sump motor asy. Reassembled test run in diagnostics. Ok. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Grand Junction, CO 81505

James R

Job Details: 12/20/2023

Replaced evaporator fan motor and blade. Hear the normal sound. Put padding between condenser coils and cardboard under it. Also under compressor mounting bracket and cardboard . Operating as should. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

GENERAL ELECTRIC RANGE

Model C2S986SEL2SS

Near Colorado Springs, CO 80924

Jessie

Job Details: 12/20/2023

Bake and broil elements are working. Ran unit up to 400f. Unit is 10-12 degrees to hot after preheat and allowing unit to absorb heat for 15 mins. Sensor recommended Front right burner was blowing out on low when the oven is on and blower will blow it out. Customer just needs to raise the flame slightly. Sensor#wb23x5320 $244.40Tax $20.04Msrp$14.50Sc $149.95Labor $199.95 Total $628.84No return on parts

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Colorado Springs, CO 80921

Jessie

Job Details: 12/20/2023

Replaced both evaps and dye drier. Held vacuum for 15 mins. Charged unit 5.5 ounces 134a. Monitored the unit for a while. All ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near Colorado Springs, CO 80922

Aaron

Job Details: 12/20/2023

"Evaporator fan blade held by ice, cleared ice and working well now. Unit is located in the garage, for best temperatures 60-90f recommended for the garage. Advised customer of 5 star survey."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Colorado Springs, CO 80908

Aaron

Job Details: 12/20/2023

"Damper motor loud, removed and replaced motor, knocking sound that customer hears intermittently is the refrigerant in the evaporator, whirlpool considers normal operation, raised front legs to level unit, customer states damage to floors was caused by previous refrigerator. Advised customer of 5 star survey."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS05

Near Colorado Springs, CO 80918

Carlos

Job Details: 12/20/2023

"Installed weter valve, ran test op no leaks found. Ice maker had E5 code (cycle interruption) power cycled refrigerator, code is cleared cx will observe ice production. $62.40 CC Auth# TF3J39"

We serviced a

BOSCH REFRIGERATOR

Model B36CL80ENS/09

Near Carbondale, CO 81623

Erik

Job Details: 12/20/2023

install doors on site JOB COMPLETE

We serviced a

GE RANGE

Model C2Y366P2T1S1

Near Carbondale, CO 81623

Erik

Job Details: 12/20/2023

door on site - install door panelJOB COMPLETE

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ1

Near Albuquerque, NM 87109

Jason

Job Details: 12/20/2023

INSTALLED DRAIN PUMP UNIT CHECKS OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2976AEM02

Near Albuquerque, NM 87111

Jason

Job Details: 12/20/2023

installed resivor unit checks okCK AUTHO#99HHVH $227.80

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Albuquerque, NM 87112

Jason

Job Details: 12/20/2023

installed parts unit checks ok

We serviced a

WHIRLPOOL DRYER

Model WED8600YW0

Near Albuquerque, NM 87112

Jason

Job Details: 12/20/2023

checked unit fonit needs a repair kitSC$151.85MISC$17.50labor$216.95REPAIR KIT#4392067$75.90TX$6.45TOTAL$466.65Auth code:9F9HN4$151.85

We serviced a

KITCHENAID COOKTOP

Model KICU569XBL00

Near Edgewood, NM 87015

Jason

Job Details: 12/20/2023

checked unit found there is a service pointer to replace whole moduleSC$151.85MISC$17.50LABOR$227.80MODULE#W10885135$452.59TX$38.47TOTAL$888.21Auth code:49WNM4$151.85

We serviced a

GENERAL ELECTRIC ICE MACHINE

Model UCC15NPRBII

Near Aspen, CO 81611

Erik

Job Details: 12/20/2023

install pump and MCB/ test: GOODJOB COMPLETE

We serviced a

SPEEDQUEEN WASHER TOP LOAD

Model AWNE9RSN116TW01

Near Colorado Springs, CO 80908

Mathew

Job Details: 12/20/2023

"Replaced lid switch. Test op, all okay."

We serviced a

SAMSUNG REFRIGERATOR

Model RF30BB6200QLAA

Near Colorado Springs, CO 80908

Mathew

Job Details: 12/20/2023

Found fridge in cooling off mode. Reset to normal and test op all okay.

We serviced a

SAMSUNG MICROWAVE

Model ME21M706BAS/AA

Near Colorado Springs, CO 80909

Mathew

Job Details: 12/20/2023

"Found unit working as expected after adjusting install. Called tech line about discoloration, agent told me it was normal and nothing can be done."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Colorado Springs, CO 80908

Aaron

Job Details: 12/20/2023

"Removed and replaced console, no scratches or dents, verified by customer. Working well now. Advised customer of 5 star survey."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Colorado Springs, CO 80919

Glenn

Job Details: 12/20/2023

"Install New UI Control. All OPS Test:OK, Customer will continue to monitor."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Los Lunas, NM 87031

Larry

Job Details: 12/20/2023

CX complaint - Washer wont complete wash - Inspected unit and found the gearcase - Cx does not want to bear the cost of repair and will replace unit - Collected SC

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Los Lunas, NM 87031

Larry

Job Details: 12/20/2023

CX complaint - Washer leaking - Inspected unit and found the leak is from the stand pipe and not from the washer - Advised cx to call a liscensed plumber

We serviced a

JENN-AIR WALLOVEN

Model JJW2430DS03

Near Los Lunas, NM 87031

Larry

Job Details: 12/20/2023

Installed console and tested good - Unit is good to go

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS09

Near Los Lunas, NM 87031

Larry

Job Details: 12/20/2023

CX complaint - MW not heating - Inspected unit and found the mag failed - Replaced with pre-id parts and teted good - Unit is good to go

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near Edwards, CO 81632

Antonio

Job Details: 12/20/2023

Found metal shelves not in proper position not allowing door to close and heat to escape unit reached 350 unit tested good $149.95 CK Auth# 9A3A4M

We serviced a

SAMSUNG REFRIGERATOR

Model RF22KREDBSG/AA

Near Colorado Springs, CO 80904

Ralph

Job Details: 12/20/2023

"unit has a refrigerant leak, ive alredy replaced ff evap 2x, fz evap once and filter drier 2x's, so called tech support because i saw no signs ofdye with light and goggles, on visual support, tech support took multiple pics and now the ball is in there court, waiting on next steps to proceed"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ3

Near Colorado Springs, CO 80938

Aaron

Job Details: 12/19/2023

"Scratch and dent on co trol console, removed and replaced, no scratches or dents, working well now. Property vacant, unable to obtain signature or advise of survey."

We serviced a

WHIRLPOOL DRYER

Model GEW9200LW0

Near Colorado Springs, CO 80917

Roman

Job Details: 12/19/2023

"Ran the dryer and it will not heat up, ohmed out the heater and it is bad. Recommend replacing the heating element Heating element #WP3387747 $99.68Tax $8.17Total parts $107.85MPs $14.50Labor $189.95Sc $129.95Total cost $442.25Paid sc"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Monument, CO 80132

Glenn

Job Details: 12/19/2023

"Install New Icemaker. New Icemaker definitely fit like original, however; it does appear to be slightly different. Error code check >pass, Harvest > Pass, Fill Test > Pass. Allow 48-72 hours for ice production."

We serviced a

WHIRLPOOL RANGE ELECTRIC

Model WFE540H0ES0

Near Colorado Springs, CO 80915

Roman

Job Details: 12/19/2023

"Pulled the bottom catch tray, and the bake element is bad. Checked the wire connectors on the back and they are okay. Recommend replacing the bake element. Bake element #W10779716 $93.58Tax $7.67Total parts $101.25MPs $14.50Labor $169.95Sc $129.95Total cost $415.65 Collected sc"

We serviced a

SAMSUNG WASHER

Model WA55A7300AE/US

Near Colorado Springs, CO 80919

Brandon

Job Details: 12/19/2023

"Right side hinge broke off from the top cover from tension of spring, documented with tech support, need top cover to repairSvf paid $129.95 Auth# 43UYV3"

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A9771SR/AA

Near Monument, CO 80132

Brandon

Job Details: 12/19/2023

Replaced display assy and tested op all checks ok hass passed

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Colorado Springs, CO 80909

Carlos

Job Details: 12/19/2023

Installed sump assembly all ok

We serviced a

THERMADOR COOKTOP

Model CIT30YWBB

Near Colorado Springs, CO 80906

Ralph

Job Details: 12/19/2023

installed part and cust approved the repair

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS09

Near Monument, CO 80132

Glenn

Job Details: 12/19/2023

"mw sparking. Found blackend and melted turntable. also a burn spot of LR of cabinet.Microwave is 17.5 inches above gas stove.34.5 inches from top of range cooktop to top of microwave. Techline: Submitted pics. Deemed non-repairable by Techline. SR# 7738061722, Called Safety Dept. at: 866-550-5136 , SR 7738036830 , Suggest customer call them for any further resolution."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ00

Near Colorado Springs, CO 80921

Glenn

Job Details: 12/19/2023

"Install New IM Harness. Cycle Test > Pass , Explained to customer that ice production is generally 8 cubes harvested every 2-3 hours, dependant on Temp and how often the freezer door is opened. All OPS Test:OK"

We serviced a

IKEA WALLOVEN

Model IBS350PXS01

Near Colorado Springs, CO 80910

Carlos

Job Details: 12/19/2023

Needs a control board (8304381) part is discontinued. No repair cx paid sc $129.95 CK Auth# 4L99VU