Service History 66 - D3 Appliance

We serviced a

THERMADOR WALLOVEN

Model PODS301W/02

Near Breckenridge, CO 80424

Erik

Job Details: 05/05/2023

remove door and clean window glassservice call $189PAID IN FULLAUTHO#A9L9KJ

We serviced a

GENERAL ELECTRIC WASHER

Model GTWN4250D1WS

Near Colorado Springs, CO 80909

Scott

Job Details: 05/05/2023

installed water valve checked op ok

We serviced a

GE WASHER

Model WWA8364PLLHA

Near Colorado Springs, CO 80915

Scott

Job Details: 05/05/2023

found hot water hose leaking replaced hose hot water hose cecked op ok. cust will watch

We serviced a

SAMSUNG MICROWAVE

Model MS19M8000AS/AA

Near Colorado Springs, CO 80920

Brandon

Job Details: 05/05/2023

Replaced parts and tested op all ok heated cup of water 5 times no issues

We serviced a

GENERAL ELECTRIC WALLOVEN

Model JKS3000SN1SS

Near Pueblo, CO 81008

Brandon

Job Details: 05/05/2023

Replaced outer door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Colorado Springs, CO 80923

Jessie

Job Details: 05/05/2023

"- replaced bad bds, test op, all ok5 star survey discussed"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Edwards, CO 81632

Antonio

Job Details: 05/05/2023

found main nut to motor loose removed nut added lock tight and re-installed unit tested good

We serviced a

WHIRLPOOL DRYER

Model WGD70HEDQ1

Near Edwards, CO 81632

Antonio

Job Details: 05/05/2023

opened up unit unit is in good operation cleaned out vent unit tested good SC$99.00AUTH#44K49M

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Gypsum, CO 81637

Antonio

Job Details: 05/05/2023

"installed new icemaker, valve and board unit tested good"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Santa Fe, NM 87507

Jason

Job Details: 05/04/2023

"installed harness, unit checks ok"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Santa Fe, NM 87501

Jason

Job Details: 05/04/2023

installed oven floor unit checks okAuth code:KF9H44$160.55

We serviced a

WHIRLPOOL DRYER

Model WED9270XW2

Near Santa Fe, NM 87508

Jason

Job Details: 05/04/2023

installed element unit checks okAuth code:9YMR4X$160.55

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Albuquerque, NM 87114

Joseph

Job Details: 05/04/2023

Installed parts listed. Charged unit with R134a refrigerant 4.2oz let customer know to wait 24 hrs for cooling. Unit tested good. Unit is good to go.

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Peyton, CO 80831

Aaron

Job Details: 05/04/2023

"Nut and drive pulley loose, wobbling and making noise on the belt guard, replaced drive pulley assembly and tested unit, working well now. Advised customer of 5 star survey"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Colorado Springs, CO 80920

Glenn

Job Details: 05/04/2023

Install 2 New Hinge Pads. All OPS Test:OK

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Colorado Springs, CO 80911

Carlos

Job Details: 05/04/2023

Installed Listed parts. Ran test op runs all ok

We serviced a

MAYTAG DRYER - ELECTRIC

Model MEDC465HW0

Near Colorado Springs, CO 80909

Carlos

Job Details: 05/04/2023

Replaced rollers in dryer. Ran test op. All ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Pueblo, CO 81008

Kris

Job Details: 05/04/2023

installed compressor and control ran test op all ok unit is working to spec at this time. cx will monitor unit.

We serviced a

VIKING WALLOVEN

Model VDSC4876GSS

Near Florissant, CO 80816

Ralph

Job Details: 05/04/2023

"installed part and unit checked okay...travis wrong part was 105.28, subtrataced from new part 294.90, which means cust owned 189.62 + filter price of 185.70 = 375.32....autho no. 4MMNWP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS03

Near Colorado Springs, CO 80927

Kris

Job Details: 05/04/2023

installed all parts sent ran test op all ok cx will monitoir unit for 24 hours.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Colorado Springs, CO 80908

Aaron

Job Details: 05/04/2023

"F6E2 error code ACUF3E1 water pressureF8E2 detergent drawer F8E1 incoming water error codes upon arrival. User interface test passed, unit went through diagnostics, cold water valve clogged with debris, cleared and am now able to get cold water in the unit, if problem persists, would need valve and controls, some water leaking down front of unit as well. Valve wpw10289387 $150.36Bellow w11106747 $197.80Control wpw10374126 $313.46Board w10427967 $296.56Total parts $958.18Tax $ 78.57Supplies $14.50Hc $129.95Labor $189.95Total repair $1,371.1530 day estimateNo return on partsAuth 129.95 hc #E99WHP"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Colorado Springs, CO 80924

Aaron

Job Details: 05/04/2023

"Checked unit on regular dry and timed dry, unit is heating up to 195f and air push is good, temp from vent hose is 141f, incoming voltage to the unit is 242v, contacted techline and this error is due to either the vent not working properly, or the load of the clothes, too small of a load for the moisture sensors to detect, or light and heavy items being mixed and the light items are drying faster. SR7736328996Advised customer of survey"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Colorado Springs, CO 80918

Aaron

Job Details: 05/04/2023

"Circulation motor is loud and not effectively pushing water, removed and replaced motor sump assembly, tested unit and working well. Installed leak strip. Advised customer of 5 star survey"

We serviced a

KITCHENAID WALLOVEN

Model KOCE500EBS20

Near Colorado Springs, CO 80915

Aaron

Job Details: 05/04/2023

"Unit was moved to warehouse since last visit, dents on back wall of unit, attached pictures, removed and replaced harness, tested unit and heating well."

We serviced a

GENERAL ELECTRIC TRASH COMPACTOR

Model UCG1500NVBB

Near Woodland Park, CO 80863

Ralph

Job Details: 05/04/2023

"one of the guides on the sides that feeds into the screws, was installed upside down, installed parr sent to cust and unti checked okay"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Colorado Springs, CO 80906

Jeremy

Job Details: 05/04/2023

Installed provided parts. Ran HASS. Double checked for leaks and placed leak detection strip under unit. Unit is working correctly. Asked CX to complete the survey.

We serviced a

GE STOVE

Model JB650DF1CC

Near Colorado Springs, CO 80918

Jerimiah

Job Details: 05/04/2023

Installed replacement glass pack for oven door. Unit check ok. Charged labor as quoted $179.95 chk#6874

We serviced a

SAMSUNG RANGE

Model NE58N9430SG/AA

Near Colorado Springs, CO 80918

Jerimiah

Job Details: 05/04/2023

Installed replacement mainboard. Unit check ok. Cust will keep track of unit functionality. Charged labor as quoted $179.95 CC Auth# 9F49KH

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Albuquerque, NM 87109

Larry

Job Details: 05/04/2023

Cx complaint - Not drying - Inspected unit and found a wire disconnected from heater - Secured connection and tested good - Unit is good to go

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Albuquerque, NM 87113

Larry

Job Details: 05/04/2023

Installed parts listed and tested good - Unit is good to go

We serviced a

WHIRLPOOL DRYER

Model MED5630HC2

Near Albuquerque, NM 87113

Larry

Job Details: 05/04/2023

CX complaint - Dryer making loud noise - Inspected unit and found the blower wheel failed and will not come off the motor shaft - Unit needs: (Parts pricing incl S&H)Housing - WPW10211911 - $91.16Wheel - WP697772 - $71.60Bracket - W11481730 - $67.70Motor - W11364931 - $279.38Labor - $149.95Tax - $51.96Total - $711.75Cx does not want to bear the cost of repairs - Collected $249.95-Auth-NU34YP

We serviced a

KITCHENAID WALLOVEN

Model KOCE507ESS09

Near Sandia Park, NM 87047

Jason

Job Details: 05/04/2023

spoke to techline unit is unrepairable SR7736332710cx to call 1-866-931-7390 10am-6pm est tuesday next weekrefrance number/7736041352

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Santa Fe, NM 87507

Jason

Job Details: 05/04/2023

installed ice maker unit checks ok$160.55 CK Auth# C33JFP

We serviced a

KITCHENAID RANGE GAS

Model KSDG950ESS1

Near Colorado Springs, CO 80918

Jerimiah

Job Details: 05/04/2023

"Knob not fitting well, adjusted knob to secure tightly to stem. Adjusted flame size to surface burners. Unit check ok charged service call $142.95 CC Auth# 4J433Y"

We serviced a

KITCHENAID RANGE

Model KFGG500EWH4

Near Cañon City, CO 81212

Jessie

Job Details: 05/04/2023

"- customer has carbon monoxide detected. ran my gas meter and ran all burners and oven. found igniter to bake no poositioned correctly, adjusted and unit is igniting withing 5 clicks. let it preheat."

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Rifle, CO 81650

James R

Job Details: 05/04/2023

Printed labels took pics ready to send.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Peyton, CO 80831

Jonny

Job Details: 05/04/2023

"The problem didn't happen while I was here, cubed ice came out cubed, called techline, he needs an ice maker repair but he wants to call and complain to samsung. Autho#Autho# didn't come thru yet"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG/AA

Near Colorado Springs, CO 80908

Jonny

Job Details: 05/04/2023

"Noticed food wasn't frozen in the freezer, pushed the 2 button to get error codes, no error codes. Called techline and put unit in ff for 40 mins, good frost pattern, techline recommended an evap cover bcuz it was really frosted on the evap Freezer evap cover da97-12617a 249.48Tax 20.46Sf 129.95 14.50 Labor 169.95 Autho# n934e4Custy says he will think on it"

We serviced a

WOLF VENT HOODS

Model PL522212//810211

Near Colorado Springs, CO 80908

Jerimiah

Job Details: 05/04/2023

"blower in vent hood, just hums very loudly. Will not blow otherwise, spoke with Techline, motor is remote and unable to be serviced without a contractor or installer. Gave customer part info and she will contact installer to repair unit. Charged service call $157.45 CC Auth# RPH994817410 blower 816804 hv cap"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Pueblo West, CO 81007

Jessie

Job Details: 05/04/2023

- unit troft where the water flows is bent outwards allowing it to leak water through insulation. tub#W10909756 $313.91tax $25.90sc $129.95$14.50labor $229.95total $714.21your estimate is good for 30 days

We serviced a

SAMSUNG WASHER

Model WF45B6300AP/US

Near Colorado Springs, CO 80924

Jonny

Job Details: 05/04/2023

"Hass passed, called techline, looked at counter weights and they were fine, samsung said ndf, told me to 5ell custy to record if issue were to happen again and show wat cycle its on"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS576FIDM01

Near Los Lunas, NM 87031

Larry

Job Details: 05/04/2023

Installed \'motor and tested good - Unit is good to go

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Cañon City, CO 81212

Jessie

Job Details: 05/04/2023

"- replaced actuater and cam, all ok"

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Rio Rancho, NM 87124

Joseph

Job Details: 05/04/2023

Installed part listed. Unit tested good. Unit is good to go.

We serviced a

AMANA RANGE

Model ARTSC8650E

Near Colorado Springs, CO 80910

Brandon

Job Details: 05/04/2023

"Main ERC is bad need replaced throwing f9 f5 and f3, ERC no longer available, cx getting new ovenPaid svf $129.95 Auth# 4AT4YA"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Rio Rancho, NM 87124

Joseph

Job Details: 05/04/2023

Water coming out of unit. Inspect and ran diagnostics. Found that the water valve would not close. Valve would need to be replaced. Customer is going thru State Farm insurance to cover the service charge. State Farm will be sending a check directly to the D3 office in Colorado Springs of 141.38 for service charge.

We serviced a

SAMSUNG GAS RANGE

Model NX60A6311SS/AA 01

Near Colorado Springs, CO 80920

Jeremy

Job Details: 05/04/2023

HASS WONT CONNECT (see pics). Atempted several times. Installed all parts. Unit working. Asked cx to complete the survey.

We serviced a

SAMSUNG DRYER

Model DVE52A5500C/A3

Near Pueblo, CO 81001

Brandon

Job Details: 05/04/2023

Replaced steam nozzle and tested op all ok hass passed

We serviced a

SAMSUNG ELECTRIC OVEN

Model NE63T8111SS/AA

Near Pueblo, CO 81005

Brandon

Job Details: 05/04/2023

Replaced burner assy and tested op all ok hass would not connect

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Bernalillo, NM 87004

Joseph

Job Details: 05/04/2023

Same issue. Connector lose. Secured connection. Unit is good to go.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Corrales, NM 87048

Joseph

Job Details: 05/04/2023

Installed parts listed. Unit tested good. Unit is good to go.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Glenwood Springs, CO 81601

James R

Job Details: 05/04/2023

checked pwr 208 vac good. checked wiring to dryer good installed properly. Checked pwr from grd to neutral none. good. Run unit checked amp draw on red wire 25.6 black 19.6 This should not cause breaker to pop. Issue is with breaker. Tech service pointer W11525530 Rev C Will send customer copy of information needed to take care of issue. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model JVM3160RF8SS

Near Colorado Springs, CO 80907

Jerimiah

Job Details: 05/04/2023

Installed replacement console. Unit check ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXTQ00

Near Pueblo West, CO 81007

Jessie

Job Details: 05/04/2023

- upon arrival customer said unit is working. they said the condenser was extremely dirty and they cleaned it. they pulled back cover off and compressor was very hot.i pulled covers and checked compressor that is running and keeping cool. unit is making ice.- if customer continues to have issue replace the main bd#WPW1050327830 day sc

We serviced a

MONOGRAM REFRIGERATOR

Model ZIF181NPNAII

Near Winter Park, CO 80482

Erik

Job Details: 05/04/2023

install/test: GOODJOB COMPLETE!

We serviced a

MONOGRAM DISHWASHER

Model ZDT985SIN6II

Near Winter Park, CO 80482

Erik

Job Details: 05/04/2023

install sensor and harness/ test: GOODtighten door handleJOB COMPLETE!

We serviced a

GE MICROWAVE OVEN

Model JVM3160RF8SS

Near Winter Park, CO 80482

Erik

Job Details: 05/04/2023

install doorJOB COMPLETE

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Glenwood Springs, CO 81601

James R

Job Details: 05/04/2023

Installed screw kit. Wired 4 plug per manufacturer started and run unit. Continued to run didnt shut down or pop breaker.Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

MAYTAG DRYER - ELECTRIC

Model MEDX655DW1

Near Colorado Springs, CO 80917

Amos

Job Details: 05/04/2023

"Ran test opp. Unit is working great heating up perfectly tested all parts for heati g element. Replaced all listed parts. Owner has said her air ducts have never been cleaned out , i did mention if she cleaned it out she will have better heat flow.Need AUTHO#"

We serviced a

THERMADOR DOWNDRAFT VENT

Model UCVP36XS/02

Near Grand Lake, CO 80447

Erik

Job Details: 05/04/2023

needs mtn high to reinstall - top panel damage/ not level/ vent covers NOT installed on side vent options

We serviced a

JENNAIR MICROWAVE

Model JMC3415ES02

Near Monument, CO 80132

Glenn

Job Details: 05/04/2023

"Install New Control, Test 3X, All OPS Test:OKUnit is now making sound when cycle complete, time is staying in place (Not resetting)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Granby, CO 80446

Antonio

Job Details: 05/04/2023

installed new acu unit tested good

We serviced a

AMANA RANGE

Model AER6603SFB2

Near Grand Lake, CO 80447

Antonio

Job Details: 05/04/2023

installed new rear burner and switch unit tested good

We serviced a

IKEA MICROWAVE

Model IMBS104GSS02

Near Colorado Springs, CO 80907

Carlos

Job Details: 05/04/2023

"Installed parts, ran test op all ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Carbondale, CO 81623

James R

Job Details: 05/04/2023

Put into diagnostics checked error codes F7E6 motor fault. Removed control panel. Checked reading of motor at control 7.0 and 7.0 good. motor ok. Cleared code. Checked capacitor ok. Removed pulley cover found actuator not installed properly not in arm of cam asy. Installed right. Reassembled and test op's in diagnostics again. No error codes. customer paid service call. $149.95 auth code 9HU4JXPlease fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

SAMSUNG DRYER

Model DVE55A7700V/A3 01

Near Colorado Springs, CO 80911

Jeremy

Job Details: 05/04/2023

Dryer no heat. Replaced provided parts. Unit is now working correctly. Ran HASS. Getting C80 error (check vent). Reworked venting behind dryer and HASS passed. No water hookups. Asked CX to complete the survey

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Colorado Springs, CO 80908

Glenn

Job Details: 05/04/2023

"Unit still not making Ice. A few very small chips of Ice harvested one time, then nothing more.Frzr Temps: 6F - 12F Lwr / Upper sections. Diag > No Icemaker Error Codes, Ice Level Sensor > Pass, Techline: Since everyhthing Passes in Diag, Suggest replace: , UI Control - W11089931 $257.59& High voltage PCB W10843055 $296.42 , Tax $45.43, MPS $14.50 , SR#7736332213Set Frzr temp to -5F, Max Ice & Max Cool. Customer is going to think about estimate and let us know."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Colorado Springs, CO 80923

Glenn

Job Details: 05/04/2023

"Install New Capacitor, Calibrate, Diag Test > Pass, Ran Quick wash test > Pass. All OPS Test:OK"

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTX22EASK0WW

Near Pueblo, CO 81001

Ken

Job Details: 05/03/2023

Tested dryer. Temps are good checked for obstructions. Dryer is heating and drying properly. Advised customer to have venting cleaned

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EBS00

Near Colorado Springs, CO 80909

Ralph

Job Details: 05/03/2023

"cleaned cond, ony charging the sc ... autho no. ff9lrf"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Colorado Springs, CO 80925

Ralph

Job Details: 05/03/2023

"unti has a very loud evap fan motor, and will need to be repalced...part 174.22/...autho no. 3E3339"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS

Near Vail, CO 81657

Antonio

Job Details: 05/03/2023

found stuck 9 key installed new control panel unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Rio Rancho, NM 87124

Joseph

Job Details: 05/03/2023

Installed parts listed. Unit tested good. Unit is good to go.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Pueblo, CO 81003

James

Job Details: 05/03/2023

Job completed ops ckok

We serviced a

SAMSUNG DRYER

Model DVE52A5500V/A3

Near Colorado Springs, CO 80910

Jonny

Job Details: 05/03/2023

"Installed parts, dryer drys, hass wouldn't work so called the number , gave custy dryer education"

We serviced a

WHIRLPOOL WALLOVEN

Model WOC54EC0HS04

Near Colorado Springs, CO 80927

Jerimiah

Job Details: 05/03/2023

"Installed replacement Copernicus and hardwired new thermal sensor. Unit reached preheat temp, adj to -30 calibration due to avg reached 400. Cust will keep track of functionality."

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTX22EASK0WW

Near Pueblo, CO 81001

Ken

Job Details: 05/03/2023

Tested dryer. Temps are good checked for obstructions. Dryer is heating and drying properly. Advised customer to have venting cleaned

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Albuquerque, NM 87120

Joseph

Job Details: 05/03/2023

Installed parts listed. Also screws on the shaft at the bottom of the wash plate were lose. Tighten up screws. Unit tested good. Unit is good to go.

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Albuquerque, NM 87120

Joseph

Job Details: 05/03/2023

Unit not starting. Inspect unit. Found that the start button came off behind the console. Put button back on. Unit tested good. Unit is good to go. Charged customer 129.95 for service charge.

We serviced a

GE DRYER

Model GFD14ESSN0WW

Near Vail, CO 81657

Erik

Job Details: 05/03/2023

connect to smartHQ service: NO ERRORS'Low Air' remains under all cycles all conditions - reset breaker: error clearedcall techline: test: unit does NOT display 'Low Air' when vent disconnected from wall termination - must be how the vent is located/positioned (tech line determined) noted by GE TAG

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Rio Rancho, NM 87124

Joseph

Job Details: 05/03/2023

Unit making clicking noise when running. Found that the front left roller was bad. Replaced roller. Unit tested good. Unit is good to go.

We serviced a

SAMSUNG DRYER

Model DV328AEW/XAA

Near Colorado Springs, CO 80919

Brandon

Job Details: 05/03/2023

"Bad idler pulley, replaced DC93-00634A $ 97.56, tested op all ok verified ok by cx Paid in full $399.96 CC Auth# 99KC9HParts $97.56Svf $129.95Labor $149.95Mps $14.50Tax $8.00; used 1 DC93-00634A (Idler assy) from stock"

We serviced a

BOSCH DOUBLE WALL OVEN

Model HBLP651RUC/07

Near Colorado Springs, CO 80919

Jerimiah

Job Details: 05/03/2023

"Door latch was stuck in closed position, took apart door, reset latch to open, reinstalled door, unit check ok. Charged service call $149.95 chk# 3456"

We serviced a

JENNAIR MICROWAVE

Model JMC1116AS0

Near Colorado Springs, CO 80904

Jerimiah

Job Details: 05/03/2023

"Most of the switch membrane not functioning, some buttons including start works but unable to set clock, would need console switch membrane. Found this specific model does not carry available parts. Explained to cust, charged service call $149.95 chk# 650. Disclosed survey to cust 5star fcc."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Rio Rancho, NM 87144

Joseph

Job Details: 05/03/2023

Washer not advancing. Inspect unit and ran diagnostics. Tub is not spinning and agitator not agitating only making a noise. Found that the capacitor is not sending enough voltage to the motor. Capacitor will need to be replaced. Customer denied repair due to cost. I did charge customer 129.95 plus tax for service charge.$141.38 CC Auth# 334F3J

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Pueblo, CO 81004

Ken

Job Details: 05/03/2023

Installed parts and tested. Tub still had very bad wobble. Called Taylor from excel and explained what I changed and that the problem still exists. I let him know next move would be gc and he said they aren't going to do anymore repairs on the unit. He said to have the office file ra. Explained to customer what was happening with the order and what Taylor said and that it will be up to excel on what happens next. Customer refused to sign paperwork because I couldn't say whether or not excel was going to purchase her a new machine

We serviced a

BOSCH MICROWAVE

Model HMV3053U/01

Near Colorado Springs, CO 80905

Jerimiah

Job Details: 05/03/2023

"Unit dead found, found loose connection to noise filter board, reseated. Unit check ok. Charged 2nd appl SC $98.95 CC Auth# X9TP43"

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model JGSS66SEL3SS

Near Colorado Springs, CO 80905

Jerimiah

Job Details: 05/03/2023

"Installed replacement griddle valve, unit check ok."

We serviced a

SAMSUNG DRYER

Model DVE45M5500Z/A3

Near Colorado Springs, CO 80906

Jonny

Job Details: 05/03/2023

"Noticed huge c4ack in the drum, will order new oneDrum dc97-14849p 349.46Wheel dc97-16782a 64.25Tax 33.92Sf 129.95 14.50 Labor 169.95 Autho#Custy was rude and became irrate after the diagnostic and after I did the total with her."

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW0

Near Albuquerque, NM 87111

Jason

Job Details: 05/03/2023

"checked unit found nut came loose causing cam to grind, installed cam unit opperation checks ok; used 1 w10721967 (cam) from stock"

We serviced a

THERMADOR OVEN

Model FM272

Near Colorado Springs, CO 80906

Jerimiah

Job Details: 05/03/2023

"Bake element dead, unit is from 2002 and parts are NLA, unknown if it needs bake element or relay board. Stopped diagnosing. Charged service call $172.44 CC Auth# 3K949U"

We serviced a

WHIRLPOOL M/W OTR

Model WMH53521HZ2

Near Pueblo, CO 81008

Ken

Job Details: 05/03/2023

Wp covered sc and parts and labor was up to the customer. Found wave guide cover had a hole melted through it. Explained pricing to customer and repair would have been more than a new unit

We serviced a

KITCHENAID DISHWASHER

Model KUDS24SEBL4

Near Colorado Springs, CO 80906

Carlos

Job Details: 05/03/2023

Ran test op. Had customer run dishwasher for 30 minutes. Found no leaks. Had customer show me how much soap they are using. Customer is overusing soap causing suds to leak out. Instructed customer to use less soap.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Colorado Springs, CO 80908

Glenn

Job Details: 05/03/2023

Install New Gas Valve (Regulator) using Yellow thread tape on adapter fitting. Check all supply lines for leaks using leak detector. No Leaks found. Pre-heat using Bake at 350F. Check for CO PPM > LCD reads 0 PPM (Pass). All OPS Test:OK

We serviced a

SAMSUNG WASHER

Model WF45B6300AC/US

Near Colorado Springs, CO 80911

Jonny

Job Details: 05/03/2023

"7005512950, unit deemed unrepairable, got the seven thousand number. Called techline did visual support counter weights broke and hole in unit"

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Colorado Springs, CO 80925

Jonny

Job Details: 05/03/2023

"Installed parts, hit the 4es3t button on ice maker after Installed and it filled and tu4ned as it's supposed to, hass passed, gave cus5y fridge education, custy complained about a nois3 but I never h3a4d any nois3s the fridge wasn't supposed to make."

We serviced a

THERMADOR REFRIGERATOR

Model T36IB905SP/20

Near Avon, CO 81620

Erik

Job Details: 05/03/2023

delivered to specialty appliance c/o Keith

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS05

Near Grand Junction, CO 81504

James R

Job Details: 05/03/2023

Adjusted low flame were too high on all burners. Op's good. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Clifton, CO 81520

James R

Job Details: 05/03/2023

Replaced filter housing. Test op's good. Ran enough water thru to get rid of air. No leaks in area of tubing into housing. Customer signed waivers and put a water board under unit. explained to customer what it is for. Can remove after awhile. If board gets wet please call. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A9675AP/AA

Near Colorado Springs, CO 80911

Amos

Job Details: 05/03/2023

Ran hoss. Hoss passed replaced all parts listed unit is working good.