We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rio Rancho, NM 87144
Joseph
Job Details:
05/03/2023
Inspect unit and ran diagnostics. Unit tested great. No issues found. Unit is running as designed. Customer education on loading washer correctly. No further issues.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Los Lunas, NM 87031
Larry
Job Details:
05/03/2023
CX complaint - Washer not starting cycle - Inspected unit and found comms errors - Unit needs controls - CX doesn't want to bear the cost of repairs and will buy new - Collected $140.18-auth-R9MP33
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Los Lunas, NM 87031
Larry
Job Details:
05/03/2023
Installed parts lsited and tested good - Unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Belen, NM 87002
Larry
Job Details:
05/03/2023
CX didn't recieve gasket - Installed inner door and tested good - Unit should be good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Belen, NM 87002
Larry
Job Details:
05/03/2023
Installed control - Unit shoild be good to go
We serviced a
KITCHENAID WALLOVEN
Model KOCE507ESS20
Near Albuquerque, NM 87122
Jason
Job Details:
05/03/2023
ran microwave heating test unit is within spec. for wattage of unit. opperation checks ok
We serviced a
ASKO WASHER
Model n/a
Near Colorado Springs, CO 80904
Jessie
Job Details:
05/03/2023
#NAME?
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cedar Crest, NM 87008
Jason
Job Details:
05/03/2023
checked unit found gear case bearing is noisy gear case needs repaledSC$140.02LABOR$160.55MISC$17.50PART:GEAR CASE#W11449841$304.86TX$25.00TOTAL$647.93CX DOES NOT WANT TO REPAIR Auth code:Y3YPKH$140.02
We serviced a
ZLINE RANGE - GAS
Model RG30
Near Pueblo, CO 81005
James
Job Details:
05/03/2023
"Installed recall kit per instructions. Tested unit, all ops test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Elbert, CO 80106
Aaron
Job Details:
05/03/2023
"Removed and replaced right RC door, tightened left door handle as well, no dents and working well now. Advised of 5 star survey"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Colorado Springs, CO 80921
Jessie
Job Details:
05/03/2023
"- replaced thermister assy, test op,all ok"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Colorado Springs, CO 80925
Carlos
Job Details:
05/03/2023
"Ran test op. Heater, thermostat and cut off all ok. Inlet and exhaust thermistor test ok. Ran dryer with no vent for 15 minutes runs ok no code heats ok. This is under warranty."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Colorado Springs, CO 80925
Carlos
Job Details:
05/03/2023
Installed listed parts. Ran test op. Tub no longer bang around and no more unbalanced code.
We serviced a
VIKING OVEN
Model VED0205-SS
Near Colorado Springs, CO 80908
Kris
Job Details:
05/03/2023
installed both hynges ran test op all ok.
We serviced a
JENNAIR WALLOVEN
Model JJW3830DP03
Near Monument, CO 80132
Glenn
Job Details:
05/03/2023
"f2 e1 Error.Bad UI Control. Customer Already paid for part, tax & MPS. Surrounding wood trim is loose and not nailed to cabinet. Oven is only mounted to trim. Informed customer of current trim issue. Unit was calibrated previously, so re-calibrated upper & lower ovens. , -18F on Upper oven, -24F Lower , Calibrated Upper +18F, Lower +24F , Had customer pay for SC fee $129.95 + Labor $169.95 = $299.90, AUTHO#Y39A99"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Peyton, CO 80831
Jessie
Job Details:
05/03/2023
"- checkedwith uv light, all lockring fittings going to the unit. found no leaks, checked freezer evap no leaks. evacuated the charged and ran pump... unit shows a leak on my gauges, very slow. cut out low side fitting on compressor and brazed. unit is now holding vacuum for 15 mins, charged 56 grams and stuck a meter in the unit, all checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Monument, CO 80132
Glenn
Job Details:
05/03/2023
"Unit has not drained since install. Found customer drain hose in place, disconnected from unit, unit is draining. Problem is with drain / plumbing. Charged SC fee of $129.95 + TIP $13.00 = $142.95AUTHO#4W44H3"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW8200FW0
Near Colorado Springs, CO 80919
Glenn
Job Details:
05/03/2023
"Unit has broken Spider Gear / Bearing. Basket is rubbing on the tub. Would require complete overhaul, New Tub, Basket w/ Spider gear, Seal, Helper Required. (2X Labor) Tub Assy Complete - W10901175 $1309.52, Plus Tax, MPS 2x Labor ($199.95 X2) Customer is going to talk over with husband, but since repair is not cost effective, will most likely buy new unit. Paid SC Fee of $129.95, Autho #43EV4R"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Colorado Springs, CO 80924
Aaron
Job Details:
05/03/2023
"Tested unit through diagnostics, no error codes and ran ice level test, harvest cycle, fill test, and thermistor passes, discussed with techline, if problem persists, a new user interface is recommended. Part is currently backordered. Freezer temperature at time of inspection 3.4f. UI assembly w11636543 $243.66 back orderedTax $19.98Supplies $14.50Hc $129.95Labor $159.95Total job $568.0430 day estimateNo return on partsAuth 129.95 hc #"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Colorado Springs, CO 80908
Aaron
Job Details:
05/03/2023
"Removed and replaced all needed parts, ran unit through DLMS and diagnostic cycles, working well and no leaks. Advised customer of 5 star survey"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Colorado Springs, CO 80909
Jeremy
Job Details:
05/03/2023
Unit leaking water. Water leak found at drain hose to back of washer. Off balance load must of unseated hose. Reseated and ran test cycle and washer is no longer leaking. Pllaced leak detection strip under unit. Service Charge $129.95 Labor $55.95 Total $ 185.90 Auth: LCY344
We serviced a
SPEEDQUEEN DRYER ELECTRIC
Model ADEE9RYS177TW01
Near Colorado Springs, CO 80926
Jeremy
Job Details:
05/03/2023
Installed new parts. Unit tested good. Double checked for leaks. Placed leak detection strip under unit.
We serviced a
SCOTSMAN ICE MACHINE
Model DCE33A-1SSD
Near Colorado Springs, CO 80906
Ralph
Job Details:
05/03/2023
"installed parts cust to monitor unit, labor paid autho no, 344j3n"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Colorado Springs, CO 80919
Glenn
Job Details:
05/03/2023
"Long Dry Times. Found Restriction in Vent System causing the problem. Customer Paid SC fee of $129.95, AUTHO# Y34V3H"
We serviced a
SAMSUNG OVEN
Model NX58H9500WS/AA
Near Colorado Springs, CO 80920
Brandon
Job Details:
05/03/2023
Replaced bake ignitor and checked for gas leaks tested op all ok Collected labor $149.95 Auth# 4F9PAU
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Pueblo, CO 81008
James
Job Details:
05/03/2023
Found loose rotor causing vibration. Secured rotor and removed coins from agitator and leveled unit. All ops test good. Left litmus (see sd pics)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Colorado Springs, CO 80925
Jonny
Job Details:
05/03/2023
"Got 40c error code, ice maker issue will get part pricesIM kit da82-02673a 300.00Ice tray da97-14474c 217.22Sf 129.95 Tax 42.4114.50 159.95 Autho# jyhk9cWill thnk on it"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS5
Near Placitas, NM 87043
Joseph
Job Details:
05/03/2023
Inspect unit. Sprayer will not work on wash cycle but will work on rinse cycle. Test control and motor. Both tests good. Unit will need control and sump replaced. Customer denied repair due to costs. I did charge customer 129.95 for the service charge.$141.38 CC Auth# A33VC3
We serviced a
KITCHENAID RANGE
Model KSEG700ESS
Near Vail, CO 81657
Antonio
Job Details:
05/03/2023
found stuck 9 key installed new control panel unit tested good
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Vail, CO 81657
Antonio
Job Details:
05/03/2023
installed new drain pump
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Avon, CO 81620
Antonio
Job Details:
05/03/2023
installed new slide both left and right
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Colorado Springs, CO 80938
Aaron
Job Details:
05/03/2023
"Replaced control and tested unit, working well now, remounted dryer, all checks out ok. Balance fue was already paid. Advised of survey."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG/AA
Near Colorado Springs, CO 80926
Jeremy
Job Details:
05/03/2023
Leak due to damage. Back top damage caused seam to open (see attachments). Called Samsung tech support and was told not covered by warranty and is unrepariable. Returning all parts provided. Unable to run HASS due to damage and leak.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Colorado Springs, CO 80921
Jeremy
Job Details:
05/03/2023
KK trained me on compressor and evap coil install.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9071SR/AA
Near Colorado Springs, CO 80925
Brandon
Job Details:
05/03/2023
Leveled fridge so all doors stay open now hass passed cx not available to sign
We serviced a
SUBZERO REFRIGERATOR
Model IC-36R
Near Colorado Springs, CO 80921
Jessie
Job Details:
05/02/2023
"- CUSTOMER NOT HERE TO SIGN WAIVER- REPLACED DOOR, TEST OP, ALL OK"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Glenwood Springs, CO 81601
James R
Job Details:
05/02/2023
Put into diagnostics there are no error codes. Went thru cycle no error codes. Unit is agitating and spinning. But when it does can here a bit of a noise. Tilted back and found pulley nut loose put on blue loctite and retightened. Noise went away. Put into normal wash deep water cycle. Filled up to agitator 8 inch depth. Agitator is attached properly. Canceled cycle and did a bulky items cycle. deep water wash. Filled up to top of agitator 13 inches. Normal level. Unit is operating as designed. Customer needs to not overload 1/2 - 3/4 full no more. SR# 7736307804
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Colorado Springs, CO 80921
Glenn
Job Details:
05/02/2023
Install New Console & UI Control. All OPS Test:OK
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Colorado Springs, CO 80924
Glenn
Job Details:
05/02/2023
"Adjust Ignitor, Install New Burner Head Assy. All OPS Test:OK"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Santa Fe, NM 87505
Jason
Job Details:
05/02/2023
checked unit found supply line for surface burners was loose tightened and rechecked unit no leaks unit checks ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Albuquerque, NM 87110
Larry
Job Details:
05/02/2023
"CX complaint - Washer won,t drain - Inspected unit and found obstruction in drain pump - Removed water and cleared obstruction and tested good - Unit is good to go - Collected $355.88-auth-H4W4K4Trip-$129.95Labor-$199.95Tax-$25.98"
We serviced a
WOLF RANGE
Model DF48850/S/P
Near Colorado Springs, CO 80907
Jerimiah
Job Details:
05/02/2023
Installed replacement parts. Unit check ok.
We serviced a
SAMSUNG DRYER
Model DVE50BG8300VA3
Near Pueblo, CO 81003
Brandon
Job Details:
05/02/2023
Completed and sent RRR
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Peyton, CO 80831
Aaron
Job Details:
05/02/2023
"Circulation motor is shorted out, only fills and drains, leak was coming from the spray arms trying to push. Circulation motor w11416362 $292.16Tax $23.96Supplies $14.50Hc $129.95Labor $189.95Total job $650.5230 day estimateNo return on partsAuth 129.95 hc #993F9C"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Florissant, CO 80816
Ken
Job Details:
05/02/2023
Installed cb and calibrated. Tested and unit works properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Colorado Springs, CO 80906
Ralph
Job Details:
05/02/2023
"unti nhas a broken ice bucket, cust to order parts and call once he wants me to install them...cust paid total autho no 4E9C9P"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rifle, CO 81650
James R
Job Details:
05/02/2023
Replaced slider. Test in diagnostics DLMS calibration. Ok. Run thru a diagnostics cycle. Op's normal.Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4221AB0A
Near Colorado Springs, CO 80922
Jessie
Job Details:
05/02/2023
"- REPLACED SOAP CUP, TEST OP, ALL OK"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Los Lunas, NM 87031
Larry
Job Details:
05/02/2023
CX complaint - Smells like burning - Inspected unit and found the main bearings failed and the UI failed - UI is NLA unit is unrepairable - Called Safety Team (SR7736310215)
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS03
Near Blue River, CO 80424
Antonio
Job Details:
05/02/2023
installed new door switch unit tested good Labor $169.00 AUTH#44393W
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Colorado Springs, CO 80907
Ralph
Job Details:
05/02/2023
installed ice mkr kit and uit checked okay
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Pueblo, CO 81005
James
Job Details:
05/02/2023
"Found power cord chewed from rats potentially. Needs power cord 3903-001003 103.86+tax, sc 129.95, labor 129.95, mps 14.50. Total: 386.78 cust declines at this time collected 129.95 $129.95 CK Auth# 3PL34L"
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9671SR/AA
Near Colorado Springs, CO 80904
Jonny
Job Details:
05/02/2023
"Installed part's, hass passed, no more water leaking in fridge."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Colorado Springs, CO 80927
Brandon
Job Details:
05/02/2023
"Replaced ice maker, pcb, drain tube sealed ice room reset ice maker it cycled tested op all ok hass not compatible"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Albuquerque, NM 87114
Joseph
Job Details:
05/02/2023
Installed part listed and fuse. Unit tested good. Unit is good to go.; used 1 WPM0805101 (Fuse) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Rio Rancho, NM 87124
Joseph
Job Details:
05/02/2023
Installed parts listed. Unit tested good. Unit is good to go.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rio Rancho, NM 87144
Joseph
Job Details:
05/02/2023
Installed parts listed. Unit tested good. Unit is good to go.
We serviced a
WHIRLPOOL WALLOVEN
Model WOC54EC0HS04
Near Rio Rancho, NM 87144
Joseph
Job Details:
05/02/2023
Installed parts listed. Unit tested good. Unit is good to go.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Colorado Springs, CO 80924
Jeremy
Job Details:
05/02/2023
Top spray arm wont stay attached. Water wall arm broke off. Used parts from prediagnosis. Issue fixed. Ran HASS. Double checked for leaks and placed leak detection strip under unit. Asked CX to cimoplete the survey.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Rio Rancho, NM 87144
Joseph
Job Details:
05/02/2023
Unit giving F6E1 error code. Issue with control manager. Unit is not shutting off the oven and will keep running. Inspect unit. Unit will need a new control W11449506 and regulator W11449506 Called whirlpool safety team. They will be covering parts and labor. Let manager Rick know and a new ticket will be made with the pets ordered.Autho: M16X9B1WPL1Case #7736289315
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS03
Near Blue River, CO 80424
Antonio
Job Details:
05/02/2023
installed new door switch unit tested good Labor $169.00 AUTH#44393W
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Breckenridge, CO 80424
Antonio
Job Details:
05/02/2023
found loose conection to compressors relay. reconnected unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Albuquerque, NM 87105
Larry
Job Details:
05/02/2023
Cx complainbt - F6E2 and no controls work - Inspected unit and found Comms error - Unit needs controls - Cx Wants to discuss with husbend - Collected $140.18-Auth-9J43ECConsole- W11319991 - $272.76Control- W11322903 - $361.92Labor- $159.95Tax- $62.58Total - $857.21
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SR/AA
Near Calhan, CO 80808
Jonny
Job Details:
05/02/2023
"Installed parts, hass wouldn't work so I called the number. Custy will have ice in 24 hours"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Colorado Springs, CO 80922
Brandon
Job Details:
05/02/2023
"Replaced ice maker, pcb, drain heater, sealed ice room hass passed reset ice maker it cycled tested op all ok"
We serviced a
SAMSUNG GAS RANGE
Model NX60A6311SS/AA
Near Colorado Springs, CO 80925
Brandon
Job Details:
05/02/2023
Adjusted broil burner tube gas spilling out
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Woodland Park, CO 80863
Ken
Job Details:
05/02/2023
Installed run capacitor and tested. Machine is operating properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ12
Near Monument, CO 80132
Glenn
Job Details:
05/02/2023
Install New Valve. All OPS Test:OK
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Colorado Springs, CO 80923
Jonny
Job Details:
05/02/2023
"Installed parts,mass wouldn't connect so called the number, custy will have ice in 24 hours"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA8
Near Colorado Springs, CO 80920
Amos
Job Details:
05/02/2023
Hoss Still won't go through tried several times. Replaced all parts listed.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS0
Near Monument, CO 80132
Glenn
Job Details:
05/02/2023
"Glides Installed, showed customer how drawer works. No Rails on this style range."
We serviced a
KITCHENAID RANGE
Model KFDC558JBK01
Near Monument, CO 80132
Glenn
Job Details:
05/02/2023
"RF Burner not igniting properly. Adjust burner head assy. Suggest Both LF & RF Burners are High Flow, slowly turn control to flame icon, and back turn to ignite. ALL OPS Test:OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Breckenridge, CO 80424
Antonio
Job Details:
05/02/2023
found compressor pulling 10.9 amps on start up called whlp unit is up for review AUTH# SR7736308873
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Dillon, CO 80435
Antonio
Job Details:
05/02/2023
installed new gasket unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Glenwood Springs, CO 81601
James R
Job Details:
05/02/2023
When i arrived tenant indicated frig has been working great. Unplugged unit once plugged back in it evidently reset and has been working good. Removed unit removed access panel checked all electrical connections. All connected good. Condenser and evapoprator fans are running. Cooling good. Please fill out whirlpool tech satisfaction survey. Thank You.
We serviced a
THERMADOR COOKTOP
Model PSC486GDZS/02
Near Colorado Springs, CO 80906
Jerimiah
Job Details:
05/02/2023
"Griddle thermostat broken, constantly sending power and fuel to griddle burner in off position. Both possible parts are on their way to discontinued if not already. Disabled griddle thermostat. Other burners working fine. Charged service call $149.95 chk#565300424764 thermostat NLA00618624 DSI board backordered."
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Colorado Springs, CO 80911
Jeremy
Job Details:
05/02/2023
Debris caused pump to stop pumping. Unclogged pump. Unit is now working correctly. Educated CX on using Affresh and running clean cycle. Double checked for water leak and placed leak detection strip under unit.
We serviced a
WOLF RANGE
Model DF48850/S/P
Near Colorado Springs, CO 80907
Jeremy
Job Details:
05/02/2023
Helped JC with range
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model JVM7195EK6ES
Near Colorado Springs, CO 80905
Jerimiah
Job Details:
05/02/2023
"Installed replacement parts, unit check ok, Cust will keep track of 7nit functionality."
We serviced a
KITCHENAID WALLOVEN
Model KGRS505XWH05
Near Peyton, CO 80831
Aaron
Job Details:
05/02/2023
"Lower oven is not lighting, verified power to the igniter, replaced igniter and tested, heating well now. Auth 169.95 labor #43JH3U"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Colorado Springs, CO 80924
Aaron
Job Details:
05/02/2023
"Top burners and bake burner are lighting and working well, burner tube is not fully engaged for broil. Needs gas valveValve w11449506 $178.98Tax $14.68Supplies $14.50Hc $129.95Labor $179.95Total job $518.0630 day estimateNo return on partsAuth 129.95 #44TALU"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Aspen, CO 81611
James R
Job Details:
05/02/2023
Unit fills with water. Then just doesnt circulate water. Removed outer panel checked connections at control. removed and reinstalled. checked connection at circulation motor pump asy. Reassembled and it started working. Is running normal at this time. Evidently a faulty connection. Put into diagnostics to recalibrate and test functions of unit. Op's good. customer paid service call $149.95 auth code. UC4Y3P
We serviced a
JENNAIR BUILT-IN M/W
Model JMC8127DDS
Near Snowmass Village, CO 81615
James R
Job Details:
05/02/2023
Piece that turns turn table is melted and metal base is burnt. Has turned surface black. called tech line.Cleaned up surface of MW cabinet where coupler sets. Put coupler back in place. Put a glass of water next to it. Turned MW on Turn table is turning but can see that coupler is arcing. Removed coupler turned on again no arcing and glass of water got hot. Issue is with the turntable coupler. R0130605 when look up part shows discontinued. Put turn table glass in place and glass of water no arching heats good. Customer needs to contact safety team for a resolution to the issue. 1-866-550-5136Please fill out whirlpool tech satisfaction survey. Thank You.customer not available to sign ticket.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Monument, CO 80132
Glenn
Job Details:
05/02/2023
"Very Long Drying times. Found restricted Vent System. Very long cooling times = Long Dry times.Customer paid SC fee of $129.95, Autho# 49PY34"
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model PGB935YP2FS
Near Pueblo, CO 81008
James
Job Details:
05/02/2023
Installed ge supplied handle. All ops test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pueblo West, CO 81007
James
Job Details:
05/02/2023
Installed ordered parts all ops test good. Left litmus (see sd pics)
We serviced a
JENNAIR OVEN
Model JJW2830IM00
Near Dillon, CO 80435
Antonio
Job Details:
05/02/2023
AUTH for extra labor J16X8D0AL2 installed new thermol cutt off unit tedsted good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Colorado Springs, CO 80924
Aaron
Job Details:
05/02/2023
"Main control board is shorted out, terminal burnt to UI assembly, needs control and UI.Control board w11306302 $264.44UI control w11402115 $134.20Control to UI harness w11028004 $33.87Total parts $432.51Tax $35.47Supplies $14.50Hc 2 of 2 $89.95Labor $ 179.95Total job $752.383o day estimateNo return on partsAuth 89.95 hc #33HAR9Advised customer of 5 star survey"
We serviced a
WHIRLPOOL RANGE
Model KFEG500EWH6
Near Albuquerque, NM 87107
Larry
Job Details:
05/02/2023
CX complaint - Convection fan not working - Inspected unit and found loose connection to the fan - Secured connection and tested good - Unit is good to go
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Monument, CO 80132
Glenn
Job Details:
05/02/2023
"Found locked up idler pulley. Install New Kit: Support Rollers, Pulley wheel & Belt. Might also eventually require Idler Pulley - W10837240 $67.10.All OPS Test:OK, Suggest Cleaning Vent system once per year. Paid In Full $395.28 + Tip $19.76 = $415.04"
We serviced a
WHIRLPOOL WALLOVEN
Model WOC75EC0HS04
Near Santa Fe, NM 87505
Jason
Job Details:
05/02/2023
installed t-stat unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Colorado Springs, CO 80917
Aaron
Job Details:
05/02/2023
"Circulation motor is shorted out, rest of unit is in good condition, unit only fills and drains. Needs motor assembly. Circulation motor W11025157 $288.78Tax $23.68Supplies $14.50Hc $129.95Labor $189.95Total job $646.8630 day estimateNo return on partsWith 129.95 hc #"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Colorado Springs, CO 80917
Aaron
Job Details:
05/02/2023
"F8E1 long fill and F8E3 internal water overflow error codes upon arrival, capacitor is humming and actuator is not engaging, replaced parts and tested init through diagnostics, working well now. Advised customer of 5 star survey"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Colorado Springs, CO 80925
Carlos
Job Details:
05/02/2023
Harness is burned and needs to be replace in order for heating element to defrost. Customer will call back. They are debating if the just want to get a new fridge. Harness is under 1 year warranty on parts. Cx paid service call $129.95 CC Auth# 9XWC3U
We serviced a
WHIRLPOOL FREEZER
Model WZC5216LW0
Near Monument, CO 80132
Jessie
Job Details:
05/02/2023
#NAME?
We serviced a
SPEEDQUEEN DRYER
Model ADGE9RGS115TW01
Near Monument, CO 80132
Jessie
Job Details:
05/02/2023
"replaced ng orfice, test op, all ok"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Colorado Springs, CO 80904
Kris
Job Details:
05/02/2023
installed struts ran test op all ok unit is working to spec at this time.
We serviced a
FRIGIDAIRE REFRIGERATOR SID
Model FFHS2311LWEA
Near Colorado Springs, CO 80923
Kris
Job Details:
05/02/2023
installed all parts sent ran test op all ok.
We serviced a
GE REFRIGERATOR
Model GSS25LSLRCSS
Near Colorado Springs, CO 80921
Kris
Job Details:
05/02/2023
rc temp@30.1 rc temp@41.7 compressor is only drawing 0.3 amps. compressor is hot to touch all fans and light are working. cx does not want to go through with repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Colorado Springs, CO 80921
Kris
Job Details:
05/02/2023
installed all parts sent ran test op all ok unit is working to spec at this time.