Service History 67 - D3 Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rio Rancho, NM 87144

Joseph

Job Details: 05/03/2023

Inspect unit and ran diagnostics. Unit tested great. No issues found. Unit is running as designed. Customer education on loading washer correctly. No further issues.

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Los Lunas, NM 87031

Larry

Job Details: 05/03/2023

CX complaint - Washer not starting cycle - Inspected unit and found comms errors - Unit needs controls - CX doesn't want to bear the cost of repairs and will buy new - Collected $140.18-auth-R9MP33

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Los Lunas, NM 87031

Larry

Job Details: 05/03/2023

Installed parts lsited and tested good - Unit is good to go

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Belen, NM 87002

Larry

Job Details: 05/03/2023

CX didn't recieve gasket - Installed inner door and tested good - Unit should be good to go

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Belen, NM 87002

Larry

Job Details: 05/03/2023

Installed control - Unit shoild be good to go

We serviced a

KITCHENAID WALLOVEN

Model KOCE507ESS20

Near Albuquerque, NM 87122

Jason

Job Details: 05/03/2023

ran microwave heating test unit is within spec. for wattage of unit. opperation checks ok

We serviced a

ASKO WASHER

Model n/a

Near Colorado Springs, CO 80904

Jessie

Job Details: 05/03/2023

#NAME?

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Cedar Crest, NM 87008

Jason

Job Details: 05/03/2023

checked unit found gear case bearing is noisy gear case needs repaledSC$140.02LABOR$160.55MISC$17.50PART:GEAR CASE#W11449841$304.86TX$25.00TOTAL$647.93CX DOES NOT WANT TO REPAIR Auth code:Y3YPKH$140.02

We serviced a

ZLINE RANGE - GAS

Model RG30

Near Pueblo, CO 81005

James

Job Details: 05/03/2023

"Installed recall kit per instructions. Tested unit, all ops test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Elbert, CO 80106

Aaron

Job Details: 05/03/2023

"Removed and replaced right RC door, tightened left door handle as well, no dents and working well now. Advised of 5 star survey"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Colorado Springs, CO 80921

Jessie

Job Details: 05/03/2023

"- replaced thermister assy, test op,all ok"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Colorado Springs, CO 80925

Carlos

Job Details: 05/03/2023

"Ran test op. Heater, thermostat and cut off all ok. Inlet and exhaust thermistor test ok. Ran dryer with no vent for 15 minutes runs ok no code heats ok. This is under warranty."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Colorado Springs, CO 80925

Carlos

Job Details: 05/03/2023

Installed listed parts. Ran test op. Tub no longer bang around and no more unbalanced code.

We serviced a

VIKING OVEN

Model VED0205-SS

Near Colorado Springs, CO 80908

Kris

Job Details: 05/03/2023

installed both hynges ran test op all ok.

We serviced a

JENNAIR WALLOVEN

Model JJW3830DP03

Near Monument, CO 80132

Glenn

Job Details: 05/03/2023

"f2 e1 Error.Bad UI Control. Customer Already paid for part, tax & MPS. Surrounding wood trim is loose and not nailed to cabinet. Oven is only mounted to trim. Informed customer of current trim issue. Unit was calibrated previously, so re-calibrated upper & lower ovens. , -18F on Upper oven, -24F Lower , Calibrated Upper +18F, Lower +24F , Had customer pay for SC fee $129.95 + Labor $169.95 = $299.90, AUTHO#Y39A99"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Peyton, CO 80831

Jessie

Job Details: 05/03/2023

"- checkedwith uv light, all lockring fittings going to the unit. found no leaks, checked freezer evap no leaks. evacuated the charged and ran pump... unit shows a leak on my gauges, very slow. cut out low side fitting on compressor and brazed. unit is now holding vacuum for 15 mins, charged 56 grams and stuck a meter in the unit, all checks ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Monument, CO 80132

Glenn

Job Details: 05/03/2023

"Unit has not drained since install. Found customer drain hose in place, disconnected from unit, unit is draining. Problem is with drain / plumbing. Charged SC fee of $129.95 + TIP $13.00 = $142.95AUTHO#4W44H3"

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW8200FW0

Near Colorado Springs, CO 80919

Glenn

Job Details: 05/03/2023

"Unit has broken Spider Gear / Bearing. Basket is rubbing on the tub. Would require complete overhaul, New Tub, Basket w/ Spider gear, Seal, Helper Required. (2X Labor) Tub Assy Complete - W10901175 $1309.52, Plus Tax, MPS 2x Labor ($199.95 X2) Customer is going to talk over with husband, but since repair is not cost effective, will most likely buy new unit. Paid SC Fee of $129.95, Autho #43EV4R"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS03

Near Colorado Springs, CO 80924

Aaron

Job Details: 05/03/2023

"Tested unit through diagnostics, no error codes and ran ice level test, harvest cycle, fill test, and thermistor passes, discussed with techline, if problem persists, a new user interface is recommended. Part is currently backordered. Freezer temperature at time of inspection 3.4f. UI assembly w11636543 $243.66 back orderedTax $19.98Supplies $14.50Hc $129.95Labor $159.95Total job $568.0430 day estimateNo return on partsAuth 129.95 hc #"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Colorado Springs, CO 80908

Aaron

Job Details: 05/03/2023

"Removed and replaced all needed parts, ran unit through DLMS and diagnostic cycles, working well and no leaks. Advised customer of 5 star survey"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Colorado Springs, CO 80909

Jeremy

Job Details: 05/03/2023

Unit leaking water. Water leak found at drain hose to back of washer. Off balance load must of unseated hose. Reseated and ran test cycle and washer is no longer leaking. Pllaced leak detection strip under unit. Service Charge $129.95 Labor $55.95 Total $ 185.90 Auth: LCY344

We serviced a

SPEEDQUEEN DRYER ELECTRIC

Model ADEE9RYS177TW01

Near Colorado Springs, CO 80926

Jeremy

Job Details: 05/03/2023

Installed new parts. Unit tested good. Double checked for leaks. Placed leak detection strip under unit.

We serviced a

SCOTSMAN ICE MACHINE

Model DCE33A-1SSD

Near Colorado Springs, CO 80906

Ralph

Job Details: 05/03/2023

"installed parts cust to monitor unit, labor paid autho no, 344j3n"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Colorado Springs, CO 80919

Glenn

Job Details: 05/03/2023

"Long Dry Times. Found Restriction in Vent System causing the problem. Customer Paid SC fee of $129.95, AUTHO# Y34V3H"

We serviced a

SAMSUNG OVEN

Model NX58H9500WS/AA

Near Colorado Springs, CO 80920

Brandon

Job Details: 05/03/2023

Replaced bake ignitor and checked for gas leaks tested op all ok Collected labor $149.95 Auth# 4F9PAU

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Pueblo, CO 81008

James

Job Details: 05/03/2023

Found loose rotor causing vibration. Secured rotor and removed coins from agitator and leveled unit. All ops test good. Left litmus (see sd pics)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Colorado Springs, CO 80925

Jonny

Job Details: 05/03/2023

"Got 40c error code, ice maker issue will get part pricesIM kit da82-02673a 300.00Ice tray da97-14474c 217.22Sf 129.95 Tax 42.4114.50 159.95 Autho# jyhk9cWill thnk on it"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS5

Near Placitas, NM 87043

Joseph

Job Details: 05/03/2023

Inspect unit. Sprayer will not work on wash cycle but will work on rinse cycle. Test control and motor. Both tests good. Unit will need control and sump replaced. Customer denied repair due to costs. I did charge customer 129.95 for the service charge.$141.38 CC Auth# A33VC3

We serviced a

KITCHENAID RANGE

Model KSEG700ESS

Near Vail, CO 81657

Antonio

Job Details: 05/03/2023

found stuck 9 key installed new control panel unit tested good

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Vail, CO 81657

Antonio

Job Details: 05/03/2023

installed new drain pump

We serviced a

KITCHENAID RANGE

Model KSGB900ESS8

Near Avon, CO 81620

Antonio

Job Details: 05/03/2023

installed new slide both left and right

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Colorado Springs, CO 80938

Aaron

Job Details: 05/03/2023

"Replaced control and tested unit, working well now, remounted dryer, all checks out ok. Balance fue was already paid. Advised of survey."

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060UG/AA

Near Colorado Springs, CO 80926

Jeremy

Job Details: 05/03/2023

Leak due to damage. Back top damage caused seam to open (see attachments). Called Samsung tech support and was told not covered by warranty and is unrepariable. Returning all parts provided. Unable to run HASS due to damage and leak.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDW01

Near Colorado Springs, CO 80921

Jeremy

Job Details: 05/03/2023

KK trained me on compressor and evap coil install.

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A9071SR/AA

Near Colorado Springs, CO 80925

Brandon

Job Details: 05/03/2023

Leveled fridge so all doors stay open now hass passed cx not available to sign

We serviced a

SUBZERO REFRIGERATOR

Model IC-36R

Near Colorado Springs, CO 80921

Jessie

Job Details: 05/02/2023

"- CUSTOMER NOT HERE TO SIGN WAIVER- REPLACED DOOR, TEST OP, ALL OK"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Glenwood Springs, CO 81601

James R

Job Details: 05/02/2023

Put into diagnostics there are no error codes. Went thru cycle no error codes. Unit is agitating and spinning. But when it does can here a bit of a noise. Tilted back and found pulley nut loose put on blue loctite and retightened. Noise went away. Put into normal wash deep water cycle. Filled up to agitator 8 inch depth. Agitator is attached properly. Canceled cycle and did a bulky items cycle. deep water wash. Filled up to top of agitator 13 inches. Normal level. Unit is operating as designed. Customer needs to not overload 1/2 - 3/4 full no more. SR# 7736307804

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Colorado Springs, CO 80921

Glenn

Job Details: 05/02/2023

Install New Console & UI Control. All OPS Test:OK

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Colorado Springs, CO 80924

Glenn

Job Details: 05/02/2023

"Adjust Ignitor, Install New Burner Head Assy. All OPS Test:OK"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MW0

Near Santa Fe, NM 87505

Jason

Job Details: 05/02/2023

checked unit found supply line for surface burners was loose tightened and rechecked unit no leaks unit checks ok

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Albuquerque, NM 87110

Larry

Job Details: 05/02/2023

"CX complaint - Washer won,t drain - Inspected unit and found obstruction in drain pump - Removed water and cleared obstruction and tested good - Unit is good to go - Collected $355.88-auth-H4W4K4Trip-$129.95Labor-$199.95Tax-$25.98"

We serviced a

WOLF RANGE

Model DF48850/S/P

Near Colorado Springs, CO 80907

Jerimiah

Job Details: 05/02/2023

Installed replacement parts. Unit check ok.

We serviced a

SAMSUNG DRYER

Model DVE50BG8300VA3

Near Pueblo, CO 81003

Brandon

Job Details: 05/02/2023

Completed and sent RRR

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Peyton, CO 80831

Aaron

Job Details: 05/02/2023

"Circulation motor is shorted out, only fills and drains, leak was coming from the spray arms trying to push. Circulation motor w11416362 $292.16Tax $23.96Supplies $14.50Hc $129.95Labor $189.95Total job $650.5230 day estimateNo return on partsAuth 129.95 hc #993F9C"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Florissant, CO 80816

Ken

Job Details: 05/02/2023

Installed cb and calibrated. Tested and unit works properly

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Colorado Springs, CO 80906

Ralph

Job Details: 05/02/2023

"unti nhas a broken ice bucket, cust to order parts and call once he wants me to install them...cust paid total autho no 4E9C9P"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Rifle, CO 81650

James R

Job Details: 05/02/2023

Replaced slider. Test in diagnostics DLMS calibration. Ok. Run thru a diagnostics cycle. Op's normal.Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4221AB0A

Near Colorado Springs, CO 80922

Jessie

Job Details: 05/02/2023

"- REPLACED SOAP CUP, TEST OP, ALL OK"

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW01

Near Los Lunas, NM 87031

Larry

Job Details: 05/02/2023

CX complaint - Smells like burning - Inspected unit and found the main bearings failed and the UI failed - UI is NLA unit is unrepairable - Called Safety Team (SR7736310215)

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS03

Near Blue River, CO 80424

Antonio

Job Details: 05/02/2023

installed new door switch unit tested good Labor $169.00 AUTH#44393W

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Colorado Springs, CO 80907

Ralph

Job Details: 05/02/2023

installed ice mkr kit and uit checked okay

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Pueblo, CO 81005

James

Job Details: 05/02/2023

"Found power cord chewed from rats potentially. Needs power cord 3903-001003 103.86+tax, sc 129.95, labor 129.95, mps 14.50. Total: 386.78 cust declines at this time collected 129.95 $129.95 CK Auth# 3PL34L"

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A9671SR/AA

Near Colorado Springs, CO 80904

Jonny

Job Details: 05/02/2023

"Installed part's, hass passed, no more water leaking in fridge."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Colorado Springs, CO 80927

Brandon

Job Details: 05/02/2023

"Replaced ice maker, pcb, drain tube sealed ice room reset ice maker it cycled tested op all ok hass not compatible"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ08

Near Albuquerque, NM 87114

Joseph

Job Details: 05/02/2023

Installed part listed and fuse. Unit tested good. Unit is good to go.; used 1 WPM0805101 (Fuse) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rio Rancho, NM 87124

Joseph

Job Details: 05/02/2023

Installed parts listed. Unit tested good. Unit is good to go.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Rio Rancho, NM 87144

Joseph

Job Details: 05/02/2023

Installed parts listed. Unit tested good. Unit is good to go.

We serviced a

WHIRLPOOL WALLOVEN

Model WOC54EC0HS04

Near Rio Rancho, NM 87144

Joseph

Job Details: 05/02/2023

Installed parts listed. Unit tested good. Unit is good to go.

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Colorado Springs, CO 80924

Jeremy

Job Details: 05/02/2023

Top spray arm wont stay attached. Water wall arm broke off. Used parts from prediagnosis. Issue fixed. Ran HASS. Double checked for leaks and placed leak detection strip under unit. Asked CX to cimoplete the survey.

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Rio Rancho, NM 87144

Joseph

Job Details: 05/02/2023

Unit giving F6E1 error code. Issue with control manager. Unit is not shutting off the oven and will keep running. Inspect unit. Unit will need a new control W11449506 and regulator W11449506 Called whirlpool safety team. They will be covering parts and labor. Let manager Rick know and a new ticket will be made with the pets ordered.Autho: M16X9B1WPL1Case #7736289315

We serviced a

KITCHENAID MICROWAVE

Model KMBP107ESS03

Near Blue River, CO 80424

Antonio

Job Details: 05/02/2023

installed new door switch unit tested good Labor $169.00 AUTH#44393W

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM04

Near Breckenridge, CO 80424

Antonio

Job Details: 05/02/2023

found loose conection to compressors relay. reconnected unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Albuquerque, NM 87105

Larry

Job Details: 05/02/2023

Cx complainbt - F6E2 and no controls work - Inspected unit and found Comms error - Unit needs controls - Cx Wants to discuss with husbend - Collected $140.18-Auth-9J43ECConsole- W11319991 - $272.76Control- W11322903 - $361.92Labor- $159.95Tax- $62.58Total - $857.21

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7351SR/AA

Near Calhan, CO 80808

Jonny

Job Details: 05/02/2023

"Installed parts, hass wouldn't work so I called the number. Custy will have ice in 24 hours"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Colorado Springs, CO 80922

Brandon

Job Details: 05/02/2023

"Replaced ice maker, pcb, drain heater, sealed ice room hass passed reset ice maker it cycled tested op all ok"

We serviced a

SAMSUNG GAS RANGE

Model NX60A6311SS/AA

Near Colorado Springs, CO 80925

Brandon

Job Details: 05/02/2023

Adjusted broil burner tube gas spilling out

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Woodland Park, CO 80863

Ken

Job Details: 05/02/2023

Installed run capacitor and tested. Machine is operating properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ12

Near Monument, CO 80132

Glenn

Job Details: 05/02/2023

Install New Valve. All OPS Test:OK

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Colorado Springs, CO 80923

Jonny

Job Details: 05/02/2023

"Installed parts,mass wouldn't connect so called the number, custy will have ice in 24 hours"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA8

Near Colorado Springs, CO 80920

Amos

Job Details: 05/02/2023

Hoss Still won't go through tried several times. Replaced all parts listed.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0MS0

Near Monument, CO 80132

Glenn

Job Details: 05/02/2023

"Glides Installed, showed customer how drawer works. No Rails on this style range."

We serviced a

KITCHENAID RANGE

Model KFDC558JBK01

Near Monument, CO 80132

Glenn

Job Details: 05/02/2023

"RF Burner not igniting properly. Adjust burner head assy. Suggest Both LF & RF Burners are High Flow, slowly turn control to flame icon, and back turn to ignite. ALL OPS Test:OK"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM04

Near Breckenridge, CO 80424

Antonio

Job Details: 05/02/2023

found compressor pulling 10.9 amps on start up called whlp unit is up for review AUTH# SR7736308873

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Dillon, CO 80435

Antonio

Job Details: 05/02/2023

installed new gasket unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Glenwood Springs, CO 81601

James R

Job Details: 05/02/2023

When i arrived tenant indicated frig has been working great. Unplugged unit once plugged back in it evidently reset and has been working good. Removed unit removed access panel checked all electrical connections. All connected good. Condenser and evapoprator fans are running. Cooling good. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

THERMADOR COOKTOP

Model PSC486GDZS/02

Near Colorado Springs, CO 80906

Jerimiah

Job Details: 05/02/2023

"Griddle thermostat broken, constantly sending power and fuel to griddle burner in off position. Both possible parts are on their way to discontinued if not already. Disabled griddle thermostat. Other burners working fine. Charged service call $149.95 chk#565300424764 thermostat NLA00618624 DSI board backordered."

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near Colorado Springs, CO 80911

Jeremy

Job Details: 05/02/2023

Debris caused pump to stop pumping. Unclogged pump. Unit is now working correctly. Educated CX on using Affresh and running clean cycle. Double checked for water leak and placed leak detection strip under unit.

We serviced a

WOLF RANGE

Model DF48850/S/P

Near Colorado Springs, CO 80907

Jeremy

Job Details: 05/02/2023

Helped JC with range

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model JVM7195EK6ES

Near Colorado Springs, CO 80905

Jerimiah

Job Details: 05/02/2023

"Installed replacement parts, unit check ok, Cust will keep track of 7nit functionality."

We serviced a

KITCHENAID WALLOVEN

Model KGRS505XWH05

Near Peyton, CO 80831

Aaron

Job Details: 05/02/2023

"Lower oven is not lighting, verified power to the igniter, replaced igniter and tested, heating well now. Auth 169.95 labor #43JH3U"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Colorado Springs, CO 80924

Aaron

Job Details: 05/02/2023

"Top burners and bake burner are lighting and working well, burner tube is not fully engaged for broil. Needs gas valveValve w11449506 $178.98Tax $14.68Supplies $14.50Hc $129.95Labor $179.95Total job $518.0630 day estimateNo return on partsAuth 129.95 #44TALU"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Aspen, CO 81611

James R

Job Details: 05/02/2023

Unit fills with water. Then just doesnt circulate water. Removed outer panel checked connections at control. removed and reinstalled. checked connection at circulation motor pump asy. Reassembled and it started working. Is running normal at this time. Evidently a faulty connection. Put into diagnostics to recalibrate and test functions of unit. Op's good. customer paid service call $149.95 auth code. UC4Y3P

We serviced a

JENNAIR BUILT-IN M/W

Model JMC8127DDS

Near Snowmass Village, CO 81615

James R

Job Details: 05/02/2023

Piece that turns turn table is melted and metal base is burnt. Has turned surface black. called tech line.Cleaned up surface of MW cabinet where coupler sets. Put coupler back in place. Put a glass of water next to it. Turned MW on Turn table is turning but can see that coupler is arcing. Removed coupler turned on again no arcing and glass of water got hot. Issue is with the turntable coupler. R0130605 when look up part shows discontinued. Put turn table glass in place and glass of water no arching heats good. Customer needs to contact safety team for a resolution to the issue. 1-866-550-5136Please fill out whirlpool tech satisfaction survey. Thank You.customer not available to sign ticket.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Monument, CO 80132

Glenn

Job Details: 05/02/2023

"Very Long Drying times. Found restricted Vent System. Very long cooling times = Long Dry times.Customer paid SC fee of $129.95, Autho# 49PY34"

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model PGB935YP2FS

Near Pueblo, CO 81008

James

Job Details: 05/02/2023

Installed ge supplied handle. All ops test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Pueblo West, CO 81007

James

Job Details: 05/02/2023

Installed ordered parts all ops test good. Left litmus (see sd pics)

We serviced a

JENNAIR OVEN

Model JJW2830IM00

Near Dillon, CO 80435

Antonio

Job Details: 05/02/2023

AUTH for extra labor J16X8D0AL2 installed new thermol cutt off unit tedsted good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Colorado Springs, CO 80924

Aaron

Job Details: 05/02/2023

"Main control board is shorted out, terminal burnt to UI assembly, needs control and UI.Control board w11306302 $264.44UI control w11402115 $134.20Control to UI harness w11028004 $33.87Total parts $432.51Tax $35.47Supplies $14.50Hc 2 of 2 $89.95Labor $ 179.95Total job $752.383o day estimateNo return on partsAuth 89.95 hc #33HAR9Advised customer of 5 star survey"

We serviced a

WHIRLPOOL RANGE

Model KFEG500EWH6

Near Albuquerque, NM 87107

Larry

Job Details: 05/02/2023

CX complaint - Convection fan not working - Inspected unit and found loose connection to the fan - Secured connection and tested good - Unit is good to go

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Monument, CO 80132

Glenn

Job Details: 05/02/2023

"Found locked up idler pulley. Install New Kit: Support Rollers, Pulley wheel & Belt. Might also eventually require Idler Pulley - W10837240 $67.10.All OPS Test:OK, Suggest Cleaning Vent system once per year. Paid In Full $395.28 + Tip $19.76 = $415.04"

We serviced a

WHIRLPOOL WALLOVEN

Model WOC75EC0HS04

Near Santa Fe, NM 87505

Jason

Job Details: 05/02/2023

installed t-stat unit checks ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Colorado Springs, CO 80917

Aaron

Job Details: 05/02/2023

"Circulation motor is shorted out, rest of unit is in good condition, unit only fills and drains. Needs motor assembly. Circulation motor W11025157 $288.78Tax $23.68Supplies $14.50Hc $129.95Labor $189.95Total job $646.8630 day estimateNo return on partsWith 129.95 hc #"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Colorado Springs, CO 80917

Aaron

Job Details: 05/02/2023

"F8E1 long fill and F8E3 internal water overflow error codes upon arrival, capacitor is humming and actuator is not engaging, replaced parts and tested init through diagnostics, working well now. Advised customer of 5 star survey"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Colorado Springs, CO 80925

Carlos

Job Details: 05/02/2023

Harness is burned and needs to be replace in order for heating element to defrost. Customer will call back. They are debating if the just want to get a new fridge. Harness is under 1 year warranty on parts. Cx paid service call $129.95 CC Auth# 9XWC3U

We serviced a

WHIRLPOOL FREEZER

Model WZC5216LW0

Near Monument, CO 80132

Jessie

Job Details: 05/02/2023

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We serviced a

SPEEDQUEEN DRYER

Model ADGE9RGS115TW01

Near Monument, CO 80132

Jessie

Job Details: 05/02/2023

"replaced ng orfice, test op, all ok"

We serviced a

GENERAL ELECTRIC WASHER

Model GTW335ASN2WW

Near Colorado Springs, CO 80904

Kris

Job Details: 05/02/2023

installed struts ran test op all ok unit is working to spec at this time.

We serviced a

FRIGIDAIRE REFRIGERATOR SID

Model FFHS2311LWEA

Near Colorado Springs, CO 80923

Kris

Job Details: 05/02/2023

installed all parts sent ran test op all ok.

We serviced a

GE REFRIGERATOR

Model GSS25LSLRCSS

Near Colorado Springs, CO 80921

Kris

Job Details: 05/02/2023

rc temp@30.1 rc temp@41.7 compressor is only drawing 0.3 amps. compressor is hot to touch all fans and light are working. cx does not want to go through with repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Colorado Springs, CO 80921

Kris

Job Details: 05/02/2023

installed all parts sent ran test op all ok unit is working to spec at this time.