We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ03
Near Colorado Springs, CO 80917
Kris
Job Details: 11/13/2023
installed compressor chraged with 48 grams of r600. ran test op all ok unit is working to spec at this time.
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC/07
Near Pueblo, CO 81005
James
Job Details: 11/13/2023
checked unit out. all ops ckok. advised cust to use affresh to help with very light smell. all other ops ckok collected 149.95 via ck $149.95 CK Auth# F4443L
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Colorado Springs, CO 80921
Glenn
Job Details: 11/13/2023
"Found bad Neutral connection at Junction block. (Melted wire). Block apears to be ok, Fuse >ok, Install new UI Control. All OPS Test:OK"
We serviced a
WHIRLPOOL DRYER
Model WFW5090GW0
Near Grand Junction, CO 81503
James R
Job Details: 11/13/2023
Evaporator condenser plugged had to tear completely apart. Cleaned. Reassembled. Run unit it is heating. Customer paid service call $149.95 auth code K3P443signed waiver.Please fill ouit whirlpool techj satisfaction survey. Thank You.
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Grand Junction, CO 81507
James R
Job Details: 11/13/2023
"Checked air flow with test kit W11224254 Ran for 3 times air dry timed dry. Card fell off everytime. So it appears that vent is clear should not be affecting the dry cycle. In diagnostics does not show any error codes. Put in several towels. Wet. Unit is sensing now drying. Did notice that the towels werent touching as much as should. Lowered front of dryer. They are now touching the sensors more consistent. Time in the display will drop and then go back up depending on the dampness it senses the towels. It is working as it should. Customer needs to be aware to dry like cloths. sheets,linens will dry faster than a heavier material. These items may still be damp. Unit has continued to run has not shut off prematurely with time in the display. Put unit on timed dry ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Grand Junction, CO 81501
James R
Job Details: 11/13/2023
Put into drain and spin. Unit would just hum.Tilted back removed pulley cover. Replaced capacitor. W11395618 Reassembled and test cycled in diagnostics operation is normal. customer paid $301.19 auth code A9K43Ksiged waiver.Please fill out whirlpool tech satisfaction survey. Thank You.; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Grand Junction, CO 81504
James R
Job Details: 11/13/2023
Cycled icemaker. water went into tray. Removed icemaker. Full tube extension was too far in. Extended it out to go into chute of the icemaker. Cycled icemaker a couple of times to confirm proper operation. Normal ok.Customer signed waiver. Please fill out whirlpool tech satisfaction survey.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Pueblo West, CO 81007
James
Job Details: 11/13/2023
installed ordered parts all ops test good
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Eagle, CO 81631
Antonio
Job Details: 11/13/2023
Installed new acu and sump unit tested good also advised cx of water srips
We serviced a
GENERAL ELECTRIC DRYER ELECTRIC
Model GFD14ESSN1WW
Near Carbondale, CO 81623
Erik
Job Details: 11/13/2023
install/test: GOODJOB COMPLETE
We serviced a
ROPER DRYER
Model RED4516FW
Near Eagle, CO 81631
Antonio
Job Details: 11/13/2023
Installed new heat element and cutoff
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Albuquerque, NM 87110
Jason
Job Details: 11/13/2023
checked unit found loose wire connection to element. repaired connection unit checks ok
We serviced a
KITCHENAID WALLOVEN
Model KOCE500ESS22
Near Albuquerque, NM 87111
Jason
Job Details: 11/13/2023
installed part unit checks ok
We serviced a
MONOGRAM REFRIGERATOR
Model ZIW303NPPBII
Near Carbondale, CO 81623
Erik
Job Details: 11/13/2023
"safety switch on IM asm stuck in 'off' position - ice scoop in ice bucket when full jams in the sensor bar, not allowing it to return to empty position even when cleared of iceremove scoop from bcket and dislodge the IM asm ad test: GOODeducate CX on clearing obstructions from EXTREMELY small freezer drawerJOB COMPLETE"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Albuquerque, NM 87121
Larry
Job Details: 11/13/2023
CX complaint - Dryer not heating - Inspected unit and found TCO and heater open - Replaced with pre-id parts and tested gooed - UInit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Albuquerque, NM 87120
Larry
Job Details: 11/13/2023
Cx complaint - Not making ice - Installed pre-id parts and tested good
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rio Rancho, NM 87144
Larry
Job Details: 11/13/2023
Installed control and tested good - Unit is good to go
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Rio Rancho, NM 87124
Larry
Job Details: 11/13/2023
CX complaint - Cold water not working - Inspected unit and found debris in the cold valve - Cleaned valve and tested good - Unit is good to go
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Colorado Springs, CO 80925
Carlos
Job Details: 11/13/2023
Installed wrapper and screws all ok. Cx needs to contact installer company for bottom bracket it was installed bent
We serviced a
GE MICROWAVE OVEN
Model JNM3163RJ5SS
Near Colorado Springs, CO 80906
David
Job Details: 11/13/2023
Replaced door latch partsTested and is working great
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Grand Junction, CO 81504
James R
Job Details: 11/13/2023
"Put into service diagnostics. Has a FAE2 error code. Vent electrical issue. Removed outer panel checked electrical wiring from control to vent asy. Ok. Checked resistance of vent 1.4 K ohms is ok. Replaced control, T stat and heat element. Run thru a diagnostics after repairs . Is heating 7.1 amps good. No error codes when done. Unit is working as should. Called tech line. All checks checked good. Do suggest opening door once cycle is finished to also help help dry . Customer signed waiver. Please fill out survey. Thanks.Customer is using rinse aid. Need to use hi temp and heated dry to assure that unit gets really hot to help dry. Also ceramic,glass etc will hold heat to help dry. Anything of plastic will not dry well. Any divit that is in a cup,glass will not dry completely."
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Colorado Springs, CO 80919
Glenn
Job Details: 11/13/2023
"Unit has bad gearcase, seal has been leaking and bearing is grinding during spin cycle. Suggest Replace gearcase, Shifter, Splutch & Belt. , Let customer know that unit could eventually start leaking more water. Gearcase - W11454741 $312.58 , Splutch / Cam Kit - W10721967 $72,82 , Belt - WPW10006384 $61.83 , Shifter - W10913953 $91.46 , Tax $44.17 , MPS $14.50 , Labor $249.95 , Declined Estimate, Paid SC fee of $129.95 , Autho#399RN9"
We serviced a
COVE DISHWASHER
Model DW2450
Near Colorado Springs, CO 80906
Ralph
Job Details: 11/13/2023
"installed part, and unit checked okay"
We serviced a
AMANA DRYER
Model NED4655EW0
Near Colorado Springs, CO 80919
Glenn
Job Details: 11/13/2023
"Reseat & Tighten all connections to Timer, Heater Circuit & Switches, All OPS Test:OK Slight restriction in vent system, however, unit is cycling. Suggest customer have vent system cleaned at least 1X per year."
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Colorado Springs, CO 80915
Carlos
Job Details: 11/13/2023
Installed drain pump and adjusted drain hose. Ran short cycle. Runs all ok. Left leak strip
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Pueblo West, CO 81007
James
Job Details: 11/13/2023
"found cntl resetting after power surge unit is now working may need main cntl WPW10312695 267.50, sc 149.95, labor 149.95, mps 14.50. Total: 603.84/453.89, cust declined collected 149.95"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Albuquerque, NM 87105
Larry
Job Details: 11/13/2023
CX complaint - Washer leaking - Inspected unit and found the valve failed - Replaced with TS and tested good - Unit is good to go; used 1 W11513255 (Valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Cedar Crest, NM 87008
Jason
Job Details: 11/13/2023
Installed control and calibrated unit. unit opperation checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Edwards, CO 81632
Antonio
Job Details: 11/13/2023
Installed new acu and pump motor unitvtested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Vail, CO 81657
Antonio
Job Details: 11/13/2023
Found bad compressor unit is up for review sr#7737776416
We serviced a
TRUE REFRIGERATOR
Model TBB-3G
Near Colorado Springs, CO 80906
Ralph
Job Details: 11/13/2023
"unit has a locked comp, will need repalcement, cust thinking of replacing the unit...cust paid totla bill autho no. VK3M3U"
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Colorado Springs, CO 80924
Aaron
Job Details: 11/10/2023
"Control relay burnt , light bulb shorted as well, replaced components and tested, working well now. Advised customer of 5 star survey."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Fruita, CO 81521
James R
Job Details: 11/10/2023
F9E1 error code long drain. Cleared error code. Removed front of washer. Removed water and then pump inspected looked ok reassembled unit and put thru diagnostics test clear code. Did test 12. At end when got ready to drain pump hummed. It is faulty. W11458345 Customer will replace washer. Customer paid $149.95 auth code. 399A3T
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Colorado Springs, CO 80920
Aaron
Job Details: 11/10/2023
"Removed and replaced door assembly, no dents or scratches, verified by customer. Working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Colorado Springs, CO 80909
Carlos
Job Details: 11/10/2023
Installed gasket all ok
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW1
Near Colorado Springs, CO 80918
Aaron
Job Details: 11/10/2023
"Idler and rollers are worn and squeaking, removed and replaced, lubricated, and tested unit. Working and heating well now. Advised customer of 5 star survey."
We serviced a
GE WASHER
Model GFW850SPN5RS
Near Leadville, CO 80461
Erik
Job Details: 11/10/2023
shipping bolt still installed/ remove and test: wobblesflooring weak in rear left corner of laundry space - CX prop mgmt knows they need to reinforce the floor to correctconnect to smartHQ service: spin test after securing unit: PASSJOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Albuquerque, NM 87111
Jason
Job Details: 11/10/2023
installed basket unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Colorado Springs, CO 80915
Carlos
Job Details: 11/10/2023
Ran test op. Found ice build up on evaporator fan blade. Replaced fan motor and fan blade and cleared up ice. Ran test op all ok
We serviced a
WHIRLPOOL RANGE
Model SF362LXST0
Near Albuquerque, NM 87104
Larry
Job Details: 11/10/2023
CX complaint - Oven not heating - Inspected unit nad found the control is not sending a signal to the ignition system - Parts are NLA - Collected SC
We serviced a
WHIRLPOOL M/W OTR
Model KHMC1857WSS0
Near Albuquerque, NM 87108
Jason
Job Details: 11/10/2023
installed switches and fuse unit checks okAuth code:33P9LN$206.10
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Albuquerque, NM 87120
Larry
Job Details: 11/10/2023
CX complaint - Not dryling - Inspected unit and found the vent run clogged - CX had already cleaned a huge amount of lint from the run but it is still failing for electric dryers - Advised cx to have vents cleaned
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Albuquerque, NM 87114
Larry
Job Details: 11/10/2023
Installed parts listed and tested goo - Unit is good to go
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Albuquerque, NM 87105
Jason
Job Details: 11/10/2023
installed timer and knob unit checks ok
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Pueblo, CO 81005
Brandon
Job Details: 11/10/2023
"Ran hass got error 5c, replaced drain pump, tested op all checks ok hass passed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSG/AA
Near Pueblo West, CO 81007
Brandon
Job Details: 11/10/2023
Replaced auger assy and tested op all ok hass passed
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Penrose, CO 81240
Brandon
Job Details: 11/10/2023
"Replaced evap cover, pcb and damper, tested op all checks ok hass passed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2021QW0
Near Pueblo, CO 81001
David
Job Details: 11/10/2023
Checked refrigerator Cleaned defrost drain
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Colorado Springs, CO 80923
Glenn
Job Details: 11/10/2023
"Defrost Ice buildup, Install Ice room kit, Auger Motor Assy, Adjust fill tube. Corner already sealed from prior repair. Cycle Test IM, Fill > OK, All OPS Test OK."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Colorado Springs, CO 80919
Glenn
Job Details: 11/10/2023
Install New Damper in FF. All OPS Test:OK
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Colorado Springs, CO 80919
Glenn
Job Details: 11/10/2023
"Error Code 8-4 : Overfill/Float Switch Open , Found water in drip tray. Empty tray, Reseat connections to PCB, Ran Diagnostics 3X, No Leaks. Did see foam inside unit. added half cap of wesson oil into tub, to rid foam. All OPS Test:OK, No Leaks, Adjusted front legs a little bit to provide better pitch. Suggest stop using PODS w/ rinse aid, and use liquid detergent, until all dispenser rinse aid is empty. Customer will continue to monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Colorado Springs, CO 80921
Glenn
Job Details: 11/10/2023
"sounded like something was hitting in wash cycle. Unit has always continued to work, but customer turned off breaker for safety. All OPS Test:OK, No weird sounds or noises. Ran Diag Cycle 2X. Possibly loading issue caused noise when it occurred for cutomer. Did find a small shard of glass in bottom of tub. Had customer clean screen & filter. Customer will continue to monitor and call back if needed. Paid SC fee of $129.95, Autho#W33C3T"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Colorado Springs, CO 80921
Glenn
Job Details: 11/10/2023
"Marcone was inncorrect, part did not come with screws needed. Had to go to hardware store to obtain a replacement screw & washer. Installed New Rack holders and Screw w/ washer obtained from hardware store. All OPS Test:OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Monument, CO 80132
Glenn
Job Details: 11/10/2023
"Compressor, Evap Fan & Condensor fan motors running. Unable to determine any noise that is out of the ordinary.Techline: Comprerssor drawing .68amp > OK , Adjusted coolant lines around compressor & used cardboard to tighten cardboard panel under unit, in case vibration noises from it. Suggest customer attempt to record sound next time it occurs. Also, did not find any styrofoam in Dispenser chute, possible foam left over from shipping of unit? No Foam incorporated in design of unit, as far as I can tell. If problem returns, suggest send a different technician for 2nd opinion.SR#7737766774"
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ05
Near Los Lunas, NM 87031
Larry
Job Details: 11/10/2023
CX complaint - Humming noise when fan is on - Inspected unit and found packing material in MW cabinet - Removed and tested good - Unit is operating as designed
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Colorado Springs, CO 80907
Roman
Job Details: 11/10/2023
Cx wondering why theres not that much water. Explained to her that you have to fill the tub with more clothes to have it fill up more and explained which cycles to use for the amount of clothing.
We serviced a
GE REFRIGERATOR/TOP
Model FUF21QRRAWW
Near Colorado Springs, CO 80906
Roman
Job Details: 11/10/2023
Installed new door gasket and door is opening easier.
We serviced a
ASKO DISHWASHER
Model D5656XXLHS
Near Colorado Springs, CO 80906
Roman
Job Details: 11/10/2023
"Pulled the dw out and the float is touching the switch to the leak sensor. Dw leaking from the divider. Recommend replacing the divider, inlet valve and float. Valve #434374. $115.00Divider #700497 $159.00Float #700354 $72.50Tax $28.41Total parts $ 374.91MPs $14.50Labor $449.95Sc $149.95Total cost $989.31 Paid sc $149.95 CC Auth# F9JC33"
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/22
Near Colorado Springs, CO 80906
Roman
Job Details: 11/10/2023
Ran dw through the diagnostic mode and its went through all the cycles without error codes. Noticed that the water was taking a long time to drain out. Checked the drain line and it was a mess so removed the drain line and attached it onto the disposal. Tested the dw and it drained out way faster and working great. Checked under neath it for leaks and checked the drain pump drain pump looks fine and had nothing stuck in it. Dw working great.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9070SG/AA
Near Colorado Springs, CO 80908
Mathew
Job Details: 11/10/2023
Replaced icemaker parts. Test op all okay.
We serviced a
GE REFRIGERATOR/TOP
Model PYE22KYNIFS
Near Colorado Springs, CO 80906
Roman
Job Details: 11/10/2023
"Checked the ice bin and dispenser and the fridge is still freezing the lines. Added some styrofoam foam and raised the temps in the fridge. Did not use the new gasket, old one is sealing great after using vasaline on it."
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model RVM5160DH8WW
Near Colorado Springs, CO 80906
Roman
Job Details: 11/10/2023
"Checked the fan and it is not blowing out the front, pulled the microwave down and lipped the cooling fan. Tested the microwave and its blowing air out of the top vents. Microwave working great."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Pueblo, CO 81001
Kris
Job Details: 11/10/2023
cx is deciding on repairs fc temp@21.5 rc temp@33.1 unit has both evaps covered in ice will need listed parts. unit may have other issues. will need listed parts before i will know if unit needs additional parts.WPW10675033 control 267.45W11087438 fan 142.12 w11249952 142.12
We serviced a
GE WALL OVEN
Model CTD90FP2NS2S1
Near Colorado Springs, CO 80919
Kris
Job Details: 11/10/2023
installed fans. unit has a vibrating sound from they way the pannels are built. showed cx video of back of unit with all screws installed unit makes loud sounds when touching pannels. vibrating when units cooling fan is on.
We serviced a
SAMSUNG REFRIGERATOR
Model RB215BSSB
Near Colorado Springs, CO 80911
Roman
Job Details: 11/10/2023
"Checked the fresh food and it seems to be cooling okay. Freezer section is at 49 degrees. Checked the compressor and its pulling 16 amps indicating it is failing. And very hot to the touch. Condenser fan motor is not running but getting volts to it and the fan blade is completely broken. Recommend replacing the compressor, fan motor and fan blade .Compressor #N/AFan motor # N/AFan blade #N/AParts are not available for this fridge and none repairable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Colorado Springs, CO 80925
Carlos
Job Details: 11/10/2023
"Installed compressor and charged. Low side pressure -1, high side pressure 95."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Pueblo West, CO 81007
David
Job Details: 11/10/2023
Replaced icemaker Icemaker filled with water
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Pueblo, CO 81005
David
Job Details: 11/10/2023
Checked washer Cold water valve 1 not flowing good Ck thinking about repairs Service fee of 149.95 good for 30 days
We serviced a
ELECTROLUX DRYER ELECTRIC
Model EIMED60LT3I
Near Colorado Springs, CO 80921
Kris
Job Details: 11/10/2023
cx is deciding on repairsblower 246.70 134690800motor 307.50 5304529782rollers x4 119.38 5304523155idler 79.18 134793511
We serviced a
SAMSUNG ELECTRIC OVEN
Model NQ70M7770DG/AA
Near Peyton, CO 80831
Jerimiah
Job Details: 11/10/2023
"Installed replacement components, unit check ok checked unit 30 times, (Cust watched), there was one failure, where high voltage did not kick on, plus unit did pop once but could not find where that was located. Closing call"
We serviced a
THERMADOR VENT HOODS
Model HII8057U/03
Near Breckenridge, CO 80424
Erik
Job Details: 11/10/2023
NOT THERMADOR PRODUCT**CX to call mountain high appliance for warranty**cancel service unless dispacthed by manufacturer or MHA
We serviced a
DACOR OVEN
Model ERD30S06BK/H
Near Colorado Springs, CO 80920
Jerimiah
Job Details: 11/10/2023
"Control dead and hinges sprung needs replacing, found both parts are NLA, charging service call. $172.44 CC Auth# 43MJ4U92028 controller 62436 hinge x2"
We serviced a
WHIRLPOOL RANGE
Model GR448LXPS0
Near Colorado Springs, CO 80904
Carlos
Job Details: 11/10/2023
"Ran test op. Broil relay on control board opens intermittently. Needs a new board (9757271) part is discontinued, can be sent out for repair. Cx will not repair. Cx paid SC $149.95 CC Auth# F4C449"
We serviced a
GE MICROWAVE
Model JKP90SP3SS
Near Manitou Springs, CO 80829
Ralph
Job Details: 11/10/2023
installed part and unit checked okay
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Colorado Springs, CO 80919
Carlos
Job Details: 11/10/2023
Ran test op. Microwave was stuck in demo mode. Turn off demo mode runs all ok Cx paid SC $129.95 CC Auth# UY4K34
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9771SG/AA
Near Colorado Springs, CO 80909
Mathew
Job Details: 11/10/2023
"Found installer severed cable on bottom right door. Will need new door. Called tech line. Samsung is not covering repair, deemed physical damage. DA93-00934G part."
We serviced a
SAMSUNG MICROWAVE
Model ME21M706BAS/AA
Near Colorado Springs, CO 80909
Mathew
Job Details: 11/10/2023
"Called tech line about walls of microwave being discolored, ticking noise coming unit while running. Tech-Line states Cx will have to open another ticket about discoloration. Microwave heated up water efficiently."
We serviced a
GE REFRIGERATOR
Model GSS25IYNXHFS
Near Pueblo, CO 81003
David
Job Details: 11/10/2023
"Checked refrigerator A little rattle from the compressor area Repositioned a couple of lines a little, no more rattle. Everything working normal"
We serviced a
GE REFRIGERATOR/TOP
Model GFE28GYNJFS
Near Breckenridge, CO 80424
Erik
Job Details: 11/10/2023
connect to smartHQ service: *see quick pics**NO ERROR CODES ACTIVE**abnormal defrost 1st cycle extended 15 min. (cause unknown) melted ice in bin and melted through port hole (all other plumbing inspected for leaks - none found)Ica maker test confrims ice maker asm working correctly - no leakspaddle dispenser checked with internal panel removed to inspect water tank and valve - no leaksNO ACTION REQUIRED AT THIS TIME
We serviced a
GENERAL ELECTRIC DISHWASHER
Model PDT755SYR5FS
Near Breckenridge, CO 80424
Erik
Job Details: 11/10/2023
installed/tested with clear door: PASS all cycles all zones
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC3
Near Colorado Springs, CO 80908
Aaron
Job Details: 11/10/2023
"Gearcase making noise during cycle, removed and replaced gearcase, pulley, and belt. Working well now. Lifted front legs and verified level. Advised customer of 5 star survey."
We serviced a
MAYTAG WASHER
Model MVWE655DW1
Near Colorado Springs, CO 80908
Aaron
Job Details: 11/10/2023
"Gearcase leaking, gears are stuck in spin, entire tub rotating during agitation, motor and belt are burning, drive block is wearing as well. Discussed with customer, no estimate needed, they are purchasing new. Auth 129.95 hc #4LR4VH"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Colorado Springs, CO 80922
Aaron
Job Details: 11/09/2023
"Line loose at terminal block, shorted and melted wire and terminal, replaced terminal block and wires, customer unavailable to advise of survey or obtain signature."
We serviced a
WHIRLPOOL DRYER
Model MED3500FW0
Near Colorado Springs, CO 80919
Carlos
Job Details: 11/09/2023
"Installed idler pulley, ran test op all ok. Cx paid"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Colorado Springs, CO 80951
Roman
Job Details: 11/09/2023
Ran the washer in diagnostic mode and it did not show error codes. Ran it through all the cycles and it worked fine. Washer does shake when in spin mode. Noticed the feet in the front were raised more the the feet in the back. Leveled the washer and tested it.Threw in some towels and ran a rinse and spin mode on them washer seems fine. Recommend to cx trying different cycles with the amount of clothes and towels that are in it.
We serviced a
GENERAL ELECTRIC WASHER
Model PFW950SPT1DS
Near Colorado Springs, CO 80918
David
Job Details: 11/09/2023
Replaced motor and drive belt Ran cycle and is running nicely
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Monument, CO 80132
Glenn
Job Details: 11/09/2023
"Power was cycled on unit, all ops test:OK."
We serviced a
SAMSUNG REFRIGERATOR
Model RF31CG7400SRAA
Near Monument, CO 80132
Glenn
Job Details: 11/09/2023
"Install New Center Drawer Panel. All OPS Test:OK , Customer Satisfied with end results."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Colorado Springs, CO 80920
Glenn
Job Details: 11/09/2023
"Install New Gearcase, Splutch Kit, Shifter, Cap & Belt. All OPS Test:OK, No Leaks."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Colorado Springs, CO 80921
Brandon
Job Details: 11/09/2023
"Found vane deflector not connected, connected the deflector and tested op all ok hass passed"
We serviced a
SAMSUNG DRYER
Model DVE45A6400W/A3
Near Monument, CO 80132
Brandon
Job Details: 11/09/2023
"Thermostat 3 is bad again, unit overheating, all other sensors test ok, recommend getting vent cleaning done"
We serviced a
SAMSUNG DISHWASHER - BUI
Model DW80M2020U
Near Colorado Springs, CO 80911
Brandon
Job Details: 11/09/2023
"Found signs of leaking at drain pump, removed drain pump cleaned seal reinstalled drain pump tested op all ok checked for leaks all ok"
We serviced a
SAMSUNG REFRIGERATOR
Model RS23CB760012
Near Colorado Springs, CO 80911
Brandon
Job Details: 11/09/2023
"Complaint is freezer is too cold, unit has ice maker which is designed to drop temp in freezer to -17 when ice maker is turned on, called tech support to confirm, checked all sensors all test ok"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 19
Near Fountain, CO 80817
Brandon
Job Details: 11/09/2023
Replaced parts and tested op all ok hass passed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Colorado Springs, CO 80911
Carlos
Job Details: 11/09/2023
Installed bin. Put food products to add weight all ok
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model KMBP100ESS20
Near Colorado Springs, CO 80908
Jerimiah
Job Details: 11/09/2023
Installed replacement inverter board. Unit check ok.
We serviced a
SAMSUNG DRYER - ELECTRIC
Model DVE50R5200
Near Colorado Springs, CO 80925
Brandon
Job Details: 11/09/2023
"Model and serial didn't match, told cx they have to update it with aig warranty"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Colorado Springs, CO 80911
Carlos
Job Details: 11/09/2023
Installed sump assembly and control board runs all ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Colorado Springs, CO 80925
Carlos
Job Details: 11/09/2023
"Cx explained that washer leaks on front right corner and back left corner. Inspected drain houses, outer tub, motor drive, pressure hose and water hoses all dry, could not determine exact location of leak although there is evidence of water on the floor. Replaced tub ring and water valve Cx will observe."
We serviced a
SAMSUNG GAS RANGE
Model NX60A6311SS/AA
Near Colorado Springs, CO 80925
Jerimiah
Job Details: 11/09/2023
Installed replacement controller w/ display. Unit check ok.