We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cedar Crest, NM 87008
Jason
Job Details: 05/18/2022
installed ui and console unit checks ok
We serviced a
FRIGIDAIRE RANGE
Model FGEH3047VFD
Near Colorado Springs, CO 80918
Jerimiah
Job Details: 05/18/2022
Installed replacement harness. Unit check ok.
We serviced a
DACOR WALLOVEN
Model RO130S
Near Colorado Springs, CO 80909
Jerimiah
Job Details: 05/18/2022
Unit getting C33 error code also has bad electrical buzzing when trying to run. Relay board smoked and destroyed. Collection service call Cust will hold off on repairs. Relay board needs repairing but unknown if bake element bad currently. DE81-06861A Bake element $228.08DE81-04993A relay board $261.16
We serviced a
THERMADOR DOWNDRAFT VENT
Model CVS230CS
Near Colorado Springs, CO 80904
Jerimiah
Job Details: 05/18/2022
"Unit stuck halfway down, and non responsive. Called techline and they said parts are not available any longer. Charging service call."
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Colorado Springs, CO 80922
Jerimiah
Job Details: 05/18/2022
Installed replacement control panel and socket. Unit check okay
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS04
Near Monument, CO 80132
Jerimiah
Job Details: 05/18/2022
"Unit wasnt previously heating. Verified power, broil, bake elements and rapid preheat. Cycled power. Unit preheated. If further issues culprit may lie with parts listed below. Unit check ok.W11261167 Copernicus W11297728 Console; saved tckt"
We serviced a
JENN-AIR RANGE
Model JGRP548WP01
Near Colorado Springs, CO 80921
Jerimiah
Job Details: 05/18/2022
"Unit loses power and resets when running several burners. Was able to reproduce problem once. Not successful in getting into diagnostic mode. Verified no extraneous heat interference. Techline says UI at fault if power incoming is good. If problem even persisted after repair, problem may lie in breaker. Please allow 2 hours and a 2nd man whos knowledgeable with commercial Jen air ranges for help.Sr#7733686324WPW10145531 UIW10888661 copernicus; ordrng 1 WPW10145531 (UI NEEDS AUTHO)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Belen, NM 87002
Larry
Job Details: 05/18/2022
CX complaint - Water leaks from under the DW - Inspected unit and found the drain pump leaking from seal - Removed cleaned and reinstalled pump seal and tested good - Unit is good to go
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Los Lunas, NM 87031
Larry
Job Details: 05/18/2022
CX complaint - Washer making loud scraping/grinding noise - Inspected unit and found the splutch was install crooked - Reinstalled splutch and tested good - Unit is good to go
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW06
Near Bosque Farms, NM 87068
Larry
Job Details: 05/18/2022
CX complaint - Freezer not cooling properly - Inspected unit and found the temp at the botom below 0 and in the 40s up top - Checked and found the fan harness loose - Secured harness and tested good - Unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW0
Near San Antonio, NM 87801
Larry
Job Details: 05/18/2022
Cx complaint - Dryer not heating - Ordering related parts; ordrng 1 WP338906 (flame sensor) and 1 279311 (ignitor) and 1 W10823508 (valve assem)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Belen, NM 87002
Larry
Job Details: 05/18/2022
Installed drain pump and tested good - Unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Colorado Springs, CO 80924
Mike T.
Job Details: 05/18/2022
Installed new gasket. Unit checks ok
We serviced a
KITCHEN AID VENT HOODS
Model AK9228BS
Near Colorado Springs, CO 80921
Mike T.
Job Details: 05/18/2022
Unit is a Zypher. I checked all the settings and unit functions just fine. The customer had some roof work done and they replaced the cap on top. The vent hood is working with no issues. Having office charge card on file for high end appliance trip charge.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HBS00
Near Colorado Springs, CO 80921
Mike T.
Job Details: 05/18/2022
Found unit has leaked water out of main pump assembly causing floor damage from water. Took pic of damage. Ordering parts for repair; ordrng 1 W10702856 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS
Near Colorado Springs, CO 80921
Mike T.
Job Details: 05/18/2022
Installed new door unit checks ok
We serviced a
SUBZERO REFRIGERATOR
Model 642/S
Near Monument, CO 80132
Mike T.
Job Details: 05/18/2022
Found un it measuring an EC 24 error code. Temps in unit are 38 in fresh food section and 01 in freezer. Condenser is cleaned. Cycled diagnostics and found defrost heater is operating under heat. Unit needs a new defrost heater. Gave repair estimate of 465.59. Customer agreed to repair and paid half today with card. Will pay remaining balance after repair. 232.79 Collected today. Parts. 83.76Trip. 139.95Labor 209.95MPS 14.50Tax. 17.43Job total. 465.59; ordrng 1 7019773 (defrost Heater)
We serviced a
BEST DOWNDRAFT VENT
Model D49M48SB
Near Monument, CO 80132
Mike T.
Job Details: 05/18/2022
Unit is not sending voltage to the damper. Needs a new control board. Green light is not flashing on board. Ordering parts for repair; ordrng 1 Controlboard (Control board)
We serviced a
FISHERPAYKEL DISHWASHER
Model DD24DCTX9N
Near Colorado Springs, CO 80920
Mike T.
Job Details: 05/18/2022
Found unit with water in tub. Inspected further and found drain line positioned where water from sink was draining into machine. I re routed drain line and cycled unit. Unit checks ok. Job complete
We serviced a
SCOTSMAN ICE MACHINE
Model SCCP50MB-1SU
Near Colorado Springs, CO 80908
Mike T.
Job Details: 05/18/2022
Found unit with hallow ice cubes. Ice is at bin level. Customer is on well water. Ordering a new water valve. ; ordrng 1 12-2907-21 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Colorado Springs, CO 80927
Anthony M.
Job Details: 05/18/2022
Defrosted unit. Checked functions. All working except Defrost heater. Will need listed parts to repair. ; ordrng 1 W11546610 (Element) and 1 W11581973 (Harness)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Colorado Springs, CO 80924
Anthony M.
Job Details: 05/18/2022
Remove and replace listed parts per samsungs service bulletin. Made sure unit cycled. Told cust to allow 24h for ice production to start. Cust will monitor and call if any issues.
We serviced a
KITCHEN AID OVEN
Model KODE500ESS05
Near Colorado Springs, CO 80908
Anthony M.
Job Details: 05/18/2022
Remove and replace listed parts. All checks ok
We serviced a
SPEEDQUEEN WASHER
Model AWN412SP111TW01
Near Colorado Springs, CO 80917
Anthony M.
Job Details: 05/18/2022
"Load size knob is loose, cust needed hoses replaced, and unit is making a noise that cust would like me to inspect. Know was just loose was able to show cust how to use. Replaced hoses. Test and check and monitored unit for noises. Did not hear any noises. I inspected belt, pump, motor, tub, and gearcase. All checks ok. Advised cust to keep using unit and to call if noise returns or gets worse. Cust paid service charge. 119.95. Labor 49.95. Let cust know service charge is good for 30 days. $186.89 CK Auth# 4N3V4W"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Peyton, CO 80831
Anthony M.
Job Details: 05/18/2022
"Remove and replace compressor, filter drier and Orion board. Evacuated, cleared and charged system with 4.5oz. Made sure frost pattern was good. Advised cust to monitor Temps in unit for about a week until they start loading with food. Cust will call if any issues are seen."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Colorado Springs, CO 80906
Ralph
Job Details: 05/18/2022
"unit has a faulty ice mkr, will need to be replaced; ordrng 1 W11381373 (ice mkr) and 1 W10474785 (shut off arm)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS5
Near Colorado Springs, CO 80904
Ralph
Job Details: 05/18/2022
"cust has a burnt board and UI, no boards available,. cust to replace the unit"
We serviced a
SUBZERO ICEMAKER
Model UC-15IP
Near Manitou Springs, CO 80829
Ralph
Job Details: 05/18/2022
"will need other listed parts was well, todayb is the first time that when i caqme to the house the unit was in a failed state.; ordrng 1 7042833 (air flow enhancement kit) and 1 7103072 (conmd fan assembly)"
We serviced a
ASKO DISHWASHER
Model D3432
Near Manitou Springs, CO 80829
Ralph
Job Details: 05/18/2022
installed part and unit checked okay
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Colorado Springs, CO 80906
Ralph
Job Details: 05/18/2022
"installed parts and cycled ice mkr, and unit chekced ok"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SR/AA
Near Colorado Springs, CO 80919
Ralph
Job Details: 05/18/2022
"upon part replacement, found unit to have a refrigerant leak, will need to order a dye filter drier. WILL RUN ON A SATURDAY; ordrng 1 DA81-06006B (FILTER DRIER)"
We serviced a
GENERAL ELECTRIC RANGE - ELECTRIC
Model JB258DM2WW
Near Colorado Springs, CO 80907
Ralph
Job Details: 05/18/2022
replaced coils and unit checked okay
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Avon, CO 81620
Antonio
Job Details: 05/18/2022
installed new acu unit counld not be tested not in its location do to remodoling.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Avon, CO 81620
Antonio
Job Details: 05/18/2022
"installed acu, blower wheel and houseing unit could not be tested unit in storage closet"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Gypsum, CO 81637
Antonio
Job Details: 05/18/2022
installed new motor unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Edwards, CO 81632
Antonio
Job Details: 05/18/2022
found bad door seal; ordrng 1 W10443316 (door seal)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5021SR/AA
Near Pueblo, CO 81003
Duane
Job Details: 05/18/2022
Install previous ordered power cord and verify operation.
We serviced a
KENMORE REFRIGERATOR
Model 795.1839.410
Near Pueblo, CO 81005
Duane
Job Details: 05/18/2022
"Appliance is Kenmore mfg. By LG. Not cooling upon arrival. Remove and resupply power. Compressor, condenser fan and evap fans are now all functional. Inform homeowner to contact Sears if unit does not cool to set temp within 24hrs.Service Fee - 70.00."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Pueblo West, CO 81007
Duane
Job Details: 05/18/2022
No fault codes present upon arrival. Called Whirlpool and diagnosed hot water being delivered during fill for rinse cycle. Tech stated replace ACU and instruct homeowner combo fill valve needs to be changed to independent valves. S/R # 7733P686011.; ordrng 1 W11556725 (Appliance Control Unit)
We serviced a
SAMSUNG WASHER
Model WA44A3405AP/A4
Near Pueblo West, CO 81007
Duane
Job Details: 05/18/2022
Tech to return with socket large enough to remove basket nut. Removd nut and basket and clear debris from tub and retest spin.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC6
Near Pueblo, CO 81001
Duane
Job Details: 05/18/2022
Unit is rattling during spin cycle. Tech found clutch magnet out of alignment. Main issue is basket is seized to driveshaft. CANNOT REMOVE W/O DAMAGE TO DRIVE COMPONENTS. Entire basket/drive system will need to be rebuilt.
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Fountain, CO 80817
Duane
Job Details: 05/18/2022
Install previous ordered motor and blower wheel and test all cycle functions.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS01
Near Colorado Springs, CO 80921
Glenn H
Job Details: 05/18/2022
Installed new door and all checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Colorado Springs, CO 80917
Glenn H
Job Details: 05/18/2022
Installed new door and gasket and all checks ok
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model JNM3163RJ5SS
Near Colorado Springs, CO 80924
Glenn H
Job Details: 05/18/2022
Installed control and all test out ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Colorado Springs, CO 80938
Glenn H
Job Details: 05/18/2022
Dryer control was ordered not washer. Need to order console and control W11544680 - controlW11319991- console ; ordrng 1 W11319991 (Console) and 1 W11544680 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Monument, CO 80132
Glenn H
Job Details: 05/18/2022
SR number7733685529 Unit cooled for 24hrs after repair. Now not coolingPressures very high. On high and low side. Possible floating restriction. TL wants us to clear the lines with nitro and replace the compressor again.PLEASE SEND JR if possible to help with clearing lineCompressor kit - W11393142; ordrng 1 W11393142 (Compressor kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXLT02
Near Colorado Springs, CO 80920
Glenn H
Job Details: 05/18/2022
"Spoke with WP TL. Traced issue back to bad control on left side. SH preordered correct part, yet it is missing the control i need from the box. Should have two, and there is only 1 in the box ; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Colorado Springs, CO 80920
Glenn H
Job Details: 05/18/2022
Installed door flap and all checks ok
We serviced a
SAMSUNG WASHER
Model WA55A7700AV/US
Near Colorado Springs, CO 80925
James K
Job Details: 05/18/2022
Found software version out of date per stg. Needs to be qn58 or higher. Current software version is qn53. Tried to update through hass per instructions but update failed. Needs main pcb DC92-02965A. Part # acquired from stg service Bulletin; ordrng 1 DC92-02965A (Main pcb)
We serviced a
MAYTAG M/W OTR
Model MMV4207JZ00
Near Colorado Springs, CO 80911
James K
Job Details: 05/18/2022
Installed ordered part all ops test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Colorado Springs, CO 80911
James K
Job Details: 05/18/2022
Cust was not able to be at home. Pre order ice maker W11483245; ordrng 1 W11483245 (Im)
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ0
Near Colorado Springs, CO 80910
James K
Job Details: 05/18/2022
Found speaker on cntl board failing causing sound of chime to be a bit off. Needs cntl W11552021; ordrng 1 W11552021 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Colorado Springs, CO 80928
James K
Job Details: 05/18/2022
"Installed ordered parts all ops test good, no leaks observed. Left litmus for observation (see quickpics)"
We serviced a
SAMSUNG DRYER
Model DVE45R6100P/A3
Near Colorado Springs, CO 80925
James K
Job Details: 05/18/2022
Found dryer thermistor out of range. Needs thermistor DC32-00007A & tstat DC47-00016A; ordrng 1 DC32-00007A (Thermistor) and 1 DC47-00016A (Tstat)
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Carbondale, CO 81623
James R
Job Details: 05/18/2022
"replaced gas valve regulator,bake burner and bake igniter. test ops,ok."
We serviced a
MAYTAG WASHER
Model MHW4100DW0
Near Glenwood Springs, CO 81601
James R
Job Details: 05/18/2022
Bellow is torn. needs replaced. W11106747 Bellow. ; ordrng 1 W11106747 (bellow)
We serviced a
WHIRLPOOL DRYER
Model MED6630HW0
Near Carbondale, CO 81623
James R
Job Details: 05/18/2022
tore apart heat element shorted out. needs replaced. they will order heat element. paid service call. 149.00 will finish job when customer receives part. need to charge labor.
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Carbondale, CO 81623
James R
Job Details: 05/18/2022
"complaint is loud noise and not drying. unit is in a hole and setting on a washer. slide out and tore apart. checked idler pulley and all supports,ok. blower had lots of lint on it, cleaned. probable cause of excessive vibration.removed vent and checked exhaust temp. timed dry. High. cycled off at 165 degrees. ok checked vent as it comes out of house. vent restricted. screen had lots of lint in it. cleaned. probable cause of not heating well."
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Carbondale, CO 81623
James R
Job Details: 05/18/2022
"replaced drain pump. test ops,ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Grand Junction, CO 81501
James R
Job Details: 05/17/2022
took cabinet out of box and upper right corner is damaged. took pic of damage. will need to reorder. W10596395 white cabinet asy.no one to sign.; ordrng 1 W10596395 (cabinet asy white.)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Grand Junction, CO 81501
James R
Job Details: 05/17/2022
removed cabnit out of box and one of the foot brackets is broke. need to reorder W10596395no one to sign ticket.; ordrng 1 W10596395 (cabinet asy white)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Grand Junction, CO 81506
James R
Job Details: 05/17/2022
removed right french door to replace evaporator cover asy. which included the fan and thermistor.had to thaw out ice of old fresh food evaporator. replaced evaporator cover asy. then the left door UI asy.put unit into service diagnostics to check fresh food evaporator thermistor and fan. checked ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Santa Fe, NM 87508
Jason
Job Details: 05/17/2022
checked unit found unit needed to be calibrated re-calibrated unit opperation checks ok
We serviced a
WHIRLPOOL WALLOVEN
Model WOC54EC0HS04
Near Santa Fe, NM 87507
Jason
Job Details: 05/17/2022
installed console unit checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Santa Fe, NM 87507
Jason
Job Details: 05/17/2022
checked unit found ice maker tray is broken ice maker assy needed; ordrng 1 W10898228 (ice maker (needs autho))
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Santa Fe, NM 87501
Jason
Job Details: 05/17/2022
checked unit found dryer motor shuts down after about 5seconds of running no matter what cycle is selected SR7733675259Spoke with techline found 208 vac going to start switch should be 120vac. causing motor to overheat and shut down electrician needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Santa Fe, NM 87501
Jason
Job Details: 05/17/2022
"checked unit inlet manual cycled fine filled, thermister not reading properly causing im not to cycle; ordrng 1 W11455232 (ice maker)"
We serviced a
WOLF COOKTOP
Model RT484DG
Near Colorado Springs, CO 80908
Jerimiah
Job Details: 05/17/2022
Left side of griddle would eventually just spark and not reignite. Found debris in path of flame pattern. Cleared of debris. Unit check ok
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMW3430IL03
Near Colorado Springs, CO 80921
Jerimiah
Job Details: 05/17/2022
Arm was not enough to fix door open/close situation. Please order belowW11256757 microwave hinge x2W11449277 interlock bodiesW11289988 microwave acuW10795595 halogen lamp ; ordrng 2 W11256757 (Hinge)s and 1 W10795595 (Halogen lamp) and 1 W11289988 (Microwave acu) and 1 W11449277 (Interlock assy)
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21M706BAS/AA
Near Colorado Springs, CO 80911
Jerimiah
Job Details: 05/17/2022
Installed replacement Mag and controller. Unit check OK
We serviced a
GENERAL ELECTRIC MICROWAVE
Model CEB1590SS1SS
Near Colorado Springs, CO 80908
Jerimiah
Job Details: 05/17/2022
"Found another switch melted, replaced. Unit check ok ; used 1 Microswitch from stock"
We serviced a
WHIRLPOOL COOKTOP
Model KICU569XSS00
Near Colorado Springs, CO 80908
Jerimiah
Job Details: 05/17/2022
"Installed replacement modules, Cust will keep track of functionality. Unit check ok."
We serviced a
WOLF WALLOVEN
Model SO30TM/S/TH
Near Colorado Springs, CO 80904
Jerimiah
Job Details: 05/17/2022
"Wrong account used for 7-8 issue. Found part thru wolf for steam oven, please order below. 828466 door assy; ordrng 1 828466 (Door assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bernalillo, NM 87004
Larry
Job Details: 05/17/2022
CX complaint - Fridge making loud vibrating noise - Inspected unit and found the condenser lines touching and making noise - Adjusted lines and tested good - Unit should be good to go
We serviced a
WHIRLPOOL WALLOVEN
Model WOS51EC0AB01
Near Bernalillo, NM 87004
Larry
Job Details: 05/17/2022
Installed control and tested good - Unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Rio Rancho, NM 87144
Larry
Job Details: 05/17/2022
CX complaint - Unit not cooling - Inspected unit and found the compressor locked up - Ordering compressor; ordrng 1 W11574734 (compressor)
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW3
Near Rio Rancho, NM 87144
Larry
Job Details: 05/17/2022
CX complaint - AF error on display - Inspected unit and found the air flow restriction - Advised cx to have vents cleaned and replace here slinky vent hose with a semi-rigid one - Collected 119.95 AUTH - HCM4NK
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Rio Rancho, NM 87124
Larry
Job Details: 05/17/2022
Installed parts listed and tested good - Unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Albuquerque, NM 87120
Larry
Job Details: 05/17/2022
Installed housing and tested good - Unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Albuquerque, NM 87106
Larry
Job Details: 05/17/2022
Installed manifold and tested good - Unit is good to go
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS0
Near Monument, CO 80132
Mike T.
Job Details: 05/17/2022
Installed new parts. Customer is unsatisfied with the unit and how it opens. I adjusted the unit and called techline. Talked to Bruce. File number 7733680259. Says inspect the unit on its side and make sure there is no damage. No damage was found on the bottom. Says to adjust the screw on the back wheel and raise the back up a littl to make up for the gravity. After getting everything installed correctly. I asked the customer to check out the improvement. At that point I observed the customer aggressively stomping on the toe plate to open it. It didnt open while she still had her foot on it. She attempted several times to stomp on it and she even put foot marks on the bottom of the front pannel. SMH. I showed the customer the appropriate way to open the unit with no issues. The customer is upset that the unit does not work like her old one. I give this unit 3 months before we have to come out and fix something broken from abuse. Job complete
We serviced a
JENN-AIR WALLOVEN
Model JJW2830DS01
Near Colorado Springs, CO 80908
Mike T.
Job Details: 05/17/2022
Installed new control pannel and collected. $399.34 customer paid with cardTrip. 119.95Additional appliance serviced. 75.00Labor. 174.95MPS 14.50Tax 14.94.
We serviced a
SCOTSMAN ICE MACHINE
Model SCCP30MA-1SU
Near Colorado Springs, CO 80921
Mike T.
Job Details: 05/17/2022
While inspecting the part found pup is missing a piece on the end. Re ordering part; ordrng 1 12-2503-21 (Pump)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Monument, CO 80132
Mike T.
Job Details: 05/17/2022
Installed console. Unit checks ok.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Colorado Springs, CO 80921
Mike T.
Job Details: 05/17/2022
Found unit with burners slightly off and caps on different burners. Cycled unit after re organizing burner heads. Unit checks ok
We serviced a
GE REFRIGERATOR
Model DFE29JSDHSS
Near Colorado Springs, CO 80922
Anthony M.
Job Details: 05/17/2022
"Check unit. Found freezer holding temp but fridge is not. Found condenser completely covered with dust and rear panel as well. Cleaned condenser and rear panel. Checked to make sure frost pattern is proper and found fridge evap fan not working. Will need to replace. Service charge 119.95Labor/other 129.95 + 15.00, 144.95Fridge evap fan WR60X35205 99.44Tax 8.15 Auth#9k99m4; ordrng 1 WR60X35205 (Evap fan fridge)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Colorado Springs, CO 80924
Anthony M.
Job Details: 05/17/2022
Remove and replace door gasket. Test and check. All ops check ok. Found pedestal drawer rubbing on plastic trim at bottom or pedestal. Drawer looks deformed and rails slightly sagging. Will need listed parts to repair. ; ordrng 1 W11047790 (Drawer) and 2 WP8578394 (Slides)s
We serviced a
ASKO DISHWASHER
Model DBI664
Near Colorado Springs, CO 80923
Anthony M.
Job Details: 05/17/2022
Remove and replace control. Unit is now powering on properly. All checks ok. Cust still requested replacement. Advised cust all I can do is report what I find to asko and they would be the ones to determine if it needs replaced.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Peyton, CO 80831
Anthony M.
Job Details: 05/17/2022
"Remove and replace compressor, filter drier, evap and Orion board. Charged with 4.65oz r134a. Made sure pressures were good with no leaks. Frost pattern looks good. Cust will monitor Temps and call if any issues. Advised cust not to stock until unit has held temp for a week to avoid food loss."
We serviced a
WHIRLPOOL WALLOVEN
Model WOC75EC0HS04
Near Colorado Springs, CO 80924
Anthony M.
Job Details: 05/17/2022
Cust said unit keeps resetting time. I called techline for possible solutions or reasons for this issue. I connected appliance to wifi so unit can stay synced. They said connect to wifi and have cust update software through app. If issue persists we need to order user interface. Gave cust #866 333 4591 for assistance with app if they need. File #7733673603
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Colorado Springs, CO 80908
Anthony M.
Job Details: 05/17/2022
"Check unit. Found door switches working intermittently, sometimes door thinks it's still open and won't start and other times it starts right when the door is closed. Will need listed parts to repair. ; ordrng 1 W11252186 (Upper interlock) and 1 W11252187 (Lower interlock)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS01
Near Colorado Springs, CO 80919
Ralph
Job Details: 05/17/2022
"cycxled and filled ice mkr, may have been a short fill but currently unitn chekced okay, cust to monitor and call if issues occur, ran cust card over the phone, Jewsses says there is no way ofr me to send info to the ticket so the Autho code off the phone was F94933"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UT/AA
Near Manitou Springs, CO 80829
Ralph
Job Details: 05/17/2022
"dishwasher is unable to go back any further than i have installed unit, measured with tape to show cust that unit is unable to back any further than i installed the unit, unit checked okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Colorado Springs, CO 80906
Ralph
Job Details: 05/17/2022
"unit was off on arriv al, tiurned unit on and checked pressures in both areas, fridge area was 10- 15 lbs, freezer was at 5 lbs, asked cust if i can run unit for a week and comeback and rediagnose the system,; schdld next appmnt for 5/25 WED 1-5"
We serviced a
SCOTSMAN ICE MACHINE
Model DCE33PA-1WB
Near Colorado Springs, CO 80904
Ralph
Job Details: 05/17/2022
"the part in failed ton bring with me was actually sent back to kimball, per Tanya, instyalled drain pum;p and unit chekced okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Colorado Springs, CO 80919
Ralph
Job Details: 05/17/2022
"unit has a refrigerant leak will need listed parts, unit has a 5 yr warranty on sealed system parts and labor.; (created new UIS, deleted prior attachment to UisID 197837), ordrng 1 W10669255 (evaporator) and 1 wpw10143759 (filter drier)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Breckenridge, CO 80424
Antonio
Job Details: 05/17/2022
installed new acu and valves but have issue with wire harness so ordering wire harness; ordrng 1 W11316252 (upper wire harness) and 1 W11318751 (lower wire harness) and 1 W11449075 (ntc harness)
We serviced a
BOSCH DISHWASHER
Model SHE43F16UC/64
Near Colorado Springs, CO 80904
Ralph
Job Details: 05/17/2022
unit has a leaking inlet nvalve will need to be repalced; ordrng 1 00622058 (inlet valve)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Frisco, CO 80443
Antonio
Job Details: 05/17/2022
installed new thermal fuse unit tested good