Service History 687 - D3 Appliance

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA RFD

Near Colorado Springs, CO 80927

Glenn H.

Job Details: 03/22/2021

"Cleared alllll ice, dried and sealed box. Installed new parts and cycled icemaker. Cycled ok."

We serviced a

SAMSUNG REFRIGERATOR

Model RT21M6215SR/AA 05 RT

Near Colorado Springs, CO 80918

Glenn H.

Job Details: 03/22/2021

"Installed new icemaker, and cycled. Icemaker cycled ok."

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Woodland Park, CO 80863

Michael

Job Details: 03/22/2021

Pre ordered parts.; ordrng 1 W11397843 (Console assembly) and 1 W11387578 (ACU)

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3 02

Near Colorado Springs, CO 80918

Anthony M.

Job Details: 03/22/2021

Check unit. Foubd heater element open. Will need to replace heater element to repair. DC97-14486A $227.44; ordrng 1 DC97-14486A (Heater Assembly)

We serviced a

WHIRLPOOL DRYER

Model WED6200SW0

Near Colorado Springs, CO 80923

Anthony M.

Job Details: 03/22/2021

Check unit found thermal fuse popped. Heater is in good shape. Clogged vent must have caused fuse to blow. Will need to replace thermal fuse to repair let cust know to clean vent before replacing fuse so it doesn't pop again. Thermal fuse WP3392519 $22.68. Service charge $119.95. Labor 49.95. Cust paid service charge. Will get part himself. Will call if he wants us to repair.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9070SR/AA 09 RF

Near Colorado Springs, CO 80921

Glenn H.

Job Details: 03/22/2021

"Cleared all ice, dried and sealed box. Installed new parts and cycled. All checks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Colorado Springs, CO 80908

Foot

Job Details: 03/22/2021

cust was saying bucket was melting called tech line might have ice door problem doesnt think it would be a icemaker problem didnt have a icemaker with me today; schdld next appmnt for 3/20 SAT 7-8

We serviced a

BOSCH MICROWAVE

Model HMC80151UC/01

Near Colorado Springs, CO 80920

Jeremiah

Job Details: 03/22/2021

"Installed replacement display and unit powered up as normal, however died as soon as it was attempted to be used. Tech line says check outlet and if getting 120v then its the emi board (noise filter), please order below since 120v exists.00648809; ordrng 1 00648809 (Emi board (noise filter))"

We serviced a

SAMSUNG MICROWAVE

Model ME19R7041FS/AA

Near Colorado Springs, CO 80917

Jeremiah

Job Details: 03/22/2021

"Sparking noise, reseated connections to mag, unit check ok."

We serviced a

SAMSUNG WASHER

Model WF50K7500AW/A2 11

Near Colorado Springs, CO 80908

Anthony M.

Job Details: 03/22/2021

"Check unit. Found water leaking past door gasket. Tried to clean glass but gasket is still letting water by. Will need to replace door gasket to repair. Door gasket part# dc97-19755c $176.22. Service charge $119.95. Labor $129.95. Other $12.50. Cust paid service charge, will call if they decide to repair. Let cust know parts are non refundable and service charge is good for 30 days"

We serviced a

SPEEDQUEEN WASHER

Model AWN412SP111TW01

Near Colorado Springs, CO 80906

James K

Job Details: 03/22/2021

"Upon arrival unit was draining and spinning as designed. Found unit vibrating on spin cycle though. It appears drain pump seized causing customer complaint. Needs drain pump 205217p 66.06+tax and suspension springs 37575 x6 29.31 +tax, SC 119.95, labor 179.95, mps 12.50. Total: 554.36. Cust declines repair at this time. Collected 119.95"

We serviced a

KENMORE DRYER

Model n/a

Near Pueblo, CO 81006

Robbie

Job Details: 03/22/2021

diagnosed faulty timer parts no longer avalible

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Peyton, CO 80831

Glenn

Job Details: 03/22/2021

"Customer called in to go forward with repair. Paid for parts in full, Labor + Misc + Tax Collected.Install New Element & Thermostats. Vacuumed out lint buildup. Test:OK"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Monument, CO 80132

Anthony M.

Job Details: 03/22/2021

Check unit. Found hi limit tripped. Removed and replaced listed parts. Test and check. Unit is now working properly. Cust cleaned vent.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Colorado Springs, CO 80927

Anthony M.

Job Details: 03/22/2021

Check unit. Found top rack clip was missing. Cust had clip. Was able to reinstall no damage. Ran ser ice cycle to verify functions. All checks ok and no errors.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA RFD

Near Colorado Springs, CO 80917

Glenn H.

Job Details: 03/22/2021

"Typical samsung icebox issue, parts needed per service bulletin- DA97-13718C- IcemakerDA97-19898A- Drain DA82-02367A- Y-ClipsDA97-13717A- ice traySpoke with samsung, covered under bulletin, need to gey 415 number; ordrng 1 DA97-13718C (Icemaker- Autho needed) and 1 DA97-19898A (Drain- Autho needed) and 1 DA97-13717A (Ice tray- Autho needed) and 1 DA82-02367A (Y-clips- Autho needed)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Colorado Springs, CO 80918

Rick

Job Details: 03/22/2021

Order parts; ordrng 1 W11497303 (Motor assy)

We serviced a

SAMSUNG WASHER

Model WA45N3050AW/A4

Near Pueblo, CO 81003

Rick

Job Details: 03/22/2021

Order parts; ordrng 1 DC97-19289F (Drain pump assy)

We serviced a

SAMSUNG REFRIGERATOR

Model RF30HBEDBSR/AA

Near Colorado Springs, CO 80921

Glenn H.

Job Details: 03/22/2021

"Temp logs in the refrigerator and freezer, ordering samsung icemaker service kit per techline. Parts needed- DA97-14474C- ice trayDA97-15217A- IcemakerDA97-12540G- auger motorDA94-02275D- PCB; ordrng 1 DA94-02275D (PCB) and 1 DA97-12540G (Auger) and 1 DA97-15217A (Icemaker) and 1 DA97-14474C (Ice tray)"

We serviced a

BOSCH DISHWASHER

Model SHX863WD5N/13

Near Colorado Springs, CO 80908

Anthony M.

Job Details: 03/22/2021

Check unit. Found buttons are getting stuck when pushing them in. Buttons are assembled properly will need listed parts to repair. ; ordrng 1 11031054 (Operating module) and 2 00752315 (Push buttons)s and 1 00628843 (Start button)

We serviced a

MARVEL WINE COOLER

Model 61WCM-BS-G-R

Near Colorado Springs, CO 80904

Jessie

Job Details: 03/22/2021

Gasket#42241280 $175.98Tax $14.52Sc $75$12.50Labor $99.95Total $377.95Customer declines est.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Colorado Springs, CO 80925

Jessie

Job Details: 03/22/2021

Replaced right door. All ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Colorado Springs, CO 80919

Jessie

Job Details: 03/22/2021

Freezer is not cold enough. Found the condition super dirty. See attached photos. Cleaned the cond and instructed customer to monitor closely.

We serviced a

BOSCH MICROWAVE

Model HBL8751UC

Near Colorado Springs, CO 80919

James K

Job Details: 03/22/2021

Installed display ui from precious order. All ops ckok. Left plastic for cust to remove. Cust states there is a dent in panel. No dent present. Advised cust Per Travis if new part ordered and it looks the same call cust would be responsible for parts and labor. Cust unhappy with that and will call bosch.

We serviced a

FRIGIDAIRE RANGE

Model FGES3045KFB

Near Colorado Springs, CO 80919

James K

Job Details: 03/22/2021

Found unit with loose relay on main board not closing causing no heat on l2 side. Needs main pcb 316560140. Part is showing out of stock cust will discuss with wife and get back. Collected 119.95

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Pueblo, CO 81005

Robbie

Job Details: 03/22/2021

installed new lid and parts

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SG/AA

Near Colorado Springs, CO 80925

Michael

Job Details: 03/22/2021

Installed mew door and had customer inspect for approval. Unit checks ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pueblo West, CO 81007

Robbie

Job Details: 03/22/2021

installed new ui and tested

We serviced a

GENERAL ELECTRIC DRYER

Model DSKP33ECWW

Near Colorado Springs, CO 80905

James K

Job Details: 03/22/2021

Found blower wheel had slid forward causing it to rub on housing. Clod wheel back and secured to motor. All ops test good.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Pueblo, CO 81005

Robbie

Job Details: 03/22/2021

diagnosed fauty mcu; ordrng 1 w11498797 (mcu)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW460ASJ0WW

Near Pueblo, CO 81004

Robbie

Job Details: 03/22/2021

installed new speed sensor and tested

We serviced a

SAMSUNG DRYER

Model DV42H5000EW

Near Pueblo West, CO 81007

Robbie

Job Details: 03/22/2021

ordering motor need auth; ordrng 1 DC93-00101W (assembly motor need autho)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Pueblo West, CO 81007

Robbie

Job Details: 03/22/2021

faulty fresh food right side door bottom plastic to door broken; ordrng 1 LW10413519 (right fresh food door need autho)

We serviced a

SAMSUNG OVEN

Model NV51K6650DG/AA

Near Monument, CO 80132

Foot

Job Details: 03/22/2021

needs tod; ordrng 1 DE47-20037A (thermostat)

We serviced a

SAMSUNG RANGE

Model NX58R4311SG/AA

Near Pueblo, CO 81004

Robbie

Job Details: 03/22/2021

ordering pcb / smemb; ordrng 1 DE92-02588G (pcb) and 1 DG34-00025C (switch memb)

We serviced a

WHIRLPOOL WASHER

Model MVW8230HC0

Near Colorado Springs, CO 80908

Foot

Job Details: 03/22/2021

needs acu; ordrng 1 W11426291 (control acu)

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Monument, CO 80132

Foot

Job Details: 03/22/2021

needs top; ordrng 1 W11176110 (cooktop)

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Monument, CO 80132

Foot

Job Details: 03/22/2021

needs main board and ui assy; ordrng 1 W11322883 (cntrl-elec) and 1 W11325572 (cntrl-elec)

We serviced a

MAYTAG DRYER

Model DE408

Near Colorado Springs, CO 80906

Michael

Job Details: 03/22/2021

Did not need the motor however the blower wheel did break and will need replaced. Parts ordered.; ordrng 1 Y303836 (Blower wheel)

We serviced a

WHIRLPOOL COOKTOP

Model WFE540H0ES1

Near Colorado Springs, CO 80951

Jessie

Job Details: 03/22/2021

Unit has a bad controlCustomer swears she has a service agreement but cannot find. Will get back to us. Needs listed parts.Control#w10586736Fuse#3196548

We serviced a

SAMSUNG WASHER

Model WF330ANB/XAA 03

Near Colorado Springs, CO 80911

Michael

Job Details: 03/22/2021

Installed new door latch assembly and tested unit. Unit checks ok.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA 01 RF

Near Colorado Springs, CO 80916

Michael

Job Details: 03/22/2021

Installed new door and returned unit to normal operation. Unit checks ok.

We serviced a

COVE DISHWASHER

Model DW2450

Near Colorado Springs, CO 80906

Michael

Job Details: 03/22/2021

Installed new fan and tested unit. Unit checks ok however customer broken rack adjuster that needs to be fixed. Great Plains was closed so parts will be ordered on Monday the 22nd. Set for 7-8 follow up.; schdld next appmnt for 3/22 MON 7-8

We serviced a

SPEEDQUEEN DRYER

Model ADE3SRGS173TW01

Near Colorado Springs, CO 80911

Michael

Job Details: 03/22/2021

Installed parts that had arrived at customers house. New heat element and perforated outlet were installed. Tested unit. Unit checks ok.

We serviced a

KENMORE DISHWASHER

Model 665.13109K902

Near Colorado Springs, CO 80918

Anthony M.

Job Details: 03/22/2021

Check unit. Upon arrival unit was in a cycle and paused. I was able to drain unit. Wash motor was making noise. Found debris inside chopper assembly. Was able to remove debris. Test and check all checks ok. Unit is now working properly

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Colorado Springs, CO 80923

Anthony M.

Job Details: 03/22/2021

"Cust said unit will fill then it just stops. Found errors f7e6 motor circuit open, f7e1 tachometer missing/wrong signal, f7e7 motor unable to reach target rpm, f0e9 off balance. Unit was not level. Leveled unit. Also found a mouse had gotten into motor cover and somehow made drive belt come off the pulley. Parts are still in great shape. Reattached belt. Cleared errors. Ran service cycle to confirm functions and all checks ok unit is working properly"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Colorado Springs, CO 80922

Anthony M.

Job Details: 03/22/2021

Check unit.. found only error in system is F6e3 and f6e2. Cust said sometimes it will work and other times it won't. He said it completely goes blank when it stops working. I was able to complete service cycle and all functions worked properly. I suspect main control is the problem as cust said it is random when it stops working. Motor and pump all check ok. I tried service cycle multiple times and sometimes ui would lock up and other times it would just go black. Sometimes it would not even let me into test mode. Error code indicates communication error between acu and ui. All connections are good. Will need listed parts to repair. Let cust know parts are on backorder.; ordrng 1 W11209420 (ACU) and 1 W11095624 (Console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Colorado Springs, CO 80908

Anthony M.

Job Details: 03/22/2021

Check unit. Found ice chute seal not aligned properly. Will need to replace ice chute. Also found ice room seal not sealing properly all the way around door. Will need to replace seal; ordrng 1 W11448633 (Ice chute) and 1 W10853441 (Ice room gasket)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBBC

Near Colorado Springs, CO 80908

Glenn H.

Job Details: 03/22/2021

"Cleared all ice, dryed and sealed box, installed new parts. Customer has had another company out 3-4 years ago, which customer said they used a hair dryer to clear ice. The inside of icebox is melted and is not repairable. I am unable to guarantee repair due to melt piece. Pictures with ticket."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Colorado Springs, CO 80924

Anthony M.

Job Details: 03/22/2021

Check unit. Found friction sleeves worn. Will need to replace to repair. ; ordrng 4 WP8268961 (Friction sleeves)s

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SR/AA 00 RF

Near Colorado Springs, CO 80918

Glenn H.

Job Details: 03/22/2021

Refrigerator has bad wiring harness in the door. Losing voltage to dispenser. Part needed for repairDA91-05050A- Door (left dispenser); ordrng 1 DA91-05050A (Door- Autho needed)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GNS23GMHBFES

Near Elbert, CO 80106

Glenn

Job Details: 03/22/2021

"install new icemaker & water valvepurged air, no leaks. cycled IMallow 24 hours"

We serviced a

KITCHENAID OVEN

Model KEBS279BSS01

Near Colorado Springs, CO 80921

Jeremiah

Job Details: 03/22/2021

"Cust complaint of oven hot 4 hours after cooking at 450 was completed. Also food not being cooked in proper time. Checked back and broil and convection, all functioning. Tech says that its possible that Copernicus may be involved, and is not uncommon to run blowers for up to 2 hours after cooking. The only logical assumption left would be the thermal sensors. Please order below. Whirlpool parts covered for one year after purchase.WP74008369 thermal sensor $109.10 x2WPW10317345 Copernicus $wrnty ; ordrng 1 WPW10317345 (Copernicus) and 2 WP74008369 (Thermal sensor)s"

We serviced a

FIVESTAR RANGE

Model TN537-7BW

Near Colorado Springs, CO 80908

Glenn H.

Job Details: 03/22/2021

Installed new heating element and tested. Units tested ok. Parts non Refundable.

We serviced a

SAMSUNG RANGE

Model NX583G0VBSR/AA

Near Colorado Springs, CO 80908

Jeremiah

Job Details: 03/22/2021

"Bake causing issues, to consistently igniting and also bad ga smell, getting error code E8? Igniter seems to be functioning properly but after gas ignites and working, 5 seconds later gas output cuts in half and barely produces flame. Techline says it would be igniter until I further explained the problem. Cust will look at options, charging sc.DG94-00449A gas valve $289.84DG94-00520A igniter $194.44"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS5

Near Colorado Springs, CO 80918

Jeremiah

Job Details: 03/22/2021

"Unit not heating, mag needs replacing. Contacted whirlpool got extension on service. Ref#KVLWS00NPL1719-201-8290 Jim ; ordrng 1 W11230995 (Mag)"

We serviced a

JENN-AIR RANGE

Model JES9860BAB

Near Colorado Springs, CO 80918

Jeremiah

Job Details: 03/22/2021

"Convection bake not getting to temp at higher temps (425, 450 etc). Verified bake broil and convection elements all glow orange. Rechecked preheat for convect bake, preheated as it should. Nps. Charged sc. Notes:WP8507P234-60 control board"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA RFD

Near Colorado Springs, CO 80923

Glenn H.

Job Details: 03/22/2021

"Cleared all ice, dried and sealed. Installed new parts and cycled. All checks ok"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Colorado Springs, CO 80922

Jeremiah

Job Details: 03/22/2021

"Installed replacement console and Copernicus, unit check OK"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Colorado Springs, CO 80922

Glenn H.

Job Details: 03/22/2021

"Door handle falling off, the screw was not fully seated. I was able to adjust and all checks ok"

We serviced a

VIKING RANGE

Model VGR48-4GD-SS

Near Colorado Springs, CO 80906

Jessie

Job Details: 03/22/2021

"R oven bake igniter#PB040001 $272.41L oven bake igniter#PB040001 $272.41R oven broil igniter#PB040001 $272.41Burner tube#PB050002 $311.69Total parts $1128.92Tax $93.14Sc $119.95$12.50Labor $209.95Total $1564.46Right side oven NEEDS broil igniter, bake igniter and bake tube to work properlyLeft side oven bake igniter a suggestion"

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2

Near Colorado Springs, CO 80911

James K

Job Details: 03/22/2021

"Found door boot deformed slightly causing small amounts of water to bypass seal and cause small leak. Also Found tension spring misaligned which could have potentially added to issue. Reshaped door boot and aligned tension spring. Tested unit, no leaks during test. Advised cust if problem persists unit will need a new door boot DC97-18094B 162.22+tax, labor 149.95, mps 12.50. Collected 119.95"

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Colorado Springs, CO 80908

Anthony M.

Job Details: 03/22/2021

Check unit. Found heater element open. Will need to order and replace. ; ordrng 1 WP3387747 (Heating element) and 1 280148 (Thermostat/hi limit)

We serviced a

GENERAL ELECTRIC DISHWASHER

Model GDF510PSM0SS

Near Peyton, CO 80831

Glenn

Job Details: 03/22/2021

Install New Wash Pump & DiverterTest:ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Colorado Springs, CO 80918

Rick

Job Details: 03/22/2021

Order parts; ordrng 1 W11317276 (Diffuser assy)

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA

Near Pueblo, CO 81003

Rick

Job Details: 03/22/2021

"Reattached middle spray arm assy to rack, tested, checks ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Colorado Springs, CO 80918

Rick

Job Details: 03/22/2021

Order parts; ordrng 1 W11317276 (Diffuser assy)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Pueblo, CO 81003

Rick

Job Details: 03/22/2021

"Found bottom door seal pushed all the way into door, reinstalled seal, tested, checks ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Peyton, CO 80831

Glenn

Job Details: 03/22/2021

"Tightend all water connections, Tested unit 2xNo Leaks found."

We serviced a

GENERAL ELECTRIC DISHWASHER

Model DDT700SMN0ES

Near Peyton, CO 80831

Glenn

Job Details: 03/22/2021

"Actual Start time 2:48PMRemove & Replace Sump AssyInstall New Motor, Fill Funnel w/ gasket, Fill Cap, Hose & Drain Hose. Test Unit 3x, No Leaks"

We serviced a

SAMSUNG MICROWAVE

Model ME21M706BAS/AA

Near Colorado Springs, CO 80920

Jeremiah

Job Details: 03/22/2021

"Unit not heating food, mag needs replacing. Please order below.; ordrng 1 OM75P-21-ESGN (Mag)"

We serviced a

WHIRLPOOL WASHER

Model LXR7244JQ2

Near Colorado Springs, CO 80923

Anthony M.

Job Details: 03/22/2021

Check unit. Found door switch not being made. Unit was fill of water. I was able to get switch to work long enough to drain but will need to replace door switch. Door switch part #3949247V $62.85. Service charge 119.95. Labor 89.95. Other. 12.50. ; ordrng 1 3949247V (Door switch)

We serviced a

SAMSUNG WASHER

Model WF45R6100AP/US

Near Colorado Springs, CO 80917

Glenn H.

Job Details: 03/22/2021

Checked over washer anf found no leaks. Small leak coming from wall faucet but very very small drip. Tightened and ensured no more leak. All checks ok

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Peyton, CO 80831

Foot

Job Details: 03/22/2021

concession doesnt cover this repair

We serviced a

DACOR MICROWAVE

Model DCM24S

Near Colorado Springs, CO 80908

Glenn H.

Job Details: 03/22/2021

"Found bad door switch, replaced door switch and tested. All tested ok. ; used 1 Door switch (Switch) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Colorado Springs, CO 80939

Glenn

Job Details: 03/22/2021

"Reports: leaking water, customer captured video of water leaking from float area.Ran Unit 3x , no leaks found.Explained to customer that it must have been due to improper loading, possibly dish or silverware holding float down, causing overflow.SC (Bill Fire Station $119.95); schdld next appmnt for 3/22 MON 7-8"

We serviced a

BOSCH DISHWASHER

Model SHPM65W55N/11

Near Monument, CO 80132

Glenn H.

Job Details: 03/22/2021

"Dishwasher needs new pump, part needed for repair-00631200- pumpParts non refundable.; ordrng 1 00631200 (Pump)"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS-5

Near Peyton, CO 80831

Glenn

Job Details: 03/22/2021

"Not heating, Unit turns on and corasel moves, but not heating. Order parts. Helper Required; ordrng 1 W11230995 (MAGNETRON) and 1 W10561770 (CAPACTR) and 1 W11256462 (Diode) and 1 W10772112 (TRANSFORMR) and 1 W10591803 (THRMST-FIX (Mag)) and 1 W10138793 (FUSE-THRML) and 1 W10654514 (THRMST-FIX (Cavity))"

We serviced a

KITCHENAID REFRIGERATOR

Model KUIS15NRTS0

Near Peyton, CO 80831

Glenn

Job Details: 03/22/2021

"Unit turns on, and is cooling. Reservior fills with water, but not pumping up to icemaker.Reads 2VAC to pump. Bad PCB & Pump 2313702RS for Monday to speak with Techline to gather more info. Possibly need to RS for weekday when Techline is open to further diagnose."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Colorado Springs, CO 80918

Glenn

Job Details: 03/22/2021

"RS for Week Day Monday 03-29-21, when Techline Support is available to further advise. Originally began working on this problem last year & under warranty. Multple visits with multiple parts replaced.; schdld next appmnt for 3/29 MON 8-12"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Colorado Springs, CO 80922

Glenn H.

Job Details: 03/22/2021

"Installed new valve and filter, ran gallon of water through lines and ensured no more leaks. All checks ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW

Near Colorado Springs, CO 80920

Anthony M.

Job Details: 03/22/2021

Check unit. Cust said user interface glitches out and couldn't select options. They were able to reset and unit worked fine. I performed hmi test and all was working properly. Let them know if issue happens again we will order hmi and replace. Performed calibration on unit and made sure unit was level. No errors were stored in system. Let cust know to select certain cycles based on clothes being washed. Reference user manual for load recommendations. Cust will try now and see if unit is still giving problems sensing. It did not happen on every load just smaller loads usually.

We serviced a

SAMSUNG RANGE

Model NE58K9430SS/AA

Near Colorado Springs, CO 80917

Anthony M.

Job Details: 03/22/2021

Remove door and disassembled as far as possible so customer could clean. Hot surface light is on because radiant sensor on burner is stuck closed. Will need to replace heater radiant to repair. Part #DG47-00060A. Cust paid service charge. 119.95. Let cust know it would be 129.95 labor to swap out burner. We will have to call him with price of burner once I can get price. ; saved tckt

We serviced a

FULGOR MILANO RANGE

Model F6PDF304S1

Near Palmer Lake, CO 80133

Foot

Job Details: 03/22/2021

needs main board and burnner knob; schdld next appmnt for 3/23 TUE 7-8

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Monument, CO 80132

Foot

Job Details: 03/22/2021

needs evap fan motor assysend christian back as it is his callback; ordrng 1 W11032800 (motor-evap)

We serviced a

DACOR WALLOVEN

Model RO130S

Near Monument, CO 80132

Foot

Job Details: 03/22/2021

needs latch assy part is coming up nla

We serviced a

KITCHENAID OVEN

Model KOSE500ESS04

Near Colorado Springs, CO 80908

Glenn H.

Job Details: 03/22/2021

Control panel scratched. Need to return part and order new.; ordrng 1 W11093241 (Control)

We serviced a

ASKO DISHWASHER

Model n/a

Near Colorado Springs, CO 80908

Glenn H.

Job Details: 03/22/2021

"Dishwasher has bad pump motor, need to look up price and part number monday and contact customer monday morning. Part needed for repair-Pump- ??; saved tckt"

We serviced a

SAMSUNG MICROWAVE

Model ME21M706BAS/AA 00 OT

Near Peyton, CO 80831

Glenn

Job Details: 03/22/2021

Customer Reports unit not heating.Reseated connections to main PCBAll Ops Test:OK

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFS26GMNBES

Near Peyton, CO 80831

Glenn

Job Details: 03/22/2021

"Reports: loud noise like it is going to breakUnit humming upon arrival, customer indicates noise was much louder and even made squeeling noises.Noise coming from frzr Evap Fans. No Ice Build-up on Evap. When Frzr door sw engaged light goes off, but disp Ice flapper opens and then closes. Power issues, as Frzr Fans now stopped working.Order New Frzr Fans, Main PCB, UI PCB.(Need Autho?!) Schedule 8-12 on Weekday, to allow Techline Assistance if still required.; ordrng 1 WR60X10352 (FZ FAN AND FELT ASM (Need Autho?!)) and 1 WR60X10342 (FAN MOTOR IM ASM / SENSOR) and 1 WR55X37006 (MAIN CONTROL BOARD (Need Autho?!)) and 1 WR55X30486 (PCB ASM LED ICON UI (Need Autho?!))"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Colorado Springs, CO 80918

Anthony M.

Job Details: 03/22/2021

Check unit. Found heater element is open. Will need to replace heater assembly to repair. DC97-14486A; ordrng 1 DC97-14486A (Heater assembly)

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Colorado Springs, CO 80910

James K

Job Details: 03/22/2021

"Found unit needing new drain pump and drain hose. Needs drain pump DD31-00005A 178.92+tax, drn hose/ w check valve DD81-01502ASC 80.24+tax 119.95, labor 149.95, mps 12.50. Total: 562.81. Cust declines repair. Collected 119.95"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Calhan, CO 80808

Glenn

Job Details: 03/22/2021

"has a chemical smell ice smells and taste.Cycle Test IM - Test:OKDid not smell anything out of the ordinary.Suggest replace water supply line with Copper or PEX as per previous conversations with Techline about similar reported smells from Ice / Water.Customer is on Well water, with no water filtration system in place. Suggest replace water filter as well, after swapping out supply line."

We serviced a

GE RANGE

Model JBP24WB4WW

Near Colorado Springs, CO 80909

James K

Job Details: 03/22/2021

Install broil element from Office order checked ops. Ckok pard paid for. Collected 249.90 for sc +labor.

We serviced a

SPEEDQUEEN WASHER

Model AWN632SP116TW01

Near Colorado Springs, CO 80903

James K

Job Details: 03/22/2021

Found loose wire at cold water valve causing in a minute water failure. Also found low pressure add valve device customer have licensed plumber out

We serviced a

SAMSUNG DISHWASHER

Model "DW80R2031US/AA DW,R"

Near Colorado Springs, CO 80917

Anthony M.

Job Details: 03/22/2021

Check unit. Found unit is plastic tub model. Let cust know these models may not always completely dry but she is not using rinse aid. Let her know rinse aid will provide a much better dry. Also went over loading. Cust seems to be loading properly. Ran smart install to verify function of vent fan and heater. Heater did not kick on. Found connection loose on element. Fixed connection. Test and check. Heater is now kicking on properly. Let cust know it would still be good idea to use rinse aid to assist with drying. Also let cust know since this model does not have auto air function to open door it will speed up drying by proving door open a couple inches after cycle.

We serviced a

THERMADOR COOKTOP

Model SGSX365ZS

Near Colorado Springs, CO 80908

Anthony M.

Job Details: 03/22/2021

Remove old unit and installed new unit. Test and check all functions check ok. Unit is working properly. Cust was concerned with vent now closing properly. Foubd grease on gasket causing unit to stick a little and then close. Cust will try cleaning and see if it improves.

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Pueblo, CO 81003

Rick

Job Details: 03/22/2021

Order parts; ordrng 1 DD82-01589A (Pump assy)

We serviced a

VIKING REFRIGERATOR

Model VCSB5483SS01

Near Colorado Springs, CO 80907

Jessie

Job Details: 03/22/2021

Unit not defrosting. Please order parts. I cannot get the back wall off being so frozen ; ordrng 1 057309-000 (Lv board) and 1 058966-000 (Bimetal) and 1 PJ910031 (Heater)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Peyton, CO 80831

Foot

Job Details: 03/22/2021

needs evap cover and defrost sensor