Service History 7 - D3 Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Monument, CO 80132

Glenn

Job Details: 08/26/2024

"Dishes not clean nor drying properly, as compared to years past. 7-1 Error code stored. Diag Test > Heater is working.7-1 Error = No Heat > Control programmed to disable heater, but continue running cycles, if it detects a water heating problem. Running diagnostics clears the control and allows the heater to turn on again. Water heatingproblem must be corrected, or the control will disable the heater again. Power good to Element., Element is heating, but may be breaking down and may need repld, Element - W10703867 $125.08 , Sump & Motor Assy - WPW10605057 $266.57, Tax $32.12 , MPS $14.50 , SC $129.95 , Labor $199.95 , Total Est $768.17 , Declined Estimate, Paid SC fee $129.95 + Tip $6.50 = $136.45 , Autho# YPPEHN"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS08

Near Colorado Springs, CO 80921

Glenn

Job Details: 08/26/2024

"W11177238 Did not arrive at customer, even though confirmation w/ Logan in office indicates part arrived on Wed Aug, 21st, 2024, Marking part as other. Installed New upper & lower door hinges, Closer, Trim Brkr. Outcome is way better, however; customer still not happy and I called Techline to document issue. Techline: Indicates that the door issue is by design, and nothing can change the outcome, since the left side door has a mullion divider which makes it harder to open and close door w/ RS door still closed. SR# 7739785122"

We serviced a

SAMSUNG WASHER

Model WA51A5505AV/US

Near Colorado Springs, CO 80922

Mathew

Job Details: 08/26/2024

Found tub wobbling during empty test. Found compressed dampers. Replaced all four dampers. Test op. Screeching noise. Removed kids toy from wash plate. Test op all okay.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Grants Pass, OR 97527

Austin

Job Details: 08/26/2024

"Tech line was contacted for the sound and a video was sent to them (7739788975). Tech line said it was normal operations, however the sound could be heard from the other side of the house. It was later determined to be vibration from the compressor start up. The compressor was tightened down and tested. The sound was considerably reduced. The customer is going to monitor and was provided a business card."

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Cave Junction, OR 97523

Austin

Job Details: 08/26/2024

The unit was tested and found to have a bad igniter. The customer had an igniter from a previous service call. The part was replaced and the unit it was tested. The unit is working and the customer is going to monitor.

We serviced a

KITCHENAID RANGE

Model KGCC706RSS01

Near Colorado Springs, CO 80918

Jerimiah

Job Details: 08/23/2024

"Unit not getting gas, was going to check out pressure regulator but Cust mentioned fireplace flame goes out and dims at times as well. Advised Cust to contact utilities and do a pressure test and verify incoming fuel, blockage? Charged service call $129.95 CK Auth# 349RE9 Chk#2368"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Albuquerque, NM 87108

Jason

Job Details: 08/23/2024

installed part unit checks ok

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Albuquerque, NM 87121

Larry

Job Details: 08/23/2024

Cx canceled

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Albuquerque, NM 87123

Jason

Job Details: 08/23/2024

Installed parts found outlet has 120vac on L1 and L2 but not adding up to 240vac. spoke to cx about geting an electrician out to figure out electrical issue

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Pueblo, CO 81005

David

Job Details: 08/23/2024

"Checked dryer over, took pics and answered some questions."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA

Near Pueblo West, CO 81007

David

Job Details: 08/23/2024

Installed icemaker service kit and bin. Ran haus and passed.

We serviced a

GE MICROWAVE

Model JVM1540SP1SS

Near Fountain, CO 80817

Ralph

Job Details: 08/23/2024

CUST NOT REPAIRING...AUTHO NO. . M3PV9A

We serviced a

SAMSUNG REFRIGERATOR

Model RF31CG7400SRAA

Near Peyton, CO 80831

Brandon

Job Details: 08/23/2024

"Replaced EVAP cover and tested, all checks ok hass oqc passed"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Pueblo, CO 81008

David

Job Details: 08/23/2024

"Replaced suspension rods, ran spin cycle, much better."

We serviced a

U-LINE REFRIGERATOR

Model U-2075RB-00

Near Pueblo, CO 81001

Ralph

Job Details: 08/23/2024

INSTALLED PART AN UNIT CHECKED OKAY

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Medford, OR 97504

Austin

Job Details: 08/23/2024

The units door seal was replaced and a cycle was ran afterwards. There was no apparent leak and the customers are going to monitor. Another leak test strip was provided.

We serviced a

SAMSUNG WASHER

Model DC68/03049A/01

Near Colorado Springs, CO 80915

Mathew

Job Details: 08/23/2024

Found bad suspension rods. Cx is going to replace unit.

We serviced a

SAMSUNG DRYER

Model DVE47CG3500VA3

Near Colorado Springs, CO 80916

Mathew

Job Details: 08/23/2024

Found blown high limit fuse. Replaced element assy. Test op. All okay.

We serviced a

GE RANGE

Model JGB735EP1ES

Near Silverthorne, CO 80498

Erik

Job Details: 08/23/2024

install valve control/ test: PASSbake - PASSbroil - PASSJOB COMPLETECX not available for signature

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA

Near Colorado Springs, CO 80910

Mathew

Job Details: 08/23/2024

"Found icemaker room frozen. Defrosted. Sealed room. Replaced icemaker, used y clips, installed drain clip. Replaced broken bin. Test op all okay."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Medford, OR 97504

Austin

Job Details: 08/23/2024

The parts were replaced in the unit. The unit was tested and appears to be working as designed. The customer is going to monitor the freezing issue.

We serviced a

GE WASHER

Model GFW148SSM0WW

Near Breckenridge, CO 80424

Erik

Job Details: 08/23/2024

install panel on siteJOB COMPLETECX not available for signature

We serviced a

GE FREEZER

Model FCM7DRAWH

Near Colorado Springs, CO 80917

Eric

Job Details: 08/23/2024

"Customer complaint that deep freeze will not come on. Checked unit and found temp control has failed. Looked up part and it is no longer available, informed customer. Part temp control WR09X10134Collected HC $129.95$129.95 CC Auth# RATP4L"

We serviced a

MONOGRAM REFRIGERATOR

Model ZIF181NPNAII

Near Breckenridge, CO 80424

Erik

Job Details: 08/23/2024

im asm locked - filter expired - connect to smartHQ serviceforce harvest and cast refill (install new filter on site) infor CX of bypass available thru GE web siteJOB COMPLETE

We serviced a

GE WASHER

Model GFW850SPN5RS

Near Breckenridge, CO 80424

Erik

Job Details: 08/23/2024

user error - deturgent in fabric softner & bleach binsJOB COMPLETECX not available for signature

We serviced a

WHIRLPOOL WALLOVEN

Model WOC54EC0HS03

Near Rio Rancho, NM 87144

Joe

Job Details: 08/23/2024

"Cx complaint. Can't turn unit on. Inspected unit. Found keypad locked, can't get into diagnostics. Need to replace control and console. Cz refused estimate. Cx paid diagnostic . Payment authorization #343MHH"

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Albuquerque, NM 87111

Jason

Job Details: 08/23/2024

Installed part also spoke to cx about opperation of extra power function unit checks ok

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Colorado Springs, CO 80908

Aaron

Job Details: 08/23/2024

"Unit is not draining, door lock will not release, stacked unit, removed dryer and unlocked door, drain pump connector is not fully engaged, corrected and tested unit, working well now. Advised customer of 5 star survey."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Medford, OR 97501

Austin

Job Details: 08/23/2024

All the parts were replaced. Tech line was contacted (7739728809). The unit is running and working. The customer was advised of his leaking water valves on the wall and was provided a leak test strip.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Colorado Springs, CO 80921

Glenn

Job Details: 08/23/2024

"Labor is covered: 8/21/24 14:01 TM: PAD IS: M1C1RK0APL1Install New Motor, All OPS Test:OK"

We serviced a

ASKO DISHWASHER

Model D61664PHXXLSU

Near Colorado Springs, CO 80908

Eric

Job Details: 08/23/2024

Customer states that unit is displaying F12 error code. Ran unit and found that water inlet valve worked intermittently. Called tech support and found that unit needed to be programmed from Pulse to Time fill. After doing so unit began running properly.Collected HC $149.95$149.95 CC Auth# TYEUM3

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Albuquerque, NM 87109

Jason

Job Details: 08/23/2024

installed ice maker and chute. also sealed all cabinet to liner gaps unit checks ok

We serviced a

SAMSUNG RANGE

Model nx58h9500ws-aa

Near Colorado Springs, CO 80921

Brandon

Job Details: 08/23/2024

"Bad bake ignitor, needs replaced, Svf paid $129.95 Auth# L4KWMF, Dg94-01012a $296.78, Labor $189.95, Svf $129.95, Mps $14.50, Tax $24.34"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Colorado Springs, CO 80905

Mathew

Job Details: 08/23/2024

"Found icemaker frozen up. Defrosted, sealed room. Icemaker responding to cycle, Cx to monitor. If issue persists unit will need icemaker repair service kit. Paid svf 129.95. $129.95 CC Auth# W93RKC"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Colorado Springs, CO 80919

Glenn

Job Details: 08/23/2024

"Install New Idler Pulley Assy, All OPS Test:OK, Unit was making a slight noise, took it apart again just to verify everything is in good order, Nothing appears to be out of place or rubbing. Possible Roller noise or barrell felt making the noise. Noise isnt loud, just wanted to verify it wasn't something that I diid in re-assembly. Suggest customer replace vent tube, and make sure tube not squashed when pushing unit back against wall. Paid Labor Balance of $199.95 , Autho# KAUTTT"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA

Near Colorado Springs, CO 80921

Brandon

Job Details: 08/23/2024

Replaced parts and tested op all checks ok

We serviced a

SAMSUNG DRYER

Model DVE50BG8300VA3

Near Monument, CO 80132

Brandon

Job Details: 08/23/2024

"Frame damage causing drum to rub on frame, straightened and tested op all checks ok hass oqc passed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SR/AA

Near Monument, CO 80132

Brandon

Job Details: 08/23/2024

"Error 40c, replaced parts and tested op all checks ok hass oqc passed"

We serviced a

KENMORE DRYER ELECTRIC

Model 110.96364800I

Near Colorado Springs, CO 80908

Eric

Job Details: 08/23/2024

Replaced failed parts and dryer no longer make loud noises.

We serviced a

JENN-AIR WALLOVEN

Model JJW2430DS03

Near Rio Rancho, NM 87124

Joe

Job Details: 08/23/2024

"Cx complaint. Getting F2E0 error. Inspected unit, getting communication error. Replaced console and control. Tested unit. Unit good to go"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Albuquerque, NM 87120

Larry

Job Details: 08/23/2024

CX complaint - making noise - Inspected unit and found the freezer completely packed with product - Explained that the unit needs proper air circulation - Without proper air circulation there will be issues with temps and ice melt - Unit is operating as designed as of today

We serviced a

WHIRLPOOL WALLOVEN

Model WOC54EC0HS04

Near Albuquerque, NM 87120

Larry

Job Details: 08/23/2024

Installed UI and tested good - Unit is good to go

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Colorado Springs, CO 80921

Eric

Job Details: 08/23/2024

"Unit still not working properly, called tech support and together came to the conclusion that unit has unrepairable seal system leak and that whirlpool will reach out to customer in the next couple days. SR#7739218563"

We serviced a

SAMSUNG DRYER

Model DV438AER/XAA

Near Colorado Springs, CO 80904

Mathew

Job Details: 08/23/2024

"Found element wire loose. Fixed wiring issue and test op, all okay. If issue persists Cx will need element assy replaced."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Albuquerque, NM 87109

Jason

Job Details: 08/23/2024

SR7739366333 Techline sent a nuisance tripping breaker checkslist to cx for them to have an electrician fill out unit is checksing ok at this time

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Rio Rancho, NM 87124

Joe

Job Details: 08/23/2024

Cx complaint. Microwave has humming sound when off. Replaced control ordered last visit and tested Microwave good to go

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Colorado Springs, CO 80921

Aaron

Job Details: 08/23/2024

"Unit is not heating, inspected unit and discussed situation with techline, unit have 209v at the terminal block, when the unit is on, voltage drops to 204-205v, 208v is needed to produce heat. Recommend electrician to provide proper power.SR7739777020. Advised customer of situation and survey."

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near Colorado Springs, CO 80903

Mathew

Job Details: 08/23/2024

Replaced gasket with Cx provided part. Test op all okay. $197.95 CC Auth# TXT3KP

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Colorado Springs, CO 80908

Aaron

Job Details: 08/23/2024

"Stacked unit, removed dryer and found drain pump electrical connection is not fully engaged, corrected and tested unit, working well now. Advised customer of 5 star survey."

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM11

Near Colorado Springs, CO 80924

Aaron

Job Details: 08/23/2024

"Scratches and dents on RC door, removed and replaced door, no scratches or dents, verified by customer. Advised customer of 5 star survey."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Grand Junction, CO 81507

James R

Job Details: 08/23/2024

Customer signed disclaimer. Checked water flow from dispenser does have water. Put into service diagnostics. Did a number of test 56 showed no error codes did a test 57 icemaker harvest. Went thru fine. test 45 to fill icemaker no water came in. Removed from wall checked water inlet valve found the plug for icemaker not snapped in place was loose. Test icemaker fill again operating as should. Put a leak board under unit and took pics. Please fill out whirlpool tech satisfaction survey. Thank You.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Grand Junction, CO 81501

James R

Job Details: 08/23/2024

Customer sign disclaimer. checked unit ran a diagnostic test came up with no erreors. opened unit and checked controls found no poroblems. checked heating ellement it is pulling 7.3 amps hi settels around 6.4 amps. reassembled unit checked found unit had no rinse aid in resevor. checked customer had rinse aid added yo unit advised customer about the inportance of rinse aid. Using hi temp and sanirinse are also important to get the water temp hot enough this will help with the combination of the rinse aid to help dry the dishes. Explained this to customer.put a leak board under front of unit and took a picture. Please fill out tech satisfaction survey. tested unit good. please fill out servey.

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM11

Near Colorado Springs, CO 80924

Aaron

Job Details: 08/23/2024

"Dent on RC door, removed and replaced door, no scratches or dents, verified by customer. Advised customer of 5 star survey."

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Grand Junction, CO 81506

James R

Job Details: 08/23/2024

Customer signed disclaimer. Test unit found touch pad had several buttons that where none responsave. unplugged unit removed touch pad inspected touch pad found that the ribbon wire was not seated properly. removed ribbon wire and reinstalled into housing. reassembled unit and restored power tested unit . found all buttons are now responsave. set clock unit tested good Please fill out survey. Thank You.

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Colorado Springs, CO 80924

Aaron

Job Details: 08/23/2024

"Removed and replaced rollers and idler, noise of motor running is louder than customer would like, new motor was installed and runs the extra pulley for more push, discussed situation with techline, unit is running as designed. SR7739772319. Advised customer of situation and survey."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Los Lunas, NM 87031

Larry

Job Details: 08/23/2024

CX complaint - DW not washing - Inspected unit and found the wash motor windings open and not getting power from the control - Unit needs new control and sump - CX doesn't want to bear the cost of repair and will replace.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM10

Near Colorado Springs, CO 80915

Carlos

Job Details: 08/23/2024

Adjusted fill tub all ok

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS4

Near Colorado Springs, CO 80909

Carlos

Job Details: 08/23/2024

Installed panel all ok

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Black Forest, CO 80908

Carlos

Job Details: 08/23/2024

Recommend cx have plumber inspect main drain line

We serviced a

SAMSUNG REFRIGERATOR

Model RF30KMEDBSG/AA

Near Colorado Springs, CO 80917

Brandon

Job Details: 08/23/2024

"Replaced EVAP cover and tested unit all checks ok, Labor paid $189.95 Auth# 4XF3V9"

We serviced a

WHIRLPOOL WASHER/DRYER COM

Model WETLV27HW3

Near Colorado Springs, CO 80906

Carlos

Job Details: 08/23/2024

Installed motor and blower ran test all ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Dillon, CO 80435

Antonio

Job Details: 08/23/2024

"Installed sump assembly, heater and t-stat unit tested good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Dillon, CO 80435

Antonio

Job Details: 08/23/2024

Installed compressor and coulpers unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Breckenridge, CO 80424

Antonio

Job Details: 08/23/2024

Installed door seal unit rested good

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Breckenridge, CO 80424

Antonio

Job Details: 08/23/2024

Unit needs lid will not open or close

We serviced a

WOLF DOUBLE WALL OVEN

Model DO30PM/S/PH

Near Monument, CO 80132

Jerimiah

Job Details: 08/22/2024

"Installed replacement cooling fans, unit working to full capacity, unit check ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Albuquerque, NM 87123

Jason

Job Details: 08/22/2024

SR7739767801Techline had me un-plug deli ui to troubleshoot issue. if issue doesnt come back then deli ui and harness needed. if it does come back unit will need further troubleshootingSC#141MPS$18.99LABOR$249.50DELI UI#WPW10769076$352.36HARNESS#W11170612$113.64TX$39.61TOTAL$915.10Auth code:Y4339J$141.00

We serviced a

GE RANGE

Model JB256RM2SS

Near Colorado Springs, CO 80920

Jerimiah

Job Details: 08/22/2024

"Front left burner not turning off, back right burner check good. Infinite switch needs replacing. Cust is going to talk it over possibly look for new unit. Charging service call $149.44 CC Auth# 34P9VTWB24T10022 front left inf switch $187.94"

We serviced a

GE DRYER

Model GTD42EASJ0WW

Near Colorado Springs, CO 80915

David

Job Details: 08/22/2024

"Replaced belt, test ran dryer, all good. Recommend vent from dryer to the outside be cleaned."

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Pueblo, CO 81008

David

Job Details: 08/22/2024

"Checked dryer, found loose wire connection at burner, tightened, tested and is operating correctly."

We serviced a

WOLF RANGE

Model DF48850/S/P

Near Colorado Springs, CO 80904

Jerimiah

Job Details: 08/22/2024

"Installed replacement burner head, reverified all burners are working, took pic and send to cust. Unit check ok."

We serviced a

HOTPOINT REFRIGERATOR

Model HPS16BTNKRWW

Near Pueblo, CO 81008

David

Job Details: 08/22/2024

"Checked refrigerator, found relay over load had come off compressor, reattached and secured with bail strap. Unit started cooling. David with maintenance will keep an eye on it."

We serviced a

GE WALL OVEN

Model JTP56AOV2AA

Near Colorado Springs, CO 80907

Jerimiah

Job Details: 08/22/2024

"Installed replacement hinge. Unit check ok. Since the last time I was here till now, unit has been stuck on Celsius, manual has no reference to change back to Fahrenheit, GE has no info as well for this unit. Informed cust. Charged labor as quoted. $219.95 CC Auth# H339M4"

We serviced a

INSINKERATOR GARBAGE DISPOSAL

Model 500-1

Near Colorado Springs, CO 80921

Eric

Job Details: 08/22/2024

Replaced failed disposal and tested. Working properly with no leaks.

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW0

Near Grants Pass, OR 97527

Austin

Job Details: 08/22/2024

"The unit was tested and found to have multiple fault codes F0E1, F5E3, F9E1, F0E2. The fault codes were reset and the unit was tested 2 times in a diagnostic mode and 2 times on a regular cycle with clothes inside. The underneath of the unit was check and no water was found. The door and its seal was intact. The unit was leveled and a water test strip was placed. I could not get the unit to replicate the leaking."

We serviced a

ELECTROLUX DRYER

Model EFME627UTT

Near Calhan, CO 80808

Eric

Job Details: 08/22/2024

Replaced failed parts and tested. Dryer running properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model 21TFA**(WRT311FZDW00

Near Monument, CO 80132

Glenn

Job Details: 08/22/2024

"Unit not cooling properly in both compartments. 54F >FRZR / 61F FF , Found Ice Glob surrounding Lines coming from cabinet wall, no frost on Evap. Techline: Suggest contact > BIG CHILL UNIT.. 877-842 3269 , Spoke to Rick in Office, Let customer know estimate most likely between 1500 > 1800 for sealed system repair. Customer will call Big Chill to see if any warranty coverage exists. Paid SC fee of $129.95 , Autho# H93TEW"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Monument, CO 80132

Glenn

Job Details: 08/22/2024

"Install New Lower Harness, All OPS Test: OK"

We serviced a

SAMSUNG DISHWASHER

Model DW80CG5450SRAA

Near Colorado Springs, CO 80908

Mathew

Job Details: 08/22/2024

"Could not replicate leak. Tested unit for 30 min, no leak. Called techline to document. Took pics of floor water damage under unit. No signs of leaking currently coming from unit. Cx to monitor."

We serviced a

KITCHENAID WALLOVEN

Model KOCE500ESS

Near Colorado Springs, CO 80921

Jerimiah

Job Details: 08/22/2024

"Cust noticed space between top of console and cabinet top edge. Pulled unit, found base uneven, one board position along right side heading to back and another of equal size coming across the bottom front. Showed this to cust. Opening from cabinetry people made opening too large and base is very uneven. Charged service call. $129.95 CC Auth# 4VUKA3"

We serviced a

SAMSUNG DRYER

Model DVE50BG8300VA3

Near Colorado Springs, CO 80921

Mathew

Job Details: 08/22/2024

"Hc error on vent test. Found open thermistor. Ran test again, c80 error shown. Removed venting to test again. Dryer passed test. Recommend installing a rigid venting system. All ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Grants Pass, OR 97526

Austin

Job Details: 08/22/2024

The units ice machine was not hooked up correctly. The issue was resolved and the unit was tested. The unit appears to be working as appropriate now. The customer is going to monitor.

We serviced a

SAMSUNG REFRIGERATOR

Model RF29A9671SR/AA

Near Monument, CO 80132

Mathew

Job Details: 08/22/2024

"Found autofill pitcher valve stuck closed. Replaced faulty assy case inner, test op all okay."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SG/AA

Near Peyton, CO 80831

Eric

Job Details: 08/22/2024

Boxes received by customer damaged and missing one item part DA82-02467A.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Monument, CO 80132

Glenn

Job Details: 08/22/2024

"Warm Temps in FF > 54F, FF Evap Frozen over behind drawers. Deli UI not func, Found water under UI, Disconnected UI at Cntrl & Door. Suggest Replace: RSDoor Gasket, Frzr Door Gasket. Customer will try doing a manual defrost w/ Unit Power Off & all door open over night. RS Door Gasket > W10873944 (DISCONTINUED) , RS Door - W10815682 $1032.43 , Frzr Door Gasket - W10407216 $268.24, Tax $106.65 , MPS $14.50 , SC $129.95 , Labor $249.95 , Also mentioned that Unit could require addl. parts, depending on outcome of defrost and gasket replacement.FF Evap Cover, Fan w/ harness, Damper, Deli UI CTRL, Harness > Not included in Est. , Declined Estimate, Paid SC Fee of $129.95 , Chk#6488 , Auth# T39C99"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Colorado Springs, CO 80921

Glenn

Job Details: 08/22/2024

"Install New Drain Pump Assy & Shocks, All OPS Test:OK"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505EPA2

Near Albuquerque, NM 87122

Jason

Job Details: 08/22/2024

SR7739766348panel needs to be made thicker per techline cx to have cabinet person re-make panel

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Colorado Springs, CO 80921

Glenn

Job Details: 08/22/2024

"Water leaked out onto floor. Found water present under sink area, and was due to loose plumbing fitting. Had customer remove all items from under cabinet to allow it to dry properly. Suggest have plumber verify plumbing under sink is ok. Ran 2 Diag Cycles, Found no water leaks during testing. Installed Leak Strip under unit for safety. Noticed element inside might be eligible for Technical Service Pointer #: W11540964 Rev E , Action Required: Mandatory ,Release Date: March, 2024 , Techline: SR# 7739766758 , scode S17304 p&l , Had Tabitha create a separate ticket. Paid SC Fee of $129.95 , Via Chk# 4365 , Autho# 33MNH4"

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR30IGX00

Near Colorado Springs, CO 80920

Glenn

Job Details: 08/22/2024

"Water dispenser stopped working about 1 week ago, Then tried replacing water filter, and still didn't work, Day later tried it again, and started working again. Customer feels certain she purchased new filter from Lowes. Suggest not buying filters from Amazon, and many times they are conterfeit and don't work. Techline: SR# 7739765420 , No Known Issues (Other than problem filters bought online), Could also be due to overloading product in FF cabinet., Unable to troubleshoot any further until unit fails, and can then determine which portion is failing. Paid SC Fee of $149.95 + Tip $20.00 = $169.95, Autho# V4T99E"

We serviced a

SAMSUNG WASHER

Model WF45T6000AW/A5

Near Colorado Springs, CO 80917

Mathew

Job Details: 08/22/2024

Found obstruction in drain pump assy. Vacuumed out water. Removed obstruction and test op all okay. Left leak strip.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Colorado Springs, CO 80919

Glenn

Job Details: 08/22/2024

"Install New Icemaker, Cycle Test > Pass, Fill Test > Pass , All OPS Test:OK, Customer will continue to monitor."

We serviced a

MIELE COFFEE MACHINE

Model CVA6800

Near Colorado Springs, CO 80904

Ralph

Job Details: 08/22/2024

made an adjustment to the units door cust approved the repair

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Grants Pass, OR 97526

Austin

Job Details: 08/22/2024

The parts were replaced and the unit was tested. The unit has no water leaks and is filling the ice machine appropriately. The customer is going to monitor the status.

We serviced a

SAMSUNG OTR MICROWAVE

Model ME19R7041FS/AA

Near Colorado Springs, CO 80922

Mathew

Job Details: 08/22/2024

Found broken handle on microwave. Replaced provided door assy. Test op all okay. Paid svf 189.95 via card. $189.95 CC Auth# XN9T4T

We serviced a

SUBZERO REFRIGERATOR

Model BI-36U/0

Near Colorado Springs, CO 80904

Ralph

Job Details: 08/22/2024

installed part and unit checked okay

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Santa Fe, NM 87506

Joe

Job Details: 08/22/2024

"Cx complaint. Making noise at end of cycle. Inspected unit, no errors, ran diagnostic cycle, then filled and agitated. Still, had no errors. Ran recalibration but unable to duplicate issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Fountain, CO 80817

Carlos

Job Details: 08/22/2024

"Installed compressor and evaporator, cx will observe. Will call back if any issues arise"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Albuquerque, NM 87105

Larry

Job Details: 08/22/2024

Installed parts listed but could not test because the outlet has an open ground - Unit should be good to go

We serviced a

MIELE COFFEE MACHINE

Model CVA6805

Near Colorado Springs, CO 80906

Ralph

Job Details: 08/22/2024

"INSTALLED PART AND REINSTALLED THE UNIT, UNIT CHECKED OKAY"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Merlin, OR 97532

Austin

Job Details: 08/22/2024

The parts were replaced on the unit. The unit was tested and is working like designed. The customer was advised of the whirlpool survey and provided the offices information.