We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Florence, CO 81226
James
Job Details: 07/26/2024
#NAME?
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Colorado Springs, CO 80923
Aaron
Job Details: 07/26/2024
"Thermostat shorted out, removed and replaced, improper power to the unit, recommend electrician to correct. Advised customer of situation and survey."
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS7
Near Cañon City, CO 81212
James
Job Details: 07/26/2024
Installed ordered part. Tested ops. All ckok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Grand Junction, CO 81504
James R
Job Details: 07/26/2024
Signed disclaimer.Took pic of closing date. Unit uneven put a shim at R.R. corner raised it up. 4387828A Now doesnt shift. Adjusted leveling screw on F.F. door to lower it down so even. Also put wood shims in front of the front rollers so it doesnt roll out each time the doors are opened. Checked door seals Frz and F.F. they are sealing good. Even though btm of F.F. door is out abit. Does not affect the operation of the unit. Please fill out whirlpool tech satisfaction survey. Thank You.; used 1 4387828A (Shim) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Colorado Springs, CO 80915
Carlos
Job Details: 07/26/2024
Unclogged fill tube. Placed permagum around fill tube to seal air leak
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Colorado Springs, CO 80915
Carlos
Job Details: 07/26/2024
Installed door all ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Colorado Springs, CO 80922
Aaron
Job Details: 07/26/2024
"Removed and replaced components, tested unit through diagnostics, working well now. Advised customer of 5 star survey."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Redmond, OR 97756
Levi
Job Details: 07/26/2024
"Replaced control board and touchpad. Tested, all checks okay"
We serviced a
JENNAIR DISHWASHER
Model JDB1080AWW
Near Leadville, CO 80461
Antonio
Job Details: 07/26/2024
Unit needs ui panel Panel is discontinued Sc$169.95$169.95 CK Auth# 3UYT99
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRB06
Near Colorado Springs, CO 80910
Carlos
Job Details: 07/25/2024
"Needs start relay, cx approved installed part runs ok Cx paid 297.57 Autho 4AF3K4 ; ordrng 1 2304884 (Start Relay)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Colorado Springs, CO 80911
Carlos
Job Details: 07/25/2024
Needs an inverter box; ordrng 1 W11087200 (Inverter)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC2
Near Fraser, CO 80442
Antonio
Job Details: 07/25/2024
Found units needed to be leveles unit teted good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Albuquerque, NM 87110
Jason
Job Details: 07/25/2024
Checked unit found defrost heater had a bad connection repaired connection unit checks okAuth code:4MW3K4$151.85
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Colorado Springs, CO 80920
Glenn
Job Details: 07/25/2024
"9-1 = Draining: Product Not Draining. Bad Drain Pump - W11412291 $129.54 , Tax $10.62 , MPS $14.50, SC $129.95 , Labor $199.95 = Total $484.56 , Paid for everything minus labor, $199.95 Labor due upon completion. Paid $284.61, Autho# 34UP4L , Customer knows parts are non-refundable.; (created new UIS, deleted prior attachment to UisID 190826), ordrng 1 W11412291 (Drain Pump)"
We serviced a
ZEPHYR RANGE HOOD
Model DLI-E30ASX
Near Colorado Springs, CO 80906
Roman
Job Details: 07/25/2024
"Wire harness catching, moved the harness out of the way and installed cover panel and button. Tested unit. Unit is working great."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Medford, OR 97504
Austin
Job Details: 07/25/2024
"Unit was leaking water. Parts were replaced and the unit tested good. Leak strip was placed, customer was advised of the survey and was given a business card."
We serviced a
GENERAL ELECTRIC WASHER-DRYER COM
Model PFQ97HSPV0DS
Near Pueblo, CO 81007
David
Job Details: 07/25/2024
"Checked washer, F353 code is an air flow problem compressor discharge temp to high. The fine mesh lint screen clogged with soap and fabric softener residue. Cleaned screen and called tech line and confirmed diagnosis. Running normal now. Advised cx to clean with soft brush soap and water."
We serviced a
MAYTAG DRYER
Model MED5500FC0
Near Bend, OR 97702
Levi
Job Details: 07/25/2024
"Replaced heating element, tested good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS23BH5CQ0
Near Colorado Springs, CO 80951
Roman
Job Details: 07/25/2024
Freezer thermostat adjusting temps and seems to be okay. Cx stated the top section freezes-things and filter housing is freezing water and leaking out of the filter housing. Ff temps arent adjusting Filter base #240396002 $165.44Ff thermostat #240383703 $405.18Paid sc $149.44 CC Auth# 99LKV9
We serviced a
FISHERPAYKEL COOKTOP
Model CT-365SS-L
Near Manitou Springs, CO 80829
Roman
Job Details: 07/25/2024
Installed new switches and tested the unit. Ticking stopped and unit is working working great. Paid labor $179.95 CC Auth# RV3H39
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRF767SDHZ04
Near Peyton, CO 80831
Aaron
Job Details: 07/25/2024
"FC module is shorted, removed and replaced, working well now, RC modules working well. Advised customer of survey."
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS1
Near Elbert, CO 80106
Aaron
Job Details: 07/25/2024
"Left door pulley support broken, start button on UI console is broken in. Needs console and pully, kit comes as a pair. Customer approved onsiteDoor pulley kit 8194001 $63.65UI console w10775980 $129.52Total parts $193.17Tax $15.84Supplies $14.50Hc $129.95Labor $159.95Total job $513.41No return on parts Auth $353.46 #LHW9U3Labor due upon return; ordrng 1 8194001 (Pulley kit) and 1 W10775980 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near La Pine, OR 97739
Levi
Job Details: 07/25/2024
Replace control board tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS05
Near Bend, OR 97702
Levi
Job Details: 07/25/2024
"Freezer was full of ice all over. Cleaned and removed ice, dried the compartment. Noticed freezer door seal not sealing correctly because the door seemed crooked. Only fault found is it seems the auto closing feature is not pulling the door into position.; ordrng 1 W11241580 (Drawer slide) and 1 W11241268 (Drawer slide) and 1 W10795820 (Stop) and 1 W10795822 (Stop)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Albuquerque, NM 87105
Larry
Job Details: 07/25/2024
CX complaint - Not making ice - Inspected unit and found the IM failed -- Replaced with pre-id parts and tested good - Unit is good to go
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS51IW2
Near Colorado Springs, CO 80918
Eric
Job Details: 07/25/2024
"Customer stated that ice maker is not working. Tested and found ice maker not calling for water. Recommend replacing. Part no longer available, customer looking to replace whole unit it. Collected HC $129.95$129.95 CK Auth# P4N3H3"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Albuquerque, NM 87105
Larry
Job Details: 07/25/2024
Installed suspension and tested good - Unit is good to go
We serviced a
SAMSUNG WASHER
Model WF42H5600AP/A2
Near Colorado Springs, CO 80924
Mathew
Job Details: 07/25/2024
"Found washer leaking from tub seal. Leaking from both inside and outside of door. Quoted Cx for repair, Cx is opting to replace machine. Paid svf 129.95"
We serviced a
SAMSUNG DRYER
Model DVE45R6100W/A3
Near Colorado Springs, CO 80924
Mathew
Job Details: 07/25/2024
Found machine running without pushing buttons. Dryer only stops when door is open. Unit will need control replacement. Also found rollers squeeking while in operation. Recommend replacing two rollers for smooth operation. $129.95 CC Auth# K34RC4Cx holding off on ordering parts for now. Svf $129.95Partsdc97-24289b $255.56Dc97-16782a $172.76Misc parts $14.50Tax $35.13Service call and parts: $607.90CanDue on date of repair:Labor $179.95Repair total: $787.85
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Colorado Springs, CO 80908
Mathew
Job Details: 07/25/2024
"Found icemaker frozen up. Defrosted unit, installed icemaker, clips, drain hose. Sealed room. Replaced faulty bin. Test op, all okay."
We serviced a
SAMSUNG MICROWAVE
Model ME16A4021AS/AA
Near Colorado Springs, CO 80908
Mathew
Job Details: 07/25/2024
"ReplCed damaged case and grill. Test op all okay. Home is vacant, no one home to sign."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Colorado Springs, CO 80925
Carlos
Job Details: 07/25/2024
"Needs control board and UI, Unit does not respond to commands from knob; ordrng 1 W11478526 (UI) and 1 W11614514 (Control board)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Albuquerque, NM 87121
Larry
Job Details: 07/25/2024
CX complaint - Washer goes out of balance - CX Instruct - Explained proper use and care - Unit is operating as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Albuquerque, NM 87111
Jason
Job Details: 07/25/2024
Checked unit found pressure hose had come unhooked causing unit not to sense water level re secured hose unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Pueblo, CO 81004
David
Job Details: 07/25/2024
"Replaced thermal fuse, everything else checked good. Running good."
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Colorado Springs, CO 80923
Jerimiah
Job Details: 07/25/2024
"Unit getting CF-2 error code. Called techline, error indicates miscommunication between main PCB and console. Verified no visible damage on mainboards behind unit. Needs main replaced, Cust going to look at new units, charging service call 129.95 CC Auth# P4V3LUDG94-04041B main pcb $272.05"
We serviced a
CAFE REFRIGERATOR/TOP
Model CXE22DP2PCS1
Near Grand Lake, CO 80447
Erik
Job Details: 07/25/2024
install gasket JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Peyton, CO 80831
Aaron
Job Details: 07/25/2024
"Removed and replaced components, calibrated unit, tested and working well now. Advised customer of 5 star survey."
We serviced a
SAMSUNG RANGE
Model NSI6DG9500MTAA
Near Colorado Springs, CO 80923
Mathew
Job Details: 07/25/2024
Replaced broken door test op all okay.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Colorado Springs, CO 80911
Carlos
Job Details: 07/25/2024
Needs an inverter box; ordrng 1 W11087200 (Inverter)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pueblo, CO 81005
David
Job Details: 07/25/2024
"Checked washer, has a F3E1 code, pressure system fault, checked pressure tube and chamber all clear. Machine will start pumping for no reason. Ordering control board, ; ordrng 1 W11603810 (Control, NEED AUTHO)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Colorado Springs, CO 80919
Glenn
Job Details: 07/25/2024
"Unit makes grinding or rubbing noise / very loud screeching noise. Install New Cam Kit & Belt, All OPS Test:OK"
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Pueblo, CO 81005
David
Job Details: 07/25/2024
"Checked washer, control intermittent Ordering control. ; ordrng 1 W11626074 (Control, NEED AUTHO), O-SMS tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Albuquerque, NM 87111
Jason
Job Details: 07/25/2024
"Checked unit found hinge pin on RH side has gound off LH side is also almost worn through. Tub,higes,pump motor assy, heater, control, and seals would all be needed to repair issue; ordrng 1 W11120155 (control (needs autho)) and 1 W11612302 (hinge(needs autho)) and 1 WP8534853 (hinge(needs autho)) and 1 WP8531323 (gasket(needs autho)) and 1 W10653310 (seal(needs autho)) and 1 W11178672 (pump motor (needs autho)) and 1 W10703867 (heater(needs autho))"
We serviced a
GE WASHER
Model GFW850SSN0WW
Near Pueblo, CO 81005
David
Job Details: 07/25/2024
"Checked washer unit will not power up. Called tech line, checked power to UI, power is there, said to replace UI. Ordering UI WH22X34919; ordrng 1 WH22X34919 (UI, NEED AUTHO)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Colorado Springs, CO 80905
Carlos
Job Details: 07/25/2024
Ran test adjusted hose and punched hole from garbage disposal to drain.
We serviced a
FRIGIDAIRE REFRIGERATOR BOT
Model FRFS282LAF3I
Near Colorado Springs, CO 80915
Eric
Job Details: 07/25/2024
Called tech support file#87450694 through diagnostics thermistor that we replaced has failed will need to replace. ; ordrng 1 240597220 (Temp sensor)
We serviced a
GENERAL ELECTRIC STACK UNIT
Model GUP27ESSM1WW
Near Colorado Springs, CO 80917
Eric
Job Details: 07/25/2024
"Customer showed me a that a piece of the dispenser and agitator that loosened up, tightened and tested. Unit running properly."
We serviced a
MAYTAG DRYER ELECTRIC
Model MEDB855DC4
Near Colorado Springs, CO 80919
Glenn
Job Details: 07/25/2024
"Unit not drying properly, vent is short and clear, Short cycles and temps out of range, ordering T-stats. Also has worn Belt & Support Rollers. Ordering Blower Wheel just in case. Order parts, Need Autho?!; ordrng 1 280148 (T-stat Kit (Need Autho?!)) and 1 W11162091 (Belt (Need Autho?!)) and 1 697772 (Blower Wheel (Need Autho?!)) and 4 WPW10314173 (Support (Need Autho?!))s and 1 WP8577274 (Thermistor (Need Autho?!))"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBWW/AA
Near Colorado Springs, CO 80920
Mathew
Job Details: 07/25/2024
"Found iceroom iced over. Defrosted room. Installed icemaker service kit and replaced broken bin. Cycled icemaker, test op all okay."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Monument, CO 80132
Glenn
Job Details: 07/25/2024
"Install Lower spray arm, All OPS Test:OK"
We serviced a
KITCHENAID MICROWAVE
Model KOCE507ESS09
Near Colorado Springs, CO 80921
Glenn
Job Details: 07/25/2024
"Install New Inverter & Magnetron, All OPS Test:OK , Paid Labor BAlance of $229.95 , Chk# 319 , Autho#3J4CVY"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Colorado Springs, CO 80906
Carlos
Job Details: 07/25/2024
Installed wash motor ran test runs ok cx paid LB $229.95 CC Auth# 344JYT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV09
Near Colorado Springs, CO 80904
Carlos
Job Details: 07/25/2024
Needs UI panel. Non responsive to commands ; ordrng 1 W11642011 (UI Panel)
We serviced a
AGA STOVE
Model LEGACY 36
Near Colorado Springs, CO 80909
Jerimiah
Job Details: 07/25/2024
"Center and back left burners were not igniting and staying lit if at all. Found plastic washer doubled up on center burner disabling gas fuel release and back left was missing washer. Redistributed washers to proper locations, unit check ok charged service call $169.95 CC Auth# VVA4XV"
We serviced a
JENN-AIR WALLOVEN
Model JJW3830IL00
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 07/25/2024
"Convect fan assy making terrible scratching rubbing noise, please order below, and allow 2 hours for installation issues.W11301887 convect fan x2W11255349 convect motor assy; ordrng 2 W11301887 (Convect fan)s and 1 W11255349 (Convect motor assy)"
We serviced a
GE RANGE
Model P2S920SEF4SS
Near Colorado Springs, CO 80906
Jerimiah
Job Details: 07/25/2024
"Installed replacement controller, unit check ok charged labor as quoted $241.95 CC Auth# U4HRA3"
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Bend, OR 97703
Levi
Job Details: 07/25/2024
New cooktop broken upon arrival. No damage to box. ; ordrng 1 W10235921 (Black glasstop)
We serviced a
JENN-AIR VENT HOOD
Model JXW8536HS2
Near Colorado Springs, CO 80921
Glenn
Job Details: 07/25/2024
"Install New Clips & Panel, All OPS Test:OK, Suggest customer now allow oil to buildup on hood from cooking., to avoid future instances of the clips wearing out. Customer not onsite to sign."
We serviced a
SUBZERO REFRIGERATOR
Model 650/03
Near Colorado Springs, CO 80903
Roman
Job Details: 07/25/2024
Inlet valve is leaking. Recommend replacing the valve and deep cleaning condenser coils and fan. Inlet valve #4202790 $134.90Tax $11.06Parts total $145.96MPs $14.50Labor $209.95Sc $149.95Total cost $520.36Paid sc MPs part $310.41 CC Auth# CW3Y39; ordrng 1 4202790 (Inlet valve)
We serviced a
THERMADOR DISHWASHER
Model DWHD640JFP/B3I
Near Colorado Springs, CO 80919
Eric
Job Details: 07/25/2024
Replaced failed part and tested. Unit went full cycle no error. Collected labor $229.95$229.95 CC Auth# 49E9TH
We serviced a
GE REFRIGERATOR
Model GTS18DBPXLBB
Near Colorado Springs, CO 80903
Ralph
Job Details: 07/25/2024
im still having issues calling GE tomorrow; schdld next appmnt for 7/26 FRI 7-8
We serviced a
EDGESTAR WINE COOLER
Model CWR1661SZ
Near Colorado Springs, CO 80919
Ralph
Job Details: 07/25/2024
need to call edgestar; schdld next appmnt for 7/26 FRI 7-8
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Medford, OR 97504
Austin
Job Details: 07/25/2024
"Unit was diagnosed with a F8E4 code. Parts were replaced, tested good with no fault code 3 times. Customer was advised of the survey and was given a business card. Water test strip provided."
We serviced a
SUB ZERO REFRIGERATOR
Model BI-42UFD/O
Near Colorado Springs, CO 80919
Eric
Job Details: 07/25/2024
"Replaced failed ice maker and rocker switch. Unit working properly at this time, customer will monitor."
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Pueblo, CO 81003
Brandon
Job Details: 07/25/2024
"Cx stating oven not reaching set temp after opening to put food in, tested op at 350, unit is reaching temp and keeping temp confirmed and showed cx, all other checks ok"
We serviced a
GE REFRIGERATOR
Model GZS22DMJCFES
Near Pueblo, CO 81001
James
Job Details: 07/25/2024
Installed ordered parts tested ops all ckok collected 229.95 $229.95 CK Auth# MH9L34
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Pueblo, CO 81006
James
Job Details: 07/25/2024
Installed pre-ordered part tested ops all ckok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Albuquerque, NM 87111
Jason
Job Details: 07/25/2024
Checked unit found ice maker sopped in last harvest. ice maker needed; ordrng 1 W11557001 (ice maker)
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW00
Near Peyton, CO 80831
Aaron
Job Details: 07/25/2024
"F01 error codes, controls are not responding, drain has good push, inlet water has good flow, control knob is missing and no longer available. Needs control and motor control. Knob 8571944 NLAControl wpw10525351 $288.16Motor Control wpw10197864 $332.71Total parts $620.87Tax $50.91Supplies $14.50Hc $129.95Labor $199.95Total job $1,016.1830 day estimate No return on parts Auth 129.95 hc ck8598 #9R3A3A"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Albuquerque, NM 87111
Jason
Job Details: 07/25/2024
"Checked unit found cam grinding. installed cam and found high pitched noise between motor and belt installed motor and belt unit checks ok; used 1 W10721967 (cam), 1 W11239857 (belt), and 1 W11026785 (motor) from stock"
We serviced a
GE WASHER
Model GFW550SSN5WW
Near Grand Lake, CO 80447
Erik
Job Details: 07/25/2024
install MCB and power cable/ test: SET PERSONALITY 2FILL - passSPIN - passDRAIN - passJOB COMPLETE
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Santa Fe, NM 87506
Joe
Job Details: 07/25/2024
Cx complaint. Washer leaking. Installed water valve ordered last visit. Tested unit. Unit good to go
We serviced a
BOSCH MICROWAVE
Model HMB50152UC/07
Near Tabernash, CO 80478
Erik
Job Details: 07/25/2024
unit NOT repairable * see quick pics call BSH TAG: case# 4104449459CX may call Bosch customer service
We serviced a
SUBZERO REFRIGERATOR
Model 590
Near Colorado Springs, CO 80904
Ralph
Job Details: 07/25/2024
"weird stuff going on, units ice mkr is filling up and over flowing but the fill cup is empty, large build up of ice on the back of the ice mkr by the fill cup, called tech support but also notice evap was looking like it wass ready for a defrost so i put it into one, while taking with tech support, because i thought unit was driping ice uring defrost, then i started seeing water drip from ice mkr harness, finishing up, the compressor is an old r12 system and the unit is frosting back to the compressor, then when the unit defrost all the water from the compresspr was running into th eice mkr from the uppere harness, i removed refrigerant to stop it from freezing back, if perists told cust we sould have ot replac the compressor"
We serviced a
WHIRLPOOL WALLOVEN
Model WOC54EC0HS04
Near Santa Fe, NM 87507
Joe
Job Details: 07/25/2024
Cx complaint not keeping correct time. Replaced control and ui ordered last visit. Tested unit. Unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Santa Fe, NM 87507
Joe
Job Details: 07/25/2024
Cx complaint. Ff section freezing food. Replaced damper and control ordered last visit. Tested Refrigerator. Refrigerator good to go
We serviced a
WHIRLPOOL WASHER-DRYER COM
Model WETLV27HW2 WE
Near Santa Fe, NM 87507
Joe
Job Details: 07/25/2024
Cx complaint. Unit will not stop filling or draining intermittently. Will not complete cycle. Per tech support need to order another control and drain pump. Ordered pump and controlSr#7739576423. ; ordrng 1 W11629601 (Control) and 1 W10919003 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Santa Fe, NM 87507
Joe
Job Details: 07/25/2024
"Cx complaint. Unit wont agitate or spin. Replaced control, capacitor and motor ordered last visit. Tested unit. Unit good to go"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Albuquerque, NM 87106
Jason
Job Details: 07/25/2024
Installed element unit checks ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH11
Near Albuquerque, NM 87120
Larry
Job Details: 07/25/2024
CX complaint - Not cooling properly - Inspected unit and found it is not going into defrost - Checked and found the drfrost heater harness loose - Secured harness and tested good - Unit should be good to go
We serviced a
VIKING REFRIGERATOR
Model DFBB363L
Near Larkspur, CO 80118
Eric
Job Details: 07/25/2024
"Replaced failed parts, customer will monitor. Customer not home and remotely let me in, will need to send disclaimers."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Los Ranchos de Albuquerque, NM 87114
Larry
Job Details: 07/25/2024
CX complaint - Chemical odor from fridge - Inspected unit and found chemical odor coming from inside - Called techline to document (SR7739576040)and could not identify the cause of the odor - CX recommended to unplug the unit and let it warm up to room temp then clean with backing soda solution then place charcoal in both compartments
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Albuquerque, NM 87114
Larry
Job Details: 07/25/2024
CX complaint - Not working like his old microwave - Called techline to document (SR77397739575288) - Tested MW and 2 cups of water is at 155 degrees in 90 seconds - Unit is operating as designed per techline - Advised CX of charges and CX stated he shouldnt have to pay anything. SC due.
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Pueblo, CO 81008
James
Job Details: 07/25/2024
Part received didn't have the piece needed. Also needs membrane W11527488; ordrng 1 W11527488 (Membrane)
We serviced a
U-LINE REFRIGERATOR
Model U-C01175B-00
Near Colorado Springs, CO 80904
Ralph
Job Details: 07/25/2024
replaced part and cust to monitor
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Rifle, CO 81650
James R
Job Details: 07/25/2024
Customer signed disclaimer. Removed btm panel in unit bake element is burnt up. Checked control it is also shot. Took pic of burnt element. Called safety but they are closed. further work needed. Put back on for tomorrow. ; O-emld tckt
We serviced a
WHIRLPOOL WALLOVEN
Model KOSE900HSS00
Near Albuquerque, NM 87113
Larry
Job Details: 07/25/2024
Installed parts listed and tested good - Unit is operating as designed
We serviced a
SUB ZERO DRAWER
Model 700BR
Near Colorado Springs, CO 80906
Ralph
Job Details: 07/25/2024
"unit has a refrigerant leak and wll need listed parts, compressor 7006959 $425.00, evaporator 4203370 $552.50, tax 80.16, labor 895.00, refrigerant 255.00, cust paying service fee today of 149.95, which will leave a balance of 2207.66...cust paid service fee autho no 99TK94....I WILL NEED FOUR HOURS FOR THIS REPAIR"
We serviced a
WOLF RANGE
Model GR304
Near Bend, OR 97703
Levi
Job Details: 07/25/2024
"Replaced light switch, tested good."
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near New Castle, CO 81647
James R
Job Details: 07/25/2024
"Noisy when spins tilted unit back bolt that holds rotor in placed is stripped out cant remove it took pic. Gearcase is leaking oil as well. Will need to order all parts gearcase and down. W11195971,,W10734521,W10754448,W11260238,W10752189, W11393685 ; ordrng 1 W11195971 (stator) and 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W11260238 (rotor) and 1 W10752189 (screw), used 1 W10734521 (Slider) from stock"
We serviced a
SAMSUNG MICROWAVE
Model ME21M706BASI
Near Monument, CO 80132
Mathew
Job Details: 07/25/2024
"Found control issue. Quoted Cx for control, Cx decided to replace unit. Service fee $129.95$129.95 CC Auth# UEJPM9"
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFS04
Near Bend, OR 97703
Levi
Job Details: 07/25/2024
"Replaced icemaker, tested good"
We serviced a
SAMSUNG DRYER
Model DVE54CG7150DA3
Near Monument, CO 80132
Mathew
Job Details: 07/25/2024
"Not heat on test run. Found no continuity at high limit. Replaced element assy, test op. Found c80 error on first test, indicator of too much vent/vent restriction. Removed vent for next test, unit passed. Dryer working as expected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Bend, OR 97701
Levi
Job Details: 07/25/2024
"Found water filter housing needs replaced. $298.69 CK Auth# 9XRL4L. Paid at and part, will collect 229.95 upon return visit.; ordrng 1 W11162041 (Filter housing) and 1 Shipping (Shipping)"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Bend, OR 97702
Levi
Job Details: 07/25/2024
Ordering new board and sensor; ordrng 1 W11385634 (Appliance manager) and 1 W10859573 (Sensor)
We serviced a
SAMSUNG WASHER
Model WF45B6300AW/US
Near Pueblo, CO 81007
Brandon
Job Details: 07/25/2024
"Cx had pictures but tech support asked for video of leak occurring, unable to replicate issue, tech support said one option is to contact Samsung cx relations and tell them they are unhappy with the product cx will contact Samsung"
We serviced a
SUB ZERO DISHWASHER
Model DW2450WS
Near Colorado Springs, CO 80906
Ralph
Job Details: 07/25/2024
REPLACED LISTED PARTS AND UNIT CHECKED OKAY
We serviced a
SUBZERO BUILT IN REFRIGE
Model 550
Near Colorado Springs, CO 80906
Ralph
Job Details: 07/25/2024
FROZEN EVAP DRAIN HOLE CLEARED THE ICE AND UNIT CHECKED OKAY..CUST PAID TOTAL BILL AUTHO NO. HXMETA
We serviced a
MIDEA REFRIGERATOR
Model MRU17F6AWW
Near Colorado Springs, CO 80925
Ralph
Job Details: 07/25/2024
"UNIT HAS A BAD COMPRESSOR PULLING 8.79 AMPS, ORDERING PARTS....R600 UNIT; ordrng 1 11101010011093 (COMPRESSOR) and 1 15531000000131 (FILTER DRIER)"