Service History 90

We serviced a
SAMSUNG REFRIGERATOR
Model F28K9380SG/AA 12 RFD
Near Colorado Springs, CO 80921
G
Job Details: 03/22/2021
Installed all parts and tested. Everything checks ok.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE26GGHFBB
Near Colorado Springs, CO 80908
Foot
Job Details: 03/22/2021
adjusted housing was working right checked op ok
We serviced a
SAMSUNG OVEN
Model NV51K7770SG/AA
Near Colorado Springs, CO 80921
Jeremiah
Job Details: 03/22/2021
"Installed replacement main control board and sub board, unit preheated to 315 when it was set to 350, after 7 minutes unit climbed up to 332 but still not getting to temp. Calibrated to +12, Cust will keep track of temps and let us know how it goes."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Colorado Springs, CO 80927
G
Job Details: 03/22/2021
"Found microwave had a loose connection at the board. Aftet resetting connects, i was unable to duplicate the issue. All checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Colorado Springs, CO 80927
G
Job Details: 03/22/2021
"Checked over dishwasher, found loose connection at the Hi-limit, tightened that connection and all else checked ok. Instructed cust to use jet- dry."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA RFD
Near Colorado Springs, CO 80927
G
Job Details: 03/22/2021
"Cleared alllll ice, dried and sealed box. Installed new parts and cycled icemaker. Cycled ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RT21M6215SR/AA 05 RT
Near Colorado Springs, CO 80918
G
Job Details: 03/22/2021
"Installed new icemaker, and cycled. Icemaker cycled ok."
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Woodland Park, CO 80863
Michael
Job Details: 03/22/2021
Pre ordered parts.; ordrng 1 W11397843 (Console assembly) and 1 W11387578 (ACU)
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3 02
Near Colorado Springs, CO 80918
Anthony
Job Details: 03/22/2021
Check unit. Foubd heater element open. Will need to replace heater element to repair. DC97-14486A $227.44; ordrng 1 DC97-14486A (Heater Assembly)
We serviced a
WHIRLPOOL DRYER
Model WED6200SW0
Near Colorado Springs, CO 80923
Anthony
Job Details: 03/22/2021
Check unit found thermal fuse popped. Heater is in good shape. Clogged vent must have caused fuse to blow. Will need to replace thermal fuse to repair let cust know to clean vent before replacing fuse so it doesn't pop again. Thermal fuse WP3392519 $22.68. Service charge $119.95. Labor 49.95. Cust paid service charge. Will get part himself. Will call if he wants us to repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9070SR/AA 09 RF
Near Colorado Springs, CO 80921
G
Job Details: 03/22/2021
"Cleared all ice, dried and sealed box. Installed new parts and cycled. All checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Colorado Springs, CO 80908
Foot
Job Details: 03/22/2021
cust was saying bucket was melting called tech line might have ice door problem doesnt think it would be a icemaker problem didnt have a icemaker with me today; schdld next appmnt for 3/20 SAT 7-8
We serviced a
BOSCH MICROWAVE
Model HMC80151UC/01
Near Colorado Springs, CO 80920
Jeremiah
Job Details: 03/22/2021
"Installed replacement display and unit powered up as normal, however died as soon as it was attempted to be used. Tech line says check outlet and if getting 120v then its the emi board (noise filter), please order below since 120v exists.00648809; ordrng 1 00648809 (Emi board (noise filter))"
We serviced a
SAMSUNG MICROWAVE
Model ME19R7041FS/AA
Near Colorado Springs, CO 80917
Jeremiah
Job Details: 03/22/2021
"Sparking noise, reseated connections to mag, unit check ok."
We serviced a
SAMSUNG WASHER
Model WF50K7500AW/A2 11
Near Colorado Springs, CO 80908
Anthony
Job Details: 03/22/2021
"Check unit. Found water leaking past door gasket. Tried to clean glass but gasket is still letting water by. Will need to replace door gasket to repair. Door gasket part# dc97-19755c $176.22. Service charge $119.95. Labor $129.95. Other $12.50. Cust paid service charge, will call if they decide to repair. Let cust know parts are non refundable and service charge is good for 30 days"
We serviced a
SPEEDQUEEN WASHER
Model AWN412SP111TW01
Near Colorado Springs, CO 80906
James
Job Details: 03/22/2021
"Upon arrival unit was draining and spinning as designed. Found unit vibrating on spin cycle though. It appears drain pump seized causing customer complaint. Needs drain pump 205217p 66.06+tax and suspension springs 37575 x6 29.31 +tax, SC 119.95, labor 179.95, mps 12.50. Total: 554.36. Cust declines repair at this time. Collected 119.95"
We serviced a
KENMORE DRYER
Model n/a
Near Pueblo, CO 81006
Robert
Job Details: 03/22/2021
diagnosed faulty timer parts no longer avalible
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Peyton, CO 80831
Glenn
Job Details: 03/22/2021
"Customer called in to go forward with repair. Paid for parts in full, Labor + Misc + Tax Collected.Install New Element & Thermostats. Vacuumed out lint buildup. Test:OK"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Monument, CO 80132
Anthony
Job Details: 03/22/2021
Check unit. Found hi limit tripped. Removed and replaced listed parts. Test and check. Unit is now working properly. Cust cleaned vent.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Colorado Springs, CO 80927
Anthony
Job Details: 03/22/2021
Check unit. Found top rack clip was missing. Cust had clip. Was able to reinstall no damage. Ran ser ice cycle to verify functions. All checks ok and no errors.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA RFD
Near Colorado Springs, CO 80917
G
Job Details: 03/22/2021
"Typical samsung icebox issue, parts needed per service bulletin- DA97-13718C- IcemakerDA97-19898A- Drain DA82-02367A- Y-ClipsDA97-13717A- ice traySpoke with samsung, covered under bulletin, need to gey 415 number; ordrng 1 DA97-13718C (Icemaker- Autho needed) and 1 DA97-19898A (Drain- Autho needed) and 1 DA97-13717A (Ice tray- Autho needed) and 1 DA82-02367A (Y-clips- Autho needed)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Colorado Springs, CO 80918
Richard
Job Details: 03/22/2021
Order parts; ordrng 1 W11497303 (Motor assy)
We serviced a
SAMSUNG WASHER
Model WA45N3050AW/A4
Near Pueblo, CO 81003
Richard
Job Details: 03/22/2021
Order parts; ordrng 1 DC97-19289F (Drain pump assy)
We serviced a
SAMSUNG REFRIGERATOR
Model RF30HBEDBSR/AA
Near Colorado Springs, CO 80921
G
Job Details: 03/22/2021
"Temp logs in the refrigerator and freezer, ordering samsung icemaker service kit per techline. Parts needed- DA97-14474C- ice trayDA97-15217A- IcemakerDA97-12540G- auger motorDA94-02275D- PCB; ordrng 1 DA94-02275D (PCB) and 1 DA97-12540G (Auger) and 1 DA97-15217A (Icemaker) and 1 DA97-14474C (Ice tray)"
We serviced a
BOSCH DISHWASHER
Model SHX863WD5N/13
Near Colorado Springs, CO 80908
Anthony
Job Details: 03/22/2021
Check unit. Found buttons are getting stuck when pushing them in. Buttons are assembled properly will need listed parts to repair. ; ordrng 1 11031054 (Operating module) and 2 00752315 (Push buttons)s and 1 00628843 (Start button)
We serviced a
MARVEL WINE COOLER
Model 61WCM-BS-G-R
Near Colorado Springs, CO 80904
Jessie
Job Details: 03/22/2021
Gasket#42241280 $175.98Tax $14.52Sc $75$12.50Labor $99.95Total $377.95Customer declines est.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Colorado Springs, CO 80925
Jessie
Job Details: 03/22/2021
Replaced right door. All ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Colorado Springs, CO 80919
Jessie
Job Details: 03/22/2021
Freezer is not cold enough. Found the condition super dirty. See attached photos. Cleaned the cond and instructed customer to monitor closely.
We serviced a
BOSCH MICROWAVE
Model HBL8751UC
Near Colorado Springs, CO 80919
James
Job Details: 03/22/2021
Installed display ui from precious order. All ops ckok. Left plastic for cust to remove. Cust states there is a dent in panel. No dent present. Advised cust Per Travis if new part ordered and it looks the same call cust would be responsible for parts and labor. Cust unhappy with that and will call bosch.
We serviced a
FRIGIDAIRE RANGE
Model FGES3045KFB
Near Colorado Springs, CO 80919
James
Job Details: 03/22/2021
Found unit with loose relay on main board not closing causing no heat on l2 side. Needs main pcb 316560140. Part is showing out of stock cust will discuss with wife and get back. Collected 119.95
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Pueblo, CO 81005
Robert
Job Details: 03/22/2021
installed new lid and parts
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SG/AA
Near Colorado Springs, CO 80925
Michael
Job Details: 03/22/2021
Installed mew door and had customer inspect for approval. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pueblo West, CO 81007
Robert
Job Details: 03/22/2021
installed new ui and tested
We serviced a
GENERAL ELECTRIC DRYER
Model DSKP33ECWW
Near Colorado Springs, CO 80905
James
Job Details: 03/22/2021
Found blower wheel had slid forward causing it to rub on housing. Clod wheel back and secured to motor. All ops test good.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Pueblo, CO 81005
Robert
Job Details: 03/22/2021
diagnosed fauty mcu; ordrng 1 w11498797 (mcu)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW460ASJ0WW
Near Pueblo, CO 81004
Robert
Job Details: 03/22/2021
installed new speed sensor and tested
We serviced a
SAMSUNG DRYER
Model DV42H5000EW
Near Pueblo West, CO 81007
Robert
Job Details: 03/22/2021
ordering motor need auth; ordrng 1 DC93-00101W (assembly motor need autho)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Pueblo West, CO 81007
Robert
Job Details: 03/22/2021
faulty fresh food right side door bottom plastic to door broken; ordrng 1 LW10413519 (right fresh food door need autho)
We serviced a
SAMSUNG OVEN
Model NV51K6650DG/AA
Near Monument, CO 80132
Foot
Job Details: 03/22/2021
needs tod; ordrng 1 DE47-20037A (thermostat)
We serviced a
SAMSUNG RANGE
Model NX58R4311SG/AA
Near Pueblo, CO 81004
Robert
Job Details: 03/22/2021
ordering pcb / smemb; ordrng 1 DE92-02588G (pcb) and 1 DG34-00025C (switch memb)
We serviced a
WHIRLPOOL WASHER
Model MVW8230HC0
Near Colorado Springs, CO 80908
Foot
Job Details: 03/22/2021
needs acu; ordrng 1 W11426291 (control acu)
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Monument, CO 80132
Foot
Job Details: 03/22/2021
needs top; ordrng 1 W11176110 (cooktop)
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Monument, CO 80132
Foot
Job Details: 03/22/2021
needs main board and ui assy; ordrng 1 W11322883 (cntrl-elec) and 1 W11325572 (cntrl-elec)
We serviced a
MAYTAG DRYER
Model DE408
Near Colorado Springs, CO 80906
Michael
Job Details: 03/22/2021
Did not need the motor however the blower wheel did break and will need replaced. Parts ordered.; ordrng 1 Y303836 (Blower wheel)
We serviced a
WHIRLPOOL COOKTOP
Model WFE540H0ES1
Near Colorado Springs, CO 80951
Jessie
Job Details: 03/22/2021
Unit has a bad controlCustomer swears she has a service agreement but cannot find. Will get back to us. Needs listed parts.Control#w10586736Fuse#3196548
We serviced a
SAMSUNG WASHER
Model WF330ANB/XAA 03
Near Colorado Springs, CO 80911
Michael
Job Details: 03/22/2021
Installed new door latch assembly and tested unit. Unit checks ok.
We serviced a
COVE DISHWASHER
Model DW2450
Near Colorado Springs, CO 80906
Michael
Job Details: 03/22/2021
Installed new fan and tested unit. Unit checks ok however customer broken rack adjuster that needs to be fixed. Great Plains was closed so parts will be ordered on Monday the 22nd. Set for 7-8 follow up.; schdld next appmnt for 3/22 MON 7-8
We serviced a
SPEEDQUEEN DRYER
Model ADE3SRGS173TW01
Near Colorado Springs, CO 80911
Michael
Job Details: 03/22/2021
Installed parts that had arrived at customers house. New heat element and perforated outlet were installed. Tested unit. Unit checks ok.
We serviced a
KENMORE DISHWASHER
Model 665.13109K902
Near Colorado Springs, CO 80918
Anthony
Job Details: 03/22/2021
Check unit. Upon arrival unit was in a cycle and paused. I was able to drain unit. Wash motor was making noise. Found debris inside chopper assembly. Was able to remove debris. Test and check all checks ok. Unit is now working properly
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Colorado Springs, CO 80923
Anthony
Job Details: 03/22/2021
"Cust said unit will fill then it just stops. Found errors f7e6 motor circuit open, f7e1 tachometer missing/wrong signal, f7e7 motor unable to reach target rpm, f0e9 off balance. Unit was not level. Leveled unit. Also found a mouse had gotten into motor cover and somehow made drive belt come off the pulley. Parts are still in great shape. Reattached belt. Cleared errors. Ran service cycle to confirm functions and all checks ok unit is working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Colorado Springs, CO 80922
Anthony
Job Details: 03/22/2021
Check unit.. found only error in system is F6e3 and f6e2. Cust said sometimes it will work and other times it won't. He said it completely goes blank when it stops working. I was able to complete service cycle and all functions worked properly. I suspect main control is the problem as cust said it is random when it stops working. Motor and pump all check ok. I tried service cycle multiple times and sometimes ui would lock up and other times it would just go black. Sometimes it would not even let me into test mode. Error code indicates communication error between acu and ui. All connections are good. Will need listed parts to repair. Let cust know parts are on backorder.; ordrng 1 W11209420 (ACU) and 1 W11095624 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Colorado Springs, CO 80908
Anthony
Job Details: 03/22/2021
Check unit. Found ice chute seal not aligned properly. Will need to replace ice chute. Also found ice room seal not sealing properly all the way around door. Will need to replace seal; ordrng 1 W11448633 (Ice chute) and 1 W10853441 (Ice room gasket)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBBC
Near Colorado Springs, CO 80908
G
Job Details: 03/22/2021
"Cleared all ice, dryed and sealed box, installed new parts. Customer has had another company out 3-4 years ago, which customer said they used a hair dryer to clear ice. The inside of icebox is melted and is not repairable. I am unable to guarantee repair due to melt piece. Pictures with ticket."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Colorado Springs, CO 80924
Anthony
Job Details: 03/22/2021
Check unit. Found friction sleeves worn. Will need to replace to repair. ; ordrng 4 WP8268961 (Friction sleeves)s
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA 00 RF
Near Colorado Springs, CO 80918
G
Job Details: 03/22/2021
Refrigerator has bad wiring harness in the door. Losing voltage to dispenser. Part needed for repairDA91-05050A- Door (left dispenser); ordrng 1 DA91-05050A (Door- Autho needed)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GNS23GMHBFES
Near Elbert, CO 80106
Glenn
Job Details: 03/22/2021
"install new icemaker & water valvepurged air, no leaks. cycled IMallow 24 hours"
We serviced a
KITCHENAID OVEN
Model KEBS279BSS01
Near Colorado Springs, CO 80921
Jeremiah
Job Details: 03/22/2021
"Cust complaint of oven hot 4 hours after cooking at 450 was completed. Also food not being cooked in proper time. Checked back and broil and convection, all functioning. Tech says that its possible that Copernicus may be involved, and is not uncommon to run blowers for up to 2 hours after cooking. The only logical assumption left would be the thermal sensors. Please order below. Whirlpool parts covered for one year after purchase.WP74008369 thermal sensor $109.10 x2WPW10317345 Copernicus $wrnty ; ordrng 1 WPW10317345 (Copernicus) and 2 WP74008369 (Thermal sensor)s"
We serviced a
FIVESTAR RANGE
Model TN537-7BW
Near Colorado Springs, CO 80908
G
Job Details: 03/22/2021
Installed new heating element and tested. Units tested ok. Parts non Refundable.
We serviced a
SAMSUNG RANGE
Model NX583G0VBSR/AA
Near Colorado Springs, CO 80908
Jeremiah
Job Details: 03/22/2021
"Bake causing issues, to consistently igniting and also bad ga smell, getting error code E8? Igniter seems to be functioning properly but after gas ignites and working, 5 seconds later gas output cuts in half and barely produces flame. Techline says it would be igniter until I further explained the problem. Cust will look at options, charging sc.DG94-00449A gas valve $289.84DG94-00520A igniter $194.44"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS5
Near Colorado Springs, CO 80918
Jeremiah
Job Details: 03/22/2021
"Unit not heating, mag needs replacing. Contacted whirlpool got extension on service. Ref#KVLWS00NPL1719-201-8290 Jim ; ordrng 1 W11230995 (Mag)"
We serviced a
JENN-AIR RANGE
Model JES9860BAB
Near Colorado Springs, CO 80918
Jeremiah
Job Details: 03/22/2021
"Convection bake not getting to temp at higher temps (425, 450 etc). Verified bake broil and convection elements all glow orange. Rechecked preheat for convect bake, preheated as it should. Nps. Charged sc. Notes:WP8507P234-60 control board"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA RFD
Near Colorado Springs, CO 80923
G
Job Details: 03/22/2021
"Cleared all ice, dried and sealed. Installed new parts and cycled. All checks ok"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Colorado Springs, CO 80922
Jeremiah
Job Details: 03/22/2021
"Installed replacement console and Copernicus, unit check OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Colorado Springs, CO 80922
G
Job Details: 03/22/2021
"Door handle falling off, the screw was not fully seated. I was able to adjust and all checks ok"
We serviced a
VIKING RANGE
Model VGR48-4GD-SS
Near Colorado Springs, CO 80906
Jessie
Job Details: 03/22/2021
"R oven bake igniter#PB040001 $272.41L oven bake igniter#PB040001 $272.41R oven broil igniter#PB040001 $272.41Burner tube#PB050002 $311.69Total parts $1128.92Tax $93.14Sc $119.95$12.50Labor $209.95Total $1564.46Right side oven NEEDS broil igniter, bake igniter and bake tube to work properlyLeft side oven bake igniter a suggestion"
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Colorado Springs, CO 80911
James
Job Details: 03/22/2021
"Found door boot deformed slightly causing small amounts of water to bypass seal and cause small leak. Also Found tension spring misaligned which could have potentially added to issue. Reshaped door boot and aligned tension spring. Tested unit, no leaks during test. Advised cust if problem persists unit will need a new door boot DC97-18094B 162.22+tax, labor 149.95, mps 12.50. Collected 119.95"
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Colorado Springs, CO 80908
Anthony
Job Details: 03/22/2021
Check unit. Found heater element open. Will need to order and replace. ; ordrng 1 WP3387747 (Heating element) and 1 280148 (Thermostat/hi limit)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF510PSM0SS
Near Peyton, CO 80831
Glenn
Job Details: 03/22/2021
Install New Wash Pump & DiverterTest:ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Colorado Springs, CO 80918
Richard
Job Details: 03/22/2021
Order parts; ordrng 1 W11317276 (Diffuser assy)
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA
Near Pueblo, CO 81003
Richard
Job Details: 03/22/2021
"Reattached middle spray arm assy to rack, tested, checks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Colorado Springs, CO 80918
Richard
Job Details: 03/22/2021
Order parts; ordrng 1 W11317276 (Diffuser assy)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Pueblo, CO 81003
Richard
Job Details: 03/22/2021
"Found bottom door seal pushed all the way into door, reinstalled seal, tested, checks ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Peyton, CO 80831
Glenn
Job Details: 03/22/2021
"Tightend all water connections, Tested unit 2xNo Leaks found."
We serviced a
GENERAL ELECTRIC DISHWASHER
Model DDT700SMN0ES
Near Peyton, CO 80831
Glenn
Job Details: 03/22/2021
"Actual Start time 2:48PMRemove & Replace Sump AssyInstall New Motor, Fill Funnel w/ gasket, Fill Cap, Hose & Drain Hose. Test Unit 3x, No Leaks"
We serviced a
SAMSUNG MICROWAVE
Model ME21M706BAS/AA
Near Colorado Springs, CO 80920
Jeremiah
Job Details: 03/22/2021
"Unit not heating food, mag needs replacing. Please order below.; ordrng 1 OM75P-21-ESGN (Mag)"
We serviced a
WHIRLPOOL WASHER
Model LXR7244JQ2
Near Colorado Springs, CO 80923
Anthony
Job Details: 03/22/2021
Check unit. Found door switch not being made. Unit was fill of water. I was able to get switch to work long enough to drain but will need to replace door switch. Door switch part #3949247V $62.85. Service charge 119.95. Labor 89.95. Other. 12.50. ; ordrng 1 3949247V (Door switch)
We serviced a
SAMSUNG WASHER
Model WF45R6100AP/US
Near Colorado Springs, CO 80917
G
Job Details: 03/22/2021
Checked over washer anf found no leaks. Small leak coming from wall faucet but very very small drip. Tightened and ensured no more leak. All checks ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Peyton, CO 80831
Foot
Job Details: 03/22/2021
concession doesnt cover this repair
We serviced a
DACOR MICROWAVE
Model DCM24S
Near Colorado Springs, CO 80908
G
Job Details: 03/22/2021
"Found bad door switch, replaced door switch and tested. All tested ok. ; used 1 Door switch (Switch) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Colorado Springs, CO 80939
Glenn
Job Details: 03/22/2021
"Reports: leaking water, customer captured video of water leaking from float area.Ran Unit 3x , no leaks found.Explained to customer that it must have been due to improper loading, possibly dish or silverware holding float down, causing overflow.SC (Bill Fire Station $119.95); schdld next appmnt for 3/22 MON 7-8"
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/11
Near Monument, CO 80132
G
Job Details: 03/22/2021
"Dishwasher needs new pump, part needed for repair-00631200- pumpParts non refundable.; ordrng 1 00631200 (Pump)"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS-5
Near Peyton, CO 80831
Glenn
Job Details: 03/22/2021
"Not heating, Unit turns on and corasel moves, but not heating. Order parts. Helper Required; ordrng 1 W11230995 (MAGNETRON) and 1 W10561770 (CAPACTR) and 1 W11256462 (Diode) and 1 W10772112 (TRANSFORMR) and 1 W10591803 (THRMST-FIX (Mag)) and 1 W10138793 (FUSE-THRML) and 1 W10654514 (THRMST-FIX (Cavity))"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIS15NRTS0
Near Peyton, CO 80831
Glenn
Job Details: 03/22/2021
"Unit turns on, and is cooling. Reservior fills with water, but not pumping up to icemaker.Reads 2VAC to pump. Bad PCB & Pump 2313702RS for Monday to speak with Techline to gather more info. Possibly need to RS for weekday when Techline is open to further diagnose."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Colorado Springs, CO 80918
Glenn
Job Details: 03/22/2021
"RS for Week Day Monday 03-29-21, when Techline Support is available to further advise. Originally began working on this problem last year & under warranty. Multple visits with multiple parts replaced.; schdld next appmnt for 3/29 MON 8-12"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Colorado Springs, CO 80922
G
Job Details: 03/22/2021
"Installed new valve and filter, ran gallon of water through lines and ensured no more leaks. All checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW
Near Colorado Springs, CO 80920
Anthony
Job Details: 03/22/2021
Check unit. Cust said user interface glitches out and couldn't select options. They were able to reset and unit worked fine. I performed hmi test and all was working properly. Let them know if issue happens again we will order hmi and replace. Performed calibration on unit and made sure unit was level. No errors were stored in system. Let cust know to select certain cycles based on clothes being washed. Reference user manual for load recommendations. Cust will try now and see if unit is still giving problems sensing. It did not happen on every load just smaller loads usually.
We serviced a
SAMSUNG RANGE
Model NE58K9430SS/AA
Near Colorado Springs, CO 80917
Anthony
Job Details: 03/22/2021
Remove door and disassembled as far as possible so customer could clean. Hot surface light is on because radiant sensor on burner is stuck closed. Will need to replace heater radiant to repair. Part #DG47-00060A. Cust paid service charge. 119.95. Let cust know it would be 129.95 labor to swap out burner. We will have to call him with price of burner once I can get price. ; saved tckt
We serviced a
FULGOR MILANO RANGE
Model F6PDF304S1
Near Palmer Lake, CO 80133
Foot
Job Details: 03/22/2021
needs main board and burnner knob; schdld next appmnt for 3/23 TUE 7-8
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Monument, CO 80132
Foot
Job Details: 03/22/2021
needs evap fan motor assysend christian back as it is his callback; ordrng 1 W11032800 (motor-evap)
We serviced a
DACOR WALLOVEN
Model RO130S
Near Monument, CO 80132
Foot
Job Details: 03/22/2021
needs latch assy part is coming up nla
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Colorado Springs, CO 80908
G
Job Details: 03/22/2021
Control panel scratched. Need to return part and order new.; ordrng 1 W11093241 (Control)
We serviced a
ASKO DISHWASHER
Model n/a
Near Colorado Springs, CO 80908
G
Job Details: 03/22/2021
"Dishwasher has bad pump motor, need to look up price and part number monday and contact customer monday morning. Part needed for repair-Pump- ??; saved tckt"
We serviced a
SAMSUNG MICROWAVE
Model ME21M706BAS/AA 00 OT
Near Peyton, CO 80831
Glenn
Job Details: 03/22/2021
Customer Reports unit not heating.Reseated connections to main PCBAll Ops Test:OK
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFS26GMNBES
Near Peyton, CO 80831
Glenn
Job Details: 03/22/2021
"Reports: loud noise like it is going to breakUnit humming upon arrival, customer indicates noise was much louder and even made squeeling noises.Noise coming from frzr Evap Fans. No Ice Build-up on Evap. When Frzr door sw engaged light goes off, but disp Ice flapper opens and then closes. Power issues, as Frzr Fans now stopped working.Order New Frzr Fans, Main PCB, UI PCB.(Need Autho?!) Schedule 8-12 on Weekday, to allow Techline Assistance if still required.; ordrng 1 WR60X10352 (FZ FAN AND FELT ASM (Need Autho?!)) and 1 WR60X10342 (FAN MOTOR IM ASM / SENSOR) and 1 WR55X37006 (MAIN CONTROL BOARD (Need Autho?!)) and 1 WR55X30486 (PCB ASM LED ICON UI (Need Autho?!))"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Colorado Springs, CO 80918
Anthony
Job Details: 03/22/2021
Check unit. Found heater element is open. Will need to replace heater assembly to repair. DC97-14486A; ordrng 1 DC97-14486A (Heater assembly)
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Colorado Springs, CO 80910
James
Job Details: 03/22/2021
"Found unit needing new drain pump and drain hose. Needs drain pump DD31-00005A 178.92+tax, drn hose/ w check valve DD81-01502ASC 80.24+tax 119.95, labor 149.95, mps 12.50. Total: 562.81. Cust declines repair. Collected 119.95"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Calhan, CO 80808
Glenn
Job Details: 03/22/2021
"has a chemical smell ice smells and taste.Cycle Test IM - Test:OKDid not smell anything out of the ordinary.Suggest replace water supply line with Copper or PEX as per previous conversations with Techline about similar reported smells from Ice / Water.Customer is on Well water, with no water filtration system in place. Suggest replace water filter as well, after swapping out supply line."
We serviced a
GE RANGE
Model JBP24WB4WW
Near Colorado Springs, CO 80909
James
Job Details: 03/22/2021
Install broil element from Office order checked ops. Ckok pard paid for. Collected 249.90 for sc +labor.
We serviced a
SPEEDQUEEN WASHER
Model AWN632SP116TW01
Near Colorado Springs, CO 80903
James
Job Details: 03/22/2021
Found loose wire at cold water valve causing in a minute water failure. Also found low pressure add valve device customer have licensed plumber out
We serviced a
SAMSUNG DISHWASHER
Model "DW80R2031US/AA DW,R"
Near Colorado Springs, CO 80917
Anthony
Job Details: 03/22/2021
Check unit. Found unit is plastic tub model. Let cust know these models may not always completely dry but she is not using rinse aid. Let her know rinse aid will provide a much better dry. Also went over loading. Cust seems to be loading properly. Ran smart install to verify function of vent fan and heater. Heater did not kick on. Found connection loose on element. Fixed connection. Test and check. Heater is now kicking on properly. Let cust know it would still be good idea to use rinse aid to assist with drying. Also let cust know since this model does not have auto air function to open door it will speed up drying by proving door open a couple inches after cycle.