upper FF door hinge NOT fully secure - uninstall door panel and correct door mount hardware/ reinstall door panelTEST IM asm: GOOD per unit spec IM will only harvest if set at or below ZERO degreesCX not available for signature

Installed i/m and calve unit tested good

connect to smart HQ service:temps reading out of range (35* offset) * see quick picseven with offset temps are consistantly below set temp on average of 15*CALL GE TAG: techline suggests to splice temp sensor and hardwire instead of molex connectorremove offset and test: RESULT: 45* shortfall on average/ voltage to terminal block is sound 120V L1/L2case# 12734430CX must make claim to GE 1-800-386-1215

Found disconnected pawer wire to water valve reinstalled unit tested good

CX complaint: Thinks it takes too long to cookCX was roasting veg using convection and it took too long (no specidfied time) CX has used the oven 3 timesspit rack on level 4 obstructing door closurecorrect spit placement and allow spit to fit into reciever port on level 5 *see quick picstest: GOODJOB COMPLETE