Request Service

This is how we order the exact replacement part for your product. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.
This is how we identify the individual product you own, helpful for verifying warranty info. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.
Click or drag files to this area to upload. You can upload up to 4 files.
Anything else we need to know about the issue you are having with your appliance?
I agree to receive customer support text messages as needed for the orders I have placed at the phone number provided above to D3/A-OK Appliance Service, Inc. Message & Data rates may apply. Reply STOP to no longer receive messages at any time.
I acknowledge that the product is not covered by any warranty and agree to pay a minimum service call and diagnosis fee of $129.95 + tax upon the technician's arrival. Additional charges for parts, labor, and mileage may apply if needed. A detailed quote for the entire repair will be provided once our expert technicians have diagnosed the problem. I agree to have payment ready upon arrival and to ensure that both the product and driveway are accessible.
BEST
Albuquerque, New Mexico
09/09/2024
Very Knowledgeable!!
Overall Experience
Williams
Edgewood, New Mexico
09/07/2024
Jason is a nice, professional man, he showed up on time and did the work.The refrigerator is no better than before, it made ice a total of four times yesterday and once as of 12:30 today. I believe it is a fault with whirlpool not Jason.
Overall Experience
D3 rating
Colorado Springs, Colorado
09/07/2024
Jeremiah was so helpful! I needed my oven door needed to be taken apart for cleaning and put back together! I appreciate the great service!
Overall Experience
Patti and Chuck Fogleman
Colorado Springs, Colorado
09/07/2024
Great job! Jeremiah worked really hard to figure out why our oven would not work. He was pleasant and explained everything to us.
Overall Experience
Will tucker
Carbondale, Colorado
09/07/2024
James was by far one of the best appliance repair technicians that has ever worked in our house. Thanks for the help James!
Overall Experience

How We Schedule

TIME

Our office provides a time frame of 8 to 5 when scheduling your day of service.
This, however, will be narrowed down 24 hours before your originally scheduled appointment.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!  We call ahead about 30 minutes prior to arrival.  

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

Customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

30 Days Service Call / 30 Days Labor / 1 Year on Parts

For parts, we back the manufacturer warranty.  That's why we will only install OEM parts.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.