"Verified smell was not coming from washer, disassembled unit and found a wire harness not secure, readjusted the clip, checked drain catch, no debris found, tested unit, working well now, smell possibly from standpipe. Advised customer of situation and survey."

"Drain hose is tapping against back panel and wall when in drain and spin cycle, unit is in tight closet with little room for hoses and connections, placed unit in best possible position, tested unit through diagnostics, working well and no error codes, suspension previously replaced working well, drain hose slightly kinked, corrected to allow best possible draining, verified by customer. Advised customer of situation and survey."

"Heating element is shorted out, thermostats check out okay, removed and replaced, tested unit, working and heating well now. Advised customer of situation and survey."

"Verified issue is with the ice maker harvest during twist, confirmed no other issues, ice level appropriate, replaced ice maker, tested unit, unit repaired. Ice maker will need 24 hours to harvest, talked about survey"

"Verified power, polarity, heating element functionality, very minimal lint build up, verified operation under test, customer states vent outside was recently cleaned, possible blowback burnt and cleared before service, tested unit, working and heating well, documented with safety, closed out. Advised customer of situation and survey."